Dodge Caravan 1996 - Air bags - car safety information, failing parts, recalls, bulletins, complaints

Dodge Caravan 1996

Recalls
Technical Service Bulletins
Defect investigations
Consumer Complaints

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
AIR BAGS - FRONTAL
02V293000	DAIMLERCHRYSLER CORPORATION	from 01/01/1995 to 02/28/1998	V (Vehicle)	1500521	11/18/2002	ODI	CHRYSLER GROUP LLC	11/07/2002	11/07/2002
Defect Summary	On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
Consequence Summary	This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
Corrective Summary	Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. an extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. owner notification began november 18, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Notes	Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

Bulletin	Bulletin date	Replacement Bulletin	Item no.	Summary	Added
AIR BAGS
0801102	08/19/2002		635678	Concerns with the air bag warning indicator lamp on intermittently or constantly. *tt	10/30/2002
082700	09/29/2000		6092304	Subject regarding non-deployed airbag handling procedures. *tt	12/04/2000
AIR BAGS - ON-OFF SWITCH ASSEMBLY
083799	11/12/1999	081798C	6089800	Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt	02/25/2000
081798	12/30/1998		603153	Subject regarding airbag on - off switches. *yc	02/05/1999
081798 REV B	09/18/1998	081798 REV A	602450	Subject regarding the airbag on-off switches. *yc	11/05/1998

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject	Recall campaign
AIR BAGS
PE00032	CHRYSLER GROUP LLC	08/08/2000	02/21/2001	AIR BAG CLOCKSPRING	02V293000
	Alleg that the vehicle's air bag readiness indicator lamp (air bag light) illuminates to indicate potential air bag system failure
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
DP96014	CHRYSLER GROUP LLC	11/14/1996		DEFECTIVE AIR BAG CRASH SENSOR
	Cfas petitioned the agency to conduct an investigation to determine whether the airbag crash sensor and/or deployment systems for the 1991-92 chevrolet corsica/beretta, 1990-92 ford taurus, and 1994-96 chrysler minivans are defective.cfas allege that information on low speed crashes where occupants have suffered fatal injuries suggests [that the above vehicles] have defective airbag crash sensor and/or deployment systems.

Consumer Complaints

Fail date	miles	occurences	Purchase date
AIR BAGS
07/20/2004		1	07/20/2004
	The airbag light is on, the horn does not work, and the crusie control does not function......a clockspring malifuntion from all reports....and definetly a safety issue and hazard. will attempt to replace but at a high cost....
11/23/2004		2
	The air bag light illuminated on the dashboard and remained on. the horn and cruise control were inoperable when the consumer attempted to use them. the consumer took the vehicle to a mechanic to have it inspected. the mechanic informed the consumer that the recall(04v480000) for the clock spring was not for this vehicle identification number. please fill in additional information.
09/08/2004	119000	1
	Vehicle was experiencing the same defect and consequences as stated in recall 04v2800000 for the air bag clock spring. but this model year was not included in the recall. *ak
07/07/2004		1
	I complained to the chrysler's customer service department requesting that they fix a defective part free of charge. they refused to repair it for free and recommended that i fix it asap since its not safe to drive. it is a defect and i have even read it as a recall in other documents. the airbag and the horn does not work. texas will not even safety approve my vehicle without this being fixed.*ak
08/07/2003	76000	2
	In 2003, the air bag indicator light came on, in my 1996 dodge caravan, and the horn stopped working, which both have created an un-safe operating vehicle. i called the dealer and they indicated the recall for the clock spring, but are refusing to repair the problems as my vehicle was over 70,000 miles. now 2004 and the problem still exists and now the vehicle has about 95,000 miles on it. this serious safety and potentially fatal problem needs to be corrected immediately and should not cost the consumer any money whatsoever. *nm
	80000	3
	While driving air bag warning light came on and stayed on. when this occurred the horn and the cruise control became inoperative. *ak
10/17/2003	64300	1	06/29/1996
	While traveling at 45 mph on sunny good weather the engine stalled whithout any warning, causing an accident. the car will not start again.
08/12/2003	115335		07/31/2003
	Clockspring mechanism
07/01/2003	87600	1	06/26/1996
	Air bag light stays lit and cruise control no longer works.*ak
07/08/2003	124187	2	08/06/2000
	We received a recall notice on the clockspring mechanism of our dodge caravan which affects the airbag, but when i took it back to the dealership we bought it at dodge city in hermitage, pa, they refused to fix it unless we also paid for other repairs.*ak

	Consumer ran over pot hole traveling 30 mph and without any indication air bags deployed. *ak
12/11/2002		6
	The vehicles clockspring failed prior to recall notice. the consumer submitted the invoice for reimbursement but the consumer did not receive full reimbursement. the manufacturer did not reimburse the consumer for the diagnostic test. mr scc *nlm
01/28/2003	65000	1	08/09/1996
	I submitted a request for reimbursement for the clock spring repair (safety recall) in my then 1996 dodge caravan on january 28, 2003. i have not heard from daimler chrysler since. i have telephoned and sent them a second letter requesting reimbursement but again have not heard from them. i am disappointed and frustrated that they take this position. what can i do to get their attention. *nlm
09/11/2002	70607	1
	A faulty clock spring caused the air bag to illuminate. mr ak *nlm
11/01/2000	80000	1	11/01/2000
	Wipers turn on intermittently, inappropriately. air bag light illuminated. cruise doesn't work, horn doesn't work. other than that, the car is in excellent condition and has been maintained well. jb dimsii ivoq entry posted after 12/12/02 cut-over to artemis**769501
05/20/2002	85000	1	01/26/1996
	The clock spring wiring harness on the steering wheel failed and caused the air bag, horn and cruise control to fail. it is a safety issue because the horn and the driver's air bag do not function. *****dims 11 ivoq entry posted after 12/12/02 cut-over to artemis***770791. ak *jb

	After the consumer received the clock spring recall (02v293000) the vehicles horn shorted out. the dealer charged the consumer for horn replacement. *nlm
		4
	The horn was inoperative, and the air bag light remained lit on dash. the mechanic replaced the clock spring. mr scc *jb
10/19/2002		1
	The clock spring was replaced per invoice to insure safety. scc *jb
		1
	The air bag light illuminated on the dash board. *jb
		1
	Replaced clockspring before receiving recall.
06/12/2002		1
	The air bag clockspring was replaced prior to recall notice. ph *nlm.
09/18/2002	102207	1
	The vehicles clock spring failed which caused air bag light to illuminate. ph *nlm
10/01/2002	76709	1
	The vehicles clockspring assembly shorted and caused the air bag light to illuminate. ph *nlm

