Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
10/06/201260000
 All of a sudden, bad key message appeared on dash when using key and car would not start. dealer saying replacement of win module and key is necessary. other vin #'s for other 2008 dodge caravans have recall on the remote keyless entry transmitters, dec 2008, but not my vin number for some reason.
06/08/201131687
 Year and half ago we received a recall letter from dodge concerning our 2008 dodge caravan, reference to the front brake pads. its seeems the brake pads were defective due to early wear out. the recall pads were replace by scott evans dodge according to service manager with a pad that more metal in the composition of the pad. now a year and few months later , i took my car in for front end realignment and scott evans is saying the brake pads that replaced the recall pads are now showing early wear out and should be replaced!!!!!! how is this possible, my car only has 31687 miles on it and now brakes pads are being replaced twice. my concern is the pads they put ont to replace the recall pads were also defective due to early wear out also. being this deal with vehicle brake please investigate and found if dodge is replacing recall pads and possible defective pads due to early wear out also. my wife and are in our late 50's and do not travel alot nor are our driving habits our of the norm. the miles on the car refect this. please investigate rick page
11/23/2010
 Took vehicle in for regular maint. and was told brakes are metal on metal. this with only 20000 of highway miles. i had no expectation that brakes would be so bad so early with such light duty. potentail disaster!
10/01/200913901
 2008 dodge grand caravan brake wear. on 10/01/09 my 2008 dodge caravan with 13901 miles on the speedometer required the front and rear brake pads be replaced and front and rear rotors be turned. in august of 2010 chrysler group llc, the manufacturer of dodge caravan, sent me a limited warranty extension for 2008 dodge caravans front brakes.the letter states in part that should the front brake components on your vehicle need to be replaced due to a defect in materials, workmanship or factory preparation, chrysler will pay for the cost of parts and labor,less a $50 deductible. on 08/23/10 my 2008 dodge caravan with 25494 required that front and rear brake pads and front and rear rotors be serviced again. chrysler authorized the replacement of the front brake pads and rotors but would not authorize the replacement of the rear brake pads or rotors. chryslers customer assistance representative britney stated that chrysler was working on an extended warranty for the rear brakes. i believe that by issuing the extended warranty on the front brakes chrysler is well aware of a problem with the braking system on the 2008 dodge caravan. chrysler, i believe, has initiated a silent recall, if you will, due to a flaw in the engineering design of it's braking system.
05/25/201012000
 2008 dodge caravan. normal driving led to brakes wearing out and rotors needing to be replaced at 12000 miles and rear brakes wearing out at 17000 miles. dodge is putting inferior pads and rotors on the front and inferior brake pads on the back. they know this is a problem. most autos will go much further on pads. i believe they have done this deliberately in order to get more volume in the service bays at the dealership.
10/28/2009210001
 My wife took our 2008 dodge caravan in to have her key replaced and abracadabra @ tomball dodge, in tomball,texas. the service manager told , my wife that everyone inspected her brakes , and they agreed that her brakes wear and tear were do to her driving habits, and she needed to replace her rotors only on one side. she was told that she is using her right front brakes more often than her left front brakes. when i confronted the csmgr she told me alot of people brake one side more than the other and it was more common than i thought, but they would fix both sides and make them even again , if she had the work done there today for 10% less the cost of the new pads and rotors. remember, my wife was only there to get her key replaced, and we were very lucky the technician detected the right handed braking issue, while driving the car into a noisy shop his super keen hearing was able to detect both sides. the brakes, were repaired at a local shop a few weeks ago, the parts in question were bought from tomball dodge, they have yet to comment on the right handed braking issue and its commonality. *tr