Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 081500 | 04/21/2000 | 612605 | A condition may exist where there is intermittent operation / static occuring in the front instrument panel speakers. *tt | 06/09/2000 | |
| 083498 | 10/09/1998 | 602904 | Information on electrical feature changes. *yc | 01/20/1999 | |
| 084098 | 09/25/1998 | 602440 | Subject regarding body control module auto headlamp sensor/ signal circuit diagnostic trouble code (dtc). *yc | 11/04/1998 | |
| 083498 | 07/24/1998 | 602314 | Information on electrical feature changes. *yc | 10/26/1998 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 190699 | 09/17/1999 | 607958 | Information regarding the ignition switch housing service. *tt | 10/19/1999 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01007 | CHRYSLER GROUP LLC | 02/21/2001 | 11/22/2002 | AIR BAG CLOCKSPRING | 02V293000 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/06/2011 | 115000 | ||
| Tl- the contact owns a 1999 dodge caravan. the contact stated that the entire instrument cluster failed. the vehicle was taken to the dealer where the contact was advised that the wiring harness was rusted and would need replacing. in addition, the front strut tower assembly was also found to be completely rusted. the dealer advised the contact that the vehicle could not be aligned and was unsafe to drive. the vehicle was not repaired. the failure mileage was 115,000 and the current mileage was unknown. kmj | |||
| 09/06/2011 | 115000 | ||
| Tl- the contact owns a 1999 dodge caravan. the contact stated that the entire instrument cluster failed. the vehicle was taken to the dealer and the contact was told this was a known problem. the dealer stated the wire harness that is connected to the instrument panel rusted out. the contact also stated the strut tower assembly on the front end of the vehiclle rusted out. the dealer stated the vehicle could not be aligned and was unsafe to drive. the failure mileage was 115,000 and the current mileage was unknown.rl | |||
| 05/04/2012 | 145000 | ||
| My parents van.a couple of days before this happened i tried to start it and all it did was click.i tried to start it again and it started right up.i turned it back off and tried to start it again,same thing happened.all it did was click.i then tried to start it again and it started right up.we drove to town with no further issues that day.the next day it started right up.we drove about eighty miles to my sisters house.when we came out to leave in the evening.i started the van and it started right up,but it was making a rattling noise that i could just barely hear over the engine noise.i turned the van off,but something was still running.the starter was still engaged with the engine and running.i turned the key back on and the engine started again.i turned the engine off again and the same thing happened.the starter stayed running.i attempted to drive two hundred yards to my sisters garage to get pliers.i realized i probably did not have enough time to get to her garage before the starter burnt up.i ran in the house leaving the van running.by the time i got back to the van and got the hood open the starter was starting to smoke and make a real bad winning noise.my wife got a fire extinguisher.i pulled the negative battery cable.by the time that i got the cable off the starter was already burnt up and starting to catch fire.their was so much smoke.i have know doubt that if i had not gotten the battery cable disconnected when i did that the van would have gone up in flames.the other bad thing was that it was sitting next to my sisters house and that would have gone up in flames with it.i am just glad that it did not happen when my seventy five year old parents were driving it,because i believe that the van would have defiantly caught fire and they would not have known what to do fast enough.this year make and model needs to be recalled before someone gets killed.thanks. | |||
| 06/16/2010 | 152000 | ||
| 1999 dodge grand caravan had recall in 2004 to replace a clockspring, but dealer avoided this after customer's 3 or 4 tries in 2004. on 06-16-2010 when the vehicle was put in reverse, (all hell broke loose!) the motor hit high revolutions, the steering wheel and the brakes immediately locked up and could not be moved as it traveled backwards and finally hitting and totaling 2 vehicles at over 50 mph.note: since about 2007 a brake light has been on and the cruise control was not working. | |||
| 03/09/2009 | 150000 | 1 | 03/01/2008 |
| Tl*the contact owns a 1999 dodge caravan. while the vehicle was parked and the engine was being warmed up, the passenger side air bag deployed without warning or an impact. since then, the heater and power windows have stopped functioning. the cause of the failure has not been determined. the current and failure mileages were 150,000. updated 10/06/09. *lj updated 10/08/09 | |||
| 07/29/2008 | 220000 | 1 | |
