Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 12/06/2012 | 42500 | 1 | |
| While driving at 50mph the traction light came on and the van became unresponsive to the accelerator. while the van began to slow the power steering stopped working making it hard to maneuver off the road, good thing i was on a rural road. this is extremely dangerous!!! *tr | |||
| 12/06/2012 | 42500 | ||
| While driving at 50mph the traction light came on and the van became unresponsive to the accelerator. while the van began to slow the power steering stopped working making it hard to maneuver off the road, good thing i was on a rural road. this is extremely dangerous!!! | |||
| 06/01/2012 | 15000 | 1 | |
| While driving engine shut down and i did not know it until i realized i did not have power steering or brakes, while car still rolling i restarted vehicle. i received letter notifying me on a recall regarding this problem. i brought car in for repair. july 19 i brought my car in for oil change and told dealer that after recall repair my key gets stuck in ignition and cant turn car off unless i put vehicle in drive again and restart car and again try to shut off. dealer said they needed to check the recall and possibly replace again. they said they would inspect win module and reposition for more key support. august 15, 2012 vehicle stalled again while driving. this is getting dangerous since i have 3 toddlers in car with me at all times - the reason for purchasing a mini van. dealer states they know i have been there several times for same concern but found no stored or active codes. they stated it may have to do with needing a software update and updated to latest level. oct 22,2012 brought vehicle in again for 4th time with vehicle stalling while driving. dealer decided they would keep my vehicle and gave me a loaner to drive home. the stated they needed to duplicate in order to fix. after driving 237 miles (warranty over in 6k miles) and contacting chrysler on how to handle problem, they re-installed the safety recall again. the dealer keeps doing the same recall over and over with no resolution to this very scary stalling problem. now dec, my key again did not come out of ignition unless i restarted vehicle. don't know where to turn for further assistance with ganley dodge. *tr | |||
| 12/06/2012 | 42500 | ||
| While driving at 50mph the traction light came on and the van became unresponsive to the accelerator. while the van began to slow the power steering stopped working making it hard to maneuver off the road, good thing i was on a rural road. this is extremely dangerous!!! | |||
| 06/01/2012 | 15000 | 1 | |
| While driving engine shut down and i did not know it until i realized i did not have power steering or brakes, while car still rolling i restarted vehicle. i received letter notifying me on a recall regarding this problem. i brought car in for repair. july 19 i brought my car in for oil change and told dealer that after recall repair my key gets stuck in ignition and cant turn car off unless i put vehicle in drive again and restart car and again try to shut off. dealer said they needed to check the recall and possibly replace again. they said they would inspect win module and reposition for more key support. august 15, 2012 vehicle stalled again while driving. this is getting dangerous since i have 3 toddlers in car with me at all times - the reason for purchasing a mini van. dealer states they know i have been there several times for same concern but found no stored or active codes. they stated it may have to do with needing a software update and updated to latest level. oct 22,2012 brought vehicle in again for 4th time with vehicle stalling while driving. dealer decided they would keep my vehicle and gave me a loaner to drive home. the stated they needed to duplicate in order to fix. after driving 237 miles (warranty over in 6k miles) and contacting chrysler on how to handle problem, they re-installed the safety recall again. the dealer keeps doing the same recall over and over with no resolution to this very scary stalling problem. now dec, my key again did not come out of ignition unless i restarted vehicle. don't know where to turn for further assistance with ganley dodge. *tr | |||
| 06/01/2012 | 15000 | ||
| While driving engine shut down and i did not know it until i realized i did not have power steering or brakes, while car still rolling i restarted vehicle. i received letter notifying me on a recall regarding this problem. i brought car in for repair. july 19 i brought my car in for oil change and told dealer that after recall repair my key gets stuck in ignition and cant turn car off unless i put vehicle in drive again and restart car and again try to shut off. dealer said they needed to check the recall and possibly replace again. they said they would inspect win module and reposition for more key support. august 15, 2012 vehicle stalled again while driving. this is getting dangerous since i have 3 toddlers in car with me at all times - the reason for purchasing a mini van. dealer states they know i have been there several times for same concern but found no stored or active codes. they stated it may have to do with needing a software update and updated to latest level. oct 22,2012 brought vehicle in again for 4th time with vehicle stalling while driving. dealer decided they would keep my vehicle and gave me a loaner to drive home. the stated they needed to duplicate in order to fix. after driving 237 miles (wrranty over in 6k miles) and contacting crysler on how to handle problem, they re-installed the safety recall again. the dealer keeps doing the same recall over and over with no resolutin to this very scary stalling problem. now dec, my key again did not come out of ignition unless i restarted vehicle. dont know where to turn for further assistance with ganley dodge. | |||