	Clockspring failure. also, performed recall 895 repairs om fuel rail seal. *ak
10/25/2000	72798	1
	The air bag light was on and the cruise control was inoperative. consumer had clockspring assembly replaced prior to recall notification and is now requesting reimbursement. tt nlm
		1
	The clock spring failed, which caused the air bag light to illuminate.ak jb
01/08/2002		1
	Consumer received a safety recall notice to replace minivan's clock spring assembly. dt jb
01/22/2003	99000	1
	The vehicle hit a guard rail and flipped over several times, and the airbags failed to deploy.*jb
09/15/2002
	Consumer stated that while driving at any speed and no warning the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. dealer notified. ts
12/28/2002
	Consumer states that while driving at any speed and no warning the clock spring went out causing the consumer horn not to work and the air bag light will come on. dealer notified. ts
09/01/2002		1	08/01/2001
	Called nhtsa via 888 line to check on a recall of an air bag switch transferred to rowland. he took the make and model info and said there was a recall but that nhtsa did not have the vin #s effected. he gave me the recall number for chrysler 800-853-1403. beverly asked demographic info and after repeated requests she finally did give some info. she says there is no official request but that chrysler is conducting an investigation (she did not give me any expected date of completion). i was given a case # 10626557. i asked to speak with someone who could answer my questions about a timeline. i was on hold for approx. 5 minutes and sharon crenshaw (supervisor) came on the line and repeated that no timeline is available. i thanked her but told her that nhtsa told me that there was a recall. sharon said that cars that are included will receive a notice via the mail. i could choose to take my chances and go to a dealer and have them check the switch and repair if needed. then i could submit a request for possible reimbursement. i asked if the dealer could compare the problem to the nhtsa description of the switch and tell me if it is the same. sharon said the dealer does not have access to that information. i told her that what i have is public information from the nhtsa website. sharon had nothing further to offer. dt
			05/01/2096
	Air bag clockspring. dt
11/03/2002	112513	1	03/22/1996
	While driving, the horn system failed. prior to this happening, the air bag senor light had come on and stayed on. the dealership replaced the clock spring. mr scc *nlm
10/13/2002		1
	While driving the clock spring failed causing the vehicles horn to be inoperative. the dealer has been notified. ts jg *nlm
10/01/2002
	Consumer states that the clockspring in gear box went out causing the air bag light to stay alluminated. horn goes outand cruise control does not engage. mr
07/31/2002		4	07/01/2096
	The brake pedal goes to the floor. it has been almost 3 months trying to get fixed. the first dealer replaced the master cylinder twice and bled air to try to repair. the second dealer performed a brake inspection. they found a lot of air in the left rear line and also bled the abs system. i also had them check the steering because the air bag light came on when i turned the steerring wheel and steering was noisey, like a groaning sound. they reported the clock spring clicking when the steering wheel was turned causing the air bag light to come on - and there is a moan or a honk noise when turning which would take new p/s hoses to repair. one week later the pedal was once again going to the floor and the abs still coming on. the dealer said they would order a pump. which took 2 weeks to get in. when i brought it in they kept it a few days then called to say it needed the abs hydraulic package at a cost of $2,000+. they recommended i call chrysler customer service to see if they could assist with the costs. chrysler customer service said it was a mechanical part that could go out at any time therefore my cost since the van is no longer under warranty (low mileage doesn't matter). i called the dealer and haven't heard back in two days to see what they could reccommend/ i looked on the internet and found this to be a problem with the dodge cravan so i wanted to file this complaint. nlm
09/02/2002		1
	The consumer states that the clock spring on the vehicle is not working, the ribbon cable broke and now the air bag light is coming on and the air bag will not work. contacted dealer. nlm scc
09/01/2001
	Front driver airbag is inoperable. dealer has been notified. provide further information. *mr
07/30/2002		1
	While driving air bag light stays on.ak jb
01/03/2001		1	01/01/2098
	Clockspring (located in the steering wheel) failure resulted in loss of use of both airbags, the cruise control and the horn
06/01/2002		1	01/01/2096
	The clock spring behind the sterring wheel failed, making the airbag and horn to fail to function.*ak
			05/01/2096
	Failure of this part causes the horn and the cruise control to be inoperable and for the airbag light to stay on all the time. with the number of failures of this part, a recall is necessary. many people will not fix at the cost of the part and will be driving an unsafe vehicle.*ak
		1	06/01/2096
	First the windshield wipers come on automaticall,ythen the cruise control stops, then the horn stops working, then the airbag light comes on, now the car occasionlly doesn't start unless i adjust the steering column
07/01/2002
	Airbag light has come on, and horn is intermittently not working. dealer has been contacted.*ak
01/15/2002		2
	Consumer states the air bag light is on. dealer replaced air bag module and clockspring. *tt
06/01/2002		1	05/01/2097
	Airbag light on , no speed control, no horn. airbag light indicates nonfunctioning restraint system. *ak
09/05/2001		1	03/21/2001
	Air bag sensor light comes on and stays on. also, horn and cruise control are inoperative.ak jg
03/29/2002		1
	Vehicle was involved in a accident and the airbags failed to deploy, consumer also stated that the seat collapsed, there was one injury.*jb
06/12/2002		1
	Air bag/ horn, and cruise control went out while consumer was driving. contacted dealer, and the dealer noted that clock spring was the cause of the problem.ak tt
03/15/2002
	Ea 01 007/air bag clockspring:air bag light remains on while driving, also, both horn and cruise control are inoperative. dealer notified. feel free to provide any further information.*ak

	Airbag light stays on and horn is inoperable due to the body control module. dealer contacted. *ak
02/14/2002		1	03/01/2096
	The clockspring assembly failed rendering airbag useless. the failed part was dismantled and it seems to me that this failure is a latent defect that is indeed safety related. i'd be happy to supply you the part since chrysler seems uninterested in resolving this matter. *ak
04/15/2002		1	08/01/2000
	Consumer states air bag light came on and stayed on all day, and the horn stopped working. took vehicle to dealership who informed her this was a result of a defect in the clock spring.jb jg
04/10/2002		1	01/01/2099
	Failure started as an intermitent illumination of the air bag light. later noticed that the cruise control did not work. april 10, 2002 horn would not sound when attempting to signal another car backing out of a parking spot. avoided the car and an damage. now the air bag light is on constantly. neither the horn or cruise control work and i assume the air bag is inoperative. the van is going in for the fuel rail recall on april 29 and i will ask about the clockspring at that time.
04/14/2002
	Air bag light comes on and off. when contacting dealer, dealer noted that clock spring on vehicle is the reason for light coming on. they are not willing to do anything.*ak
04/06/2002
	Srs light stays illuminated while driving. also, cruise control is inoperable. please provide additional information.*ak
04/02/2002
	Airbag light is on, vehicle has not been examined by dealer at this time.*ak
03/20/2002		1
	Airbag light was constantly on, two weeks later the horn stopped working and windshield wipers worked intermittently. ak yd
06/15/2001		1	05/01/1996
	Clockspring failure, air bag light is on and horn does not work. *ak
			03/01/1999
	Intermitant air bag lamp illumination. the lamp goes on and of when the steering wheel is turned. suspect a broken wire in the clockspring assy. nlm
01/01/2002
	Air bag light is on, and horn/ cruise control do not work. contacted dealer, and dealer is not willing to do anything.*ak