| Our belts sips off during wet weatherfive times we replaced the s belt and the tensioners,waterpump,overheating our 2nd yr of owership.now the 3rd yr of transmissions leaking,the abs light came on while driving at 35mph w/children in car ,starting to brake causing to slow way down in traffic and made a chime sound,the horn went off and it got hot fast causing the car to shut down. thank god there was room to get over. all the lights were flickering all over the dashboard. the car just leaks everywhere,water,oil,trans. something needs to be done about these cars. i cant even get mine smog because i have to keep unplugging my battery because now we have a short in the electrical system somewhere. i brought a lemon.....oh yeah! i called the dealer, they cant replace the cruise control unless the abs light stays on. i hope i don't die cause the airbags wont work because i have a electrical shortage. 2 batteries were replaced,alternator too. the clockspring wont work for my car only the cruise control so said the dealer. i would feel bad selling this car to a family ,cause what if they were killed. i couldn't deal with that. the day that happened was on my daughter 16th birthday. i had to stop everywhere all day to put water in the radiator just to keep it cool enough not to ruin her day. i hate hot days,i fear the rainy days, i cant see at night cause my headlights on the left side burned out and the covers has a glass over them. *tr | |||
| Vehicle experienced an electrical defect. while raining interior lights failed. also, there was a brake problem. while traveling 30-35 mph brakes were applied, pedal went straight to the floor, and vehicle hit another vehicle in front. insurance co. had vehicle towed so that they could inspect the defect.*ak | |||
| 04/04/2003 | 55000 | 1 | 08/01/2001 |
| The vehicle experienced the same defect with the clock spring as stated in recall number 02v 293 000 but the model year and vehicle identification number were not included. *nlm an electrical short started and was replaced per mechanic. the horn stopped working due to the air bag. the consumer was informed the same part malfunctioned in the 1996, 97, and 98 dodge caravan's. *scc | |||
| 05/01/2002 | 1 | ||
| Seal around windshield is leaking, causing electrical shorts in vehicle. dealer cannot remedy the problem.*ak the water drops onto the computer control and causes all instruments to work irradically on the dash board. consumer feels the main controls should be shielded from windshield leaks. also, the headlights and tail lights went out. *jg | |||
| 04/22/2001 | 1 | ||
| Vehicle was parked in driveway when it caught on fire due to electrical problems, claim 22-v529-255. *slc | |||
| 04/22/2001 | 1 | ||
| Vehicle was parked when it caught on fire due to electrical problems, claim 22-v529-255. *slc | |||
| 04/22/2001 | 1 | ||
| Vehicle was parked in driveway when it caught on fire due to electrical problems, claim 22-v529-255. *slc | |||
| 04/22/2001 | 1 | ||
| Vehicle was parked when it caught on fire due to electrical problems, claim 22-v529-255. *slc | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 01/09/2006 | 163000 | 1 | 01/30/2003 |
| Dt*: the contact stated while driving 55mph the check battery light illuminated. the light illuminated for ten minutes, and then the engine stalled. the vehicle was pulled off the side of the road without incident. a new battery was installed; it stayed charged for two days then failed. the vehicle has not been inspected by the dealership, but the contact stated the alternator caused the batteries to fail. | |||
| 10/18/2003 | 76245 | 1 | 02/05/2002 |
| While driving on the interstate under normal conditions, the alternator bracket broke and the adjustment bolt, broke. this is the 2nd time, was replaced with oem parts just over a year ago. was replaced at the dealer, while under extended warranty coverage. *la | |||
| 07/13/2002 | 53504 | 1 | 02/05/2002 |
| While driving on the road under normal conditions, the alternator bracket broke along with the adjustment bolt, causing the belt to come off. the mechanic explained that he type of material that the bracket was made of was a weak material, very brittle. *la | |||
| 09/10/2002 | 1 | 06/01/1999 | |
| While driving alternator bracket cracked, causing loss of steering and brake power. this was as a result of a design flaw. bracket is very brittle, a bolt also had fallen out, as reported by dealer.*ak *yh | |||
| 07/13/1999 | 8 | ||
| Consumer states that engine makes loud noise and it idles erratically, vehicle has stalled while travelling 60 mph, on one occasion, dealer found that a piston had failed, however problem still exist. brakes squealed, dealer cleaned and sanded pads and rotors. vehicle shook at speeds above 70 mph, dealer balanced and rotated tires. consumer smelled strong odors through the ventilation system. passenger side sliding door inoperable. alternator belt came apart. accelerator rattles. vehicle experiences deceleration. carpet buckles. *slc | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 06/01/2009 | 1 | ||
| The ignition key will not turn. unable to start the car. not an electrical issue. the key physically does not turn. happened completely randomly. other people have suggested tapping the end of the key with a rubber mallet, but i do not trust this fix. i now have a family vehicle that i do not feel comfortable bringing my family anywhere far away in. transporting my family was the only reason i bought a minivan. *tr | |||
| 80000 | 1 | ||
| The key sticks in the ignition and fails to turn. the consumer has to pound and play with the key in the ignition to release it. the dealership indicated that is due to a bad ignition cylinder and it needed to be replaced. they also indicated that this is a common failure with this part. please provide more information. *ph | |||
