Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
10E034000CURT MFG. INC. E (Equipment)668608/13/2010MFRCHRYSLER GROUP LLC08/10/201008/10/2010
Defect SummaryCurt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap.
Consequence SummaryIf the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash.
Corrective SummaryCurt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
03E045000INTERCONTINENTAL AUTO PARTS E (Equipment)45870MFRCHRYSLER GROUP LLC09/26/200310/08/2003
Defect SummaryAftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers.
Consequence SummaryIf this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
Corrective SummaryAftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration
EQUIPMENT - OTHER - LABELS
03V505000DAIMLERCHRYSLER CORPORATIONfrom 07/01/1999 to 07/31/2000V (Vehicle)3569203/01/2004MFRCHRYSLER GROUP LLC12/10/200312/11/2003571120
Defect SummaryOn certain minivans and 4x2 pickup trucks, the vehicle certification label may have gross axle weight ratings (gawr) that exceed the maximum tire load capacity as defined in federal motor vehicle safety standard no. 120,
Consequence SummaryImproperly loading your vehicle can cause tire failure and result in a crash.
Corrective SummaryOwners will be provided with vehicle certification label overlays containing corrected information relative to vehicle gawr and tire size. owner notification began march 1, 2004. owners should contact daimlerchrysler at 1-800-992-1997.
NotesDaimlerchrysler recall no. c41.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
180120105/25/2001620066Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt07/11/2001
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08459912/31/1999080396609998Vehicle operator may complain of poor am radio reception. *tt04/13/2000
EQUIPMENT - OTHER - LABELS
84710/01/1999610026Subject regarding canadian vehicle emission control information (veci) label inadvertently installed on about 300 federal emission control vehicles. *tt04/14/2000
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
85603/01/2000610643Subject regarding the owner's manual contains a statement that was included inadvertently. this statement indicates that the mentioned vehicles are equipped with a brake / transmission interlock. this is incorrect. the vehicle is05/09/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
02/15/2005460001
 Sun visor was defective while in use, the sun visor broke off its assembly, preventing the blocking of sunlight while driving. *ak when repositioning the sun visor to block the sun, the sun visor broke off in consumer's hand. manufacture notified. *tt
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04/01/200778000107/01/2005
 Tl*the contact owns a 2000 dodge caravan. the contact stated that the vehicle was emitting warm air while parked in the driveway. the dealer stated that the evaporator cord for the air conditioner failed. the current mileage was 79,000 and failure mileage was 78,000. updated 09/18/07. *jb
10/26/2005110/14/2000
 Dt: the contact stated while driving, the vehicle started smoking. she pulled the vehicle over and had it towed to a dealership. the dealership found the air conditioner compressor locked. the air conditioner compressor was replaced. the air conditioner no longer worked in the vehicle. *ak
08/01/2001804/01/2000
 The brake master cylinder failed, the brake line leaked, the transmission malfunctioned, the front axle and caliper pads/rotors broke spilling ball joint into the street. *bf there were also screeching sounds, odor(s), vibrations, the steering wheel did not function properly, and the a/c failed.
06/10/200334628508/19/2000
 There is a strong bad odor coming from the air conditioner vent. air conditioner unit is getting excessive moisture which causes mildew. this odor is very toxic, and is making the occupants sick. dealership is aware of the problem, but is unable to correct it. *ak vehicle was taken to the dealer four times during the warranty period for repairs and it was still smelling. it was recently tested and mold was found. dodge never found the problem. *ph
06/25/2003108/01/2000
 Air conditioner compressor failure. *ak
05/09/200338300105/20/2000
 After 38,000 miles the air conditioning compressor unit failed. since i was traveling away from home, i took it to a dodge dealership which stated that the clutch in the ac compressor unit was failing and could cause the serpentine belt to throw if the clutch froze. the service manager stated that this was a common problem with the air conditioning compressor unit even with the low mileage. the dealership didn't have a unit in stock on a saturday afternoon and stated that i shouldn't use the ac or defrost on cold and i would be ok to drive home 300 miles. i thanked the dealership for their insight but am concerned since the service manger stated that the ac compressor unit failure is common even with 38,000 miles. *nlm
08/04/20024007/10/2000
 While driving 65 mph vehicle experienced extended stopping distance and lost control.*ak. consumer could smell the brakes as they became hot. the brake lights illuminate and there is poor brake response. consumer stated the vehicle was leaking transmission fluid, the air conditioner was making a howling noise, the brake booster was replaced. *jg
06/01/2001
 As of this date this is the third time in thirteen months that this car has been in the shop for the same problem need less to say that it seems to happen on a friday night everytime and they can't get to it till monday.no safety defect listed. *ak
02/01/2002107/01/2000
 This vehicle has a recurring problem within the air conditioning control system, component has been replaced three time in two years. the dealer blamed the problem on a design failure wherein plastic bags can be sucked up into the interior a/c draft system blocking the fan from working. in addition, the sunvisors were defective , reported, and never replaced. dealer has for the most part been very receptive to vehicle problems, however, this vehicle is uninhabitatble without an a/c
02/02/2002101/05/2000
 While parking vehicle heard a banging noise from engine. then, felt that engine did not work, towed vehicle to a mechanic, who found out that retainer bolt of pulley, tensioner and serpentine belt were broken. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
05/08/2001109/06/2000
 Consumer stated the rear speaker is blown, dealer stated there was no problem.*jb