	Defective clock spring caused cruise control/ air bag, and horn to malfunction at the same time. please provide any further information, and vehicle identification number.*ak
06/21/2000		1	05/01/2000
	Airbag light came on and stayed on, no horn or cruise control. a few days later i read about chrysler minivans being investigated because of faulty clockspring assemblies. after reading that, i called our dealer and asked if there was a recall on it. none! this is definitely a safety issue. no airbag, no horn means dangerous driving conditions. we had to pay to have the part replaced. after reading through 96 complaints about this part on your website, i thought i would add my complaint. chrysler paid for our new transmission, but we had to pay labor. also paid for the new elect. for ac knob.*ak
03/01/2002		1	02/01/2000
	While driving air bag light is illuminated, and horn/ cruise control are inoperative. windshield wipers come on sporadically. dealer was not contacted. ak consumer states that service engine light will not go out, fuel pump , computer and coil pacer replaced. also presently in the process of replacing clock spring. yd
		1
	Consumer stated while driving, the air bag light came on and did not go out, also the horn failed to work, consumer contacted dealership, and the dealer informed consumer vehicle was not under a recall, repairs were not done. ak yd
09/01/2001		1	08/01/1996
	The horn, speed control and airbag are all connected to the steering wheel through the clockspring. at this point, both the horn and airbag are completely disabled and the speed control rarely functions. i've called my local dealer about recalls or courtesy repairs and they state that none are allowed for this problem. repairs have not yet been made. *ak

	Air bag sensor light is illuminating, indicating a malfunction within the system. vehicle was inspected by dealer , who indicated that air bag would not function. vehicle was not under warranty; therefore, air bag could not be serviced . please give any further details. *ak
		1	08/01/1996
	Consumer stated the air bag light illuminates on dashboard, also the horn malfunctioned. ak. consumer was infomred that it was due to a defective clockspring.jb
		1	08/01/1996
	Horn does not function due to the illumination of air bag signal on dashboard. there is a defective clockspring wiring causing horn not to work, also affecting the air bag and cruise control. jg ak
		1	08/01/1996
	Consumer stated the cruise control does not function, due to a malfunction of the air bag and horn. ak. consumer was informed that the problem is due to a defective clockspring causing the cruise control, and horn not to work. jb
11/01/2001
	Airbag light is on constantly, horn won't blow and cruise control does not work. dealer has been contacted. please provide any further information.*ak
02/11/2002			07/01/2000
	Airbag light stays on, horn doesn't work, cruise control doesn't work. i was told by dealer the clock spring needs replacing and that this default could cause the airbags to not deploy in a crash. this is a safety hazard that needs to be recalled by chrysler. *ak
10/30/2001		500	05/01/1998
	The norn does not work/ cruise control does not work, and air bag light stays on, parking brake light turns on every time you turn the wheel to the left! windshield wipers come on and off when they please, we have had the transmission replaced at 68,000 miles, we were told that we cannot pass inspection at our military base overseas until this safety feature is fixed!*ak
10/01/2001
	Air bag light stays illuminated while driving. also, the horn assembly and cruise control are inoperable. please add further details.*ak
01/27/2002			08/01/1996
	Horn stopped working also when air bag warning light came on. *ak
11/15/2001
	Ea-01-007; air bag light illuminates on the dashboard. also, cruise control and horn are inoperable. consumer has yet to contact dealer. please provide any further details.*ak
11/01/2001		2	12/01/2000
	Airbag light remains illuminated on dashboard, also horn and cruise control work intermittently. dealer has been contacted. ak slc
02/21/2001
	While driving at any speed the air bag light stays on. horn and cruise control are inoperative. contacted dealer.*ak
02/21/2001
	While driving air bag light comes on. also, horn and cruise control are inoperative. contacted dealer.*ak

	Horn does not function, and has replaced clock spring. *ak
01/11/2002		1	12/15/1995
	Air bag light remains illuminated, indicating a malfunction within system, dealer states that the clock spring needs replacing.ak consumer stated that the clock spring assembly was replaced.slc
12/27/2001
	Ea-01-007/clockspring caused air bag light to stay illuminated while driving, and horn/ crusie control to be inoperable. dealer was notified and will replaced clockspring. *ak
01/08/2002		0
	Consumer stated that while driving, the air bag light will come on unexpectelly where had taken vehicle to dealer, but problem could not be found. please provide more information.
12/01/2001			04/01/1996
	Air bag indicator light comes on and off while driving. also, horn button doesn't work. *ak
08/05/2001		1	05/01/2001
	Air bag light is always on, at first light would come on and off. also, cruise control will not work. ak consumer states that the horn is inoperative, dealer stated clock spring needed replaced. jb
12/24/2001		1	11/01/1999
	Airbag light illuminated on the dash, also horn and criuse control are inoperative. dealer has been contacted. ak yd
11/01/2001		1	12/01/1998
	While driving airbag light illuminated, causing cruise control and horn to malfunction. ak possibly a clockspring failure. jb

	While driving air bag light illuminated. this caused cruise control and horn to malfunction. please provide any further information.*ak
12/20/2000		1
	Airbag light on , horn does not work and cruise control does not work. dealer acts as if this is a new problem and has never heard of it.

	Air bag warning light illuminated/ horn and cruise control inoperable/ suspension control arm worn out, and windshield wiper pivots and arms worn out. *ak

