Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 06/15/2003 | 90193 | 8 | 02/27/1999 |
| 1999 dodge grand caravan viin: 1b4gp44g4xb816925 this van is a lemon from day 1. i have contacted chrysler, owner of landmark dodge in ga, mediation, arbitration, consumer action line, and any other person that would listen. this van has quit on me at least eight times. sometimes on rural roads. several times on a major highway. the last major incident occurred on father's day with six family members inside the vehicle. there was no warning before it quit. it would not startafterwards. we were on a busy hwy 19/41 in jonesboro. several other times, i lost my speedometer, and could not accelerate. i have had check engine lights, leaky doors, inoperable window motors, halted intermittent windshield wipers, sluggish locks, etc. i wanted to keep my vehicle. however, it is very unsafe. i cannot afford to trade it in. that was not my intention when i purchased it.*ak | |||
| 03/23/2002 | 1 | 09/01/2099 | |
| A part in the rear latch assembly broke and i was unable to use my rear door until the dealer ordered a new part and installed it. my contention is that this part should not have cost me $143.95 because the part did not break from abuse and the vehicle is fairly new. i can only hope that does not happen again because the part that broke was plastic. | |||
| 10/01/1998 | 6 | ||
| Intermittently while driving over bumps the vehicle sliding door opened unexpectedly which may cause injuries. problem happened 6 times. dealer cannot determine the problem. please provide further information and vin#. *ak | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 07/15/2004 | 110000 | 1 | 07/29/1999 |
| Dt*: the contact stated that the right hand side of the hatchback liftgate support device failed and came crashing down seconds after the contact's pet was let out of the parked vehicle. the vehicle was not equipped with a remote locking device. the alleged failure was mechanical. the consumers husband did the repairs himself. *jb | |||
| 08/28/2004 | 1 | 09/24/1999 | |
| The rear door on my 1999 dodge caravan will not open from the outside unless you lock and unlock it a number of times using the remote device. physically unlocking the door from the inside will not open it; in an accident, the occupant can not rely on this exit; the dealer does not consider inability to open the door as a safety or warranty item and charge me $83 to fix.*ak | |||
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||
| 12/03/2004 | 77000 | 1 | 07/01/2002 |
| While traveling approximately 45 mph the hood on our 1999 dodge caravan flew up, obstructing vision of driver.*ak | |||
| 11/17/2004 | 52431 | 1 | |
| While driving 65 mph the hood latch failed, causing it to fly up and shatter the front windshield. vehicle was towed. *ak the hood latches failed due to abnormal wear. *nm | |||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | |||
| 09/16/1999 | 09/14/1999 | ||
| Frame is bent/ rear axle is off by 30 degree, and transmission is going out, causing the vehicle to stall.there is a loud knocking noise coming from the vehicle. also, rear tailgate will not open. dealer can't determine the cause. *ak | |||