Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
10E034000CURT MFG. INC. E (Equipment)668608/13/2010MFRCHRYSLER GROUP LLC08/10/201008/10/2010
Defect SummaryCurt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap.
Consequence SummaryIf the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash.
Corrective SummaryCurt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
03E045000INTERCONTINENTAL AUTO PARTS E (Equipment)45870MFRCHRYSLER GROUP LLC09/26/200310/08/2003
Defect SummaryAftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers.
Consequence SummaryIf this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
Corrective SummaryAftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
180120105/25/2001620066Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt07/11/2001
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
241099A08/20/1999241099608366Vehicles may exhibit an intermittent condition where the a/c system blows warm air after the a/c system had been working properly. *tt11/23/1999
24119807/24/1998602339Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak11/15/1999
24109905/28/1999606046Some vehicles may exhibit a condition where the air conditioner system blows warm air intermittently. *tt08/05/1999
984308/18/1998602286Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc10/20/1998
24079808/28/1998602202Condition with a/c compressor lock-up at low mileage. *yc10/15/1998
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08459912/31/1999080396609998Vehicle operator may complain of poor am radio reception. *tt04/13/2000
08169804/17/1998600862Information on installation of radio transmitting equipment. *ak11/12/1999
08279806/05/1998601567Perceived loss or cahnge of radio station presets. *ak08/10/1998
EQUIPMENT - MECHANICAL - CARRIER/RACK
991103/16/1999605346Service action regarding vehicles equipped with luggage rack crossbar installation information. *tt06/08/1999
EQUIPMENT - OTHER - LABELS
991503/31/1999604822Service action regarding an incorrect vehicle emissions control information (veci) and monroney labels installed on vehicles equipped with california emission. *tt05/14/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
07/13/19998
 Consumer states that engine makes loud noise and it idles erratically, vehicle has stalled while travelling 60 mph, on one occasion, dealer found that a piston had failed, however problem still exist. brakes squealed, dealer cleaned and sanded pads and rotors. vehicle shook at speeds above 70 mph, dealer balanced and rotated tires. consumer smelled strong odors through the ventilation system. passenger side sliding door inoperable. alternator belt came apart. accelerator rattles. vehicle experiences deceleration. carpet buckles. *slc
EQUIPMENT ADAPTIVE
11/16/20041
 Recall 04v480000 concerning air bag clock spring. consumer was upset that the dealer gave her an appointment for 3:00 pm on november 16, 2004. after waiting she was told that dealer was not able to see her, and she needed to go to the dealer that modified her vehicle for the handicapped.*ak
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
08/16/2002007/07/1999
 My air conditioning quit working - compressor and evaporator coil both went out on my 1999 dodge caravan about a year ago. i have not got the money to fix it so it is still out. in my entire life i have never had this happen in any vehicle. it's ridiculous. *nlm
07/22/2002102/01/2002
 No summary listed for above vehicle. *ak
01/01/2002
 A strong gasoline odor is present when air conditioner is being used. dealer has yet to be contacted. please provide further details.*ak
10/01/2001111/01/1998
 Van began leaking oil and making loud rattling noise. mechanic found air conditioner fans to be loose and close to falling apart. mechanic found a heavy oil leak coming from the cylinder head gasket. mechanic felt this kind of major repair shouldn't be need for a vehicle of this year and mileage. mechanic called to find out if any recalls exits for such a problem. (they dont) also called mckenna dodge(place of purchase) to find out if this was a new problem. mechanic was told they were seeing at least 3 vans with the same problem every week. mckenna dodge felt cheap falty parts had been used and now the negative results were showing up.
09/10/199907/01/1999
 The air compressor can be heard every 3 to 5 seconds while the vehichle is being driven. it started at 200 miles the dealership wont even look at it, they just keep saying its normal. an independant said that it should not make that much noise. you can also hear when the compressor door opens and closes and turn it on and off. the brakes make a knocking noise when you apply them in slower traffic. the transmission slips in traffic around 40 to 50 mph and then when you begin to accelerate again. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
106/01/1999
 Radio failed. nlm
EQUIPMENT - MECHANICAL - JACKS
11/25/2006101/10/1999
 Used standard car jack to change tire. after removing tire, jack failed and vehicle dropped to ground. main screw that raises and lowers jack had snapped in two. *jb