Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
10V164000BRAUN CORPORATIONfrom 01/31/2009 to 03/19/2010V (Vehicle)83406/04/2010MFRBRAUN CORPORATION04/23/201004/23/2010
Defect SummaryThe braun corporation is recalling certain model year 2008 through 2010 chrysler town & country and dodge caravan mobility conversions which were altered by braun between january 21, 2009 and march 19, 2010. during conversion, the chassis was raised and the floor was lowered to accommodate wheelchair accessibility features. in raising the chassis, the rear spring hats come into closer proximity to the rear tires. in rough or aggressive driving situations the tires may intermittently contact the rear spring hats.
Consequence SummaryContact between the tire spring hat may wear a hole in the tire over time. this may result in loss of vehicle control in the event of tire pressure loss increasing the risk of a crash.
Corrective SummaryBraun will notify owners and repair the vehicles free of charge. the safety recall began on june 4, 2010. owners may contact braun toll-free at 1-800-488-0359.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - WHEEL BEARING
SB-02-003-1109/23/201110041884Chrysler/dodge: the front wheel bearings is humming or growling. remove and replace both front wheel bearings, if necessary. *pe11/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/12/2010
 2009 dodge caravan - sliding doors are not held far enough away from van body resulting in paint being scratched off rear quarter panel above and beside wheel well every time you open doors. most prevalent when parked on an incline facing upwards as weight of door on pivot point brings door even closer to body resulting in impact and scratches. has been repaired by dodge 3 times now on my vehicle alone. has resulted in my case with dodge sending van in for bodywork to have dents pulled and filled, new paint and rental vehicles supplied free under warranty for several days every time. control arms have been replaced several times and have also been adjusted several times but problem continues. this has been noticed with almost every other dodge caravan ever seen model years 2009-2010. i have vowed to return every week now for the next 3 years of warranty to have problem fixed again and again until it has costed dodge more money in repairs and rentals than it would to purchase me 10 new vans before i am finished.