Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | ||||||||||||||||
| 04V531000 | DAIMLERCHRYSLER CORPORATION | from 04/27/2001 to 07/31/2002 | V (Vehicle) | 238000 | 01/31/2005 | ODI | CHRYSLER GROUP LLC | 11/02/2004 | 11/03/2004 | |||||||
| Defect Summary | On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers. | |||||||||||||||
| Consequence Summary | This could result in a speaker fire. | |||||||||||||||
| Corrective Summary | Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. the recall began on january 31, 2005. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchryslerrecall no. d48.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 0703 | 07/01/2003 | 10003810 | Procedure to remove the hvac assembly when servicing the front blower motor. *tt | 10/31/2003 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 2300201A | 08/17/2001 | 2300201 | 623187 | Vehicles may experience wind noise, possibly described as howl sound, may be heard when driving at highway speeds. the roof rack crossbars can be the cause of this type of sound. *slc | 10/26/2001 |
| 0054 | 10/10/2000 | 618879 | Advance service information regarding roof rack cross rail installation. *tt | 05/03/2001 | |
| 2300201 | 02/16/2001 | 618406 | Information regarding roof rack noise / howl. *jb | 04/12/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 06/15/2008 | 78000 | ||
| 2001 - dodge caravan - failure of heater system after dash pulled for a/c repair. | |||
| 04/28/2004 | 50 | ||
| 2001 dodge caravan - a/c system & dash/electrical instrument panel and lights - had vehicle for only a couple of weeks, total failure of a/c system. dealer replaced system. system worked approximately three (3) years, then had another total failure of system, along with fan speed switch no longer working medium and high speeds. vehicle past warranty so had private mechanic replace evaporator. had to pull dash out to replace evaporator, as no access to make repair under hood, cost of $1,500 due to labor intensive pulling dash for a/c repair. after dash pulled out and reinstalled, dash lights went out a few days after a/c repair. took vehicle back to private mechanic, stated instrument panel components were falling off, paper/adhesive adhering components to dash dry rotted and no longer sticking. needed new panel at cost of $1,000. these items were repaired in summer months. in winter, discovered heater did not work. haven't repaired that yet. | |||
| 06/15/2008 | 78000 | ||
| 2001 - dodge caravan - failure of heater system after dash pulled for a/c repair. | |||
| 04/28/2004 | 50 | ||
| 2001 dodge caravan - a/c system & dash/electrical instrument panel and lights - had vehicle for only a couple of weeks, total failure of a/c system. dealer replaced system. system worked approximately three (3) years, then had another total failure of system, along with fan speed switch no longer working medium and high speeds. vehicle past warranty so had private mechanic replace evaporator. had to pull dash out to replace evaporator, as no access to make repair under hood, cost of $1,500 due to labor intensive pulling dash for a/c repair. after dash pulled out and reinstalled, dash lights went out a few days after a/c repair. took vehicle back to private mechanic, stated instrument panel components were falling off, paper/adhesive adhering components to dash dry rotted and no longer sticking. needed new panel at cost of $1,000. these items were repaired in summer months. in winter, discovered heater did not work. haven't repaired that yet. | |||
| 06/15/2008 | 78000 | ||
| 2001 - dodge caravan - failure of heater system after dash pulled for a/c repair. | |||
| 04/28/2004 | 50 | ||
| 2001 dodge caravan - a/c system & dash/electrical instrument panel and lights - had vehicle for only a couple of weeks, total failure of a/c system. dealer replaced system. system worked approximately three (3) years, then had another total failure of system, along with fan speed switch no longer working medium and high speeds. vehicle past warranty so had private mechanic replace evaporator. had to pull dash out to replace evaporator, as no access to make repair under hood, cost of $1,500 due to labor intensive pulling dash for a/c repair. after dash pulled out and reinstalled, dash lights went out a few days after a/c repair. took vehicle back to private mechanic, stated instrument panel components were falling off, paper/adhesive adhering components to dash dry rotted and no longer sticking. needed new panel at cost of $1,000. these items were repaired in summer months. in winter, discovered heater did not work. haven't repaired that yet. | |||
| 06/15/2008 | 78000 | ||
| 2001 - dodge caravan - failure of heater system after dash pulled for a/c repair. | |||
| 04/28/2004 | 50 | ||
| 2001 dodge caravan - a/c system & dash/electrical instrument panel and lights - had vehicle for only a couple of weeks, total failure of a/c system. dealer replaced system. system worked approximately three (3) years, then had another total failure of system, along with fan speed switch no longer working medium and high speeds. vehicle past warranty so had private mechanic replace evaporator. had to pull dash out to replace evaporator, as no access to make repair under hood, cost of $1,500 due to labor intensive pulling dash for a/c repair. after dash pulled out and reinstalled, dash lights went out a few days after a/c repair. took vehicle back to private mechanic, stated instrument panel components were falling off, paper/adhesive adhering components to dash dry rotted and no longer sticking. needed new panel at cost of $1,000. these items were repaired in summer months. in winter, discovered heater did not work. haven't repaired that yet. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 07/25/2005 | 76918 | 1 | |