| 06/15/2003 | 90193 | 8 | 02/27/1999 |
| 1999 dodge grand caravan viin: 1b4gp44g4xb816925 this van is a lemon from day 1. i have contacted chrysler, owner of landmark dodge in ga, mediation, arbitration, consumer action line, and any other person that would listen. this van has quit on me at least eight times. sometimes on rural roads. several times on a major highway. the last major incident occurred on father's day with six family members inside the vehicle. there was no warning before it quit. it would not startafterwards. we were on a busy hwy 19/41 in jonesboro. several other times, i lost my speedometer, and could not accelerate. i have had check engine lights, leaky doors, inoperable window motors, halted intermittent windshield wipers, sluggish locks, etc. i wanted to keep my vehicle. however, it is very unsafe. i cannot afford to trade it in. that was not my intention when i purchased it.*ak | |||
| 12/08/2000 | 4 | 02/01/1999 | |
| On dec 8,2000 my wife,four children and myself were in springfield mo, approx 80 miles from our house shopping at the mall. when we finished our shopping and left the mall,we were in congested traffic at approx. 30 mph the van shut off without any type of warning or indication of a problem, the abillity to properly steer the van was lost and i luckily came to a stop at the red light almost hitting the vehicle in front of me. on dec 30 we were on our way to springfield mo, we pulled off of the interstate to use the restrom in the mcdonalds. while pulling in the parking area the van once again shut off without any type of warning or indication that there was a problem. once again i lost all controls and instrumentation to include the loss of proper steering ability. i almost hit the parked car to the right of me. chrysler has refused to replace my vehicle or to refund the purchase price, so here i am with a $ 20,000 unreliable vehicle that we are afraid to drive. i am currently a senior non commissioned officer in the u.s. army, i've been on active duty for 18 years, this is not an attempt to defraud chrysler or an attempt to get out of a debt, this is an honest situation that is happening to honest, law abiding, hard working americans, whom strongly believe in our country and our way of life.*ak | |||
| 2 | 03/01/1997 | ||
| While driving 70 mph vehicle will completely shut down without warning, this problem also occurs while vehicle is stopped at traffic lights. dealer replaced the iac motor and crankshaft sensor which did not correct the problem. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 01/15/2008 | 2 | 08/28/2000 | |
| Twice this year my ignition broke and i had to hire a locksmith to repair it. the last time the locksmith told me there is a manufacture defect with the ignition. *tr | |||
| 05/13/1999 | |||
| While van was parked on a flat surface, with the ignition off, gear in park, van rolled backwards about 100 feet, crashed through a fence and hit a mobile home beforing coming to a stop. owner has been experiencing problems with key being stuck in ignition, and key was stuck at this time. van is being held by dealership. please provide further details. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 04/24/2008 | 91000 | 2 | 03/01/2008 |
| Tl* the contact owns a 1999 dodge caravan. on april 24, 2008, while driving approximately 25 mph, the check engine light on the instrument control panel illuminated, and the temperature of the vehicle increased. the contact pulled over to allow the vehicle to cool. he restarted the vehicle and drove home. the dealer instructed him to bring the vehicle in to be diagnosed; however, the vehicle was not in driving condition and no longer covered under warranty. the contact repaired the vehicle himself. the failure mileage was 91,000 and current mileage was 91,929. updated 07/07/08.*lj the fan relay switch was replaced twice. the dealer replaced the wiring harness. the headlight had condensation on theinside. updated | |||
| 02/20/2004 | 121000 | 1 | 10/15/2002 |
| I own a 1999 dodge caravan. the air bag light is on. the cruise control and horn does not work. i've check all fuses and links. i web search revealed this is a noted problem due to a clockspring failure *ak | |||
| 04/24/2003 | |||
| Wiring harness is bad on vehicle.vehicle caught on fire. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 02/22/2005 | 830000 | 1 | 09/18/2002 |
| While driving 30-35 mph, smoke started coming from under the hood. the consumer was able to pull the vehicle off the street. the local police officer instructed the consumer to turn the vehicle off. the vehicle was towed to a repair shop. the mechanic and the insurance inspector confirmed that the problem was an electrical wiring harness. *jb *bf *nm | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 05/16/2005 | 1 | ||
| 1999 dodge caravan horn, airbag inoperative... clockspring broken. vehicle failed inspection. safety item chrysler should fix no-charge | |||
| 07/31/2000 | |||
| Engine was off, and while cleaning instrument panel with a lightly damp cloth, smoke started to coming from the instrument panel lights, which seemed to have been to been caused by a short circuit. no problems with the light, gauges, etc. please provide further information. *ak | |||