Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 12/01/2004 | 1 | 12/01/2004 | |
| Dt: the contact owns a 1998 dodge caravan. the contact states that horn won't blow. this almost caused several accidents, and almost caused him to hit one person. he has had the horn replaced several times, but problem recurred. *ak | |||
| 11/12/2004 | 4 | ||
| This vehicle has multiply problems. consumer noticed that the air bag light appeared on the dashboard and remained on. when pressing the horn it failed to come on its own. also, smoke was coming from the steering column. the smoke extinguished itself out. no injuries reported. hazard lights failed to come on. drove vehicle to the dealer for inspection, and mechanic determined that the horn assembly and air bags were separated problems, and the steering column was okay. no determination on the hazard lights was made. consumer informed the mechanic that this problem occurred on numerous occasions, and had not been resolved. *ak | |||
| 09/21/2004 | 1 | ||
| Srs light appeared on the dashboard and remained on. horn and cruise control failed to operate. consumer took vehicle to the dealer for inspection, and mechanic determined that clock spring needed to be replaced. *ak | |||
| 07/08/2004 | 87000 | 3 | |
| Air bag light was on, the horn did not work, and cruise control malfunctioned. recall 02v950000 concerning clock spring failure was issued. *ak | |||
| 06/25/2004 | 5 | ||
| On several occasions my 1998 dodge caravan would stall when starting up, it has a reoccuring airbag light, cruise control misfunctioning and horn stalling issues. i currently had to take it to chyristler for repairs. i was told from the manufacturer that there was a recall on the dodge caravan 1996-1998 re:clockspring. my veh. was not listed with this recall and i'm concerned that i am experiencing the same problems as the dodge caravans that have been recalled. the air bag light appear on the dashboard and remain on. the vehicle was taken to the dealer for inspection. the mechanic replaced the clockspring. *ak | |||
| 05/01/2004 | 138444 | 3 | 12/22/2001 |
| Consumer received recall 02v293000 concerning air bag clock spring failure. air bag light and the left signal light illuminated while in motion, also, horn was inoperative and the left turn signal gave off an consent alarm sound when engaged. *ak | |||
| 04/19/2004 | 2 | ||
| After starting the vehicle air bag light illuminated, and the horn became disabled. dealership was notified, but did not resolve the problem. *ak | |||
| 03/14/2004 | 125000 | 3 | |
| While driving air bag light suddenly illuminated on the dashboard. when this occurred it rendered the horn and cruise control inoperative. recall 02v290000 was issued for the air bag, but this vehicle was not included in the recall due to vin. *ak | |||
| 03/04/2004 | 77950 | 1 | |
| Air bag light will not go off. lost use of horn. replaced transmission in february 2003, this car is terrible. mechanic advised me that the clock spring is off, suggested i take it to the dealer. i will do so and am purchasing a new car. do not feel safe riding with kids in car. | |||
| 03/05/2004 | 64700 | 3 | |
| While driving consumer lost the horn, cruise control, and air bag light appeared on the dashboard. dealer determined clock spring failure. *ak | |||
| 01/14/2004 | 151000 | 3 | |
| At any speed air bag light stays on. also, horn is inoperable, and cruise control does not work. there is recall 02v293000 concerning clock spring failure. however, this vehicle is not included in the recall due to vin. *ak | |||
| 10/23/2003 | 94469 | 1 | 10/17/1999 |
| My 98 dodge caravan had a failed clockspring, which caused the airbag, horn, and cruise control to not function. chrysler has a recall on a failed clockspring for 96-98 dodge caravans, and clearly states on its website it will reimburse customers for repairs to the clockspring. however, when i brought mine in for repair, and on subsequent phone calls and letters written to chrysler, they indicate that my build date was not included in the recall. they need to expand the build date to later months in 1998, and consequently increase the amount of cars covered in the recall, because there is obviously a problem with the clockspring during my build date. this will cause people to have non-functioning airbags, cruise control, and horns, and unfortunately, may cause lives to be lost. i believe chrysler should also reimburse me the $284.20 i had to pay to get the clockspring repaired, as they indicate on their website they will reimburse customers with 98 caravans for repairs on failed clocksprings. by them not reimbursing me, they are falsely advertising on their website. *la | |||
| 1 | |||
| Clockspring failed, causing cruise control/horn, and air bag to malfunction. please provide any additional information.*jb....*ak | |||
| Air bag sensor light came on. also, horn and cruise control are inoperative.dealer contacted.*ak | |||
| 05/01/2002 | 50 | 11/01/2099 | |
| Problem is with a component called a clock spring connector. it controls not only the air bag deployment system but also controls the cruise control and horn operation. i have been out on the internet and noticed that this is a common problem with all dodge caravans dated from 1994-2000. i have also spoke with numerous repair shops stating that they see this problem at least 2-3 times a week. thank you for you time and consideration to this matter.*ak | |||
| 05/02/2002 | |||
| Air bag sensor light came on and stayed on, causing horn and flashers not to work.*ak | |||
| 05/02/2002 | |||
| Air bag light comes on and horn is not working, leading consumer to believe that clock spring material was defective when contacting dealer. dealer noted the same problem.*ak | |||
| 03/15/2002 | 05/01/2098 | ||
| Clockspring has failed rendering the airbags and horn unusable. this is a safety hazard and other year dodge caravan minivans have been recalled. my dealer said that my year minivan is not part of those recalled. i believe this safety component failure needs to be recalled by the manufacturer and replaced. *ak | |||
| While driving tried to use horn and there was no response. air bag light illuminated and did not go off.also, cruise control did not work. manufacturer and dealer have been notified.*ak | |||
| 01/01/2002 | 12/01/1997 | ||
| I have had a recent problem where i just thought that the air bag light was on. i later learned that not only is the air bag light on but the air bag will not deploy if n accident occurs. in addition the horn and cruise control does not work. by searching on the web i have learned from the dealer that this is a common problem in their vehicles. it will cost me over 250 dollars to correct. how can dodge know that this problem exists and does not tell anyone or have a recall. this is deplorable. i am sure that deaths have occurred because of this and dodge knows this too. please let me know what can be done. thank you. vince filliben 610-361-8921.*ak | |||
| 03/01/1997 | |||
| At least a year ago, my airbag light came on and has stayed on. approximately the same time, i began having problems with my criuse control. in addition, my horn has quit functioning. i contacted a dealership, and they stated it sounded like the airbag clockspring had gone bad. the part alone was estimated to cost $250. i recently checked the nhtsa site, as see that my van is not the only one with these same problems. *ak | |||
| 09/01/2001 | |||
| Air bag light on instrument panel flickers on and off intermittently. also, horn has failed to operate during operation of vehicle. dealership has yet to examine vehicle for this problem. please provide any additional information / documentation.*ak | |||
| 1 | 04/03/1998 | ||
| Consumer states horn is inoperative.*yd | |||
| 04/01/2001 | |||
| Vehicle was set on cruise control at 70-72mph. consumer made rest stop/ got back on road resuming cruise control,and it quit working. horn would not work either. a day in a half before, airbag light just stayed on. consumer hasn't contacted dealer. *ak | |||
| 06/01/2001 | 0 | ||
| Horn would not blow, and airbag light is on. took to dealer, dealer stated vehicle needed a clock spring. please provide any further information.*ak | |||
| 10/01/1999 | |||
| Air bag light on / horn doesn't work / cruise control doesn't work | |||
| Can't find horn on steering hub. | |||