Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 241197 | 07/11/1997 | 6089311 | Concerns with a/c evaporator odor. *nlm | 01/19/2000 | |
| 241198 | 07/24/1998 | 602339 | Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak | 11/15/1999 | |
| 182098 | 04/17/1998 | 600762 | Some vehicles may experience a bump feeling during a/c compressor engagement. *yc | 11/08/1999 | |
| 9843 | 08/18/1998 | 602286 | Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc | 10/20/1998 | |
| 241097 | 06/13/1997 | 24-15-96 | 52526 | A/c suction and/or discharge line service. *tw | 08/14/1997 |
| 241695 | 12/01/1995 | 46502 | A/c blows hot air. air blows through defrost or panel outlets only. flashing hvac indicator lights/led's are intermittent w/o explanation. hvac control is locked, cannot abort. hvac control suddenly goes dead. hvac control has blinking led | 04/25/1996 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 084599 | 12/31/1999 | 080396 | 609998 | Vehicle operator may complain of poor am radio reception. *tt | 04/13/2000 |
| 081698 | 04/17/1998 | 600862 | Information on installation of radio transmitting equipment. *ak | 11/12/1999 | |
| EQUIPMENT - OTHER - LABELS | |||||
| CH51695 | 05/01/1995 | 43046 | Unknown | 11/01/1995 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/15/2009 | 18000 | 1 | |
| Bcm-1, (warranty) loss of dash functions 1996: bcm-2 estimate $1200 replaced chrysler p/n p4686727 lost 95,000 mile odometer for a working bcm from junkyard (2001), bcm-3, lost fuel gauge and speedometer bcm from junkyard fixed p/n p46867(2006) bad windshield replacement leaks water into cabin, bcm-3, failed again currently no wipers, not able to find a 1996/1997 bcm only 1998 plymouth voyager bcm p/n p04801062ae. will try to validate compatibility tonight. adel chrysler estimate $1,400 plus labor. already gave them $742 for tune up and trouble shooting what they said was a bad multi-switch ($110) did not fix and no discount for not knowing how to diagnose a problem properly. their number is 515-993-4587 cory (karl is the service manager-owner's son). *tr | |||
| 11/15/2003 | 66000 | ||
| Right after i bought the van at 33,000 miles the bumper paint started peeling away and the paint on top of the back truck door, it's terrible and looks like hell. i don't think it's fair that i have to pay for it to be repaired! i have a warranty and they say it won't cover , i have heard dodge has had a recall on some years of paint peeling | |||
| EQUIPMENT - ELECTRICAL | |||
| 07/15/2002 | 0 | ||
| I took ownership of my used 1996 dodge grand caravan in 2000, and since then have replaced minor mechanical failures such as the starter, water pump, serpentine belt, tires (twice), wiper blades, bulbs, brakes (twice) as well as the rotors. at present i am dealing with the following problems: peeling paint, wipers engaging and not going off even though they are not turned on, hard jerks every now and again (possibly from transmission), and the breakage of a stabilizer bar bushing in the front suspension. | |||
| 06/24/1998 | 06/25/1996 | ||
| Air bag warning light stays on 95% of the time. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 05/30/2006 | 1 | 05/27/2006 | |
| Very important part of air conditioning system were missing. *nm | |||
| 04/21/2004 | 4 | 01/12/2002 | |
| The vehicle was making a popping noise when accelerating. also, the air conditioner did not work, the electrical doors were defective and horn did not blow. *ak *sc *jb | |||
| 09/01/2002 | 1 | 08/01/2001 | |
| Called nhtsa via 888 line to check on a recall of an air bag switch transferred to rowland. he took the make and model info and said there was a recall but that nhtsa did not have the vin #s effected. he gave me the recall number for chrysler 800-853-1403. beverly asked demographic info and after repeated requests she finally did give some info. she says there is no official request but that chrysler is conducting an investigation (she did not give me any expected date of completion). i was given a case # 10626557. i asked to speak with someone who could answer my questions about a timeline. i was on hold for approx. 5 minutes and sharon crenshaw (supervisor) came on the line and repeated that no timeline is available. i thanked her but told her that nhtsa told me that there was a recall. sharon said that cars that are included will receive a notice via the mail. i could choose to take my chances and go to a dealer and have them check the switch and repair if needed. then i could submit a request for possible reimbursement. i asked if the dealer could compare the problem to the nhtsa description of the switch and tell me if it is the same. sharon said the dealer does not have access to that information. i told her that what i have is public information from the nhtsa website. sharon had nothing further to offer. dt | |||
| 09/25/2001 | |||
| Air conditioner : expansion valve failure. *ak | |||
| 10/01/2000 | 08/01/2000 | ||
| Is the air condition unit a recall?*ak | |||
| 08/17/2001 | 1 | 09/15/1995 | |
| Plastic fitting molded to tank cracked, resulting in leakage. manufacturer notified , vehicle was inspected and repaired by dealer.*ak also ac belt was replaced.*jb | |||
| 01/01/2001 | 1 | 07/01/1997 | |
