Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0800504 | 02/03/2004 | 10005995 | Erroneous actuation of horns, headlamps, and parking lamps while vehicle is parked. *tt | 04/05/2004 | |
| 0800604 | 02/17/2004 | 10005994 | Instrument panel illumination. *tt | 04/05/2004 | |
| 0801403 | 08/15/2003 | 10003536 | Powertrain wiring harness bracket package. *tt | 10/23/2003 | |
| 0802103 | 04/27/2004 | 0801504 | 10002040 | Vehicles not equipped with anti-lock brake system (abs) brakes may have the abs, brake, and trac off lamps illuminated on the instrument cluster or vehicles not equipped with sentry key immobilizer (skim) may have the security/vta lamp illu | 08/12/2003 |
| 1802303 | 06/20/2003 | 10002041 | Battery light illumination, erroneous diagnostic trouble code (dtc) p1594. *tt | 08/12/2003 | |
| 0800702 | 03/25/2002 | 634087 | Subject regarding remote keyless entry programming procedures. *slc | 09/27/2002 | |
| 0800202 | 02/11/2001 | 632208 | Information on removable floor console electrical connector. *tt | 07/11/2002 | |
| 0802701 | 12/14/2001 | 631824 | Information regarding the minivan electrical system. *slc | 06/20/2002 | |
| 0801701 | 09/21/2001 | 625620 | Subject regarding safety systems - vehicle modifications / repair. *tt | 11/29/2001 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||||
| 01011 | 08/27/2001 | 623298 | Concerns with wiring harness chafing.*slc | 10/26/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA05009 | CHRYSLER GROUP LLC | 06/01/2005 | 05/02/2006 | HEADLIGHT MALFUNCTION | ||
| Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information. | ||||||
| PE05004 | CHRYSLER GROUP LLC | 02/02/2005 | 06/01/2005 | HEADLIGHT MALFUNCTION | ||
| The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (bcm) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue. | ||||||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | ||||||
| PE04049 | CHRYSLER GROUP LLC | 07/07/2004 | 11/05/2004 | SPEAKER FIRE IN THE REAR OF THE VEHICLE | 04V531000 | |
| On july 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts may drip onto the radio and into vent holes on top of the radio.this can result in a short circuit sending direct current to the rear speakers and cause a speaker fire.the condition is present only on subject vehicles equipped with the base radio.subject vehicles with other option radios contain circuit protection that prevents sending direct current to the speakers and are not affected.all nine complaints pertain to vehicles with the base radio.by letter dated november 1, 2004, dcc notified nhtsa that it will conduct a safety recall (nhtsa# 04v531) covering model year 2001-2002 dodge caravan, grand caravan, chrysler voyager, and town & country models with base radio only (est. 238,000 vehicles).dcc dealers will install a protective tape to the top of the radio assembly to prevent water intrusion.the action taken by dcc is sufficient to resolve the issue raised by this investigation.accordingly, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/13/2011 | 173000 | ||
| The dash went out, no hazards- no blinkers- no gauges | |||
| 06/15/2010 | 85000 | ||
| Tl- the contact owns a 2002 dodge caravan. while driving approximately 70 mph the vehicle began to decelerate independently and lose power. the failure was sporadic. the vehicle was taken to the dealer for diagnostics where the technician stated that the power train control module would have to be replaced. the failure recurred after repairs. in addition, when the turn signal was activated the opposite turn signal light would illuminate erroneously and the oil warning light was illuminated on the instrument panel. the vehicle was towed to an independent mechanic where the mechanic advised that the power train control module would need to be replaced a second time. the vehicle was repaired. the approximate failure mileage was 85,000. kmj | |||
| 05/05/2011 | 77086 | ||
| Tl*the contact owns a 2002 dodge caravan. the contact stated that while traveling she noticed that the speedodometer suddenly became inoperable. she was unable to determine how many miles were actually on the vehicle. the speedometer remained the same. the contact did not inform the dealer or manufacturer of the failure since she was unable to locate them. the vehicle was taken to a private mechanic who stated that the register was working; however, the visual indicator on the instrument panel was inoperable. no repairs were performed. the current and failure mileage was 77,086. | |||
| 05/05/2011 | 77086 | ||
| Tl- the contact owns a 2002 dodge caravan. the contact stated that while traveling she noticed that the speedodometer suddenly became inoperable. she was unable to determine how many miles were actually on the vehicle. the speedometer remained the same. the contact did not inform the dealer or manufacturer since she was unable to locate them. the vehicle was taken to a private mechanic who stated that the register was working; however, the visual indicator on the instrument panel was inoperable. no repairs were performed. the current and failure mileage was 77,086. bw | |||
| 02/02/2008 | 1 | ||
| 2002 dodge caravan headlight electrical issue. my headlights do not turn on when i turn the switch. sometimes they come on quickly sometimes they take more than 30 minutes. for them to turn off i have the same problem. also my windshield wipers don't work. they turn on the same way the headlights do. if it begins to rain while i am driving i have to pull over. this is a serious safety issue. *tr | |||
| 12/14/2008 | 94000 | 1 | |
