Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190080511/02/20051900805A10017651Revised power steering system bleeding procedures. *sc11/14/2005
190070509/30/20051900705A10016580Rattle sound from steering wheel area. *tt *sc09/22/2005
190010501/26/200510012256The steering wheel tilt mechanism is inoperative. *tt02/23/2005
190100411/29/200410011958Power steering fluid contamination. *tt02/08/2005
190110412/07/200410011929Moan/fog horn like sound while turning during slow speed or parking lot maneuvers. *tt02/07/2005
190080411/05/200410010516In and out movement in steering column. *eh11/30/2004
190040308/04/2005190060510003546Steering shudder. *tt10/23/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/01/200586000
 Tl* the contact owns a 2005 dodge caravan. the contact stated that there was a loud noise coming from the front driver side wheel. the vehicle was taken to the dealer who diagnosed that the rack and pinion were defective and needed to be replaced. in addition, the air bag warning light was illuminated. the vehicle was taken back to the dealer who stated that the air bag located on the steering was pushing against the plastic and caused it to detach. the manufacturer was not made aware of the failure and the vehicle was repaired. the failure mileage was 86,000 and the current mileage was 88,000.
07/01/200586000
 Tl - the contact owns a 2005 dodge caravan. the contact stated that there was a loud noise coming from the front drivers side wheel. the vehicle was taken to the dealer who diagnosed that the rack and pinion were defective and needed to be replace. in addition, the air bag warning light illuminated. the vehicle was taken back to the dealer who stated that the air bag located on the steering was pushing against the plastic and detached it as a result it needed to be replace. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 86,000 and current mileage was 88,000. pm
09/30/201042943
 Tl-the contact owns 2005 dodge grand caravan. while the contact was driving approximately 5 mph attempting to park, the steering wheel began to vibrate when making a turn. the vehicle was taken to an independent mechanic where they replaced the steering rack and the inner tie rod ends. in addition, on a different occasion the vehicle exhibited an extremely loud rattling noise coming from the front end of the vehicle; and an independent mechanic replaced the sway bar end links and bushings to correct the failure. the failure mileage was 42,943. js
05/02/201085000
 On my 2005 dodge caravan the steering slips when i start the car ~ this happens whenever the car is left in the rain. the steering catches after a minute and then is fine. this has been happening for a couple of years. i have taken it to firestone and they could find nothing wrong.
01/28/201058000
 I have a 2005 dodge caravan that i have had for 2 winters now and both winters it has blown the power steering pump leaving a giant red puddle on the ground and a giant repair bill on my wallet! i have discussed it with my mechanic and was told to expect this at least once a year! i do not find this acceptable. this time it happened in my driveway but last year it happended on the road and almost landed in the ditch as a result!*cw
06/01/2009615001
 Have 2005 dodge caravan sxt- took into dealership for 60k maintenance, mileage around 61,500 at the time. was told that seal in rack-and-pinion steering unit was leaking and whole unit will need to be replaced, sooner or later. estimated cost at the time (june 1, 2009) was $750. put floor cover in agarage and have noticed no leaks to date. no noticeable steering fluid depletion to date. no noticeable change in steering function so far. will continue to observe for leaks and monitor fluid levels. looks like a common 'fix' applied to these models whether the actual need is small or large. there is some seepage in certain bearings/seals that is a normal process, so i have been told by the technician...so, i'll watch and wait. *tr
01/20/2009540001
 Car was making a whining noise when running. it became higher pitched when turning, sometimes a grinding noise. *tr
11/15/200850000104/01/2004
 Tl*the contact owns a 2005 dodge caravan. while driving approximately 5 mph on normal road conditions, the contact heard a loud noise coming from the front end of the vehicle. the vehicle was taken to an authorized dealer for inspection and they stated that the failure was related to the power steering system. in addition, the automated power door locks failed to operate. the vehicle was taken to an authorized dealer and they recommended that the computerized system be reset. currently, the vehicle has not been repaired for the failures. the failure mileage was 50,000 and current mileage was 52,220. updated 02-23-09 *bf updated 02/24/09. *jb
12/15/2008650001
 2005 dodge caravan with 65000 miles had a whining noise coming from under the hood when cold. took van to local dealership and was told that rack and pinion was leaking and would need to be replaced as well as the power steering pump and reservoir. total costs exceeding $1000! i see many of the exact same complaints about this model of van. a 3yr old vehicle with this amount of mileage should not need to have the steering system replaced! if this were a random occurrence, i'd just feel like we had some bad luck. but with all the other complaints, it seems as though dodge has a problem that could turn deadly if the steering goes out completely! *tr
10/05/200515000111/10/2004
 Whining noise coming from steering unit. vehicle has been taken into dealership 4 times and now will be the 5th time. *nm
03/17/20066830301/22/2005
 Car pulls to the right as if one of the calipers is hanging up has been to 3 different dealers for same issue now the 3rd dealer claims the tires need to be rotated (vehicle only has 11,000 miles) and an alignment of which the warranty will not cover at this point as per representative of dodge corporate office this is a maintenance issue such as an oil change yet this vehicle has had the same issue from day one! not to mention have already had to replace one tire on the right passenger side and the tire on that side is wearing on the outside as well. vehicle was also brought in for the abs light staying on. *jb
10/01/200541000206/17/2005
 Dt: the consumer stated that the vehicle was pulling to the right when driving between 5-35 mph along with a clanking sound coming from the steering area. the dealers service department replaced the outer tie rod because it was loose. the vehicle no longer pulled to the right but the clanking noise continued. *ak (12/08/05) the components affected were the right tie rod, sway eliminator links, bushings and nuts. *sc *jb
06/06/200510/31/2004
 2002 dodge caravan, steering problems, noises, ratlling, shaking. tried to fix 4 times. finally we traded it in for 2005. same problems started under 10,000. in shop now 2nd attempt to fix. also van looses all power and steering while driving. it has happened 5 times.
