Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 231297 | 03/21/1997 | 6089053 | This bulletin involves sliding door poor fit - low at rear. *nlm | 01/13/2000 | |
| STRUCTURE - BODY | |||||
| 2304402 | 10/14/2002 | 10000317 | Cosmetic corrosion or perforation at upper strut tower/s usually between the strut and upper load path beam inner panel (inner fender). *tt | 02/24/2003 | |
| 231100A | 04/07/2000 | 232896 | 612610 | A condition exist where the roof panel surface exhibits waviness or depression(s) near the front of the character features or skid strip for roof rack equipped vehicles. *tt | 06/09/2000 |
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| 231100 | 03/24/2000 | 232896 | 610639 | This bulletin contains procecures to remove waviness or depressions from the roof panel surface. *tt | 05/09/2000 |
| 234397A | 09/12/1997 | 23-43-97 | 6089078 | Concern with water leak onto the passenger side floor from the hvac housing. *nlm | 01/13/2000 |
| 183298 | 09/25/1998 | 603635 | Subject on flash programming failure recovery. *yc | 11/17/1999 | |
| 230199A | 06/11/1999 | 230199 | 606172 | Experiencing tick type noise at top of left b-pillar. *tt | 08/11/1999 |
| 230199 | 01/29/1999 | 604321 | Subject pertaining to a ticking type noise at top of left b-pillar. *tt | 04/23/1999 | |
| 9827 | 05/08/1998 | 601767 | Information on body control module (bcm) replacement. *yc | 08/24/1998 | |
| 980424231498 | 06/05/1998 | 600748 | Symptoms with roof rack rattles at highway speeds. *yc | 06/05/1998 | |
| 970912234397 | 09/12/1997 | 54398 | Water leaks onto the passenger side floor from the hvac housing. *yc | 04/07/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 2304200 | 11/03/2000 | 615691 | Experiencing a chatter sound coming from the sliding door power lock actuator(s) when the power lock feature is repeatedly activated. *tt | 01/28/2001 | |
| 230399 | 02/12/1999 | 604362 | Concerns with front and / or sliding door power lock motors making a whirling noise. *tt | 04/27/1999 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 1 | 08/01/1997 | ||
| Right arm on liftgate snapped in two. mr. when the consumer opened the liftgate the right arm which held the liftgate up snapped in two and fell on the consumer's arm, also the sunvisor broke. *jb | |||
| 07/15/2000 | 1 | ||
| Michael schottland on behalf of the deceased owner stephanie berman. ms. bermans vehicle, while in motion, turned over and became engulfed in a fire that led to her death, there was a recall 00v268 regarding the possibility of a fire. *jg | |||
| 05/01/1997 | |||
| Vehicle must be lift by a straight flat bed or the windows would break out and the gas tank could blow out. | |||
| STRUCTURE - BODY | |||
| 01/01/2005 | 1 | 01/10/1997 | |
| I have a 1997 dodge caravan se purchased new. two years ago i noticed a spot on the roof, and another on the hood where the polycoat was beginning to peel. within two years the car looked as if it had some kind of disease. i began to notice other caravans of similar age, and they had the same problem. i saw other makes of cars that were much older with original paint jobs and they weren't experiencing this problem. i am really disappointed with the paint job and poly coat on the dodge caravan. i feel for what we payed for, and with the problems we have experienced , such as the windshield wipers coming on by themselves, the service engine light coming on and going off, the interior light coming on or not when the door was opened, the warning bell not going off when the door was open, the emergency brake working or not working, the fogging of the plastic headlights - at least the paint job should have lasted!*ak | |||
| 03/15/2003 | 1 | ||
| The paint on my 97 dodge caravan is peeling off on the top of the van. have you had other complaints? *jb | |||
| 09/17/1999 | |||
| Tension pulley belt thats controls the power steering and battery was very low. the battery/ thermostat went into a hot mode. also, that there is water underneath the carriage of the vehicle, and it sounds like a boat. the water underneath comes from side to side when riding the vehicle. *ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 10/10/1998 | 1 | 11/20/1997 | |
| Rear bumper failed. | |||
| STRUCTURE - BODY - DOOR | |||
| 10/01/2002 | 70000 | 1 | 10/01/1996 |
| The driver's side sliding door will not open. this poses a safety hazard if consumer needed to remove children from vehicle in an emergency. ts | |||
| 02/05/2001 | 1 | 08/01/2000 | |
| When trying to open sliding door handle did break in driver's hand without a show of a crack. *ak the door lock system was replaced. the dealer pointed out that breaking of door was common with these vehicle. *yh | |||
| 1 | |||
| Engine had leaking seals which caused exhaust manifold to leak. fumes would come from blower (defroster) when it was turned on. there was an electrical short in engine. also, windshield wipers were erratic & would come on or off by themselves, and having a lot of problems with starter. *ak gasoline leaks from the tank due to the seal failure. inside door panel on drivers side is broken. *yh | |||
| On two occasions while driving the door ajar light came on, indicating that a door is open. the passenger's door on driver's side had nearly come open. cause unknown. please give any further details. *ak | |||
| 1 | 12/01/1998 | ||
| Passenger sliding door intermittently will not lock when other doors are locked (manually / remote). *yc | |||
| 05/25/1997 | |||
| Right side sliding door: driving approximately 50mph and the door opened,hit brakes and door slammed shut, but did not latch. took to dealer and they said it was the electric motor lock. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 07/25/2002 | |||
| While opening sliding door it keep coming off track.*ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 1 | 08/01/1997 | ||
| Right arm on liftgate snapped in two. mr. when the consumer opened the liftgate the right arm which held the liftgate up snapped in two and fell on the consumer's arm, also the sunvisor broke. *jb | |||
| 12/29/2002 | |||
| Consumer stated that the hatchback springs on the passenger side snap causing it to be hard for consumer to open and close. dealer notified. ts | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 1 | 01/08/2003 | ||
| The strut that held the rear hatch snapped. the hatch crashed down, and nearly decapitated a small child. the dealer was contacted. *ak | |||
| STRUCTURE - BODY - TAILGATE | |||
| 1 | 08/01/1997 | ||
| The tailgate and the right arm that hold it up snapped, as a result the arm fell onto the consumers left arm. the arm on the sunvisor snapped. *nlm | |||
| 10/14/2002 | 1 | 06/01/1997 | |
| Consumer states that they are having the same problems as recall#99v123000 lift gate support bracket. dealer will not repair because vehicle vin was not include with recall. ts | |||
| 03/01/1999 | 06/01/1997 | ||
| Recurring water leak , dealer tried to correct by adjusting hatch and replacing seal. no longer shuts properly. oftentimes have to get out of car and reshut. dealer will adjust but will not be responsilbe should it start leaking again. suggests i keep a door or window open in order to shut the hatch. water cam ein thru seatbelts. | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 07/02/2002 | 80000 | 1 | 10/02/1998 |
| I recently became aware of your services so that is why this is written way after the fact. may problem is that i own a 97 dodge caravan, at the time it had appox. 80,000 miles. the front passenger side wheel well that holds the strat rotted to the point that the strat was coming through. i called dodge and they said that part of the body wasn't warranted against rust through. i thought it was odd that the doors and hood was but not the under part. i had the repairs done for $900 and now the driver side is about to do the same. what is ironic is that the body ie doors and quarter panels are fine. is there a problem with this particular part of the car and if so do i have any recourse. thank you for your time. *cb | |||
| 07/20/1999 | 1 | 09/22/1996 | |
| Heat shield which covers the catalytic converter failed caused the vehicle to warp next to the oil pan. nlm | |||