	Air bag warning light illuminated/ horn and cruise control inoperable/ suspension control arm wornout, and windshield wiper pivots and arms worn out. *ak
01/01/2001		1	04/01/1996
	While traveling air bag indicator light was flashing, and horn was not working. dealer was contacted,and stated that clock spring needed to be replaced. ak consumer stated that dealer refused to pay for the part.jb
05/23/2001		1
	Air bag/horn and cruise control work intermittently. contacted dealer, and dealer stated no recall on vehicle. ak consumer states that the air bag, horn and cruise control have completely failed, possible clockspring failure. slc
10/22/2001		0
	Consumer was traveling on highway and noticed a burning smell. airbag light came on dashboard. there was no horn, and a small fire started in the back of panel. dealership was aware of problem. *ak
08/25/2001		1	02/01/1996
	Airbag light had come on, and horn stopped working. vehicle not taken to dealer yet.*ak
09/01/2001		1
	Ea-01-007. when making a left or right turn, air bag warning light flashes on and off, and at times remains illuminated. consumer has contacted dealer. ak dealer replaced the clock spring. yh
08/17/2001		1
	01 007; air bag clockspring: air bag light remains on while driving, and horn/ cruise control are non operational. dealer and manufacturer have been notified. ak slc
08/09/2000		1	12/01/1995
	Dealer diagnosed that the clock spring had failed which in turn caused the failure of an electrical module resulting in disarming the air bag, horn, and cruise control. total cost to repair was $644.14.
06/15/2001		1	05/01/1996
	Clock spring failure causes horn and cruise control to stop working and lights airbag light. this is a serious safety issue.same problem as ea01007. manufacturer is fully aware of the problem, but refuses to cover the repair costs.*ak
07/20/2001		1
	Clockspring failure - airbag light illuminated, horn inoperable. repaired at dealer ~$260. original part is available for nhtsa use if desired. *ak
07/02/2001			05/01/1996
	Air bag light came on, then several hours later went off. 3 days later the light came on again. then became intermitent for a few weeks, sometimes it goes off, then comes back on in a few minutes. now the light stays on more than 95% of the time. at first, dealer recommended waiting until the light was on and then driving by the dealer for them to check out. we haven't had the dealer check it out yet. *ak
01/01/2001		1	07/01/1997
	Air bag light on the dashboard has come on and will not go off. dealership has not examined vehicle, but informed consumer he would be responsible for any repairs to vehicle. ak consumer states horn also is inoperable. air conditioner evaporator coil failed. door locks do not go down automatically. slc
			04/01/1996
	The airbag in the caravan will not work due to the clockspring. *ak
07/15/2001		1	10/01/1998
	1. airbag light stays on, horn quit working. we were told this is the clock spring failure. 2. engine check light on - computer code indicates this is a coil pack failure. 3. transmission replaced at 55,000 mi. 4. windshield wipers come on for no reason 5. a/c freon charge at 98,000 6. water pump failure at 98,000
07/01/2001			12/01/1997
	With this out your air bags, horn and cruise control fail to operate. *ak
06/01/2001		1	06/01/1999
	Clockspring in steering column failed and my horn and cruise control failed and my airbag light came on. i had the clockspring replaced at a cost of $330.28.
05/01/2001		0
	Airbag light came on for about a week. then, horn and cruise control stopped functioning at same time. also, windshield wipers will come on by themselves. consumer has contacted the dealer. please provide any further information. *ak
05/15/2001
	Ea 01 007/air bag clockspring: air bag sensor light remained on while driving. also, cruise control and the horn were inoperative, and windshield wipers would randomly operate while in off mode. dealer/manufacturer were notified. feel free to provide any further details on this matter.*ak
		1	02/20/1996
	Clock spring broke, causing several safety features in vehicle to become inoperable. horn and cruise control are both inoperable. ak consumer states that the first indication of a problem was the illumination of the airbag light, and then the cruise control and horn became inoperable, the horn began to sound constantly even with the vehicle turned off and key out of ignition, consumer had to disconnect the horn to get it to turn off. slc
07/01/2000		0
	Transmission leaks, and windshield wipers comes on and off intermittently. also, airbag light stays on dashboard all of the time. dealership is aware of problem.*ak
11/02/2000			02/01/1996
	Air bag light came on, then horn and cruise control ceased to work. *ak
03/10/2001		1	05/01/1996
	Air bag light stayed on after starting vehicle up and driving. also, horn and cruise control did not work properly when put to use.ak clockspring failure. slc
04/24/2001		20	09/01/1996
	Airbags, horn and cruise control sporaticlly inoperative. *ak
04/15/2001		1
	Air bag light has come on and stayed on during normal operation of vehicle. dealership informed consumer that the clock spring was defective. note, cruise control and horn also failed to function. ak
01/01/2000			04/01/1999
	The air bag light stays on and the horn and cruise control do not work. not sure if airbags would deploy in accident.*ak
09/13/2000		1	05/01/1996
	Cruise control, horn and airbag inoperable. paid $221.60 for repair 9/13/00 at trail dodge dealer in inver gorve heights, minnesota.
03/01/2001			08/01/1999
	Horn failed to work, airbag light came on and left directional did not retract. dealer diagnosed as clock spring failure and charged 465.87 to fix. now, i read in paper that this assembly has failed in numerous caravans from 1996 to 2000. please advise if this is going to be a recall and if i can be compensated for my expenditures. in retrospect, it seemed as if the dealer knew exactly what problem i had and what needed to be done when i made the appointment; in other words, mine was not the first problem like this that they saw. thank you
04/01/2001		1
	Air bag light has come on and will not go off. consumer has taken vehicle to local dealership, and they informed him that defective component was clock spring. ak the horn and the cruise control failed as well. yh
04/01/2001		0
	Airbag light stays on without prior warning, and there is no horn . dealership is aware of problem.*ak
04/02/2001		1	05/01/1996
	Abs braking system light airbag light are on dashboard. also, horn doesn't work. dealership is aware of problems.ak dealer replaced clock spring. starter failed and was replaced. slc
03/19/2001		1	07/01/1996
	No summary listed for above vehicle. *ak
01/05/2001			06/01/1996
	The airbag indicator goes off and on. the horn does not work and the cruise control has gotten stuck.*ak
12/08/2000		1	05/01/1999
	Air bag, cruise control, horn, was not working. clockspring was defective. change clockspring myself.
09/01/2000
	Air bag light came on/off/ horn has failed to operate. also, cruise control failed. please provide any additional information/attachments.*ak
11/01/2000		1	02/21/2000
	Air bag light has come on. horn has failed, and cruise control did not function. *ak
07/31/1999		2	07/01/1999
	On the air cond. we lose freon every year after we run the heater during the winter. have had it checked and can't find a problem, but yet hot air come out when we run air cond. until we have more freon put in. air bag lights stays on all the time. was told it is the spring, but yet they say it will not affect the air bag, but yet now the cruise control stopped working and was told that it was related to air bag spring but the cruise controll stopped working about 1 1/2 years later after airbag light started coming on and staying on.*ak

	I saw an article in the paper that said this was related to the clockspring assembly. i was preparing to have it fixed when i saw the article about your investigation and plan to contact the local dealer to see if they will repair for free. *ak
03/19/2001		1	08/01/1995
	When turning on the vehicle, i noticed the air bag light did not go off. the next day i saw an article in the paper about the problem and upon checking the horn and cruise control, discovered they did not work either. i took the article to the dealer but they said the item was not under recall and would cost $210 to repair. i'll wait for you to issue the recall!*ak
02/15/2001		1	08/01/1996
	Clockspring failed also disabling the horn and the cruise control. after contacting the dealer about the airbag light being on and describing the symptoms i was told it was going to be the clockspring. the service department acknowledged this is a common failure in the caravan but refused to warrant it as veh out of manufacturers warranty. contacted daimler-chrysler customer service and they acknowledged the problem is widespread but no recall issued and they are unwilling to reimburse me at this time.

