Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
22019706/13/19976089038Information on tire and wheel runout. *nlm01/12/2000
22039904/23/1999220294A604977Subject pertaining to smooth road high-speed vibration or shake condition. *tt05/21/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
06/05/2003886581
 Firestone , infiniti fr360, p20570r14. while driving at 5 mph, the right rear tire completely separated. the blowout caused vehicle to do 180 degree turn to eluminating traffic. the consumer had to take the vehicle to bridgestone to replace the old firestone tire which had chuck of rubber in it.the cost of repairs were $241.24. consumer fells firestone should reimburse them. dealer has been contacted. *ak *cb
08/07/199708/01/1995
 I have owned this vehicle since new. i have had the oil changed and tire rotated as instructed by the manufacturer. i believe the tires should have lasted longer than 28,xxx miles and the battery beyond 36,xxx miles. in thirty years of driving i have never experienced so many failures with a vehicle. the drawer under the passenger has never close, the vinyl fabric that wraps around the drivers seat is torn due to cracking, not abuse. the horn has repeatedly failed. the vehicle is now started to rust. i have had what i refer to as a light show on the interior of the vehicle. the interior lights just flash on and off for no apparent reason. when this occurs, bells chime as well. this will occur for days at a time and then cease. the paint on the front of the vehicle, below the headlights at the base of the bumper is flaking off. this area of the vehicle receives the most abuse from road debris and should hold up better. even though a head gasket and sensor has been replaced, the engine will indicate it is overheated on occasion. brake pads wear out often. everytime i turn the vehicle on i do not know what to expect. whoever has had a car where the horn doesn't work, the inside rear view mirror falls off while driving down the road, the hood release latch fails and has to be replaced, interior lights which flicker on and off at random, premature replacement of the original tires, seats fabric which cracks, and, of course, the head gasket. even the service manager at the dealer said it was unusual given the mileage on the car at the time. i never know what to expect when i get into the vehicle, it just seems like too many things are occuring. due to distance, the dealer that sold us the car did not do any repairs. several of the repairs have been done by royal gate dodge, 15502 manchester rd., ellisville, mo 63011. thanks for your help and for listening*ak
08/25/2000103/01/1996
 This tire blew dentical to recalled ones and only had 3k miles on it steel out of it - one section latex glove thick rubber on inside had wobbled since they put it on in april but they told me it was nothing to worry about.... then it blew - they replaced it with another one like it when i took it in but i worry about the other one that is firestone bought at same time and even about this new one - are they safe if they dont blow or show signs of wobble like the other? i drive with 3 kids in car on road trips and i worry now had i been going faster when it blew we could have died- thanks( dot number: tire size: p195/70r14 )
04/21/200008/01/1998
 On the 21st april 2000 while doing 70mph on the freeway leaving el paso we felt a thud under the car and then we veered to the left. i managed to keep the car under control and made it to the hard shoulder. i got out and inspected the car and the tread had come off my back/left tire and was scattered along the freeway. a police car arrived and escorted us to a firestone service centre in el paso where we had all four tires replaced. the damaged tire was replaced free of charge by the garage. it was a very frightening experience as my wife and i were travelling with our four children. i have no idea what type of firestone tyres were on the car but as the accident mirrors those described in the recent newspaper reports i am assuming that they were the ones being recalled.( dot number: )
108/01/1999
 Tire was completely worn out and steel belt was showing through, excessive wear was causing vibration above 50 mph. *mjs
1
 Good year (14) tires are wearing excessively.
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
09/15/19971
 While driving in heavy traffic, space saver spare tire fell out from under van, cable rusted through and broke; tire bounced up into air, went over rear vehicle, rolled around expressway, no crash. *ak
TIRES - TREAD/BELT
01/11/20041
 Hercules tires 205-75-15 tread separation splitting on the inside of tire bought in 2003 wore down fast did not last and have belts separating. *jb
07/07/2000402/27/1995
 Pe00020; tire tread separation: while driving about 60 mph tread on the right front passenger's side tire came off. driver was able to control vehicle. driver was the only person in the van and was not injured. tire size p20570r15. replacement tire on a dodge, caravan, mileage 16,000. firestone was not contacted about tire. *ak 1 other tire experienced blowout, the tread separation caused damage to the vehicle, 2 other tires did not fail, but were replaced because of bubbling. *slc