Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 082799 | 08/27/1999 | 607618 | Concerns with speed control which does not maintain set speed while climbing a grade. *tt | 09/30/1999 | |
| 210699 | 04/02/1999 | 605014 | Conditions with intermittent loss of speed control. *tt | 05/24/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - LINKAGES | ||||||
| EA99013 | CHRYSLER GROUP LLC | 06/11/1999 | 08/10/2001 | POST COLLISION FUEL SYSTEM | ||
| RQ00008 | CHRYSLER GROUP LLC | 03/09/2000 | 03/18/2002 | DC MINIVAN FUEL INJECTOR RAIL LEAK | 00V268000 | |
| Leakage of the fuel injector rails allegedly from nitrile rubber o-rings, resulting in engine compartment fires | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/16/2005 | 3 | 12/28/1997 | |
| Dt: just back from a road trip the vehicle started acting up, it would keep speeding like it was accelerating on its on, had to pull off the road, turn off the engine and physically push the throttle down ,it's like it gets stuck. it would do that after turning on the cruise control, and even after turning it off, it still would run away. it would only do this during time periods of using the cruise control. during that particular trip. this would happen regardless if the cruise was off or on. had to brake very hard in order to get the vehicle to slow down to pull off. *ak customer stated the throttle sticks with cruise when on and after it has been on does not happen unless cruise has been on seems like it wants to drive away. *tt the consumer stated a vacuum hose associated with the cruise control was replaced. updated 09/14/07. *jb | |||
| 07/10/2003 | 92000 | 3 | 03/24/1997 |
| The cruise control stopped working. then the air bag light came on. i later realized that the horn doesn't work. i reported this to the dealer service dept. at a nys inspection visit. the vehicle passed inspection.*ak i have had several incidents where i needed to use the horn, and was unable to. this is a serious safety defect. | |||
| 02/04/2004 | 9 | 03/20/2003 | |
| We bought this van one year ago and so far we had to replace both oxygen sensor, speed sensor, head gasket, water pump, the transmission is slipping, doors lock and unlock whenever they want not just the 16 mph thing, ball joints are clunking, the cd player quit and then soon after fm radio only am works. *ak | |||
| 01/01/2002 | 6 | 12/01/2096 | |
| I recently learned about your web site service and decided to use it. because i have experienced too many problems (various in addition to this list) over the past years with this vehicle. dt | |||
| 08/06/2002 | 1 | 06/01/2097 | |
| The steering wheel clockspring failure results in the simultaneous failure of the airbag system, horn, and cruise control.*ak | |||
| 08/01/2002 | |||
| The air bag indicator light came on and stayed on and now the cruise control and horn do not work. i have researched this problem and it seems that this is a very common problem. it is stated that the clock spring is the part in question, this seems to have been a safety issue at one time (nhtsa# 98v046) for a different model , why is it not a safety recall item now? it is my understanding the the air bag will not perform with this particular part defective, which would lead me to believe that this could cause serious damages or worse yet death . if we get a reduction in our insurance premiums for purchasing restraint systems such as this , it should be upon the manufacturer to stand behind the product.*ak | |||
| 03/01/2002 | 1 | 03/01/2001 | |
| Airbag, horn, and cruise control all failed at the same time. cause is the clockspring module behind the steering wheel. this is a safefy hazzard and chrysler should pay the repair. this is a common problem on this mini van.*ak | |||
| 07/01/2002 | 06/01/2098 | ||
| Dodge caravan safety issue with the air bag. the air bag light stays on, the horn does not function and the cruise control does not work. my mechanic and the dealer both found this to be a defective clock spring in the steering wheel.*ak | |||
| 07/01/2002 | 06/01/2098 | ||
| First the air bag light went on and did not go off. then the horn stopped working. then the cruise control did not come on. i took the van to the local dodge dealer and the diagnosis is that clock spring in the steering wheel needs to be replaced. in the current condition the air bag will not deploy on the driver side in the event of an accident. the estimated cost is ~ $300.00. i have scheduled the work for next week. i called chrysler and was told that since there is not a recall for this they will not participate in the repair cost. this is a safety issue if the air bag will not deploy. per articles on the internet chrysler has replaces over 124,000 clock springs, on their own admission! | |||