| I have a 2002 dodge caravan. the failure began with the lights flashing (lt/rt like a police cruiser or alarm system) in daytime running light mode. once the headlight lights were turned on the rt worked but the lt low beam did not. select high beam; the lt headlight worked the right did not. i've read on the internet several complaints about this headlight system completely failing during hours of darkness at the most inappropriate times (i.e. traveling on highway @ high speeds). currently, the problem is being worked and parts have been swapped and the problem still exists. *tr | |||
| 05/01/2008 | 64000 | 1 | |
| 2002 dodge caravan. total electrical failure, overcharge of system. vehicle shutdown while in transit. all bulbs, fuses and electrical devices out. will not start and dealer baffled as to how it occurred. *tr | |||
| 10/07/2006 | 5 | ||
| The headlights in my 2002 dodge caravan have been flickering on and off, creating a highly dangerous situation when i can not see where i am going and other cars cannot see me. a quick check online showed that several other 2002 dodge caravan owners have experienced the same problem. i have not had car serviced yet. *nm | |||
| 01/02/2004 | 25 | ||
| Headlights/ interior dash board lighting flickering. during the day time hours the dash board lights seem to surge. the power for the 12 volt outlets in the car when braking take off times. in the evening hours the headlights will flicker on and off without cause during normal driving times. the flickering will not be stopped by turning off the headlight control switch and sometimes the switch will not operate the headlights at all. i have not gotten any answers from the dealership and have decided to wait and see if you come up with a solution to the problem. thank you for reading this submission. *jb | |||
| 09/30/2004 | 21465 | 6 | 09/14/2004 |
| Dt: the consumer stated that battery acid had leaked onto the wiring harness, causing electrical failure. the dealer confirmed this problem. the manufacturer offered to pay for half of the repairs. the contact had not taken the vehicle to the dealer for repairs yet. *ak (11/21/05) the driver's side window intermittently failed to go up and was reported numerous times to the dealer, but they were unable to duplicate the problem. the reverse light had become intermittent while the vehicle was in motion. also the fan, windows and the radio failed to operate when the a/c or defrost was turned on. this all linked to the battery dripping acid onto the wiring harness. also, the rear driver side tire had a slow leak. the vehicle had been repaired on 10/21/05 *sc | |||
| 01/15/2002 | 3000 | 1 | 01/15/2002 |
| Dt: 2002 dodge caravan. the headlights on my 2002 dodge caravan flashed off and on intermittently driving at night.. had this problem since purchasing the vehicle. had not had any accidents. there has not been any property damage nor police report was taken. the vehicle has the original headlights. *ak updated 11/16/2005. *nm | |||
| 04/30/2005 | 46300 | 1 | 09/01/2002 |
| The consumer received a recall notice about moisture from air conditioner that may enter into radio and cause a short circuit or possible radio/left speaker fire. the vehicle was taken to the dealer who fixed the vent but not the radio. *nm | |||
| 09/09/2004 | 1 | 03/01/2002 | |
| 'recall campaign' issued for 2002 dodge caravan radio vent slots (code d48). caravan caught on fire. *bf the consumer's purchased another vehicle from the dealer since they refused to accept responsibility for the fire. after the vehicle caught on fire the consumer received a recall notice. the notice was on all 2002 caravans for a potential defect which could result in a fire. the consumer would like to be reimbursed for the cost of having to get another vehicle. *nm | |||
| 07/20/2004 | 45000 | 5 | |
| The van has an ongoing electrical failure which results in the headlights, dashboard lights, and other components malfunctioning. they either don't function at all or don't function properly. the dealer/mechanic replaced the pcm in attempt to correct the failure. it didn't work. there is a current investigation on this issue, pe05004.*ak....replaced power steering reservoir and hose. could not duplicate a fuel gauge problem. *ak | |||
| 1 | |||
| After parking the vehicle in the driveway for one hour consumer noticed flames coming from around the running board. *ak | |||
| 16000 | 1 | ||
| Electrical system malfunctioned, causing right turn signal to come on when the left signal is engaged and visa versa/fuel gauge to read the incorrect fuel level, and windshield wiper switch not to respond to the correct speed.*ak | |||
| 11/27/2002 | 18499 | 3 | 10/27/2002 |
| On november 27, 2002 i purchased a used dodge caravan 2002 that would not stay on and it has been in and out of service since then. today jan 19,2003 it is in service since last monday and i have not received a phone call or anything of the sort. this van has had this problem since the beginning and noone will help me. it has turned off three times and i went to speak to my sales rep tom zulli who did not help then i spoke to mike in service and he does not help and rob upson the general manager who was very nasty because i asked him for a replacement van or a refund. the name of the dealership is neil dodge at 1788 route 112, medford ny 11763. i feel as if if i do not have any rights i have reported them to better business bureau and consumer affairs, daimler chrysler noone is helping me. i gave a 10,000 deposit and i have driven my van a total of one week and i am going on my second payment but i do not have my van. this last time i picked it up after it being in service for 3 three weeks the very next day it would not turn on. when i called neil dodge it took them 3 days to pick it up and when they did, i had to call more than 5 times that day. they have had the van over a week and still not one call. they have given me a rental in the meantime and according to rob upson they do not have to. it was done as a favor. the catch to this rental is that i have to pay $13.00 a day for insurance since 12/28/02. i still have the rental because my van is still in repairs and noone knows what is wrong with the van. when i purchased the van mr. tom zulli told me the prior owner of this van returned it because he could no longer afford to pay it. when i called daimler chrysler they informed me it was a rental, of course they gave me a paper saying so, which i signed not knowing but they gave more than 10 forms to sign how was i supposed to know that i was being tricked. please help me as i am feeling very helpless and as if i do not have any rights at all. | |||
