Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EXTERIOR LIGHTING - HEADLIGHTS
08E039000MAXZONE AUTO PARTS CORPORATION E (Equipment)252006/16/2008OVSCCHRYSLER GROUP LLC06/10/200806/10/2008
Defect SummaryMaxzone is recalling 2,520 headlight assemblies, depo brand, p/nos. 3341103l-as and 334-1103r-as sold for use as aftermarket equipment for 2001-2007 dodge caravan passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Consequence SummaryDecreased lighting visibility may result in a vehicle crash.
Corrective SummaryMaxzone will notify owners and offer reimbursement for any noncompliant headlights. the recall began on june 16, 2008. owners may contact maxzone at the following locations: 1-888-286-1188 (wa, or, ca, id, nv, az, mt, wy, ut, co, ks, nm, ok, tx, ar, la, ak, hi) 1-877-253-8930 (me, nh, vt, ma, ct, ri, ny, nj, pa, md, de, wv, va) 1-800-859-4755 (nc, sc, ga, fl, tn, al, ms) 1-866-783-6858 (nd, sd, ne, mn, ia, mo, wi, il, mi, in, oh, ky).
NotesThis recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles manufactured by chrysler.customers may contact the national highway traffic safety administration
08E048000EAGLE EYES TRAFFIC INDUSTRIAL CO. LTD E (Equipment)1153409/30/2008OVSCCHRYSLER GROUP LLC08/08/200808/08/2008571108
Defect SummaryEagle eyes is recalling 11,534 headlamp assemblies, p/nos. cs090-b001l and cs090-b001r, sold for use as replacement equipment for the above listed passenger vehicles. these headlamps fail to conform to the lower beam photometry requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Consequence SummaryDecreased lighting visibility may result in a vehicle crash.
Corrective SummaryEagle eyes will notify owners and offer replacement headlamps free of charge. the recall began on september 30, 2008. owners may contact eagle eyes at 1-800-568-1098.
NotesThis recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.customers may contact the national highway traffic safety administration

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
11/21/20081620001
 2003 dodge grand caravan accident was caused due to some type of failure with the turn signals. when the left directional was used to signal a lane change the right directional turns on instead. the car that was behind me thought i was changing lanes to the right when i was actually going left. i naturally heard the clicking of my directional before moving never thinking this could happen. i need to have this checked as it happens at least a couple of times per day. *tr
11/10/200318380312/24/2002
 Tl*the contact owns a 2003 dodge caravan. while attempting to turn the vehicle at 5 mph, the contact heard a sound for the first ten minutes of driving, and then it would stop. the vehicle was serviced by the dealer, but the failure persists. the failure mileage was 18,380. updated 05/20/08. *lj the consumer had problems with the power steering, transmission, rear lights that were hanging, the rear wiper came off, the sliding door did not shut properly. the clockspring was replaced. the engine light was on, the water pump was coming apart the valve cover gasket and oil pan gasket were leaking. updated 05/20/08. *jb
01/08/2003118562511/23/2002
 The consumer had several problems with his 2003 dodge caravan; such problems were a knock in the transmission and 2 brake jobs. *jb the two brakes jobs occurred within one year. the steering wheel knocked (recall campaign #04v386000), the vehicle had broken down at 8k miles, the wheel alignment was off, the gear panel illuminated, and the window had become loose. 80% of the vehicles problems was under 10k miles. the rotation noise continued and the rubber lining around the sliding door was coming off. other problems: when the vehicle would be taken out of park to drive, all of the lights would illuminate, the front rims/hub caps were dirty due to excessive leakage around the brakes, even during normal washing, there was a mild ringing noise in the vehicle, the front door rattled, the rear tail lamp was damaged, the brake light and back-up lights had gone out, the brakes were going bad again, the engine would sputter due to no fuel pressure, the vehicle would pull to the left, when the driver door was shut it made a loud rattle sound, there would be a delay in the transmission when going uphill, when sitting at idle, the engine would sound as if it were revving but the gauge did not display this. *sc *jb
EXTERIOR LIGHTING - HEADLIGHTS
07/01/2004457872007/01/2004
 Tl * - the contact stated that the headlights will not stay on. the vehicle has 59,000 miles. the contact stated no particular weather condition nor speed were involved when failure occurred. there are no warning signals. the vehicle did not lose power. the contactwas not sure if the lights on the dashwent out when the headlights stopped. the dealer replaced a module under the hood. the contact did not know what type of module, however, it did not correct the problem. the contact took the vehicle in\ two more times to dealer, and the dealer could not find anything wrong. there have been no injuries. *ak
10/13/200625000108/08/2003
 Dt*: the contact stated while driving 50 mph, the headlight darkened intermittently. there was no warning signal prior to the incident. the vehicle was taken to the service dealer where the problem could not be duplicated. the manufacturer was contacted and a reference# 15541666 and case# 8521138 were provided. updated 12/05/06. *jb
05/15/20051010/31/2002
 Dt consumer states the headlights on her vehicle goes off and on. the vehicle has been serviced on ten different occasions, but the service dealer states they can't find anything wrong with the vehicle. *tt
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
09/29/200640000102/22/2003
 We have a 2003 dodge grand caravan,with a headlight/electrical system problem. without warning, the headlights and fog lights will flash, shut off altogether, or dim. the interior lights (dash board) are also affected and will do the same. problem appears to be with the head light switch, however, diagnosis is inconclusive. it is an intermittent problem. very dangerous when lights go out at night and very aggravating for drivers in front of you when lights keep flashing. internet search reveals several similar complaints and nhtsa investigation / recall on 2001 -2002 vehicles for similar problem. *jb
07/07/200636000103/15/2005
 Dt*: the contact stated the head lights intermittently go out while driving. the vehicle was driven to the dealer for inspection however the problem could not be duplicated. updated 9/5/2006 - the last time the headlights went off they remained off for about 10 seconds before they came back on. the vehicle was taken to the dealer who replaced the headlight switch. *nm
08/15/20030108/15/2003
 I recently purchase a 2003 dodge caravan. the headlight switch is not illuminated. my dealer says that the illumination was removed in the 2003 models. does this comply with title 49 part 571 standard no 101? *ak