	While traveling noticed air bag indicator light on. technician stated clock spring neededto be replaced. also, cruise control needed to be replaced due to clock spring. please provide fuirther information.*ak
			02/01/1996
	Since i have had this vehicle, the air bag light comes on and will stay on thus i do not know if the air bag would work or not if needed. my cruise control alternates working and not as does the check engine light. most of the time the check engine light is on and everytime i have had it checked, i have been told they reset it and everything look good. the computer does not show anything wrong. the cruise will come on sometimes and it will not at others. i think this vehicle as well as others i have talked to has a defect and i would like to see you check it out and have them do a recall and correct the electrical problems. i took my vehicle back several times during the first few months i had it for repairs and the same type probles keep occurring. my wipers will also at times come on with out being turned on. my sisters caravan does the same thing.*ak
10/03/2000		2	06/07/1998
	Consumer states the electrical power for the horn, cruise control, and air bag were inoperable, abs light illuminated, local garage replaced an electrical ring assembly int the steering wheel assembly. *slc
12/16/1999		1
	No summary listed for above vehicle. *ak
11/01/2000		1	02/01/1996
	Air bag light won't go out, horn doesn't work. delayed action because of expense. oil leak: ignored because i thought it was usual valve cover leak. now loses about a quart of oil a day. dealer determined it was head gasket. total cost to be about $1500.00. failure dates approximate.
02/01/2001			03/01/1996
	Dealer would not replace clock spring under extended warranty. my cruise control is inoperative as well my air bag dash lite is on. dodge has a problem with this and should be held accountable....thank you.... jeff roberts. *ak
02/01/2001		1
	Cruise control stopped working, and windshield wipers work intermittently. dealership is aware of problem. mechanic at the dealership told consumer she needed a clock spring.ak slc
02/01/2001		1
	Had started vehcle when air bag light remained on and failed to go off. horn failed to work as well as cruise control when needed.ak possible clockspring failure. slc
03/14/2001			07/01/1997
	Ea 01 007; air bag clock spring: air bag light stayed on, and horn assembly did not operate. dealer was notified. ak head gasket and time chain replaced due to tremendous oil loss, engine light is now illuminated, vehicle's temperature gauge went up and vehicle locked up. windshield wipers come on by themselves. sliding door latch inoperable. slc
03/19/2001
	Was driving and noticed air bag light came on & stayed. horn failed to work properly. had used cruise control, and it failed to work after being initiated.*ak

	Srs light stays illuminated while vehicle is in motion. also, horn assembly and cruise control are inoperable.*ak
03/01/2001		1	10/07/1999
	Srs light stays illuminated while vehicle is in motion. also, horn assembly and cruise control are inoperable.ak slc

	Ea-01-007; consumer has noticed air bag light illuminated on dashboard. also, horn was inoperable/ windshield wipers worked intermittently, and electrical door locks failed to lock or unlock. also, note abs brake light illuminated on the dash, brakes have failed. consumer has contacted dealer, dealer unable to determine cause of failures. please provide any further details.*ak
04/01/2000
	Horn stopped working and airbag light was on/off. vehicle had 68,000 miles on it when clock, spring was repaired. since then there have been no problems.*ak

	Ea01007; clock spring failed, causing loss of airbags/ horn and cruise control. please provide further information.*ak
03/01/2000		2	06/02/1996
	Airbag light came on and off, and horn failed on vehicle. dealership repaired defect in clock spring. ak slc
01/01/2001		0
	Airbag light would come on and off about 3 months ago, and now it stays on all the time.*ak
03/10/2001		1
	Ea-01-007; consumer noticed air bag light illuminated on dash, horn and cruise control were inoperable. also, windshield wipers worked intermittently. consumer has contacted dealer , dealer noticed the clock spring broke, causing problems. ak slc
		3	04/07/2000
	While traveling noticed loss of horn. also, air bag indicator light would stay on.*ak
03/20/2001		1
	While driving air bag light will light up, and stay on for while . consumer took vehicle to dealer, and they replaced clock spring on the driver side.ak slc

	Air bag warning light is illuminated on dash panel, horn dose'nt work and cruise control are not working. this is due to a bad clock spring. dealr has been contacted.*ak
03/08/2001		1
	Airbag light in vehicle has come on, and the horn failed to operate. *ak
01/10/2001		1	07/01/2000
	Air bag light stayed on. shortly after that horn and cruise control stopped working. dealer wanted to fix vehicle and charge counsumer $300.ak slc
		1
	Ea-01-007- consumer has noticed air bag light illuminated on dash. also, horn and cruise control were inoperable. consumer contacted dealer, dealer noticed clock spring in steering column broke, causing problem. ak slc
01/01/2001		0
	Airbag light stays on dashboard continously, and horn/ cruise control doesn't work. dealership is aware of problem.*ak
		1	03/01/1996
	While traveling, air bag light illuminated for 1 year. dealer has been contacted. consumer lost horn and cruise control. ak possibly failure of the clock spring assembly. slc
02/20/2001		1	05/31/1996
	While driving airbag light would come on and horn stopped working. consumer felt this may be a problem with clock spring. ak dealer replaced clock spring. slc
03/12/2001
	Airbag light would stay on. dealer had advised that clock spring would have to be replaced. vehicle has not been repaired. manufacturer does not have any parts in stock. at this time consumer is unable to drive vehicle. *ak

	Horn and cruise control do not work. also, air bag light stays illuminated on dash panel while driving. dealer has not been contacted. *ak

	Ea-010-007- consumer has noticed air bag light illuminated on t dashboard. also, horn was inoperable/ windshield wipers worked intermittently, and curise control was inoperable. consumer has contacted t dealer, dealer noted spring within steering wheel needed replacing. please provide any further details. *ak
09/01/2000		1
	Airbag light constantly stays on. also, horn and cruise control do not work. *ak
03/02/2001		1	08/01/1995
	Air bag light stays on. dealer had to replace clock spring. *ak
06/01/2000		2
	Consumer needed to have transmission replaced again because it was shifting incorrectly. problem could've been a rebuilt torque converter they used. clock spring needed to replaced because horn didn't work. also, airbag light stayed on, and cruise control went totally out.ak drivers side sliding door jams, linkage appears okay. windshield wipers sometomes will not shut off after key is removed. slc
11/05/2000
	Airbag light stays on, and cruise control unit will not engage. pe00032 investigation. *ak
05/01/1999			07/01/1998
	I was pulling out of a parking lot from a stop and the transmission went out. we had no warning whatsoever.the transmission cost us $1800. to replace. the air conditioner has been nothing but problems, we had a new compressor put in and have had the freeon replaced several different times. the clock spring which controls the airbag,cruise control and horn quit working and cost us $200. to have fixed.*ak
01/02/2001		3
	Air bag light stay's on/door lock's jammed's/window track broken. *ak
12/05/2000		1	10/01/1995
	Failure of clock spring caused failure of airbag, cruise control and horn. chrysler contacted and refused to pay for repair.*ak
		1	01/18/1996
	Pe00-032 clock spring within airbag system has failed, casuing airbag light to come and stay on . cannot determine if air bags are functional.ak the air bag light was on all the time. customer feels a recall is warranted. yh