| The consumer received an extended warranty letter from chrysler stating that the air condition compressor was bad and may need repair. the instructions stated to do nothing unless repair was needed. the offer was good through 70000 miles. the consumer's a/c compressor went out at 76000 miles. *ts the consumer believes her vehicle's a/c compressor should be replaced under the warranty although the vehicle was over the mileage stated in the warranty. *nm | |||
| 08/15/2005 | 27000 | 2 | 11/01/2002 |
| Dt: the contact received a recall letter a couple of months ago concerning air conditioner (a/c) ducts that may drip moisture into the radio and may lead to a fire/ short circuit which may cause a fire. the contact stated when she bought the car she had a different radio installed in the car other than the one that was in the car because she wanted a cd . the salesman told her to go somewhere else and purchase another radio. she wanted to purchase another radio from chrysler, but the salesperson advised her it would be cheaper to go elsewhere to purchase the radio. she did what the salesperson told her to do. the service dealer and chrysler have told the contact that they will not look at it or fix the recall because there was no chrysler radio in the car. she believed the problem was with the a/c in the car not the radio. she took the car to dealer prior to receiving the recall they told her then there was a recall about the a/c, but they could not fix it because she had an after market radio in the car. on 8-15-05 she took the car to dealer again and brought recall letter. this was when they told her again they would not fix the recall because she had the after market radio in the car.*ak | |||
| 02/01/2005 | 70000 | 1 | |
| 2001 dodge grand caravan experiencing problems with the air conditioner compressor. *mr when either the defrost or a/c was turned on, a very loud grinding noise would be present along with a burning rubber smell. the a/c compressor malfunctioned as a result of an internal seizure causing shards of metal to go through the dryer and lines. the consumer requested reimbursement of the repair. *sc *jb | |||
| 11/02/2001 | 7 | 10/26/2001 | |
| When driving at highway speeds vehicle will wander to the right. dealer has seen vehicle 6 or 7 times, and has tried to align vehicle and tires. after dealer fixed vehicle, it would pull to opposite direction.*ak consumer has filed for arbitration. manufacturer notified.there is rear bumper damage. the rear door is inoperative when using remote or interior button. left sliding door rattle when driving over 40 mph. dealer replaced sliding door panel molding and clips that were broken. dash rattle in front driver area over 40. dealer could not duplicate. passenger floor gets wet from extended drive with a/c on. dealer cleaned drain with compressed air. *tt | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 02/12/2009 | 75000 | ||
| Tl*the contact owns a 2001 dodge caravan. the contact states while driving approximately 30 mph on normal road conditions. the radio system failed without any warning. the vehicle was equipped with the manufacturer's stereo system. a new radio system was purchased and installed by a technician the same failure occurred. there was a safety defect recall under nhtsa campaign id number 04v531000 (equipment; electrical;radio/tape deck/cd etc). the contact experienced the identical failure mentioned in the recall. however, the vin number was excluded from the recall defect. the failure mileage was 75,000 and the current mileage was 117,000. the vin was not available. bl | |||
| 09/09/2005 | 75000 | ||
| Tl*the contact owns a 2001 dodge caravan. while driving approximately 30 mph, the radio failed without warning. the vehicle was equipped with the factory stereo system. a new radio system was purchased and installed by a technician. the failure recurred on a separate occasion and the radio was replaced. the vin was unable to be entered into the system. the failure mileage was 75,000 and current mileage was 117,000. | |||
| 08/15/2005 | 27000 | 2 | 11/01/2002 |
| Dt: the contact received a recall letter a couple of months ago concerning air conditioner (a/c) ducts that may drip moisture into the radio and may lead to a fire/ short circuit which may cause a fire. the contact stated when she bought the car she had a different radio installed in the car other than the one that was in the car because she wanted a cd . the salesman told her to go somewhere else and purchase another radio. she wanted to purchase another radio from chrysler, but the salesperson advised her it would be cheaper to go elsewhere to purchase the radio. she did what the salesperson told her to do. the service dealer and chrysler have told the contact that they will not look at it or fix the recall because there was no chrysler radio in the car. she believed the problem was with the a/c in the car not the radio. she took the car to dealer prior to receiving the recall they told her then there was a recall about the a/c, but they could not fix it because she had an after market radio in the car. on 8-15-05 she took the car to dealer again and brought recall letter. this was when they told her again they would not fix the recall because she had the after market radio in the car.*ak | |||
| 07/21/2005 | 67000 | 2 | 07/15/2001 |
| Dt: received recall 04v531000 at the beginning of the year, and could not get the recall work done on 2001 dodge caravan. took it to a dealer to have it repaired, and they said they could not do it because they did not have the part. the consumer called chrysler and they had no service in spanish. *ak the door actuator was replaced. *jb | |||
| 12/14/2004 | 28500 | 1 | 12/23/2001 |
| I was changing the station on the radio when the component started flashing. it seemed like it was scanning through the stations. then the radio just went blank. *jb | |||