Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
070030203/11/20020700701633448Subject regarding cooling fan sound/vibration. *slc09/23/2002
070070112/14/2001628326A condition may exist at idle, with the cooling fans on, a sound may be heard and / or a vibration may be felt inside the vehicle. *tt03/07/2002
ENGINE AND ENGINE COOLING - ENGINE
090070403/02/200410006455Irregular engine snapping sound. *tt05/03/2004
1802602A10/28/2002180260210000312Engine spark knock. *tt02/21/2003
090080111/02/2001632197Subject regarding camshaft / bearing service. *tt07/11/2002
0101008/07/2001623279Some vehicles were built and shipped to dealers with camshafts that may have an improperly machined oil groove. *slc10/26/2001
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
0200505/20/2002634115Loud whistle/squealing sound from engine compartment-2002 rs/rg. *slc09/27/2002
090040206/10/20020900701633487Subject regarding stuck oil pressure relief valve for vehicles built prior to january 1, 2002 equipped with a 3.3 l or 3.8 l engine. *slc09/23/2002
180080202/11/20021800801630883Exhibiting engine sag / hesitation and/or closed throttle start stall, diagnostic trouble code p0123. *tt04/25/2002
180270111/23/2001628186Some vehicles may exhibit moderate to severe high way speed 45-60 mph vehicle surge. *tt03/06/2002
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
070010201/11/20020700501629135Subject regarding belt like squeal sound at high engine rpm. *tt03/27/2002
070050109/14/2001625618Information on belt-like squeal sound at high engine rpm. *tt11/29/2001
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
2500102A09/02/2002250010210006129Malfunction indicator lamp (mil) illumination, diagnostic trouble code (dtc) p0442, p0455, or p0456 - leak detection pump (ldp), leak detected. this bulletin supersedes 25-001-02 dated feb 11, 2002. *tt04/21/2004
180280307/25/2003180100210003419Vehicle with properly functioning evaporative emissions system repeatedly sets diagnostic trouble code p0456 when customer regularly commutes on a steep grade. *tt10/20/2003
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
180260111/02/2001632199Subject regarding exhaust gas recirculation (egr) system elimination. *tt07/11/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
09/20/2006104900110/12/2005
 I had to replace the engine in my 2002 dodge caravan sport in september 2006. there is a fault in the rear heater assembly tube which causes it to rust out. when this tube rusts out, anti-freeze leaks out, causing the engine to over heat and seizes the motor. *jb
09/10/200564000504/28/2004
 2002 dodge caravan will stall at high rate of speed - usually without warning. no engine lights come on indicating engine has turned off. realize engine off when no response occurs with pressing throttle. must coast to side of road to stop. vehicle will often not start for at least 20 minutes - engine will not turn over, no check engine light will appear. vehicle has stalled at 62 mph and even at lower speeds on all types of ground elevation. very intermittent stalling. engine will also not turn over when sitting over night in driveway or just when eating in a restaurant. extremely unsafe to drive as will stall in intersections, or on highway typically without warning. a few times car jerked at high rate of speed then loss of power occurred. *nm
05/01/20024
 While driving vehicle completely shuts off. this has happened 4 times. consumer contacted the dealer, and was told there was nothing they could do . *ak
ENGINE AND ENGINE COOLING - ENGINE
03/25/200953000
 Tl*the contact owns a 2002 dodge caravan. the vehicle was parked when the contact detected that the automatic transmission and water pump were leaking fluids. also, the flywheel broke in half. the authorized dealer stated that the owner would be responsible for the repair cost. the manufacturer was notified and advised the contact that the service warranty was expired. there was no recall related to the defect. the failure mileage was 53,000.
06/01/2008250001
 2002 dodge grand caravan makes chirping sound and have repaired it often at dealerships. dealer says cannot be fixed is structural problem with fan belt and what it sits in - tensioner? - they are misaligned and cannot be fixed. car was built wrong. tired of noise and repairing same problem over and over. *tr
07/18/200693472111/11/2004
 2002 dodge caravan problems. *ts *nm
04/14/2006750001
 Dt*: the contact stated the vehicle stalled intermittently and occurred at no particular speed; however, the vehicle immediately restarted. the vehicle was taken to the dealer for diagnostic testing, but the problem could not be duplicated. update 5/2/2006 - all the dash lights flickered and the cruise control light illuminated. the dealer replaced the battery. *nm
01/01/19011
 Consumer received third recall notice for 2002 dodge caravan. the air bag light illuminates on the dash on and off, and there are problems with the transmission.***no answer required***. *mr the check engine light also illuminated. *nm
01/27/200574120105/31/2002
 On january 27, 2005, while driving on a local interstate, the axle broke, rack and pinion, and the cv joints and boots on my 2002 dodge caravan which was purchased new, which almost caused a horrible accident and great bodily harm to my wife who was driving, our children ages 6yrs and 4yrs, and other traveling vehicles in her path. in addition to this the vehicle has a gas exhaust problem. diamlerchrysler supposedly repaired the exhaust problem by replacing the catalystic converter in aug 2004 but the engine light stays on constantly, the axle was repaired on 2/2005 but not the other problems mentioned above.