	Clock spring broke. this caused air bag, and cruise control not to work.*ak
10/01/2000			08/01/2000
	This problem if not corrected will eventually cause a fatality! no safety defect listed. *ak
10/23/2000		1
	Airbag system is inoperative due to a faulty clock spring switch. dash light is on constantly. took to dealer, and they said this happens frequently. chrysler does not show condolence over this, and that people could dye in serious accident because air bag wont deploy. consumer feels this is very dangerous because if crashing airbag will not deploy.*ak
10/25/2000		0
	While driving down on road and heard noise coming from engine where the belt tensioner was loose, and serpentine belt was not working. also, air bag light will stayed on, and cruise control/ horn will not work. *ak
		1	06/01/1996
	No summary

	Air bag warning light remains illuminated indicating a malfunction within the system, cause unknown. please give any further details.*ak
05/01/1998
	Airbag light stays on. also, fuel gauge/ odometer/ temperature gauge do not work, and windshield wipers come on intermittenly.*ak
08/01/2000			01/01/1998
	Air bag light comes on intermittently, more often on bumpy roads. i'm tempted to ignore it after reading on the internet how frequent this problem is.
08/12/2000		1	04/01/1999
	Clock spring failure, caused air bag light to illuminate all the time. *ak

	Sliding door on the passenger side will not unlock/latch mechanism will not release, and door cannot be manually opened, cause unknown. also, air bag warning light remained illuminated. please give any further details.*ak
02/10/2000		2	04/01/1996
	On 2/9/00 we brought our 1996 dodge caravan to cerritos dodge to find out why the air bag light stays on. we were told that it was due to the failure of the clock sping part in the steering column. it was also noted that this part needed to be replaced in order for the airbag system to operate properly. i did not have it fixed at this time because i felt this is a safety issue that should be covered by crysler as a recall issue. also it is not covered by our warranty. then on 6/29/00 i brought my caravan in to the same dealership because my horn was not working- another safety issue- and was told it was not working due to the clock spring part. so i went ahead and had it fixed because i felt it had to be a safety issue. i feel that this part needs to be brought up as a recall for safety issue because without it the airbag and the horn cannot work. thank you for your time. larry hill. *ak
06/13/2000		0	10/01/1995
	Airbag light appeared on the dashboard panel intermittently. then, the light came on and stayed on . mechanic replaced clock spring. failed part caused air bags to be disarmed. ak ml
06/03/2000		0
	While driving air bag light came on and off. took vehicle to dealer, and he said that it needed a new clock spring. but, dealer would not fix it because vehicle not under warranty. also, when turning steering wheel, wires could pop out, and this could cause airbag to deploy. clock spring holds wires in place. *ak
02/29/2000		0
	While driving two dogs ran out into the street, consumer put on brakes and tried to blow horn, and the horn did not work. also, airbag light came on, and cruise control did not work. took to dealer , and they had to order a clock spring. ak ml
09/15/1999
	Airbag light stays on once vehicle is started and causes horn and cruise control not to work. dealer was contacted 6 months ago, and they contacted the consumer 3 months after that to tell consumer that there will be a charge for repairs. consumer believes it is a factory defect. ak ml
12/01/1999			05/01/1996
	Air bag warning light came on, dealer advised failed air bag module, not covered by either standard warranty or extended warranty. part failed for reasons unknown. this is clearly a defect, but manufacturer refuses to effect repair without charge to consumer. noted another complaint with same problem. recommend opening of defect investigation. *ak
02/13/1999
	Socket for the light bulbs had melted the plugs. also, serpentine belt was replaced 5 times due to breaking. last belt was shredded to pieces. the tensioner gauge was replaced. in addition, air bag light kept coming on & the horn failed to work when used. taking vehicle to dealer to check problems. *ak
09/05/1999		2	05/10/1999
	Air bag did not inflate on two occasion once in a front right side collision and once during front end collision. nlm
			02/01/1996
	While driving the air bag light came on on the dashboard of my dodge caravan..i called dealer and they asked me to bring in right away. i made appointment for the very next morning and dropped off early at approx. 6:45.my wife was contacted at 7:30am and informed it needed some part, and the aproximateprice 200.00 or more and that when they get inside the steering column there could be other problems. i asked why i was having this problem. as far as i am concerned i should not have to worry about an airbag only in case of accident. i believe it is not my fault that it is something wrong with the caravan. but they said i was responsible for the payment. i told them not to touch it that i wanted to contact chrysler which i did, and was told to shop around to other dealers for cheaper price. i have two children and i believe no airbags in my minivan. i am not happy how they have treated me and feel that chrysler should be responsible..any information that you could provide me would be greatly appreciated..thank you..dan or denise mcguiggan.. *ak
			12/01/1996
	On or about february of 1999, the airbag light starting blinking on and off, and i thought it was possibly a blown fuse. during the month of february i took the van in for service and while there in informed the served manager that the airbag light had begun to blink and i thought maybe a fuse had blown. he agreed to have it checked along with the other repairs i had requested. one repair being the squealing brakes i had repaired in october of 98. the service manager assured me the brakes were fine, and that those kind of brakes will often squeal. after that he informed me that in order to solve the airbag problem i would have to pay them an additional $800.00, because the airbag was no good. and i told the service manager that the airbag had never before deployed. how could it not be any good? i asked the service manager. he then told me it was a manufactures defect. but because i had gone over the 36000 mile limit, then i had to pay the full cost. i then call the chysyler cooperation, and informed them of this situation, they also told me that i would have to pay, but they would pay a portion which i feel was not fair, because the airbag was installed malfunctioned/not working in the first place. the van in question is the only means of transportation i have for my family. by god's grace we have not had an accident to find out that the airbags won't work. your attention to this matter is greatly appreciated. c. frazier/mother/comsumer