STEERING - GEAR BOX - SHAFT SECTOR
03/10/200828000108/03/2005
 The rack and pinion steering and the steering gear are going out on our 2005 dodge caravan. the parts are on backorder. there are seven (7) vans ahead of ours with our dealer. i spoke to chrysler and this is a known issue. they want us to continue driving the van even with this issue. they are unable to give us a date when the part will be available. *tr
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
10/12/2004285110/10/2004
 I purchased a 2005 dodge caravan 3 weeks ago. on the forth day that i purchased it (i had driven it about 50 miles), the power steering went completely out. this made it very difficult and unsafe to drive, although we did make it home. i was a horrible leak and it sprayed the entire inside of the engine compartment. (we were lucky that there was not a fire) it was towed to the dealership and i was told that a clamp had been improperly attached at the factory and was re-adjusted. i am concerned that this may be related to the current recall of the v-6 models (our caravan is a four cylinder).
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
01/22/200740000111/21/2004
 Fluid leaking from power steering unit. will require installation of new rack and pinion. this could be dangerous if unrecognized by vehicle owner and could cause accident in loss of ability to steer vehicle. this is on a 2005 vehicle. there have been several of these situations on this vehicle. automaker is not notifying owners. this piece of equipment should not fail for the lifetime of a car in most cases. since there have been several know instances in my area, i believe that it is a defective part. i was originally told that there was a 2 to 3 week backorder on the part. it has now come in and my car is being repaired. *nm
STEERING - HYDRAULIC POWER ASSIST - PUMP
03/27/200647525101/28/2005
 Dt*: the contact stated the engine makes a loud whining noise while driving. the dealership determined the power steering pump was installed incorrectly. the dealership is currently unable to repair the problem. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
08/08/200738000102/01/2005
 The axial arm connecting the steering to the wheel is internally defective. it was completely broke at a starting point. the car could not been driven, because it jerks in the same place with no advances. if this ( axial broken) happens while driving the car would flip upside down. *tr
STEERING - RACK AND PINION
03/01/200938000107/11/2005
 Tl*the contact owns a 2005 dodge caravan. the contact started the engine and heard a whining noise. it then stopped after the vehicle warmed up. after a month of experiencing this noise, she took the vehicle to the dealer. the mechanic diagnosed the failure as a gasket in the rack and pinion steering. the leaking racket was replaced and the issue was repaired. the contact believes that a recall should be issued because it is a fairly new vehicle with low mileage. the failure mileage was 38,000 and current mileage was 40,000. updated 07/17/09 *bf the rack and pinion was leaking and eventually replaced. updated 07/17/09.*jb
04/22/2008113700104/17/2008
 One week after purchasing a 2005 dodge grand caravan, the rack and pinion has to be replaced. original complaint # 10225466 4/23/08. *tr
03/10/200828000108/03/2005
 The rack and pinion steering and the steering gear are going out on our 2005 dodge caravan. the parts are on backorder. there are seven (7) vans ahead of ours with our dealer. i spoke to chrysler and this is a known issue. they want us to continue driving the van even with this issue. they are unable to give us a date when the part will be available. *tr
12/18/20071
 Rack and pinion went out (later diagnosed by dealer) on highway. started to steer very hard and has now lost all power steering. *tr
07/24/2007110/22/2005
 There was a high pitch whine if the engine was on. this noise persisted in all gears and speeds including stopped with the transmission in park. added ps fluid as it was low and the noise stopped. took the car in to the dealer and they found a leak in the rack and pinion. as car was just out of warranty dealer will repair for a reduced cost. part is ordered and will be done soon. *tr
STEERING - RACK AND PINION - PINION SHAFT
08/09/200732000102/08/2007
 I was turning left onto a main highway and i heard a clicking noise, a loud thud and scraping noise onto the asphalt. i could not maneuver the vehicle. i could have been struck by other cars that are usually traveling about 60 mph on highway 211 in barrow county. i was barely able to get it off the road. i was on the shoulder of the highway with a gulley on the passengers side and heavy 5:00 traffic on the driver's side. due to the inability to maneuver this vehicle, the tail end was barely off the highway. people would honk at me as they sped by. i had my 5 year old daughter in the 2nd row seat, and had to get out of the van, making sure i would not be struck by speeding cars, and determine which way to get her out safely. i took her out the back of the van very carefully. this entailed her having to climb over the 3rd row seating. if the van would have been struck, it would have rolled down the embankment. the tow truck driver stated this was the 4th caravan he had towed that day with the same problem. the dealership is repairing at a cost of $500.00 to me plus towing of $50.00. i called dodge as this is the 2nd defect within 4 months of owning this van. they took the report and that was it. they do not acknowledge any responsibility for either repair. the first was in april, the entire computer system was replaced, costing $900 and three weeks to repair it. akins ford in winder did both repairs. *jb
STEERING - RACK AND PINION - RACK
03/10/200845000110/15/2004
 Engine noise turned out to be a leaking power steering rack, requiring replacement at a cost of $866.91. this apparently is a very common problem with this vehicle. *tr
12/26/200656400208/23/2005
 Noticed clunking sound in front of 2005 dodge grand caravan with a whining sound. contacted chrysler reference # 15812736 after finding issue with power steering rack and sway bar. i believe this to be a manufacturer defect that could result in fatality due to steering defect. dealer repaired defect at my cost. total repair cost was $1394.43. the loss of my peace of mind was priceless. *jb