05/31/2004135001
 While driving approximately 25-30 mph noticed smoke coming from under the hood on passenger side. had slowed down ,and smoke came from vents. pulled over, and everyone got out of vehicle. consumer popped open the hood and flames shot out. fire department arrived and extinguished the fire. preliminary analysis by fire department indicated that fire was caused by engine fuel valve. *ak
08/19/20039965305/23/2002
 Problems with transmission slipping on vehicle.*mr the transmission and the computer system that controlled the transmission encountered numerous problems. the transmission slipped while the vehicle was being driven and the transmission did not change gears properly. the vehicle has been taken to the dealer for repairs on three occasions for the transmission but to date the problems still exist. the check engine light illuminated. the speedometer failed. *nlm
10
 The vehicle stalled intermittently.*ak *jb
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
 While driving there is a loud ticking noise coming from engine. also, there is a strain in vehicle when changing gears. dealer has seen vehicle and cant fixed it. *ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
10/27/20041
 Consumer complained about a serpentine belt problem. he had the serpentine belt repaired at least 3-4 times, but it kept coming off. when this happened everything shut off. this was dangerous because consumer could be in heavy traffic and if the belt shut off, consumer could get hurt.*ak
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
10/23/2007310/15/2002
 Transmission failed at 59,000 miles- will cost me at least $2650 when i pick it up thursday, 10/25/07. what choice do i have, i have to get to work. i bought it new and it will be paid off next october, 2008. i've had that van to the two dodge dealers and at least two different individual mechanics. i've paid for emissions repairs, 3 sets of tires. i had the caravan letters replaced and they are now etched out again, i've been driving it and it quit before, but today's incident, was just a near miss i wasn't crushed between a school bus and a tractor trailer. the van just wouldn't go. i was just sick all day-scared and actually left work early. *jb
08/01/20021201203/23/2002
 I had purchased a 2002 dodge caravan se and immediately after it was back in the shop for repairs. i heard a noise in the window and the dodge place told me it was nothing not to worry about it. also i have made several trips to the dodge place for the brakes (replaced 6 times ) , sliding door doesn't stay latched and always slides and hits my children while getting in or out of the vehicle, the drivers side seat belt comes undone for no reason (it wont stay latched), i had a flat and the tire jack broke while jacking up the van, i was stopped at a red light and all of a sudden my van just proceeded to go and i no control other than running in a ditch to stop, the van always drifts to the right when driving and dealer said it not faulty that's how its made to do, i had 7 sets of tires and the dealership said they couldn't find anything wrong with this vehicle , i had an alignment done 4 times because of the drifting and tires wearing out so often, i have had the ball bearings replaced 2 times, i had the ac recharged with freon 2 times it just wouldn't keep cool, the back defroster sometimes doesn't defrost making it impossible to see while driving, bad smell coming from van it smells like a skunk and it makes it hard to breathe. *nm
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
11/27/200774000105/15/2002
 The catalytic converter rotted off of the manifold and fell while driving. *tr
01/27/200574120105/31/2002
 On january 27, 2005, while driving on a local interstate, the axle broke, rack and pinion, and the cv joints and boots on my 2002 dodge caravan which was purchased new, which almost caused a horrible accident and great bodily harm to my wife who was driving, our children ages 6yrs and 4yrs, and other traveling vehicles in her path. in addition to this the vehicle has a gas exhaust problem. diamlerchrysler supposedly repaired the exhaust problem by replacing the catalystic converter in aug 2004 but the engine light stays on constantly, the axle was repaired on 2/2005 but not the other problems mentioned above.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
12/29/200665900107/26/2005
 My 2002 dodge caravan with 4 cylinder engine has about 66,000 miles on it and the egr valve package has gone bad. the chrysler dealer in my area states that this part is not covered by the extended emission's control warranty that expires at 80,000 miles. the part cost around $170.00 and will take about $120-$200 for labor. the part # is 4287820ac.