Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||||||||||||
| 02V293000 | DAIMLERCHRYSLER CORPORATION | from 01/01/1995 to 02/28/1998 | V (Vehicle) | 1500521 | 11/18/2002 | ODI | CHRYSLER GROUP LLC | 11/07/2002 | 11/07/2002 | |||||||
| Defect Summary | On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process. | |||||||||||||||
| Consequence Summary | This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time. | |||||||||||||||
| Corrective Summary | Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. an extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. owner notification began november 18, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 0801102 | 08/19/2002 | 635678 | Concerns with the air bag warning indicator lamp on intermittently or constantly. *tt | 10/30/2002 | |
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
| 081798 | 12/30/1998 | 603153 | Subject regarding airbag on - off switches. *yc | 02/05/1999 | |
| 081798 REV B | 09/18/1998 | 081798 REV A | 602450 | Subject regarding the airbag on-off switches. *yc | 11/05/1998 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/06/2004 | 100000 | 3 | 09/11/1997 |
| Dt: air bag light is on and cruise control and horn doesn't work. *ak consumer states having a recall notice for these problems but delearship refuses to fix because the vehicle is not a 1998 or newer. the consumer's steering wheel is getting worst. consumer's vin #'s are not on the recall list, consumer also owns a 2000 dodge van. consumer wants to be kept up to date on the progress of the claim. *nm | |||
| 11/16/2004 | 120000 | 2 | 10/01/1997 |
| Complaint received via e-mail. my vehicle was met with an accident on route 516, old bridge, nj. my vehicle was hit from behind by a school bus and pushed into a lamp pole. my vehicle is totaled as per state farm insurance. both air bag failed to work. the driver and passenger seats collapsed backward instead of protecting our neck and body. the vehicle is with state farm insurance. *jb. also, driver and passenger seats collapsed backwards, resulting in two injuries. *ak | |||
| 10/05/2004 | 100000 | 1 | |
| Consumer was having the same problems as stated in recall 04v480000 concerning air bag clock spring. dealership would not repair free of charge because the vin was not included.*ak | |||
| 10/20/2004 | 1 | ||
| While driving, the srs light appeared on the dashboard and remained on. the driver pressed down on the horn, but it failed to work. please fill in additional information. *jb | |||
| 10/19/2004 | 1 | 09/16/2004 | |
| The consumer stated her husband was coming out of the driveway and the vehicle was hit on the side. she stated that he received some minor injuries and his air bag did not deploy. *jb *sc | |||
| 07/10/2003 | 92000 | 3 | 03/24/1997 |
| The cruise control stopped working. then the air bag light came on. i later realized that the horn doesn't work. i reported this to the dealer service dept. at a nys inspection visit. the vehicle passed inspection.*ak i have had several incidents where i needed to use the horn, and was unable to. this is a serious safety defect. | |||
| 12/24/2003 | 137000 | 02/03/2003 | |
| I own a 1997 dodge caravan, with approx 139,000 miles on it. i just read in the birmingham news about the nhtsa investigating daimler-chrysler's 1998-1999 dodge caravans/chrysler town & countrys/plymouth voyagers. the article states the vans had a defect with the steering wheel/airbag. mine is doing this exact thing. about a month ago, the airbag warning light came on, and the horn and cruise control quit working. please include the 1997 model years in the investigation.*ak | |||
| 01/12/2004 | 1 | ||
| Air bag light appeared and remained on the dashboard until the vehicle was shut off. consumer took the vehicle to garage, and mechanic noticed that the clock spring needed replacement. *ak | |||
| 95000 | 1 | ||
| Air bags deployed without vehicle being in an accident. consumer stated the claim was denied by the manufacturer because they felt that the undercarriage was damaged due to a significant impact with the hard surface. a police report was taken. driver was injured. *ak | |||
| 06/01/2003 | 1 | ||
| Windshield wipers come on by themselves all the time, sometimes they stop after a few swipes and sometimes i need to turn the switch on and then off again to make them stop. so far they have worked when i needed them but it may only be a matter of time before complete failure. this should be a recall item, it is very unsafe! (1999) airbag light comes on and stays on nearly all the time now. (jun 2003) sliding door lock doesn't always engage or disengage when using the power locks. *jb | |||
| 01/12/2003 | 80000 | 1 | 05/01/1997 |