| Air bag light on the dashboard has come on and will not go off. dealership has not examined vehicle, but informed consumer he would be responsible for any repairs to vehicle. *ak consumer states horn also is inoperable. air conditioner evaporator coil failed. door locks do not go down automatically. *slc | |||
| 07/15/2001 | 1 | 10/01/1998 | |
| 1. airbag light stays on, horn quit working. we were told this is the clock spring failure. 2. engine check light on - computer code indicates this is a coil pack failure. 3. transmission replaced at 55,000 mi. 4. windshield wipers come on for no reason 5. a/c freon charge at 98,000 6. water pump failure at 98,000 | |||
| 03/19/2001 | 1 | 08/20/1996 | |
| While driving about 20 mph heard a loud explosion with a bang in front of vehicle. later, found out that transmission had a big hole in it, causing vehicle to lose all power. had contacted dealer, and they were aware of situation which had not been solved. *ak consumer is requsting reimbursement for towing, rental car, motel, and repair expenses. air conditioner failed. *slc | |||
| 05/01/1999 | 07/01/1998 | ||
| I was pulling out of a parking lot from a stop and the transmission went out. we had no warning whatsoever.the transmission cost us $1800. to replace. the air conditioner has been nothing but problems, we had a new compressor put in and have had the freeon replaced several different times. the clock spring which controls the airbag,cruise control and horn quit working and cost us $200. to have fixed.*ak | |||
| 06/15/2000 | 1 | ||
| Air conditioning system replaced. *mjs | |||
| 09/07/2000 | 1 | 02/01/1996 | |
| No summary listed for above vehicle. *ak | |||
| 06/01/1996 | 6 | ||
| Vehicle a/c has not operated correctly since the car was purchased. new condensor, lines and evaporator have been replaced. in the 4 yrs. i've owned the van, the a/c has not operated one summer without failing. | |||
| 06/25/2000 | 10/01/1998 | ||
| No summary listed for above vehicle. *ak | |||
| 05/13/1999 | 2 | ||
| Air conditioner failed on two occasions and required repairs. *mjs | |||
| 1 | |||
| The a/c and heat valve stick. yh | |||
| 03/02/1998 | 1 | 07/01/1996 | |
| A/c compressor and coil failed, caused the a/c system to fail. yh | |||
| 07/01/1996 | |||
| Air conditioner causing a loud, grinding noise while running. slight hesitation of engine while this is happening. problem increasing in intensity over time. *ak | |||
| 07/10/1999 | 1 | 03/01/1996 | |
| Dodge compromised with me on the cost of repair for this problem. however, i believe that within a year i will have the same problem again with the evaporator coil leaking. there are many people who have experienced this same problem. i hope that they will report it so that you become aware of the severity of the problem. dodge needs to either recall or at least replace for free these expensive components that are failing prematurely. *ak | |||
| 09/13/1996 | 1 | 08/10/1996 | |
| Loud compressor sound due to fan module failure. yh | |||
| 05/31/1999 | 1 | 12/01/1995 | |
| We have more failures that you don't have room for in this questionnaire. we have a huge file on this vehicle and want out of it. it is a lemon! | |||
| 09/21/1999 | 01/01/1998 | ||
| We now have a van that is basically falling apart and we can't enjoy it and still have to pay to fix it. so if there is something we can do then please let us know we havent had it even 18 months before it was to be parked and now we can't use it at all | |||
| 07/06/1999 | 15 | 04/10/1996 | |
| Air conditioner condensor expelled water on the steering tension belt, causing the premature wear of the power steering. *ak | |||
| 10/30/1998 | 1 | ||
| Cooling fan module broken causing compressor to leak. | |||
| 08/01/1996 | |||
| The vehicle experiences problems with the turn signals and windshield wipers coming on unexpectedly. also problems with steering column vibration, and odor that comes from the air conditioner. please provide further information. | |||
| 04/01/1998 | 5 | 06/01/1996 | |
| Child seat straps will not disengage while removing child from seat. a/c blower works on high only, second time replace dswitch. in addition,brakes stammer even after complete overhaul of front brake pads/rotors. | |||
| 05/19/1997 | 1 | 06/23/1996 | |
| Air conditioner not blowing cold air due to failed o rings at discharge line. | |||
| 1 | |||
| Blower motor noise on speeds 1 and 2. | |||
| 1 | |||
| Air conditioner pump failed. | |||
| 11/07/1996 | 1 | ||
| Vehicle surges when air conditioner is engaged. | |||
| 06/01/1995 | |||
| Experienced leakage from evaporator canister, dealer traded for another vehicle because of problem. tt | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 01/27/1996 | |||
| Transmission/alternator/belts/power windows/shock absorbers/battery/coil/spark plugs and radio failed. | |||
| 05/01/1996 | 1 | 11/26/1995 | |
| Fm tuner failed. | |||
| 12/01/1995 | 2 | 12/01/1995 | |
| Radio failed. | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| Jack and extension became so unstable that it allowed jack and extension to slide out, resulting in major injury to owner. *ak | |||
| 0 | |||
| The cylindrical extension has a stud that fits into the top face of the jack, the whole unit becomes so unstable. the jack and extension slides out. | |||