Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE
03V094000SOUTHERN COMFORT CONVERSIONSfrom 08/01/2000 to 03/03/2003V (Vehicle)367403/07/2003MFRCHRYSLER GROUP LLC03/07/200303/18/2003
Defect SummaryCertain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt.
Consequence SummaryThis overheating condition can cause the running board to melt or cause a fire.
Corrective SummaryDealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
NotesCustomers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
230100409/09/20042301004A10006965Passenger compartment floor water leak. *tt this bulletin supersedes bulletin 23-010-04 dated 04-29-04. *tt05/20/2004
230040301/31/2003230410210000869Power sliding door and / or power liftgate will pop off but not power open. *tt04/02/2003
230140203/18/2002634074Subject regarding quarter window weatherstrip loose. *slc09/27/2002
STRUCTURE - BODY - DOOR
0201810/09/200210000327Power sliding door and/or power liftgate will pop off but not power open. *tt02/24/2003
230360112/14/2001628308Subject regarding power sliding door reverses direction during the power close cycle, false obstacle detection. *tt03/07/2002
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
230200709/27/20072302007A10022182Power sliding door adjustment and diagnosis aid. *kb updated 10/26/07. *nj07/19/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/13/200704/04/2005
 Dashboard is cracking. do not want it to get like my pickup a 1995 dodge . *ak
01/01/19011
 2002 dodge caravan has rusted in four different areas. *ts *nm
08/15/2005660001
 2002 dodge caravan caught on fire and was completely destroyed.*mr the consumer vehicle caught on fire 11 days prior to receiving a recall notice on the radio vent slots (recall# 04v531000). *nm
07/01/200425000
 Consumers wife has difficulty getting in and out of the vehicle since she has no handle to hold. if the manufacturer placed handles on the passenger side of the door it may be easier to enter and exit the vehicle. the consumers' requires assistance when entering and exiting the vehicle. *nm
STRUCTURE - BODY
10/01/2001
 The roof line of the short wheel base caravan minivan slopes down so low that even short adults (and tall children) can not sit in the 3rd seat without their necks being smashed forward against the roof. i am certain that this design will result in necks being broken in crash situations. it is just a matter of time. chrysler needs to provide owners with lower seats that allow adequate head room.
STRUCTURE - BODY - DOOR
11/04/20051
 Child had thumb slammed in van door and family was unable to open the door for three minutes. child fractured bone. a younger child could have lost a limb. parent had to go inside the car and pull the jammed lock to free child. if parent was holding a child and they got a limb stuck the parent could not let go of the child to go inside and free the door. *nm
STRUCTURE - BODY - HATCHBACK/LIFTGATE
11/01/20065003/14/2002
 Rear hatch power lock disengages leaving rear hatch ajar at unexpected times. also tries to disengage while driving 5 mph or less. it is almost like someone is holding a remote entry device( which i don't have) and i hear a click, click as it disengages the lock. yesterday it happened at least ten times, every time i put the van in park the rear hatch un-latches and i have to shut the vehicle off and use my key to open the hatch the rest of the way for it to close. also for the first time it has interfered with my power door locks working. the hatch will also disengage if i am parked and just idling. this could be a major safety issue if i was in a vehicle crash.... *jb
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
01/05/2005440001
 While vehicle was parked rear liftgate glass shattered. dealership was notified, but did not resolve the problem. *ak