| In january 2003, i received a recall notice from chrysler for the air bag clock spring on my 1997 dodge caravan. the notice said that if i had already had the clock spring replaced ( i had), that i should submit the requested information and they would pay me back. i sent this information on january 12, 2003 to the address on the recall notice. the repair cost $142.22.i heard nothing unti april 4, 2003, when i received a letter asking for the same copies i had submitted in january. i resent them, and have heard nothing since. it has now been six months since i received the original notice from chrysler (reference # 10925018-vr102141-b24) and still have no reimbursement. it appears chrysler has no intention of complying with the information in their recall notice. what should i do?*ak | |||
| 03/19/2002 | 67322 | 1 | |
| The vehicle clock spring failed prior to recall notice #b24. the consumer requested reimbursement. *ak *nlm | |||
| 04/15/2003 | 190000 | ||
| The vehicles airbag light illuminated continuously and the horn was inoperative. the dealer was notified. *nlm | |||
| 04/07/2003 | 1 | ||
| The vehicle was involved in a collision where the consumers vehicle rear ended a pick up truck. neither driver nor passenger side air bags deployed. no serious injuries were sustained. *nlm | |||
| 1 | |||
| Clockspring failed, causing horn/air bag and cruise control to malfunction. *ak | |||
| 02/20/2001 | 997780 | 1 | |
| Clock spring failed. ph | |||
| 01/10/2003 | 1 | ||
| Consumer stated dealer refused to perform recall remedy 02v293000 because air bag warning light was not illuminated at the time consumer brought vehicle to dealership.*jb | |||
| 12/23/2002 | 79000 | ||
| After the dealership metro chrysler; 718-479-6452; jamaica queens ny; did the recall for the clock spring; 02 v 293 000, vehicle was in a frontal collision and none of the air bags deployed upon impact. ts | |||
| 02/21/2002 | |||
| Consumer wants to be reimbursed for clock spring work done on vehicle on march 21, 2002. | |||
| Consumer states that the air bag warning lamp illumination due to clock spring, which could result into driver's air bag open circuit. make model year is under recall consumer vin number does not comply. please provide further information. ts | |||
| 11/12/2002 | |||
| Consumer states intermittenly air bag lights become innoperable obstructing the drivers view. dealer has not been notified. please provide further information:: mr | |||
| 10/23/2002 | |||
| Consumer states that while driving at any speed the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. dealer notified. ts | |||
| 1 | |||
| While driving vehicle on the road, the air bag light suddenly came on for no reason. this caused the horn and the cruise control to not work properly. have taken to dealer to have it repaired. was informed that the clockspring had broken. ts | |||
| 06/14/2002 | 1 | 11/01/2000 | |
| The airbag light came on and never went out. the horn didnt work, cruise control didnt work, and dealer said the airbag would deploy while driving. i have 2 caravans and the other is a '96 and that one was diagnosed at the dealer for 35 dollars and they told me it needed a new airbag and a clockspring for over $1,000 dollars. later finding out they lied saying it need the whole airbag in reality it only needed the clockspring, i replace the clockspring on both my vans. the dealer wanted 250 dollars a peice to install it. this is a safety issue. the horn doesnt work and the airbag could deploy at anytime. mr | |||
| 10/15/2002 | 3 | ||
| Consumer states that the clock spring has been replaced on three separate occasions. consumer states each time the horn stops blowing, air bag light illuminated. consumer feels there is a defected in the clock springs. please provide any further information. mr problem was taken care of through chrysler. 09 dec 2002. mr | |||
| Ea-01007 consumer states the airbag light illumniates continuously which means the air bag has a malfunction. the problem has effected the horn not to alert others. the dealer is aware of the problem. please provide more information. mr | |||
| 07/20/2002 | |||
| Consumer states that air bag light stay illuminated. please feel to add any additional information. *mr | |||
| 08/06/2002 | 1 | 06/01/2097 | |
| The steering wheel clockspring failure results in the simultaneous failure of the airbag system, horn, and cruise control.*ak | |||
| 1 | |||
| The air bag light illuminated as an indcation that a malfunction had occured. the steering clock malfunctioned that caused failure of the air bag, horn assembly and the cruise control. please describe details.*jb | |||
| 09/14/2002 | 08/01/2002 | ||
| Horn does not work consistently. airbag light stays on. nlm | |||
| 07/02/2002 | 1 | 04/30/2002 | |
| Horn will intermittently work. contacted dealer, and the dealer stated that problem could possibly be becaused by a clock spring defect.*ak jlg | |||
| 08/02/2002 | |||
| Clock spring broke, and air bag light has come on and will stay on. contacted dealer, and the dealer was not willing to do anything. *ak | |||
| Air bag light came on while driving. owner then took van to the dealership. they informed her that air bag needs to be replaced with no further explanation or cause. please describe details. *ak | |||
