Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
06/20/201137918
 Tl - the contact owns a 2009 dodge caravan. the contact stated that while driving 70 mph, the rear brakes engaged and started to smoke. the vehicle was inspected and the contact found that the rear calipers were sticking. as a result, the calipers, rotors and the rear brake pads needed to be replaced. the contact also mentioned that he replaced the brake fluid. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was repaired. the failure mileage was 37,918 and the current mileage was 46,654. kmj
06/20/201137918
 Tl - the contact owns a 2009 dodge caravan. the contact stated that while driving 70 mph the rear brakes engaged and started to smoke. the vehicle was inspected and noticed that the rear calipers were sticking as a result the calipers, rotors and rear brake pad needed to be replaced. the contact also mentioned that he replaced the brake fluid. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was repaired. the failure mileage was 37,918 and the current mileage was 46,654. pm
04/04/201137800
 Abs brakes light along with traction controll lights always stay on. both my 2009 dodge ram 1500 and my 2009 dodge caravan have same problem. dealer says the abs module must be replaced at cost of 575.00 which is not covered under warranty. i find it hard to believe this same identical problem happening on 2 different vehicles made by same producer is just coincidence.
08/27/201141000
 Tl- the contact owns a 2009 dodge caravan. while driving approximately 60 mph, the contact noticed smoke emitting from the rear of the vehicle accompanied by an abnormal grinding sound. the contact exited the vehicle and upon inspection, noticed that the caliper had failed. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 41,000. kmj
02/15/201012244
 Vehicle -2009 dodge caravan. i have had a problem when the vehicle is on cruise and have been driving for a while. if i hit the brake, the brakes do not work. i have to jam hard on the brakes for the cruise to disengage and the brakes to work. the red brake warning light goes on, and stays on for about two to three minutes. i have taken the vehicle to two different dealers for this problem on: 2-15-10, 2-16-10, 3-18-10, 8-10-10, and 8-16-11. i have another appointment set for 8-23-11. the car is dangerous and the dealers just seem to replace parts without really knowing what the problem is.
03/11/200926000
 Tl* the contact owns a 2009 dodge caravan. the contact stated the rear brakes were doing ninety percent of the work when stopping the vehicle. the contact noticed the failure by the amount of brake dust on the rear wheel. the contact took the vehicle to the dealer and the dealer stated that there was nothing wrong with the brakes. the contact stated that although the brakes had not malfunctioned, he believed that the vehicle could cause a crash. the contact stated the rear brakes were wearing extremely prematurely. the failure mileage was 26,000. the vin was not available.
03/11/200926000
 Tl. the contact owns a 2009 dodge caravan. the contact stated the rear brakes are doing most of the work when stopping the vehicle. the contact stated the rear brakes is doing 90 percent of the stopping. the contact notice this by the amount of brake dust on the rear wheel. the contact took the vehicle to the dealer and the dealer stated their is noting wrong with the brakes. the contact stated although the brakes have not malfunctioned but stated the vehicle can cause a crash due to the rear brakes doing all of the stopping. the contact stated the rear brake wore at very low mileage. the failure mileage was 26,000. jo
12/01/2009102/28/2009
 2009 dodge grand caravan (stow and go) extreme heat and strong smell of overheated brakes coming mostly from rear brakes. the heat generated in an average 16 mile drive under normal operating conditions causes enough heat and strong brake smell that you can hardly touch the plastic hubcap mounted on the steel wheels. the emergency brake has never been used and has never been activated accidentally. the smell can be noticed all the way around the vehicle from inside and outside particularly in the rear. i am retired ase certified technician with 45 ase certifications and 50 years in the profession. i would suspect residual valve in master cylinder, sticking calipers, or parking brake components. the rear brake sensors have been touching since 16,000 miles. vin #[xxx] purchase date 28 feb 2009. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr