Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 2200406 | 10/04/2006 | 10021247 | Tire pressure monitor system information. *kb | 03/26/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/01/2010 | 22000 | ||
| Tl-the contact owns a 2007 dodge caravan sxt equipped with bridgestone turanza el 42 tires, tire size 215/65/16. the contact noticed that the tread belt on the four tires severely dry rotted. the vehicle was taken to a tire center; and the four tires were replaced with a different tire manufacturer. the failure mileage was approximately 22,000. the dot number was 7x6vct20807. js | |||
| 06/15/2007 | 10000 | 1 | 11/24/2006 |
| These tires (bridgestone turanza el42 ? 215/65r16) were oem on my 2007 dodge caravan with a firestone/bridgestone warranty. at 10,000 miles i noticed a pull to the right. i purchased a lifetime alignment and rotated the tires at b/f. after another 1300 miles, the pull was a harder right. f/b checked the alignment, stating it was good and told me this was a belt issue....put the bad tires to the rear and ordered two oem tires. i am awaiting 2 new tires of the same oem (one to be warranted the other self pay). the f/b store, where i purchased the lifetime alignment, tells me you can check a belt problem by cross rotating the tires. until that test is completed, they cannot consider replacing a damaged tire under the warranty. both tires are under the 12 month-2/32 depth warranty provided with my new car. i think f/b should cover the warranty on both damaged tires without any need to test for a belt issue. either the ?bad? belt damaged 2 tires or an improper alignment damaged 2 tires. after reading numerous reviews abt this particular tire on www.nhtsa and www.tirerack.com, i do not want to pay a dime for a turanza el42 replacement tire. reviews of these tires on bmw's, acura's, and dodge/chrysler products show numerous problems from blow-outs, poor tread wear, flat spots, cupping, and belt issues. addendum: while the original f/b store (who initially aligned and rotated my tires) will not consider honoring the tire warranty, i did find another f/b store in my area (20 miles away instead of just 4 miles away) who will replace the 2 worn tires without question and under the warranty. i will speak with the district manager of f/b about both local stores and the good and bad behaviors of each store manager. *tr | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 06/15/2007 | 500 | 5 | 06/15/2007 |
| Tl*the contact owns a 2007 dodge caravan. the contact stated that the air conditioner did not blow cool air when the vehicle was purchased. she waited two weeks to return to the dealer because she thought it was due to the vehicle being new. the dealer installed a new compressor. after the repair was made, the air conditioner worked properly in the front of the vehicle, but not in the rear. the contact took the vehicle back to the dealer and they adjusted the air conditioning system and stated that it should be working properly now. on september 5, 2007, the vehicle was retrieved from the dealer and the air conditioning is currently working properly. however, the tire pressure monitoring lamp remains illuminated. the contact also stated that the front passenger side door lock was not working inside the vehicle. currently, the locks for the sliding doors are not operating with the remote or from inside the door panel and can only be operated manually. the powertrain was unknown. the current mileage was 3,171 and failure mileage was 500. | |||