| 08/28/2002 | |||
| Airbag light has illuminated. consumer feels airbag may deploy unexpectedly. please provide any further information.*ak | |||
| 08/01/2002 | |||
| The air bag indicator light came on and stayed on and now the cruise control and horn do not work. i have researched this problem and it seems that this is a very common problem. it is stated that the clock spring is the part in question, this seems to have been a safety issue at one time (nhtsa# 98v046) for a different model , why is it not a safety recall item now? it is my understanding the the air bag will not perform with this particular part defective, which would lead me to believe that this could cause serious damages or worse yet death . if we get a reduction in our insurance premiums for purchasing restraint systems such as this , it should be upon the manufacturer to stand behind the product.*ak | |||
| 03/01/2002 | 1 | 03/01/2001 | |
| Airbag, horn, and cruise control all failed at the same time. cause is the clockspring module behind the steering wheel. this is a safefy hazzard and chrysler should pay the repair. this is a common problem on this mini van.*ak | |||
| 09/18/2001 | 1 | ||
| Consumer states air bag light, abs light and cruise light is on intermitently. dealer replaced clockspring. *tt | |||
| 08/15/2002 | |||
| While driving air bag light stays illuminated. *ak | |||
| 08/01/2002 | 11/01/2000 | ||
| Dodge caravan failure of clock spring mechanism which is failing in 1996-2000 caravans and the nhtsa is investigating.*ak | |||
| 05/10/2002 | 1 | 04/01/1997 | |
| Airbag light was on. took vehicle to dealer and they replaced clock spring. *ak consumer states that other vehicles are included in a recall, however this vehicle is not included due to the vin. consumer stated that the air conditioner was leaking, dealer could not duplicate problem. *slc | |||
| 06/01/2099 | |||
| I noticed my airbag light staying on and the horn not working. i called a dealer and was told that it was probably a clockspring. she said they go out regularly. it evidently affects the airbag, horn and other components. not long after mine went out, my mothers started doing the same thing. she also has a 1997 model dodge, but hers is a grand caravan. i then went to my mechanic to ask him if he could fix it and he said he had just had someone else come in with the same problem. it seems to me that this is very unsafe.*ak | |||
| 05/15/2002 | 2 | 11/03/1996 | |
| Ea 01 007/air bag clockspring, air bag light remain on while driving and horn is inoperative. dealer contacted. *ak. the engine blew at 73000 miles according to the technician and advisor at the dodge dealership. *jg | |||
| 07/01/2002 | 06/01/2098 | ||
| Dodge caravan safety issue with the air bag. the air bag light stays on, the horn does not function and the cruise control does not work. my mechanic and the dealer both found this to be a defective clock spring in the steering wheel.*ak | |||
| 07/01/2002 | 06/01/2098 | ||
| First the air bag light went on and did not go off. then the horn stopped working. then the cruise control did not come on. i took the van to the local dodge dealer and the diagnosis is that clock spring in the steering wheel needs to be replaced. in the current condition the air bag will not deploy on the driver side in the event of an accident. the estimated cost is ~ $300.00. i have scheduled the work for next week. i called chrysler and was told that since there is not a recall for this they will not participate in the repair cost. this is a safety issue if the air bag will not deploy. per articles on the internet chrysler has replaces over 124,000 clock springs, on their own admission! | |||
| 06/14/2002 | |||
| Air bag/ horn and crusie control failed due to clockspring malfunctioning. horn could not be used in a emergency situation. dealer was notified. please provide more information.*ak | |||
| 11/15/2001 | 1 | 11/09/2001 | |
| Ea 01 007/air bag clockspring: air bag light remains on while driving. horn and cruise control are inoperative. dealer and manufacturer were not notified at this time. *ak | |||
| 11/01/2096 | |||
| My airbag light came on, cruise control was lost and horn does not work. i understand there have been other complaints regarding the clock spring failure on dodge caravans.*ak | |||
| 06/01/2002 | 67000 | 3 | 08/10/1996 |
| While driving, the air bag light illuminated. the dealer has been notified, and the mechanic stated that the clock spring needed to be replaced. *ak the consumer also stated that the cruise control works part time, and the check engine light stays on. *scc | |||
| 05/02/2002 | |||
| Air bag and the horn arev not working properly. contacted dealer, and dealer stated that it could be clockspring material on vehicle.*ak | |||
| 10/01/2001 | 1 | 11/05/1997 | |
| Consumer stated the vehicle experienced a clockspring failure. *jg | |||
| 05/08/2002 | 1 | ||
