Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200305 | 03/16/2005 | 10013699 | Rattle/knocking sound from the front suspension. *sc | 04/25/2005 | |
| SUSPENSION - FRONT - MACPHERSON STRUT | |||||
| 0200405 | 05/27/2005 | 10016751 | Creaking/squawking sound from front strut area. *tt | 10/04/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/23/2011 | 36000 | ||
| Tl- the contact owns a 2005 dodge caravan. the contact was traveling 25 mph around a curve when the front driver side wheel detached from the vehicle and caused the contact crash into a wall in a parking lot. a tow truck driver was called and advised the contact that the ball joint failed. the dealer replaced the tie rod in the wheel well to repair the vehicle. the contact stated that other parts failed because of rust, but did not know what exact parts had failed. the contact stated that he wanted to submit the part the nhtsa investigators for further examination. the failure mileage was 36,000 and the current mileage was 41,000. kmj | |||
| 03/17/2006 | 6830 | 3 | 01/22/2005 |
| Car pulls to the right as if one of the calipers is hanging up has been to 3 different dealers for same issue now the 3rd dealer claims the tires need to be rotated (vehicle only has 11,000 miles) and an alignment of which the warranty will not cover at this point as per representative of dodge corporate office this is a maintenance issue such as an oil change yet this vehicle has had the same issue from day one! not to mention have already had to replace one tire on the right passenger side and the tire on that side is wearing on the outside as well. vehicle was also brought in for the abs light staying on. *jb | |||
| 10/01/2005 | 41000 | 2 | 06/17/2005 |
| Dt: the consumer stated that the vehicle was pulling to the right when driving between 5-35 mph along with a clanking sound coming from the steering area. the dealers service department replaced the outer tie rod because it was loose. the vehicle no longer pulled to the right but the clanking noise continued. *ak (12/08/05) the components affected were the right tie rod, sway eliminator links, bushings and nuts. *sc *jb | |||
| SUSPENSION - FRONT | |||
| 11/05/2010 | 31000 | ||
| Tl-the contact owns a 2009 dodge journey(na). the contact stated that while driving approximately 25 mph he heard a grinding noise while trying to decelerate. the vehicle was inspected by a dealer who replaced the rear and front suspension on the vehicle. the vehicle has been repaired. the failure mileage was 31,000. the vin was unavailable. tb | |||
| 04/20/2007 | 20000 | 1 | |
| I have replaced the front brakes 3 times it only has 48,000 miles. this last time they lasted 6,000 miles. they devolep blue heat spots on the rotors. the repair shop said when dodge took weight out of the front end they decreased the size of rotors. i have replaced the outer tierod twice. the repair shop stated dodge reducing the weight in front end. *tr | |||
| 03/31/2006 | 12748 | 4 | |
| Dt*: the contact stated when taking the vehicle to the dealer for regular maintenance the dealer determined the brakes were defective. the brakes were replaced by the dealer. in addition, the transmission fluid was discolored. brake rotors and pads were resurfaced. vehicle had an alignment. transmission fluid was discolored, but the contact declined transmission flush. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 10/17/2006 | 30000 | 2 | 03/01/2004 |
| I have had to replace the airbag sensors or my airbags could have deployed! i have a 2005 dodge caravan sxt. the brakes and rotors for this vehicle are bad to they have had to been replaced and this was costly! *nm | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 01/01/2010 | 60000 | ||
| Tl*the contact owns a 2005 dodge caravan. while driving approximately 35 mph, the lower control arm broke in half which caused him to lose control of the vehicle. the wheel bent outward and the rear quarter panel hit the guard rail and the driver was able to stop the vehicle. the vehicle was towed to the contact's residence. he called the dealer and was referred to the manufacturer. he called the manufacturer and was told that they would tow it to another dealer to have it inspected. the vehicle was at the dealer at the time the complaint was filed. the current and failure mileages were approximately 60,000. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 08/09/2007 | 32000 | 1 | 02/08/2007 |