| 03/13/2002 | 2 | 11/01/2096 | |
| First time clockspring failure rendered driver airbag inoperative. second failure rendered cruise control inoperative. a non-working airbag is a safety issue.*ak | |||
| 06/14/2002 | |||
| Air bag/ horn and crusie control failed due to clockspring malfunctioning. horn could not be used in a emergency situation. dealer was notified. please provide more information.*ak | |||
| 11/01/2096 | |||
| My airbag light came on, cruise control was lost and horn does not work. i understand there have been other complaints regarding the clock spring failure on dodge caravans.*ak | |||
| 05/03/2002 | 1 | 09/01/2000 | |
| Vehicle accelerated suddenly and unexpectedly while stopped,the dealer has been notified. *ak *mj | |||
| 04/15/2002 | 1 | 10/01/2096 | |
| Clock spring failed, causing cruise control/air bags,and horn not to work. chrysler said part not covered under warranty. if part is considered a wiring harness then it should be covered under warranty that we purchased.*ak | |||
| 02/01/2002 | 07/01/1999 | ||
| This failure causes the airbag to not work, the horn to not work and no cruise control. i have also heard the the airbag may deply at any time. this could be a problem if going down the road at 65 mph. this is a defective part and chrysler should recall and repair. i understand that other cars with same problem has been recalled (some jeeps and trucks). *ak | |||
| 02/11/2002 | 1 | 02/11/2000 | |
| While driving, consumer attempted to activate cruise control, but it would not work, the dealer could not find the problem.*ak *jg | |||
| 06/01/1999 | |||
| Informed that clock work mechanism is defective under steering wheel cover, this controls the airbag,cruise control and horn. told by dealership this was a common problem and was not covered under extended warranty.*ak | |||
| 10/01/2001 | 1 | ||
| Air bag light on instrument panel has been illuminating/ horn does not function when needed, and cruise control fails to operate. dealership has examined vehicle, and determined that clock spring assembly in steering column has failed, and has to be replaced. please provide any additional information / attachments.*ak | |||
| 09/27/2001 | 0 | ||
| Consumer was traveling 65mph on highway and came to a off ramp, he stopped at t stop sign and made right turn into traffic. roared and surged into traffic. had foot on brakes, and the vehicle continued to go. had to shut vehicle off. dealership was aware of the problem. in first incident vehicle ran into a tree. there were injuries. *ak | |||
| 08/03/2001 | 1 | 02/01/2001 | |
| The airbag warning light came on. at the same time, the horn and the cruise control ceased to function. in addition, the wipers come on at random, but especially upon using turn signals (wiper controls are incorporated into the turn signal lever).*ak | |||
| 03/15/2001 | 1 | 10/01/1996 | |
| Air bag warning light stays illuminated whiel driving, and cruise control is inoperable. dealer has not been contacted. *ak clock spring connector failed. *slc | |||
| 06/01/2001 | 1 | 01/01/1997 | |
| Air bag clockspring: air bag sensor light remained on while traveling. also, horn and the cruise control were inoperative. *ak | |||
| 07/09/2001 | |||
| Ea 01 007/air bag clockspring: air bag sensor light remained on while traveling. also, horn and the cruise control were inoperative. dealer/manufacturer were notified, and informed thatthey were not covered under a recall. feel free to provide any further information on this matter.*ak | |||
| Consumer stated while merging on interstate and starts to accelerate vehicle ,vehicle stalls at 50mph. vehicle loses all power. consumer also stated vehicle starts back up immediately. contacted dealer and dealer can't find anything wrong. | |||
| 02/26/1999 | 4 | 02/01/1999 | |
| I have experienced failures in my steering colmn which does not allow me to use my horn, cruise control, and i am afraid that my air bag does not work. the airbag light stays on along with abs and intermitant other lights. i have had to repair my transmission and it still does not work properly. slipping from time to time. the rear a/c fan switch only works in the low and high position. trassmision gives off a burning smell when hot.*ak | |||
| 02/01/2001 | |||
