Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
01/01/20061
 1996 dodge caravan, paint is peeling on the top of the van and also on the sides. *jb
01/01/19011
 Consumer requesting information of a recall on dodge caravan paint peeling. *ts *jb
11/15/200383000
 The problem is with the serpentine belt. it can slip off. when it does, you power steering goes (safety) and your car can overheat within minutes. you are stranded. putting the belt yourself is not easy, even with the diagram (thank goodness they have the diagram under the hood for other mechanics, do it yourselfers) there is a service bulletin, but not a recall. i think they put on a bracket which will help keep the belt on track in case of wet weather.
07/15/20020
 I took ownership of my used 1996 dodge grand caravan in 2000, and since then have replaced minor mechanical failures such as the starter, water pump, serpentine belt, tires (twice), wiper blades, bulbs, brakes (twice) as well as the rotors. at present i am dealing with the following problems: peeling paint, wipers engaging and not going off even though they are not turned on, hard jerks every now and again (possibly from transmission), and the breakage of a stabilizer bar bushing in the front suspension.
11/15/200366000
 Right after i bought the van at 33,000 miles the bumper paint started peeling away and the paint on top of the back truck door, it's terrible and looks like hell. i don't think it's fair that i have to pay for it to be repaired! i have a warranty and they say it won't cover , i have heard dodge has had a recall on some years of paint peeling
01/01/2000112000101/01/1996
 Dash , speedometer, tach. and all gauges. in my 1996 dodge caravan went out .this happen about the year of 2000 and had to have the dash replaced would like to know if there has been any other complaints. the loss of the speedometer should be a safty issue i think.
11/20/2002112/01/2095
 This is a report of a design defect in the dodge caravan. after discussion, chrysler corp. has not admitted any issue and there is no recall applicable. the problem is the fact that the right front strut tower (supports vehicle) is rusting through. this is more than cosmetic and should not happen at any vehicle age / mileage. ultimate failure will allow the right side of the vehicle suspension to fail with potential loss of control and loss of life. even though this component has not failed completely on my dodge caravan, i wanted to make sure that the safety implications were understood and studied. thank-you. dt
01/01/2001101/01/2098
 No summary. dt
06/04/19974
 Front brake rotors are prematurely wearing away, rotors have warped, and have been replaced four times already.*ak. consumer states rotors wear causing vibration and pulsation when stopping, also belt drive and tensioner belt were repalced, and the engine light was on.*jb
03/01/2002102/01/2000
 While driving air bag light is illuminated, and horn/ cruise control are inoperative. windshield wipers come on sporadically. dealer was not contacted. *ak consumer states that service engine light will not go out, fuel pump , computer and coil pacer replaced. also presently in the process of replacing clock spring. *yd
01/26/2002
 Engine light has illuminated on dashboard. consumer has not contacted dealer. please provide any further details.*ak
01/08/20020
 While driving about any mph engine service light will come on and off, but sometimes will stay on. had taken vehicle to dealer, and the problem had not been fixed yet. please provide more information.*ak
07/15/2001110/01/1998
 1. airbag light stays on, horn quit working. we were told this is the clock spring failure. 2. engine check light on - computer code indicates this is a coil pack failure. 3. transmission replaced at 55,000 mi. 4. windshield wipers come on for no reason 5. a/c freon charge at 98,000 6. water pump failure at 98,000
04/17/2001505/01/1996
 The engine check, light has come on at least five (5) times. each time the vehicle has been checked by a repair shop via computer with the diagnosis being #5 cylinder is missing. the computer is reset after a cylinder check; however, a few miles later the light comes on again. *ak
09/30/1999207/01/1999
 The two times we had failures with similar symtoms (horn, engine light, cruise, wipers, etc.... ) different parts were replaced. recently we had another fluke with the wipers going haywire (starting on there own) but it has not done it again since. *ak