| I was turning left onto a main highway and i heard a clicking noise, a loud thud and scraping noise onto the asphalt. i could not maneuver the vehicle. i could have been struck by other cars that are usually traveling about 60 mph on highway 211 in barrow county. i was barely able to get it off the road. i was on the shoulder of the highway with a gulley on the passengers side and heavy 5:00 traffic on the driver's side. due to the inability to maneuver this vehicle, the tail end was barely off the highway. people would honk at me as they sped by. i had my 5 year old daughter in the 2nd row seat, and had to get out of the van, making sure i would not be struck by speeding cars, and determine which way to get her out safely. i took her out the back of the van very carefully. this entailed her having to climb over the 3rd row seating. if the van would have been struck, it would have rolled down the embankment. the tow truck driver stated this was the 4th caravan he had towed that day with the same problem. the dealership is repairing at a cost of $500.00 to me plus towing of $50.00. i called dodge as this is the 2nd defect within 4 months of owning this van. they took the report and that was it. they do not acknowledge any responsibility for either repair. the first was in april, the entire computer system was replaced, costing $900 and three weeks to repair it. akins ford in winder did both repairs. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 08/09/2007 | 32000 | 1 | 02/08/2007 |
| I was turning left onto a main highway and i heard a clicking noise, a loud thud and scraping noise onto the asphalt. i could not maneuver the vehicle. i could have been struck by other cars that are usually traveling about 60 mph on highway 211 in barrow county. i was barely able to get it off the road. i was on the shoulder of the highway with a gulley on the passengers side and heavy 5:00 traffic on the driver's side. due to the inability to maneuver this vehicle, the tail end was barely off the highway. people would honk at me as they sped by. i had my 5 year old daughter in the 2nd row seat, and had to get out of the van, making sure i would not be struck by speeding cars, and determine which way to get her out safely. i took her out the back of the van very carefully. this entailed her having to climb over the 3rd row seating. if the van would have been struck, it would have rolled down the embankment. the tow truck driver stated this was the 4th caravan he had towed that day with the same problem. the dealership is repairing at a cost of $500.00 to me plus towing of $50.00. i called dodge as this is the 2nd defect within 4 months of owning this van. they took the report and that was it. they do not acknowledge any responsibility for either repair. the first was in april, the entire computer system was replaced, costing $900 and three weeks to repair it. akins ford in winder did both repairs. *jb | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 04/15/2007 | 26000 | 5 | |
| Tl*the contact owns a 2005 dodge caravan. while driving 55 mph in dry conditions the front strut failed and the contact lost control of the vehicle. the driver side front tire was punctured and began to smoke without warning. the vehicle was towed to a dealer. the current and failure mileages were 26,000. *ak the consumer experienced an electrical problems with headlights. updated 05/04/07. 8jb | |||
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||
| 08/09/2007 | 32000 | 1 | 02/08/2007 |
| I was turning left onto a main highway and i heard a clicking noise, a loud thud and scraping noise onto the asphalt. i could not maneuver the vehicle. i could have been struck by other cars that are usually traveling about 60 mph on highway 211 in barrow county. i was barely able to get it off the road. i was on the shoulder of the highway with a gulley on the passengers side and heavy 5:00 traffic on the driver's side. due to the inability to maneuver this vehicle, the tail end was barely off the highway. people would honk at me as they sped by. i had my 5 year old daughter in the 2nd row seat, and had to get out of the van, making sure i would not be struck by speeding cars, and determine which way to get her out safely. i took her out the back of the van very carefully. this entailed her having to climb over the 3rd row seating. if the van would have been struck, it would have rolled down the embankment. the tow truck driver stated this was the 4th caravan he had towed that day with the same problem. the dealership is repairing at a cost of $500.00 to me plus towing of $50.00. i called dodge as this is the 2nd defect within 4 months of owning this van. they took the report and that was it. they do not acknowledge any responsibility for either repair. the first was in april, the entire computer system was replaced, costing $900 and three weeks to repair it. akins ford in winder did both repairs. *jb | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 03/26/2008 | 90000 | 2 | 01/21/2008 |