12/06/1998		1	01/01/1996
	Air bag did not deploy in a 35mph crash, wife hit steering wheel and dash board.
11/28/1998
	When driving the air bag light was coming off and on. consumer had to take the air bag and horn switch to dealer for repairs, and the dealer put in a new air bag and horn. 831047 dup 0f 831604; posted on 09-07-1999. *ak
11/18/1998
	The consumer has been experiencing problems with airbag sensor. while driving, the airbag light illuminates on and off. the manufacturer has yet to be contacted. *ak
04/01/1997		1
	False deployment of air bag.
02/12/1996
	The airbag light keeps coming on and staying on, and the dealership keeps saying nothing is wrong. please describe. *ak
AIR BAGS - FRONTAL
12/16/2006	180000	1	07/09/2006
	Tl* - the contact owns a 1996 dodge caravan. the contact was pulling into a parking lot doing 3 or 4 mph, when the drivers side and passenger side front air bags unexpectedly deployed. the contact stated that she never hit anything. the contact sustained bruises on her forearm. the contact didn't know if anything could be, and got rid of the van. *ak
05/07/2005	178000	1	06/25/1995
	May 7, 2005, i was in an automobile accident. the other car was a 2004 honda accord. the front passenger side of the accord hit the front driver side of my 1996 dodge caravan just in front of the driver's seat. the passenger side airbag inflated, the driver side airbag did not. through the course of having this car, the airbag light was an issue almost from day one. when i would take it to the dealership, bill kay chrysler in naperville, they would check it and find nothing wrong. finally i was told to ignore the airbag light that there was a faulty sensor that could not be fixed.
03/08/2004	99258	1
	'recall campaign' for dodge caravan 1996, clock spring broken. bf the consumer did not find out about the recall, until the repairs were already made. #02v293000 jb
06/29/2004	173000	1	08/30/2000
	While driving 25 mph consumer's vehicle was involved in a head on collision. upon impact, the air bags did not deploy. no injuries reported. ak sc *jb
03/01/2004		1
	1996 dodge caravan's air bags deployed inadvertently.mr the manufacturer denied the consumers claim, they stated the inspection showed impact to the undercarriage. jb
03/01/2004	155000	1
	The consumer was not notified of the air bag clock spring recall 02v293000 although the vehicle's vin number was included in the recall. the driver's side air bag deployed prematurely while driving at 25 mph. the factory representative inspected the vehicle and indicated that there was undercarriage damage which caused the air bag deployment. the vehicle was never in a accident. ak sc *jb
04/07/2004	123511	3
	Consumer was told that the clock spring recall 02v293000 and fuel tank filler neck recall 96v002000 parts will take 3-4 days to be ordered, when they called the dealership to make the appointment, it has been 3 weeks and the parts were not available. also, vehicle overheated which caused the engine motor to go bad.*ak
03/25/2004		1
	While driving, the check engine and air bag light illuminated on the dashboard. *jb
		3
	Request for reimbursement for clockspring recall repairs performed on a 1996 dodge grand caravan. mr there was a clunk noise, then the consumer lost power steering due to the serpentine belt tensioner being broken, oil leaked due to the front valve cover gasket, and the air bag light had come on. recall#02v293000 scc *jb
05/28/2003		1
	When vehicle was parked, puddles of gas is formed under it. this happened anytime vehicle was parked. vehicle was leaking gas and no one knew why. also the air bag light and window wipers came on intermittently. *tt
09/01/2002	120000	1	09/01/2002
	Clock spring failure causes the air bag and horn to not work. i had to replace the clock spring and then my air bag and horn works. these 2 items are safety features that need to be addressed. ph jb dimsii ivoq entry posted after 12/12/02 cut over to artemis768035
	68222	1
	The consumer requested reimbursement for the replacement of clock spring. the defective clock spring caused the air bags/horn to fail. ak jb *ts
		3
	The consumer experienced a problem with the clock spring and the heater. scc *jb
09/01/2002	102000	3
	The clock spring was replaced, however the air bag light continued to come on. consumer then received a recall regarding the clock spring recall #02v293000 and had it replaced again. while driving, the driver's air bag deployed without warning.*jb
02/11/2003		1
	No parts were available regarding the recall on the clock spring.*jb
11/27/2002		1
	While driving and without warning clock spring failed and caused an accident. dealer notified. ts. *ak
11/05/2002
	While traveling about 50mph on the highway without prior warning. a deer ran in front of the vehicle. she hit the deer and her driverside airbag didn't deploy. please further information. dealer is aware of the problem. ts
10/22/2002		1
	Consumer states while traveling at a low speed vehicle began to slide gaining more speed, consumer hit a retaining wall and came to a stop. none of the vehicles airbags deployed. consumer feels airbag should have deployed. please provide any further information. mr
10/04/2002
	Consumer states involved in a collision travelling approx 35mph. the passenger air bag deployed, but driver's bag did not. ts
08/15/2002		1	08/01/2096
	The horn and cruise control do not work and the air bag light is in on (does not work.) mechanic tells us the clock spring needs to be replaced. no airbags plus no horn = serious saftey issue. upon research, it looks like many other caravan users have had this problem. mr
10/01/2002
	Consumer states that air bag light is constantly lit and vehicle's horn and cruise control are inoperative. vehicle checked by dlr who advised that air bag is inoperative due to defective clockspring. mr
03/29/2002
	While driving at 65mph at a head on collision with a deer. frontal airbags didn't deploy. vehicle was totalled. dealer contacted.*ak
06/23/1999		2	05/01/1998
	The airbags did not deploy during extensive accident, and the airbag warning light is on constantly, as well as the horn now does not work. both failures coincided with each other. the symptom started rather intermittent, then became solid within about two weeks. i found that i do need a horn, something i thought i never used. a functioning airbag would be nice!*ak
06/13/2001		1
	While traveling at highway speed of 55-60 mph vehicle was rear ended and forced into a guardrail, driver's frontal air bag did not deploy. dealer was notified. ak the consumer stated that, she got another van from the dealer in july 2001 and she was in another accident on november 2001 that same thing happened. the bag in this van did not deploy. yh
08/11/2001
	While traveling at 5mph on dirt road and without any indication driver's air bag deployed. please provide further information.*ak

