Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
04/27/2011135000
 Seat belts will not release
05/12/2003105/22/2003
 I have a 2000 dodge caravan and have read the articles claiming the belts to be unsafe. my family has seen this happen we have had our child's seatbelt that holds his carseat in place come unlatched and at that time we couldn't figure out why. now that we have read the articles about it i understand how and i am concerned. not only is it unsafe for my child but i am continuously turning around and checking the seatbelt out of concern also and this means i am taking my eyes off the road. we have e mailed chrysler about this and haven't gotten a response from them and i have talked to the dealership about it and they just say that who ever is writing these articles are blowing it out of proportion. i don't think being concerned about my child safety is going overboard. thank god we haven't had an accident when my child's seatbelt wasn't fastened or anything like that but i do want to have something done about these seatbelts. *jb
01/09/200412/20/2001
 The chrysler gen3 seat belt issue must be corrected immediately. anything short of an immediate recall is neglegent!!!
08/01/20031
 I own a 2000 dodge caravan and am concerned about the safety of the seat belt buckle. they do not meet safety standard ('buckle release mechanism shall be designed to minimize the possibility of accidental release.') and are dangerously prone to unlatching during auto accidents. the buckle, known as the generation 3 (gen3), may have been installed in as many as 16 million chrysler, dodge and jeep vehicles.*ak the buckle has become unlatched many times for my two childrens car seats and i know have to check them everytime i get in the car. two women were killed and a child seriously injured in a roll-over accident dec. 28, 2002, near beeville, texas. this brings the total number of deaths to 17 and serious injuries to 27 in accidents in which gen3 buckles are believed to have unlatched. please issue a recall to have the seatbelt replaced with one that meet standards and will do it's job to help protect my family in an accident.
02/12/20034
 I am horrified to know that my 2000 dodge caravan has gen 3 seat belts installed after dodge knew full well that they come unlatched unintentional during a crash test. it made me think back about my van and realize that my seat belts have become unlatched. i have also put my children's car seats in and they too have become unlatched. about a month ago i went away and bought my dog along, i placed my dog in the seat with a dog seat belt and she kept becoming unlatched. i am very concerned about this and want the gen 4 seat belts installed in my van. i am going to try and sell it now unless i get it changed. who do they think they are putting millions of people in danger when the consumer/victim are trying to protect themselves and their family from harm. how dare they!!!!!!!!!!!!!!!!!!! i want something done!!!!!!!!!!!!!!!!!! *jb
01/05/200120000308/18/2000
 I own a 2000 dodge caravan which is equipped with gen 3 seatbelts. i have two daughters, ages 1 and 4, who ride in my van daily. on at least three different occasions, one of the seat belts securing my daughters' car seats in has unlatched while i was driving and was i unaware of this until i stopped the vehicle to get them out. luckily, no injuries have occurred yet; however, i cringe to think about what could of or what will happen if i am ever in an accident. the seat belts are going to unlatch and my daughters are going to be unprotected. dodge promotes itself as being the safest minivan and a family minivan which is why i chose to buy the dodge caravan. how untrue this is. dodge has a serious crisis which must be dealt with immediately
05/08/2001109/06/2000
 Consumer stated the plastic screw that goes behind the seat belt is loose.*jb
 Mechanism on all the seat belts is very sensitive, with a slight tap on release button belt will release and undo.*ak
02/01/2002
 Child seat that was placed in rear outboard and seat belt released while makinng a soft left turn. consumer has contacted manufacturer. child seat was secured before vehicle was driven.
05/08/2001109/06/2000
 Consumer stated the plastic screw that goes behind the seat belt is loose.*jb
SEAT BELTS - FRONT - ANCHORAGE
12/29/20001
 The driver of this vehicle lost control, causing a rollover, one of the passengers was sitting in the right half of the middle seat, this is a double seat which does not extend all the way to the door, the seatbelt for the middle seat is anchored to the side of the vehicle, not the seat itself, in this case when the vehicle rolled over, the door opened and the victim was ejected from the vehicle and was killed, this letter is from the chairman of the pima county child fatality review team, the owner of the vehicle is cartemps/alamo rent a car, the driver at the time of the accident is unknown. *slc
03/07/200201/01/2000
 No summary listed for above vehicle. *ak
1
 The locking clip on the seat belts in the back do not work and have never worked, police and car seat expert could not install a child safety seat in the center of the middle seat because the seat belt has to stretch too far. *mjs
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
07/01/20031
 Consumer states that the drivers side seat belt does not lock. *ak
04/27/2003102/09/2000
 Upon reading information about the past failures of the gen 3 seat belt i went to my 2000 dodge caravan sport and sat in the seat put the seat belt on and dropped a light shoe on the seat buckle. i immediately snapped open, and i was stunned. this is my second caravan and i had always thought that it was a safe vehicle to transport my self ,my husband and my 4 children in. i now feel very differently. *nlm
212/01/2000
 The seatbelt holding my child's carseat came unlatched twice - prior to the primetime show on abc. *ak
03/08/2002104/01/2000
 I am outraged at daimler chryslers gen-3 seatbelts! it is ridiculous not to recall these seatbelts that can be unlatched so easy. at any one point i have 5 children in my vehicle, 2-3 in child car-seats and now i don't even want to drive it anymore!! i haven't had any incidences of this, but now that i know it can happen, i am scared for my childrens lives! please consider all of the evidence in the situation regarding these useless seat belts and make an honorable judgement. *ak
06/01/200006/01/2000
 Rear seat belts on dodge minivans do not have the required (9/1/1995) locking devices needed for proper carseat installation. *ak
SEAT BELTS - FRONT - RETRACTOR
12/22/2003700001
 The consumer's vehicle was involved in a rear end collision. driver's seat belt failed to retract. as a result, the consumer's head hit the steering, and consumer sustained mild bruises. *ak *sc
SEAT BELTS - REAR
07/08/20031
 My child's car seat came unattached this summer and fell over. i thought someone had detach the seatbelt but apparently i was wrong. *la
04/30/2003
 I have a 2000 dodge caravan that my 2-year-old grandson frequently rides in. his parents are very diligent about installing car seats correctly and securely. since my van contains your defective gen 3 seatbelts, what good is it going to do if the car seat is installed properly? can you guarantee, in writing, your seatbelt will not open and my grandson or other rear seat passengers will not be injured or killed? luckily, there have not been any incidents. does the public have to wait until there are enough deaths for you to take care of this problem?