| Ea 01 007/air bag clockspring: air bag light remains on while driving. horn and cruise control are inoperative. dealer was notified.*ak. consumer stated the clock spring was replaced.*jb | |||
| While driving air bag light illuminated on dashboard.also, horn completely stopped working. please provide any further information.*ak | |||
| 04/15/2002 | 1 | 10/01/2096 | |
| Clock spring failed, causing cruise control/air bags,and horn not to work. chrysler said part not covered under warranty. if part is considered a wiring harness then it should be covered under warranty that we purchased.*ak | |||
| 04/22/2002 | 1 | 03/01/1997 | |
| Air bag light remains illuminated due to a malfunction within clock spring which could also cause a problem with horn and cruise control. in an collision the air bag will not deploy. *ak *yh | |||
| 03/15/2002 | |||
| While driving air bag light came on due to a malfunction in the clock spring that may have caused air bags to be inoperative in a crash. *ak | |||
| 1 | |||
| While driving the vehicle at 35 mph accident occured, air bag did not deploy. nlm | |||
| 03/07/2002 | 1 | 11/01/2000 | |
| Airbag light illuminated/ horn stopped, and cruise control failed. dealer has been contacted. *ak *jg | |||
| 02/03/2002 | 1 | 02/01/2002 | |
| Clock spring defective. under nhtsa recall no.: 98v046, earlier dodge models showed similar problem and were subject to a recall. i want to see a recall issued for this model *aky | |||
| 10/01/2001 | 1 | 11/05/1997 | |
| Information request.*jb | |||
| 02/01/2002 | 07/01/1999 | ||
| This failure causes the airbag to not work, the horn to not work and no cruise control. i have also heard the the airbag may deply at any time. this could be a problem if going down the road at 65 mph. this is a defective part and chrysler should recall and repair. i understand that other cars with same problem has been recalled (some jeeps and trucks). *ak | |||
| 03/06/2002 | |||
| Horn is inoperative, and airbag light illuminates. took vehicle to dealer, and dealer indicated needed clockspring. please add vin. *ak | |||
| 02/06/2002 | 11/01/1997 | ||
| Air bag equipment should have a life time warranty and should not be up to owner to repair. the clockspring also clicks in the steering wheel even when it was new. the new clockspring clicks too. it does not seem i should have to listen to the clockspring or pay for it when it goes out. *ak | |||
| 02/11/2002 | 1 | 02/11/2000 | |
| While driving, the air bag light will come on, and for the past month the light has been on.*ak *jg | |||
| 01/01/2002 | |||
| Airbag light remains illuminated on dashboard. dealer stated clockspring material is the source of problem, please provide further details.*ak | |||
| 12/31/2001 | 1 | 05/01/1997 | |
| Airbag light came on - horn stopped working. diagnosis is failed clockspring. cost of repair is $100 goodwill repair price from dodge. not covered by premium extended warranty. | |||
| 12/01/2000 | |||
| Airbag light is on, and horn stopped working. dealer determined that clock spring assembly needed to be replaced.*ak | |||
| 10/08/2001 | 1 | 02/28/1997 | |
| Ea 01 007/air bag clockspring: air bag sensor light would come on and go out intermittently. village dodge dealer notified, and informed consumer that problem was clockspring failure. consumer requesting reimbursement due to investigation. *ak | |||
| 10/07/2001 | 07/01/1997 | ||
| My family owns a 1997 dodge caravan that is four years old, and has 48000 miles on the odometer. the air bag warning light came on, and stayed on during driving 10/7. the owner's manual claims that the system is maintenance-free, and if the warning light comes on and stays on, to take the vehicle to a dealer for inspection and repair. *ak | |||
| 06/01/1999 | |||
| Informed that clock work mechanism is defective under steering wheel cover, this controls the airbag,cruise control and horn. told by dealership this was a common problem and was not covered under extended warranty.*ak | |||
| 10/01/2001 | 1 | ||
| Air bag light on instrument panel has been illuminating/ horn does not function when needed, and cruise control fails to operate. dealership has examined vehicle, and determined that clock spring assembly in steering column has failed, and has to be replaced. please provide any additional information / attachments.*ak | |||
| 08/03/2001 | 1 | 02/01/2001 | |
| The airbag warning light came on. at the same time, the horn and the cruise control ceased to function. in addition, the wipers come on at random, but especially upon using turn signals (wiper controls are incorporated into the turn signal lever).*ak | |||
| 08/01/2001 | 1 | ||
| Airbag light came on and horn stopped working. dealer was replacing clock spring assembly.*ak the consumer states that this vehicle has the same defect as the other models on recall but this vehicle is not recalled. *yh | |||
| 03/15/2001 | 1 | 10/01/1996 | |
| Air bag warning light stays illuminated whiel driving, and cruise control is inoperable. dealer has not been contacted. *ak clock spring connector failed. *slc | |||
