Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - REARVIEW MIRRORS/DEVICES
2303400A12/15/2000233400616727Subject regarding outside mirror glass replacement. *tt03/08/2001
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
230150204/01/20022302701634077Subject regarding outside rearview mirror glass replacement. *slc09/27/2002
230270109/21/20012303400625650Subject regarding outside rearview mirror glass replacement. *tt11/30/2001
VISIBILITY - WINDSHIELD
23599812/11/1998603158Windnoise around fron door glass, especially at top of the b pillar. *ak11/17/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
 Brought vehicle new in aug 98 and the heater core would continuously to blow out. would be replaced heater core part every year. mechanic can not locate cause of the defective heater core problem. ts
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
02/02/2000506/01/1998
 The drivers side power window would intermittently not work; ie: the window would not go down. this started almost immediately when the car was purchased. it happened at least 5 or 6 times and finally would not work at all on 2/8/2000. *ak
12/01/1998108/04/1998
 Window motor.
VISIBILITY - REARVIEW MIRRORS/DEVICES
10/05/19992
 This is the second caravan i have owened that has had a problem with the rearview mirror falling off/ other caravan oweners i have spoken with have had the same problem. is this common? it certainly is an inconvience if not a safety problem.
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
1
 While in motion, the glue holding the rearview mirror in place weakened. consumer wishes to be reimbursed for monies paid out for replacement glue. *jg *ts
VISIBILITY - WINDSHIELD
110/09/1999
 Windshield contains scratches and waves causing poor visibility. mjs
07/01/1998
 Difficult to see through windshield in direct sunlight, also defroster vent reflects in windshield, obscuring drivers vision. qcaw
VISIBILITY - WINDSHIELD WIPER/WASHER
12/12/2005110000110/10/1998
 Windshield wipers have become intermittent and getting worse to the point of not coming on until the vehicle has been on for a half hour. this happened after the panel lights such as for the ac unit etc began to blink at a constant rate and then they steady out after 20 minutes. have gone to two dodge dealerships. first one had me pay for and replace multi-function switch and it did not fix the problem. second dealer said i have to order a $500 body control module computer plus labor and it may not solve the problem and they said it is a non-refundable expense even if they cannot fix the wipers. it is extremely dangerous to not have wipers working and i feel irresponsible that a computer is necessary for the wipers to work. the ntsb should have the authority to order dodge to fix this situation at dodge's expense since it is an obvious serious design flaw. *jb
11/08/2004830005006/22/1999
 My windshield wipers turn on even in the off position and i have had to remove the fuse so that they won't run continuously. i have a 1998 dodge caravan. the dealer can't seem to find the problem. i now have to drive without any windshield wipers or if it is raining i have to stop and open the hood and put the fuse back in...then they run continuously. this is very dangerous and i have noticed on the internet that i am not the only one with this problem. the dealer is now ordering a part called a bcm which costs $500 in hopes that it will fix the problem but they are not sure. *jb
5
 As a concerned citizen, who handles the fleet for a state agency, i unhappy that nothing has been published from the manufactured as recalls to fix the problems which seems to happen around 35,000 miles or if the vehicle happens to be parked for anytime over two weeks. *ak
04/20/2000409/01/1998
 Consumer was traveling about 40mph on the highway. and sliding door on passenger's side came open. also, the windshield wipers work intermittently.*ak
10/15/1999
 Windshield wipers would operate while in off mode. dealer notified. provide further details. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
06/11/20031
 The windshield wiper will come on and off intermittently while traveling in inclement weather. *ak
06/09/2003569441
 While driving in a heavy a rainstorm, the windshield wipers failed. dealer notified. *ak *ts the windshield wiper motor was replaced. *jb
05/01/2001
 Windshield wipers turn on and off. although problem is intermittent, they don't work when needed. if switch is left on and forgot they start working without being aware that they were left on. *ak
05/13/2000801/01/2000
 We bought this van in januarary 1, 2000 we have had this van for a year now and have had the brakes done on it 8 times. the brakes get so hot that it melts the valve stems. also when we bought this van the yellow lights on the front dash for the rear window wiper and the other lights surrounding that light keep blinking and wont stop blinking until driving on the freeway for about 10 to 15 minutes. the dealership didn't know how to make the lights stop blinking. *ak
08/02/1999405/01/1998
 Windshield wipers become inoperable in rainy weather conditions due to a malfunction in the windshield wiper motor, and the multi- function switch. *ak
 Windshield wipers work intermittently when raining. no recall . dealer has no remedy, and is doing alot of guessing work. *ak