Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
10/05/2004700002
 The automatic sliding door opened. also, the handicap lift opened , and folded out. consumer pulled over, and closed the lift and the door. dealership was notified, but did not resolve the problem.*ak
01/01/1901
 Vehicle was manufactured with a handicap ramp. vehicle was involved in a side impact accident which caused the lift to fall and hit the driver in the jaw breaking it. the driver also sustained injuries to the shoulder and neck. the ramp has no safety lock feature which could have prevented injuries. *ak *ml *nm
02/02/1998301/01/1998
 I own a handicap adapted van which i feel is very unsafe for me and my children..this van has been in for repairs (at least) 3 times for the same problem..(when filed with gasoline, it bucks, hestittaes and stalls out , last time on top of the railroad tracks(i was scared to death), each time my van is in for repairs as welli have no transportation as i can only drive my specially adapted van and aslo each time i have trouble with the van and it has to be towed for repairs..i'm also in a jami can't be driving a van that could break up on me(i can;t walk..i can't take a cab) my van came back with a new fueltank and fuel line last thursday and today ride-away corp had to pick it up again..for repairs to the specially adaptedemergency parking brake, which i've not had now since last friday) and also since the repaired van has been returned to me the kneeler(special suspension floor) has been bouncing when the ramp is deployed as well as making a barking sound..this van has only (now) a little over 8 miles on it, and i feel this van is very unsafe and i'm very nervous and apprehensive each time me and my 2 children have to use it...i have tried to be patient and have tried working with the companies, but it just appears to be one problem after another with this van..also i'd like to add another point that i feel deserves some time..when i originally purchased this van in 2/98 ride_away corp in east hartford or new hampshire(the headquarters) were the middleman so to speak , it was thru them that the van was purchased..the money was paid immediately cuz braun in indiana wouldn't send the van until they had their money..it was faxed to them and we were expecting the van in a matter of at the most 10days(as it had to be flat bedded to ct) the van didn't arrive until 6 weeks later(after braun chrsler had their money) why did my van have to sit there up in winamac indiana for an extra 6 week..could it be that they were having a problem even way back then?wh.