| 08/16/2001 | 1 | 05/01/1999 | |
| Tire blew-we spun out, hit a semi, totaled van..insurance co inspector said tire was defective-tread totally came off-just had tires serviced in july 2001. neither airbag deployed and we hit semi in front-cut engine in half . when bought car, dealer said it had been in no previous accidents, but we're later told when we found glass in the back, that the rear bumper/panel had been previously replaced. wondering now if airbags were not recharged from a previous accident. accident occured 6 hrs outside san antonio (van horn, tx) and van is now in el paso, tx.*ak | |||
| 1 | 12/31/1997 | ||
| Air bag warning light illuminated, indicating a malfunction within the system. dealer replaced clock spring.*ak *jb | |||
| Ea-01-007; air bag light was flashing off and on on dashboard, consumer contacted dealer, dealer replaced clock spring which prevented air bag light from flashing. please provide any further details.*ak | |||
| 06/01/2001 | 1 | 01/01/1997 | |
| Air bag clockspring: air bag sensor light remained on while traveling. also, horn and the cruise control were inoperative. *ak | |||
| 11/01/1996 | |||
| Airbag light remains on and horn is inoperative. authorized dealer replaced clockspring to restore driver airbag and horn operation at $212.95 cost to consumer.*ak | |||
| 11/01/1996 | |||
| Airbag light remains on and horn is inoperative. authorized dealer replaced clockspring to restore driver airbag and horn operation at $212.95 cost to consumer. *ak | |||
| 05/11/2001 | 1 | 02/01/1997 | |
| I am worried that the air bag may not deploy in an accident - this appears to be a common problem with chrysler mini-vans. shouldn't there be a recall? *ak | |||
| 07/09/2001 | |||
| Ea 01 007/air bag clockspring: air bag sensor light remained on while traveling. also, horn and the cruise control were inoperative. dealer/manufacturer were notified, and informed thatthey were not covered under a recall. feel free to provide any further information on this matter.*ak | |||
| 1 | |||
| Air bag light illuminated, service department stated that consumer's air bag could deploy at any time. *slc | |||
| Eao1-007; while traveling air bag indicator/ engine light would stay on. when making turns and going up hill ,vehicle would stall. please provide further informaiton.*ak | |||
| 02/26/1999 | 4 | 02/01/1999 | |
| I have experienced failures in my steering colmn which does not allow me to use my horn, cruise control, and i am afraid that my air bag does not work. the airbag light stays on along with abs and intermitant other lights. i have had to repair my transmission and it still does not work properly. slipping from time to time. the rear a/c fan switch only works in the low and high position. trassmision gives off a burning smell when hot.*ak | |||
| 02/01/2001 | |||
| Air bag light has come on and stayed on. also, cruise control has failed to function. dealership has examined vehicle and determined that clock spring assembly was a defective component. please provide any additional information/attachments.*ak | |||
| 06/12/2000 | 1 | ||
| Ea 01 007/air bag clockspring: air bag sensor light is remaining on, and horn is inoperative. dealer was notified, and repairs were made at consumer cost. *ak the clock spring failure caused check the air bag light to come on. the fuse for the horen was replaced. *yh | |||
| 04/30/2001 | 2 | 10/01/1997 | |
| Airbag light will not go out/horn does not work. *ak | |||
| 06/01/1997 | |||
| Safty issues - air bag warning light came on and vehicle was taken to the dealer repair shop. i was advised that the air bag would not work as the clock spring was defective . also, the dealer indicated the clock spring could also cause the horn & cruise controll to fail. i had the clock spring replaced by dealer at my expense. | |||
| 03/31/2001 | 08/01/1997 | ||
| The air bag warning light came on the dash at the same time the horn stopped working and the cruise control did not function. *ak | |||
| 03/28/2001 | 1 | 08/01/1997 | |
| Cruise control failed first - then airbag light started coming on at random - horn worked throughout. took vehicle to dealer. dealer repaired on 04/04/01. repair order shows clock spring, open circuit.*ak | |||
| 04/15/2001 | 1 | 03/07/1997 | |
| Air bag light on dashboard will not go off during operation of vehicle/ horn will not function. also, consumer's wife smelled a burned rubber odor that went away before light on dashboard came on. *ak dealer replaced clockspring due to open circuit. *slc | |||
| 02/01/2001 | 1 | ||
| Air bag light has come on and stayed on. also, states horn does not work. *ak possible clockspring failure. *slc | |||
| 02/23/2001 | 1 | 04/01/1997 | |
| Air-bag warning light is on, however the air bag has never been deployed in this vehicle. dealer charged $140 just to diagnose problem, and wanted approximately $1,000 to fix the problem. dodge/chrysler customer service has been contacted. associated press is indicating the nhtsa is looking into the matter although there has not been a formal recall. | |||
