Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||||||||||||
| 01I003000 | DAIMLERCHRYSLER CORPORATION | from 02/07/2000 to 05/24/2001 | I | 105484 | MFR | CHRYSLER GROUP LLC | 05/31/2001 | 06/05/2001 | ||||||||
| Defect Summary | This is not a safety recall in accordance with the safety act. however, it is deemed a safety improvement campaign by the agency. vehicle description: 2001 plymouth voyager, chrysler town & country, and dodge caravan/grand caravan mini vans that are not equipped with the remote keyless entry option. the sliding door latches on these vehicles could release during certain severe accident conditions that involve the sliding door. | |||||||||||||||
| Consequence Summary | This could allow the sliding door to partially open. | |||||||||||||||
| Corrective Summary | Dealer will replace both sliding door key cylinder-to-bell crank links on the sliding doors free of charge (parts and labor). daimlerchrysler has decided to conduct a service campaign to replace the sliding door key cylinder-to-bell crank links. owners can contact daimlerchrysler at 1-800-853-1403, concerning this program. | |||||||||||||||
| Notes | ||||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 02/01/2008 | 72786 | 3 | 09/16/2006 |
| Tl*the contact owns a 2001 dodge caravan. the locks would lock and unlock intermittently on their own. the locks would also make an unfamiliar noise. the dealer stated that the front driver side, rear hatch, and passenger side sliding door needed a latch component. the manufacturer stated that the vin was not included in nhtsa campaign id number 01i003000 (latches/locks/linkages:doors:latch). the current and failure mileages were 72,786. | |||
| 02/17/2001 | 106 | 200 | 02/17/2001 |
| 2001 dodge gr caravan has had a problem with the power sliding doors & power liftgate from the very first day i purchased it. both powered doors & power lift gate will either not open or make the noise of trying to open when using either the keyless remote, inside remotes or my opening & closing manually. sometimes the doors & liftgate will also kickback as if something is obstructing the pathway. this also ocurrs when using the keyless remote or inside remote buttons. i first learned about a preliminary investigation regarding doors & liftgate opening without warning from my local news station back in december of 2004. i had previously brought my van to the dealership regarding this problem but since they could never duplicate the problem they informed me they could not fix my van. i was finally able to show the dealership the problem when i brought my car in for service back in january 2005. the dealership informed me that there was no recall or investigation but was able to determine that the problem was caused by dtc incomplete power open latch failure, incomplete latch release paw sw failure. i have actual service notation of what the dealership determined to be the problem & how to fix it. the dealership allowed a goodwill service on one door & the power liftgate. they would not & could not fix the other door because they once again could not duplicate the problem although they were able to determine the problem on the other door & liftgate because the problem was duplicated in front of their eyes. i continue to have a problem with the one power door that they were not able to determine to have a problem. i understand there was some preliminary evaluations being done (pe04-054). has anything been resolved? i would also like to have my information & complaint noted. please note that the number of ocurrances is even high than noted from below because of the age of the car. thank you. | |||
| 07/21/2005 | 67000 | 2 | 07/15/2001 |
| Dt: received recall 04v531000 at the beginning of the year, and could not get the recall work done on 2001 dodge caravan. took it to a dealer to have it repaired, and they said they could not do it because they did not have the part. the consumer called chrysler and they had no service in spanish. *ak the door actuator was replaced. *jb | |||
| 01/24/2005 | 5 | ||
| This vehicle has been to the dealer on numerous occasion and this problem has not been resolved at this time. the consumer informed the dealer that the rear side door handles will not release on its own. the driver can not open or close the doors at all. the door handles has been replaced more than once. the mechanic informed the driver that this problem is a manufacturer's problem. please provide additional information. *jb | |||
| 07/06/2003 | 10000 | 1 | |
| The two sliding doors and the rear back door would not open with remote. the problem is still occurring, not fixed. *tt *cb | |||
| 08/01/2001 | |||
| While driving down the road back sliding door popped open while consumers child was sitting in back seat. contacted dealer, and dealer was taking a look at the vehicle. there was recall on vehicle for same problem, 01-i-003-000. *ak | |||
| 03/01/2001 | |||
| 1)abnormal engine noise when cold start. 2)rubbing noise just behind steering wheel when turning sop rack. 3)recall door latch.*ak | |||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | |||
| 02/17/2001 | 106 | 200 | 02/17/2001 |
| 2001 dodge gr caravan has had a problem with the power sliding doors & power liftgate from the very first day i purchased it. both powered doors & power lift gate will either not open or make the noise of trying to open when using either the keyless remote, inside remotes or my opening & closing manually. sometimes the doors & liftgate will also kickback as if something is obstructing the pathway. this also ocurrs when using the keyless remote or inside remote buttons. i first learned about a preliminary investigation regarding doors & liftgate opening without warning from my local news station back in december of 2004. i had previously brought my van to the dealership regarding this problem but since they could never duplicate the problem they informed me they could not fix my van. i was finally able to show the dealership the problem when i brought my car in for service back in january 2005. the dealership informed me that there was no recall or investigation but was able to determine that the problem was caused by dtc incomplete power open latch failure, incomplete latch release paw sw failure. i have actual service notation of what the dealership determined to be the problem & how to fix it. the dealership allowed a goodwill service on one door & the power liftgate. they would not & could not fix the other door because they once again could not duplicate the problem although they were able to determine the problem on the other door & liftgate because the problem was duplicated in front of their eyes. i continue to have a problem with the one power door that they were not able to determine to have a problem. i understand there was some preliminary evaluations being done (pe04-054). has anything been resolved? i would also like to have my information & complaint noted. please note that the number of ocurrances is even high than noted from below because of the age of the car. thank you. | |||