| I bought this vehicle 2 months ago., already have problems with sway bar bushings., i already fixed at my expense.., the biggest concern is that the locks quit working., browsing on the net i found several complaints., i did already contact dodge but they are doing nothing so far. this on my appreciation is a safety matter ., since the doors can not be open with the remote., no even from inside using the buttons., the only door that has a key use for is the one for the driver., what can some one do is you have to get inside the car for any given urgency., but the only entry will be the driver's side???? please refer to these sites for such complaints please help us thanks. http://www.carcomplaints.com/dodge/caravan/2005/electrical/index.shtml. *tr | |||
| 02/21/2008 | 2 | 02/02/2005 | |
| Constant issues with sway bar bushings & sway eliminator. judging from the dealer service dept this is a common problem with these vehicles, the vehicle sounds like a jalopy the entire front end rattles and sounds completely unsafe. not only has the sway bar & bushings been replaced twice in 4 months but the power steering rack was also replaced 4 months ago. this vehicle is only 3 yrs old and only has 27,000 miles! *tr | |||
| 10/25/2007 | 30800 | 1 | 09/14/2004 |
| Clunking noise over bumps. dealer reports bad sway arm bushings, vehicle has 36 month 36000 miles bumper to bumper warranty. i am 7 weeks out of warranty and have 30,900 miles and dealer and dodge refuse to cover .157.08 out of my pocket it is my understanding this is a common problem. *tr | |||
| 06/15/2006 | 0 | 5 | 09/01/2004 |
| Defective sway bar at 28,000 miles-dealership stated it is normal with this year of caravans & that i don't have to have replaced lights would not shut off or turn on with manual operation - when the vehicle is off for a long time the lights turn on for no reason at all. we have replaced the lightbulbs on 3 different occasions fuse keeps on blowing in engine at 32,000 miles, 34,000 miles and 39,050 miles. electronic windows, door locks, automatic side door no longer operate at 41,000 miles. excessive corrosion around battery every 4,000 miles paid to have cleaned 5 times and they say my battery is fine other than the corrosion build up. *tr | |||
| 12/26/2006 | 56400 | 2 | 08/23/2005 |
| Noticed clunking sound in front of 2005 dodge grand caravan with a whining sound. contacted chrysler reference # 15812736 after finding issue with power steering rack and sway bar. i believe this to be a manufacturer defect that could result in fatality due to steering defect. dealer repaired defect at my cost. total repair cost was $1394.43. the loss of my peace of mind was priceless. *jb | |||
| SUSPENSION - REAR | |||
| 11/05/2010 | 31000 | ||
| Tl-the contact owns a 2009 dodge journey(na). the contact stated that while driving approximately 25 mph he heard a grinding noise while trying to decelerate. the vehicle was inspected by a dealer who replaced the rear and front suspension on the vehicle. the vehicle has been repaired. the failure mileage was 31,000. the vin was unavailable. tb | |||
| 06/20/2007 | 82000 | 20 | 05/04/2005 |
| Tl*the contact owns a 2005 dodge caravan. while driving 30 mph, the contact heard a roaring noise coming from the rear end. however, the noise ceased while driving 70 mph. the mechanic stated that the rear wheel axle assemblies were dry and failed on both sides of the vehicle. the rear axle assemblies were replaced, however, the roaring noise was still present. the axle assemblies were replaced a second time and the noise was no longer heard. the failure mileage was 82,000 and current mileage was 93,000. *updated 12/12/07 *bf the mechanic determined the left rear wheel assembly had failed because it was dry and had no grease. the right side was also replaced and the roar noise has since disappeared. | |||