| 03/01/2001 | 1 | ||
| Clock spring was replaced due to air bag light on dash coming on, and cruise control failing to function. *ak *slc | |||
| 02/20/2001 | 1 | ||
| Airbag light came on and horn stopped working, mechanic stated clock spring assembly needed to be replaced. *ak also consumer was having problem with the radio that has been worked on five times and replaced twice and still doesnot work to consumer's satisfaction, consumer also had brakes replaced, also the tensioner belt on the timing belt, also the water pump broke, also transmission went out.*jb | |||
| 03/07/2001 | 1 | ||
| Consumer's airbag light has been intermittently on & off. for past 1 1/2 weeks the light has been staying on. problem must be affecting horn, it hasn't worked in past month. dealer wants consumer to cover cost. consumer doesn't know why it happening only that if in an accident it will not operate correctly*ak. consumer states everything on steering column is failing including cruise control. *slc | |||
| 01/01/2001 | 0 | ||
| Airbag light in on dashboard stays on constinously, and vehicle overheats. *ak | |||
| 02/01/2000 | |||
| Dealership repaired defect of airbag/steering column/electrical problems last february. consumer states that these defects have occurred again. please provide any additional information/attachments. *ak | |||
| 05/30/2000 | 0 | ||
| Airbag indicator light won't go off. also, it affected cruiser control. mechanic told consumer that it could be a defective clock spring. *ak | |||
| 10/13/1998 | 1 | 07/01/1997 | |
| Air bags failed to deploy during accident. yh | |||
| 06/16/1997 | |||
| While driving the driver's and passenger's side air bags deployed without reason. cause unknown. dup of 813912, added on 25-feb-98. *ak | |||
| AIR BAGS - FRONTAL | |||
| 01/07/2009 | 160000 | ||
| Tl*the contact owns a 1997 dodge caravan. while driving 45 mph, the contact was involved in a head-on crash. another driver lost control of the vehicle and struck the contact's vehicle. the driver's side air bag failed to deploy and no lights were illuminated on the instrument panel. the vehicle was destroyed and towed to a salvage yard. the contact sustained major injuries, including a broken nose and cheek bones, and also a shattered right foot. a police report was filed and pictures of the crash are available. the vehicle was not diagnosed. nhtsa campaign id number 02v293000 (air bags:frontal) was referenced. the dealer will be notified for more information about the recall. the failure and current mileages were 160,000. | |||
| 09/01/2005 | 121118 | 1 | |
| Consumer complaint regarding 1997 caravan clock spring assembly. *ts the vehicle's horn failed due to a faulty clockspring. the consumer did some research and found out that the vehicle's clockspring had been recalled, recall number 02v293000 . the consumer never received the notice. *nm | |||
| 12/03/2004 | 1 | 12/16/2003 | |
| Received a safety recall letter for the clockspring on my minivan (yr714091 notification code d17) issues with airbag deploying light and horn will not work. according to dodge, the reason this is happening is because of the clockspring in the minivan. went to have it repaired at dodge and the service man at dodge said my minivan does not apply to the recall. told him why my problems are that described in the recall letter. he said it's not part of the recall. *jb | |||
| 03/03/2003 | 1 | ||
| Nar 04/01/2003. the consumer had the air bag problem fixed on the vehicle on the vehicle prior to the recall because the vehicle was already exhibiting problems. *jb | |||
| 07/07/2004 | 1 | ||
| The consumer requested reimbursement for recall repairs. the consumer was denied because the repairs were not done the dealer. *nm the a/c was inoperative, the cruise control was inoperative and the ses light. recall# 04v480000. *sc *jb | |||
| 1 | |||
| Vehicle horn is inoperative and the air bag warning light stayed illuminated on dashboard. *mr *scc *jb | |||
| 09/10/2003 | 1 | ||
| Warning lights malfunctioned, causing brake lights to flash intermittently, and air bag sensor to stays on. *ak the brake light flashed, the engine light and air bag light illuminated and the horn was inoperative. the air bag and horn problem may be the result of a clockspring failure. *ph *nlm | |||
| 30000 | 1 | 08/01/2003 | |
| While driving 35 mph the vehicle was involved in a frontal collision. upon impact the air bags didn't deploy and the third row seat separated from the track an slid forward. no injuries were reported. *ak *nlm | |||
| 74000 | |||
| While driving at 35 mph vehicle was in a frontal collision. none of the frontal air bags deployed upon impact. driver sustained serious lifetime injuries from impacting the steering wheel.*ak | |||
| 01/17/2003 | 1 | ||