| 09/18/2002 | 30000 | 1 | |
| Consumer states that while driving at 20 mph and no warning the rear inside (driver side rear speaker) of the vehicle caught on fire and the consumer was force to pull over. the vehicle was totaled. sc. | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 09/16/2003 | 2 | 03/29/2003 | |
| Puncture in gasoline tank and defective bearing in alternator.*mr *cb the brakes were in need of replacement as well. *jb | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/01/1901 | 35000 | 2 | |
| 2002 dodge caravan's fuel pump is defective. the battery also failed. *kb *nm | |||
| 04/14/2006 | 75000 | 1 | |
| Dt*: the contact stated the vehicle stalled intermittently and occurred at no particular speed; however, the vehicle immediately restarted. the vehicle was taken to the dealer for diagnostic testing, but the problem could not be duplicated. update 5/2/2006 - all the dash lights flickered and the cruise control light illuminated. the dealer replaced the battery. *nm | |||
| 11/20/2002 | 4132 | 3 | 11/18/2002 |
| Consumer states battery service light came on indicating highs voltage or low voltage. dealer has inspected the vehicle several time and could not duplicate or correct the problem. ts the consumer stated that the air bag light would come on while making turns and during normal driving. (the battery system failure and fuel tank both had recalls) scc | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 05/08/2002 | |||
| Lighting system was malfunctioning intermittently when putting headlights on. fog lights turned on and off or high beams, etc. also, headlights will come on by themselves.consumer was afraid that headlights or other lights may fail to operate when in use at anytime. contacted dealer.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 08/01/2002 | 120 | 12 | 03/23/2002 |
| I had purchased a 2002 dodge caravan se and immediately after it was back in the shop for repairs. i heard a noise in the window and the dodge place told me it was nothing not to worry about it. also i have made several trips to the dodge place for the brakes (replaced 6 times ) , sliding door doesn't stay latched and always slides and hits my children while getting in or out of the vehicle, the drivers side seat belt comes undone for no reason (it wont stay latched), i had a flat and the tire jack broke while jacking up the van, i was stopped at a red light and all of a sudden my van just proceeded to go and i no control other than running in a ditch to stop, the van always drifts to the right when driving and dealer said it not faulty that's how its made to do, i had 7 sets of tires and the dealership said they couldn't find anything wrong with this vehicle , i had an alignment done 4 times because of the drifting and tires wearing out so often, i have had the ball bearings replaced 2 times, i had the ac recharged with freon 2 times it just wouldn't keep cool, the back defroster sometimes doesn't defrost making it impossible to see while driving, bad smell coming from van it smells like a skunk and it makes it hard to breathe. *nm | |||
| 11/14/2003 | 36202 | 1 | |
| Ignition locked without warning. dealer stated that electrical system malfunctioned.*ak | |||
| 10/07/2002 | |||
| Consumer states the vehicle was parked over night, when something ignited and caught fire. consumer states it was the electrical wiring system in sliding door caught fire. consumer states dealer is replacing door, consumer feels vehicle is not safe. please provide any further information. mr | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| Consumer states of having problems with the igniton swich as other key can start the vehicle.dealer was contacted. mr | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 09/27/2007 | 3 | 12/06/2006 | |
| I purchased a 2002 dodge caravan in december 2006. the airbag light was illuminated. i twice had to bring it in to get it fixed and was told that the seat belt tensioner was defective, and then that the tensioner was loose. the light came back on several months later and was told there was a short in the wiring harness which had to be replaced. is this a manufacturing defect? *jb | |||
| 11/09/2004 | 57890 | 2 | 10/27/2004 |
| While driving the consumer would smelled burnt wires. also, the interior lights would flicker intermittently. the dealership was notified, but did not resolve the problem. *ak there was also a buzzing noise while driving. *jb | |||
| 08/01/2003 | 39000 | ||
| Consumer purchased a 2002 dodge caravan in 2001, and drove it on a trip. while on the trip back driver side rear speaker caught on fire. put fire out with bottled water. consumer and husband took vehicle to the dodge dealer in mobile alabama, and had it repaired. dealer told consumer that the cause of the fire was defective wiring. dealer in mobile, alabama had vehicle, and will not release it until consumer signed a statement clearing the dealer from any liability. *ak | |||