Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
06V067000DAIMLERCHRYSLER CORPORATIONfrom 03/27/2005 to 07/01/2005V (Vehicle)26880006/19/2006MFRCHRYSLER GROUP LLC03/08/200603/08/2006
Defect SummaryOn certain vans and sport utility vehicles, the front windshield wiper motor armature shaft may break.
Consequence SummaryDuring certain operating conditions, loss of front windshield wiping capability could occur, and the driver's vision could be obscured which could result in a crash.
Corrective SummaryDealers will inspect and replace the windshield wiper motor free of charge. the recall began on june 19, 2006, to dodge durango owners. minivan owners will be notified during july 2006. owners may contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. f10.customers may also contact the national highway traffic safety administration

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
01/22/2009549871
 Upon closing of drivers side door on 2005 dodge grand caravan the glass on the rear door shattered and sent glass flying all the way to the front of the van. the van was not running or moving. the van was not involved in any accidents or unusual use since it was purchased new by me in may of 2005. if van had been moving and had passengers in rear of van, this incident could have caused injury. dealer and chrysler were contacted and were nit aware of any other problems of this nature. *tr
08/15/2008600001
 2005 dodge caravan-power door locks and drivers automatic window purchased vehicle in aug. 08. verified unit was not flood vehicle/wrecked. upon test drive noticed the automatic door lock did not work nor did the drivers window go up an down. notified the car dealership they said it was a fuse, they replaced and door locks worked as did the driver window. less that a month later with no problem with the lock or window went to make the afternoon mail run to the post office and noticed the drivers window and automatic lock no longer worked but had worked at lunch the same day. after looking on the internet i see many issues concerning this vehicle. dealer said to bring the unit in for repair of 150.00 but after talking with another person with this problem they went that route and still had door and window failure. door look failure i guess i could live with but . *tr
VISIBILITY - GLASS, SIDE/REAR
03/22/200839000111/10/2006
 Tl*the contact owns a 2005 dodge caravan. while driving 30 mph, the rear driver side window shattered. on a separate occasion, while the vehicle was parked, a neighbor informed the contact that her rear window appeared to be cracking. the rear window shattered. she paid to have the window repaired during the first failure and feels that this second incident should be covered by the manufacturer because it is a safety defect. the failure mileage was 39,000 and current mileage was 40,000. updated 06/16/08 *bf
01/30/200845301111/09/2006
 Tl*the contact owns a 2005 dodge caravan. while driving between 35-40 mph, the third row rear corner window exploded. the dealer stated that the repair was the contact's responsibility. the current and failure mileages were 45,301. updated 02-25-08 *bf updated
11/02/200735494106/23/2005
 Driving down freeway and the driver side sliding door glass shattered. i cannot continue to drive for fear of the glass to fall completely out. it happened on friday evening, so i'm waiting to contact daimlerchrysler corporation on monday morning. *jb
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
01/06/2009800001
 The power locks on my wife's 2005 dodge caravan sxt quit working. the power windows will quit working and will alternate(if driver window works passenger doesn't and the opposite) i have read on other sites about disconnecting the battery. this works for a couple of days and the problems come back. what happens if my wife and son are involved in a crash and the door locks don't work? *tr
06/15/20060509/01/2004
 Defective sway bar at 28,000 miles-dealership stated it is normal with this year of caravans & that i don't have to have replaced lights would not shut off or turn on with manual operation - when the vehicle is off for a long time the lights turn on for no reason at all. we have replaced the lightbulbs on 3 different occasions fuse keeps on blowing in engine at 32,000 miles, 34,000 miles and 39,050 miles. electronic windows, door locks, automatic side door no longer operate at 41,000 miles. excessive corrosion around battery every 4,000 miles paid to have cleaned 5 times and they say my battery is fine other than the corrosion build up. *tr
11/04/2004125253
 Consumer's air bag light is on. consumer is concerned that if involved in an accident no air bag will deploy. also, engine makes noise, and driver's side window regulator does not work.*ak phone interview update (oct 24, 2005): the passenger side air bag module was defective.
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
07/21/20041000107/16/2004
 Windshield wiper motor only had two speeds, whenever it rained hard windshield wipers were not removing the water of the windshield fast enough. this was causing poor visibility, which could lead to a vehicle crash. dealer notified. dealer informed consumer that it met fmvss. and nothing else will been done at this time. *ak
VISIBILITY - WINDSHIELD
08/03/200530901
 Dt: while parking the back windshield exploded. the glass came inwards towards the inside of the vehicle. the driver was parked, then there was an explosion sound, and owner looked outside to see if someone threw something and saw nothing. there was no sign of the windshield being hit with an object, and no objects inside the vehicle. the car has not driven over any big bumps or pothole. sdealership or the manufacturer had not been contacted. there were no injuries, but if someone would have been in the back seat t could have been injured by the glass. the vehicle iwasregulary serviced. 2005 dodge caravan. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
09/06/2006106/20/2005
 Dt*: the contact stated a recall letter # 06v067000 regarding visibility:windshield/wiper:motor was received. the vehicle was taken to the service dealer who determined that the vehicle could not be fixed because the vehicle was not originally purchased from the dealer. the manufacturer was alerted and advised the contact to take the vehicle to another service dealer. however, the contact refused to use a different service dealer.
08/17/20041600406/16/2004
 Consumer had a 2005 caravan and the windshield wipers were not working properly. the windshield wipers did not work fast enough to keep the windshield clear. the consumer's wife almost hit another vehicle when it was raining and the windshield shield wipers were working so slow that she could not see the vehicle in front of her. the consumer took the vehicle back to the dealer and was told that was the way that the vehicle was manufactured. *ak the consumer stated that the windshield wipers motor is to slow. *tc *jb