| Clock spring replacement / consumer requested reimbursement for repairs. *mr the vehicle was traded to consumer with the airbag light on. upon diagnosing the problem, the air bag clock spring was broken. *ts. also the right axle output shaft leaked oil, and the engine light illuminated on the dash board, the dealer replaced the spark plugs. *jb | |||
| 06/05/2003 | 1 | ||
| The vehicle hit a concrete wall, and the driver's air bag failed to deploy. *jb | |||
| 05/01/2002 | 1 | 12/26/1996 | |
| The vehicles clock spring failed prior to recall notice 02v-293000. the consumer requested reimbursement but only received partial reimbursement. *mr *scc *nlm | |||
| 01/10/2003 | 95711 | 1 | |
| Prior to the recall notification, the consumer had paid for the repairs regarding the clock spring, the consumer requested reimbursement. in addition, the dealer replaced engine oil filter. *ak. also the gas filler door had to be replaced. *jb *ts | |||
| 1 | |||
| The dealer is refused to correct the recall regarding the clock spring , recall #02 v 293 000 until the airbag light remained on constantly. *jb | |||
| 1 | |||
| The dealer refused to correct recall 02 v 293 000 regarding the clock spring. the dealer stated the air bag light had to be on constantly, to correct the recall. *jb | |||
| 02/07/2002 | 81094 | 1 | 05/26/1997 |
| The air bag light illuminated, which caused the horn to be inoperative, consumer was informed the clock spring needed to be replaced, there was a recall regarding the issued, however the manufacturer informed the consumer the problems were not related.*jb *jb *nlm | |||
| Consumer states while driving 50mph hit a deer with front end and neither air bag deployed, causing injuries. please provide any additional information. ts | |||
| 11/27/2002 | 1 | 03/01/2000 | |
| Air bags not working, horn not working, and cruise control not working. was told by dealership it was the clockspring. dt | |||
| Ea01 007/ clockspring airbag light remain illuminated while traveling and the horn is not operable. dealer is aware of the problem. please provide additional information. ts | |||
| Consumer states of having problems with the air bag, horn and cruise control. dealer was notified. ts | |||
| 03/14/2002 | 1 | ||
| Attorney is writing on behalf of mr. ernest b. reeves who was struck head on by another vehicle. even though mr. reeves had his seat belts on, the air bags did not deploy and mr. reeves sustained a concussion, neck, shoulder and back injuries. *tt *dt | |||
| 09/01/2002 | 1 | 03/01/2097 | |
| While driving air bag warning light came on due to a malfunction in the clock spring that would have caused air bags to be inoperative in a crash.*ak | |||
| 03/14/2002 | 1 | ||
| In a head on collision none of the air bags deployed on impact. driver sustained major injuries. *ak *slc | |||
| 07/23/2002 | |||
| While applying brakes air bag deployed, cause injuries to consumer.*ak | |||
| 06/01/2002 | |||
| Cockspring mechanism has failed, resulting in airbag light on. vehicle was checked by dealer, who advised consumer that airbag could deploy or not deploy in event of a collision. frontal driver air bag is affected.*ak | |||
| 06/28/2002 | |||
| Front crash at 25 mph, driver's airbag deployed, passenger airbag exploded. passenger suffered chemical burns on face. damage to vehicle unknown at this time.*ak | |||
| 06/09/2002 | |||
| At a 50mph vehicle crashed. upon impact, airbags did not deploy. cause unknown. dealer notified.*ak | |||
| 03/09/2002 | 1 | 12/01/1996 | |
| Driving down the road at 35 mph when both air bags went off at once. no reason for deployment, no other vehicles or damage involved. caused miner abrasions to driver and passenger as well as damage by spilled soda of passenger. also cracked the windshield. *ak | |||
| 12/20/2001 | |||
| Vehicle was totaled in a frontal crash on driver's side. neither passenger's or driver's air bag deployed. consumer sustained multiple injuries. dealer and manufacturer have been notified. *ak | |||
| 11/25/2001 | |||
| Vehicle was involed in an accident. driver's air bag didn't deploy from a frontal impact. vehicle was totaled. chrysler representative examined, and stated clock spring wasn't functioning. consumer will add additional comments. *ak | |||
| 07/05/2001 | |||
| Ea 01 007/air bag clockspring: vehicle air bag sensor light remained on while driving. dealer was notified. feel free to provide any further information on this matter.*ak | |||
| 04/10/2001 | |||
| Air bag lights came on and the horn and cruise control do not turn on any more.*ak | |||
| 02/01/2001 | 2 | 10/01/1999 | |
| Car traveling north bound on 10th avein brooklyn, n.y. car proceeded to make a left turn at the intersection of 10th ave and 76th st. car proceeded approx. 5-10mph making a left turn on the 76th street, when the car when over a manhole cover. at that time air bags deployed. *ak | |||
| 02/01/2001 | 1 | 01/10/2000 | |
| Consumer hit a pothole and both of the air bags deployed. consumer and wife were injured. *slc | |||
| 02/01/2001 | 1 | 01/10/2000 | |