02/01/1996
 Since i have had this vehicle, the air bag light comes on and will stay on thus i do not know if the air bag would work or not if needed. my cruise control alternates working and not as does the check engine light. most of the time the check engine light is on and everytime i have had it checked, i have been told they reset it and everything look good. the computer does not show anything wrong. the cruise will come on sometimes and it will not at others. i think this vehicle as well as others i have talked to has a defect and i would like to see you check it out and have them do a recall and correct the electrical problems. i took my vehicle back several times during the first few months i had it for repairs and the same type probles keep occurring. my wipers will also at times come on with out being turned on. my sisters caravan does the same thing.*ak
06/01/1999405/01/1999
 Transmission slows down if you accelerate to quickly, also jerks and engine check light comes on. shuts off during warm days. very poor design of vehicle.*ak
10/12/1999504/01/1998
 No summary listed for above vehicle. *ak
01/11/2001
 Engine check light came on. took vehicle to dealer, and dealer claimed that head gasket and timing cover were leaking. this was the same problem as recalled in 1993 and 1994 in recall 99v318000. *ak
10/24/2000408/01/1999
 No summary listed for abov evehicle. *ak
10/01/2000
 No summary
10/11/2000103/01/1996
 Dodge would not cover cost, out-of-pocket cost $327.36. no safety defect mentioned in summary. *ak
07/12/199912/01/1995
 No summary listed for abov evehicle. *ak
07/09/2000110/01/1998
 I would like to know if the relay switch has been replaced.the part number is 4707286-c(64469)(0376ag) is this the original part from factory.i dont think the machinic replaced it.my van run hot 2 months after they were suppose to have replaced it.
10/01/1999
 Engine check light came on when they finally fixed my fuel system recall problem . i replaced my oxygen sensors, it still won't go off, i have found sand up in my engine and i want to find out if this caravan was in a flood,or such
02/18/1999107/01/1996
 Fuel gauge broke. yh
04/17/2000
 Recall 96v006000/engine: while traveling at highway speed of 40 mph engine check light came on. smoke was coming from under the hood, and oil was spilling on top of engine. vehicle towed to an independent repairr shop. dealer/manufacturer notified. manufacturer informed consumer that vehicle was not covered under recall due to vin *ak
12/28/1999106/01/1996
 Moving from washington to new mexico our dodge caravan transmission burned. *ak
02/03/2000504/01/1999
 Engine shuts off, chrysler mechancics can't find problem also shakes at 40mph (violently) and check engine light flashes. *ak
11/29/1999105/01/1999
 I have had many problems with the 1996 dodge caravan that i purchased used six months ago and i would like to know if anyone else has experienced similure problems and if any of these are recall issues. no safety defect mentioned. *ak
 No summary.
05/31/1999112/01/1995
 We have more failures that you don't have room for in this questionnaire. we have a huge file on this vehicle and want out of it. it is a lemon!
09/01/1999105/01/1997
 No summary.
1
 Cruise control indicator is very difficult to see when activated.
11/25/19983
 While driving up the driveway vehicle cuts off. had no warning. also, the gauges on dashboard do not work like they should, especially, odometer/fuel and pressure gauges. in addition, brake rotors had to be replaced twice/sliding doors cannot be opened properly with or without key. vehicle towed to dealer to check out problems. *ak
06/30/199708/30/1996
 While driving down the highway the oil light came on. the consumer then pulled over and waited for the engine to cool. after the engine cooled, the consumer checked the oil stick and it read nothing. consumer took vehicle to the dealer and they said that they had a recall on the galley plug. dealer said it could have been a fire hazard. dealer repaired the problem. *ak
07/09/1996
 Unspecified.
06/25/1996104/29/1996
 Engine warning light illuminated.
05/21/19961
 Violent deployment of driver's air bag during an accident, resulting in injuries, also passenger's air bag broke out of the dashboard, causing sharp edges which larcerated pasenger's arm. *ak