Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 2302007 | 09/27/2007 | 2302007A | 10022182 | Power sliding door adjustment and diagnosis aid. *kb updated 10/26/07. *nj | 07/19/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/01/2007 | 3618 | 50 | 04/22/2007 |
| Tl*the contact owns a 2007 dodge caravan. the air bag light illuminates intermittently. the light remains illuminated for 20 seconds or 30 minutes. the contact has taken the vehicle to the dealer on approximately four occasions. the first time, they performed a diagnostic and the vehicle passed. the second time, the dealer replaced the clockspring. the third and fourth times, they could not duplicate the failure. the failure mileage was 3,618 and current mileage was 9,000. the consumer stated since the incident was reported chrysler refunded one month's payment and repaired/replaced the clock spring again on 10/17/07 or 10/19/07. and yet again on 11/02/07 the air bag light has since illuminated. the dealer stated rear hatch, passenger sliding door and fog lamp switch were inoperable. updated 12/12/07 *tr | |||
| STRUCTURE - BODY | |||
| 06/10/2009 | 65000 | ||
| Tl- the contact owns a 2007 dodge caravan. the contact stated that she activated the sliding doors and as the contact entered the vehicle, the sliding doors closed and crushed the contact between the door and the frame. the contact took the vehicle to the dealer for inspection where they informed that the failure was not able to be determined. the failure recurred several times later. the contact also stated that while driving 60 mph, the door opened independently. the vehicle was not repaired. the manufacturer was notified and wanted the contact to take the vehicle to an authorized dealer to be inspected. the failure mileage was 65,000. kmj | |||
| STRUCTURE - BODY - DOOR | |||
| 12/27/2012 | |||
| Individual was trying to close the rear door of the van by pulling it down. the door suddenly stopped and snapped back and upward forcefully, hitting the individual, breaking a tooth and lip open. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 07/07/2007 | 300 | 1 | |
| 2007 dodge caravan rear hatch problem. this problem first occurred in july of 2007 and is becoming worse. the rear hatch door seems to be effected by temperature. when it is hot the hatch will not open with the use of the electronic key fob or buttons located in the headliner above the driver. when it is cold the hatch will open appear to come to a stop in the open position and then on its own will close. it does not sense when a person or object is in the way and will continue to close. it will also close and reopen when you attempt to close the hatch electronically. all 3 of these conditions are when you are using the key fob or buttons located in the headliner above the driver. the car has been to the dealership 7 times and they have not been able to reproduce the problem or fix the problem. on 2 occasions they have cleared an error code in the computer but this has not fixed the problem. we have a friend who has a 2005 with the same problem. unfortunately they have not attempted to have this problem fixed. *tr | |||