	Consumer's vehicle rearended another vehicle, and front air bags did not deploy. front end was damaged. did not contact dealer. please add vin. *ak
05/26/2001
	Vehicle was involved in a left frontal collision with a 1997 lincoln, continintal impact of 35-40 mph. upon impact, which both air bags did not deploy. feel free to provide us with any further information concerning this matter. *ak
12/17/2000
	Due to the safty factors involved and the numerous complaints,dodge should be made to repair the vehicles at no cost to the owners. no safety defec tlisted in summary. *ak
03/01/2000		1	05/01/1999
	Ea10007; clock spring assembly was replaced by dealership mechanic. he stated that airbag light came on the dashboard, also, horn not working.ak consumer stated cruise control was also inoperable, air bag light illuminated at all times until the clock spring assembly was replaced. slc
03/19/2001		1	05/01/1996
	Consumer was traveling about 20mph on street, passing onto highway. when another vehicle veered into her driver's side door, causing a collision, and forcing passenger's side airbag to go off. but driver's side airbag didn't deploy, the consumer was hit by a vehicle which was going paaroximarely 40-50 mph, vehicle was deemed a total loss. nlm. two people were injured in accident.
03/01/2000		1
	Airbag light has come on. also, failure of horn to operate properly. *ak
08/01/2000		1	06/01/2000
	Cruise control would work soon after air bag indicator light would flash on. ak consumer states on 2 occasions the cruse would only disengage by pushing the off button, also cruise control would not work unless the steering wheel was turned at a certain place. slc
10/30/2000		2	06/01/1997
	During a full frontal impact at 30-35 mph (estimated), neither front air bag deployed. the initial review by the body shop indicates the extent of damage is significant enough to cause the vehicle to be totaled. the extent of injuries to my wife (driver) are unknown at this time as they have developed over the course of the day (pain in left wrist and hand, right elbow, and chest). she will be seeking medical attention.*ak
08/21/2000		1	06/01/1996
	Pe00032; air bag clock spring:intermittently operated. air bag warning light was flashing on and off for about two weeks. finally, air bag warning light stayed on. clock spring assembly and control module was replaced by the dealership, at owner's expense. a few days later, owner saw newspaper article about investigation. *ak
07/18/2000		2	04/01/1996
	December 1999, air bag light stays on, dealer replaces air bag clock spring. extended chrysler warranty does not cover repair cost of $270. july 18, 2000 return to dealer air bag light stays on. dealer says the clock spring is ok but now the air bag module has failed and they need to replace the whole air bag system cost estimated at $600 plus. decline the work and complain to chrysler. chrysler says it is not covered beyond 36,000 miles. what does mileage have to do with a air bag, it is not a maintenance item? i explain this is a safety item and my family is in danger. chrysler discusses with supervisor and refuses to cover the repair. please call me as i would like the nhtsa to have chrysler to issue a vehicle recall for this safety item. thank you!. *ak
07/25/2000		0
	While driving air bag light will come on/horn will not work/ cruise control malfunctioned, and windshield wipers will come on unexpectedly. *ak
04/22/2000
	Airbag light stayed on, indicating a problem with the airbag system which wont protect the occupant in a crash or deploy unexpectedly. also, the dome light stayed on. will be taking vehicle to the dealer. please provide further information. *ak
03/31/1999		1	08/01/1996
	I was driving approximately 35 mph. i hit a slight dip in the road and my driver's side air bag deployed, causing a tragic accident. when the police arrived my child's seat was not restrained in the rear seat. they closed the highway for 5 hours looking for a baby, who may have climbed out one of the broken windows, they thought. thank god, she was at home. *ak
02/15/2000		1	12/01/1995
	I am reporting the failure of the passenger side air-bag clock spring after the normal warranty period of this vehicle. the item is critical to the safety of the vehicle passenger and should not fail. the frequency of these failures should be investigated to insure that it is not endangering drivers and passenger of this type of vehicle. *ak
02/27/2000			05/01/1996
	A fire started in the a/c vent by the steering wheel, from which flames came out and engulfed the car. also, driver's airbag deployed. vehicle shut off. vehicle has previously been serviced for transmission problems. ak ml
11/25/1999
	Airbag light came on, and driver's/passenger's airbags seemed to be coming out. also horn was inoperative. if the airbags were to deploy unexpectedly, it might result in a crash. please provide further information. *ak
09/28/1999
	While sitting in traffic consumer was rear ended by three vehicles, and the driver's side air bag didn't deploy. *ak
08/01/1997		0
	Going 35mph when another vehicle made right, avoiding vehicle in road; pickup making left & was rearended by dodge. airbags did not deploy. just able to drive vehicle back home. driver sustained head injuries & back spasms. *ak
04/17/1997
	Vehicle hit a post in the parking lot and the air bag did not deploy. also the seat belt did not retain the driver in the seat which caused the driver to get hurt. investigation (dp-96- 014) for defective air bag sensor. *ak
03/20/1997
	During a frontal collision at about 45 mph, the driver's and passenger's air bags malfunctioned, causing injuries. *ak
10/04/1996		1	07/13/1996
	Driver cannot open window without his face being approximately four inches from the airbag, depending on sit and wheel positions, if an accident occurs could cause serious injuries to operator's neck. ak consumer states bumpers on vehicle are made of this useless plastic.jb
09/19/1996			08/01/1996
	When involved in an accident the deployment of the passenger side air bag caused injuries to the passenger's right eye and also consumer had concussion. ak slc
05/21/1996		1
	Violent deployment of driver's air bag during an accident, resulting in injuries, also passenger's air bag broke out of the dashboard, causing sharp edges which larcerated pasenger's arm. *ak

	Consumer was in an accident and driver and passenger side air bag didn't deploy , please describe . *ak
07/26/1995
	Drivers airbag did not deploy during head on collision with tree. tt
07/26/1995
	Passengers airbag did not deploy during head on collision with tree. tt
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
03/31/2004	106000	3
	While driving horn/cruise control failed and air bag light illuminated. dealership was notified, but did not resolve the problem.*ak
03/04/2004		1
	While driving (srs) light appears on the dash board and remained on until the vehicle is turn off. the cruise control and horn are malfunctioning. the driver took the vehicle to a garage the mechanic replaced the clock spring. please fill in additional information.
02/03/2004	125000	3	10/18/1996
	The horn on my 1996 caravan has stopped working; the air-bag warning light stays on all the time; the cruise control system is starting to fail.*ak i saw the report that there have been complaints on newer models. i think the range of model years needs to be broadened. i have also seen reports of other 1996/1997 models with the same problems on internet auto repair web sites.
12/08/2003		2	01/01/2000
	Nhtsa campaign id number : 02v293000 / was never informed about this recall. have had vehcile long enough to get a recall the was done in the year 2000 on some o-rings on fuel inj rails and informed. why not on this one? the orig recall that i had fixed and was informed was nhtsa campaign id number : 00v268000. *ak

	While traveling and without any indication air bag indicator/horn, and dashboard went out. please provide further information.*ak
07/07/1998			06/30/1996
	Fan module failed, causing vehicle to overheat. also, air bag light stays on.
AIR BAGS - SIDE/WINDOW
12/12/2004	150000	1
	While driving 40 mph consumer's vehicle was involved in a head on collision. the passenger side air bag deployed, however, the driver side air bag did not deploy. driver sustained chest and neck injuries., and front end suffered extensive damage. *ak
12/21/2001		1	11/01/1996
	Traveling south at 55mph. car from west side street pulled out onto highway. stopped in the slow lane that i was in.turned my wheel to left to avoid hitting other stopped car right in door. i hit her car in front of drivers door. then we hit my passanger side with other car. two impacts first head on then on side. passanger side air bag deployed drivers side did not. as the driver i sustained chest and arm fractures. contacted dodge . investogator came out and looked at van. report from dodge said the van worked as it should. how does one air bag go off and not the other. why bother haveing two. both had seat belt on.*ak