| Air bag light has come on and stayed on. also, cruise control has failed to function. dealership has examined vehicle and determined that clock spring assembly was a defective component. please provide any additional information/attachments.*ak | |||
| 04/01/1997 | |||
| Engine surges when cruising at speeds ranging from 30 to 80 mph. *ak | |||
| 04/10/2001 | |||
| Air bag lights came on and the horn and cruise control do not turn on any more.*ak | |||
| 03/31/2001 | 08/01/1997 | ||
| The air bag warning light came on the dash at the same time the horn stopped working and the cruise control did not function. *ak | |||
| 03/28/2001 | 1 | 08/01/1997 | |
| Cruise control failed first - then airbag light started coming on at random - horn worked throughout. took vehicle to dealer. dealer repaired on 04/04/01. repair order shows clock spring, open circuit.*ak | |||
| 03/01/2001 | 1 | ||
| Clock spring was replaced due to air bag light on dash coming on, and cruise control failing to function. *ak *slc | |||
| 08/10/2000 | 2 | 12/01/1996 | |
| Speed control dis-engaged at 70 mph, speedometer needle dropped to approx 40 mph, then bounced back to approx 55 mph, shut off speed control then turned back on and work fine. this happened one other time in may 2000. both times it was after slowing down by touching brake, using gas pedal to control speed, then pushing the resume button on speed control. | |||
| 05/30/2000 | 0 | ||
| Airbag indicator light won't go off. also, it affected cruiser control. mechanic told consumer that it could be a defective clock spring. *ak | |||
| 06/02/1999 | |||
| ,,,,,,,,,, | |||
| 10/12/1999 | 2 | 02/01/1997 | |
| I feel this model, caravan se sport, needs alot of upgrades. i feel that this vehicle is not a safe vehicle for families. i believe that dodge is | |||
| 02/05/1998 | 1 | 05/05/1997 | |
| Driver placed the key in the ignition, turn the key and vehicle went into reverse at full throttle. the vehicle was not shifted out of park. | |||
| 12/09/1996 | |||
| Traveling short distances driver begins to accelerate. steering column begins to vibrate and automatic transmission jerks. this constitutes poor handling. *ak | |||
| 10/18/1996 | |||
| When placing the vehicle from park into drive the vehicle suddenly accelerated, causing the consumer to have an accident. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 06/07/1998 | |||
| The consumer has been experiencing problems with accelerator. at times whe apply the accelerator, it gets stuck. the manufacturer has been contacted. *ak | |||
| 07/01/1999 | |||
| Vehicle experiencing ongoing problem with accelerator pedal stickig while driving. consumer can move foot off pedal and the vehicle would maintain speed as though the cruise control was engaged. foot needs to be placd uder the pedal and push upward to unstick pedal.... vehicle been in dealer shop on three occasions, and dealer refused to correct the problem due to warranty dispute. can nhtsa help in tis matter. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 06/01/2005 | 3 | ||
| Dt: air bag light stayed on/the cruise control switch didn't work, and the horn malfunctioned. noticed these failures on june 1, 2005. have not contacted the dealer. had checked the fuses, they were still good. *ak | |||
| 2 | |||
| Cruise control became inoperative and drove consumer off the interstate onto the shoulder at 70 mph. *mr the cruise would not respond to the brake pedal or the controls on the steering wheel. after replacing the clock spring per recall, the service dealer assured the consumer the cruise was repaired. the problem returned when the consumer's wife had driven the vehicle. it was found that the throttle cable leading from the cruise control mechanism to the throttle itself failed at the point of the exit from the cable strands in the cable were pulled back into the cable housing locking the action of the cable, and caused failure. *scc *jb | |||
| 1 | |||
| Clockspring failed, causing horn/air bag and cruise control to malfunction. *ak | |||
| 06/01/2002 | 67000 | 3 | 08/10/1996 |
| While driving, the air bag light illuminated. the dealer has been notified, and the mechanic stated that the clock spring needed to be replaced. *ak the consumer also stated that the cruise control works part time, and the check engine light stays on. *scc | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| Consumer was sitting with vehicle running, letting it warm up. when consumer applied the brakes to place into gear, vehicle launged forward with a sudden burst of acceleration. to stop vehicle, the engine had to be turned off while it was moving.dealer has been contacted. *ak | |||