| While driving 5-7 mph, vehicle went over a manhole cover, and both airbags deployed.*ak | |||
| 1 | 08/27/1997 | ||
| Vehicle was broadsided by another vehicle, causing both airbags to deploy, the passenger who is under 5 feet tall experienced damage to the face and eyes because of the violent deployment of the airbag. *slc | |||
| 2 | 04/01/1997 | ||
| While driving at 20 mph driver's side and passenger side air bags deployed inadvertently and without warning. both driver/passenger sustained injuries. dealer has been contacted. *ak | |||
| 05/23/1999 | |||
| The consumer was a passenger in vehicle, and rear tire blew out, causing consumer to apply the brakes, which did not work. vehicle hit a curb, and passenger's side air bag deployed. *ak | |||
| 03/28/1998 | 12/31/1997 | ||
| There was no deployment of the driver's or passenger's air bags when van was involved in a rear end crash, going about 25-30 mph. everything from the engine block forward was crushed, including the dip stick. the van has been repaired. *ak | |||
| 07/03/1997 | 1 | 01/20/1997 | |
| False deployment of air bags when driving over pot hole caused facial injuries. | |||
| 06/16/1997 | 1 | 09/30/1996 | |
| While driving at 30mph, driver's and passenger's airbags deployed without warning and without the sensor being triggered. previously had problems with a/c, but no airbags problem. occupant sustained injuries due to the airbag deployment. *ak *slc | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 06/01/2005 | 3 | ||
| Dt: air bag light stayed on/the cruise control switch didn't work, and the horn malfunctioned. noticed these failures on june 1, 2005. have not contacted the dealer. had checked the fuses, they were still good. *ak | |||
| 04/01/2005 | 150500 | ||
| I have a mini- caravan 1997 airbag light stays on or blinks intermittantly horn doesn't work or only works somtimes (thats fun) cruise control doesn't work | |||
| 04/26/2004 | 04/17/2004 | ||
| Hi my name is lynneth vazquez and i purchased a 1997 dodge caravan for $3,600 and traided in my car which was worth $400 at least thats what the dealer man said. i brought back the caravan the next day to the dealership because i was told they were going to fix some minor problems, including the horn that was not funtioning at all . they spent the whole day with the van and didn't do anything to it, then they said to bring it back the next day and told me that the horn was going to get ordered and that it was going to take a while because the part that they needed couldn't be sent via mail because it was considered to be explosive so when i decided to ask for my money back since it had a 30 day warranty they told me that they were going to fix it as soon as possible. i went to pick up my van and when i saw it they put it a different horn and told me that it would pass inspection and that they would replace the part that the van needed if i was willing to pay half on it. in conclusion to this the piece that they need is the clock spring which cost about $ 400 to $ 900 and they said that it was safe to drive the van with the horn that they put in instead of putting a new clock spring. they didn't tell me that once the clock springs breaks down the airbag , cruise control. and the radio wouldn't function properly. i don't think that i should pay for something that i think that they should've taken care of before selling that vehicle. please help me with this matter i will appreciate if you can help me. | |||
| 1 | |||
| The dealership is refusing to honor recall 02v293000 for the air bag clockspring, indicating that there wasn't any recall although the consumer provided the recall letter.*ak | |||
| 12/15/2002 | |||
| Consumer states that vehicle airbag light is on when driving the vehicle. ts | |||
| 07/01/2002 | |||
| The airbag lightilluminated. horn no longer is operative. the dealership is aware of the problem. *mr | |||
| 06/14/2002 | 1 | 03/20/2001 | |
| Another car hit consumer's vehicle front left end at a high speed and the air bags did not deploy, causing injuries. *ak the airbag sensor had broken. *scc | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/20/2004 | 1 | ||
| Consumer's vehicle was hit head on by another vehicle at 40 mph. only the passenger's side air bag deployed. however, driver's side air bag failed to deploy. driver sustained bruises to breast and stomach. recall 04v480000 air bag clock spring was issued. but this vehicle was not included in the recall due to model year. *ak | |||
| 09/15/2001 | |||
| While traveling at 5 to 10 mph consumer ran over a rock in road and driver's side and passenger's side airbags deployed. consumer feels these airbags should not have deployed. please provide any further information.*ak | |||
| 09/25/2000 | |||
| Consumer's vehicle hit another vehicle head-on to side of other vehicle. vehicle was moving apporximately 55 mph at the time of impact, and neither driver's side nor passenger's side airbags deploy.ed. *ak | |||