| 08/21/2012 | 15955 | 1 | |
| Driving on interstate hwy at approx 60 mph when the vehicle/engine turned off. got to shoulder of hwy and was able to restart the vehicle. *tr | |||
| 08/21/2012 | 15955 | ||
| Driving on interstate hwy at approx 60 mph when the vehicle/engine turned off. got to shoulder of hwy and was able to restart the vehicle. | |||
| 07/07/2012 | 86405 | ||
| Tl* the contact owns a 2010 dodge caravan. the contact stated that while driving 5 mph and attempting a u-turn, she noticed fire coming from the front end of her vehicle. the fire department was contacted to extinguish the fire. the vehicle was towed to the contact's home and was not taken the to dealer. the manufacturer was not contacted. the failure and current mileage was 86,405. | |||
| ENGINE AND ENGINE COOLING | |||
| 02/14/2012 | 33148 | ||
| Tl* the contact owns a 2010 dodge caravan. the contact stated that the vehicle vibrated abnormally when driving at various speeds. the failure was experienced numerous times and the check engine light illuminated while the failure occurred. the vehicle was taken to the dealer several times for the failure. the dealer performed a diagnostic which located several failure codes. the dealer reset the vehicle key codes. the failure was not corrected. the vehicle continued to vibrate while driving at any speed. the failure and the current mileage was 33,148. | |||
| 02/14/2012 | 33148 | ||
| Tl-the contact owns a 2010 dodge caravan. the contact stated that the vehicle vibrated abnormally when driving at various speeds. the failure was experienced numerous times and the check engine light illuminated while the failure occurred. the vehicle was taken to the dealer several times for the failure. the dealer performed a diagnostic which located several failure codes. the dealer reset the vehicle key codes. the failure was not corrected. the vehicle continued to vibrate while driving at any speed. the failure and the current mileage was 33,148. kmj | |||
| 02/14/2012 | 33148 | ||
| Tl-the contact owns a 2010 dodge caravan. the contact stated the vehicle vibrated while driving at any speed. the failure was experienced numerous times. the check engine light illuminated while the failure occurred. the vehicle was taken to the dealer several times for the failure. the dealer performed a diagnostic, which locate several failure codes. the dealer reset the vehicle key codes. the failure was not corrected. the vehicle continues to vibrate while driving at any speed. the failure mileage and the current mileage was 33,148. li | |||
| 12/16/2010 | 640 | ||
| Tl* the contact owns a 2010 dodge caravan. the contact stated that when the vehicle was stared and the gear was shifted, the vehicle would exhibit an abnormal winding noise from the engine area. the vehicle was taken to the dealer several times for the failure. the dealer test drove the vehicle but was unable to duplicate the failure or locate a failure code during diagnostic testing. the dealer then advised that the vehicle was operating according to the manufacturer's specifications. the manufacturer was contacted and a complaint was filed. the vehicle was not repaired. the failure mileage was 640 and the current mileage was 10,800. | |||
| 12/16/2010 | 640 | ||
| Tl- the contact owns a 2010 dodge caravan. the contact stated that when the vehicle was stared and the gear was shifted, the vehicle would exhibit an abnormal winding noise from the engine area. the vehicle was taken to the dealer several times for the failure. the dealer test drove the vehicle but was unable to duplicate the failure or locate a failure code during diagnostic testing. the dealer then advised that the vehicle was operating according to the manufacturer's specifications. the manufacturer was contacted and a complaint was filed. the vehicle was not repaired. the failure mileage was 640 and the current mileage was 10,800. kmj | |||
| 12/16/2010 | 640 | ||
| The contact owns a 2010 dodge hero caravan. the contact stated when the vehicle was stared and the gear was shifted the vehicle made a winding noise in the engine area. the vehicle was taken to the dealer several times for the failure the dealer test drove the vehicle but was unable to duplicate the failure or located a failure code, and stated the vehicle was operating according to the manufacturer specification. the manufacturer took a report 20934543. the vehicle was not repaired. the failure mileage was 640 and the current mileage was 10,800. li | |||
| 09/01/2010 | 23000 | ||
| Tl- the contact owns a 2010 dodge caravan. the contact stated that the vehicle would stall sporadically without warning. the vehicle was repaired but the failure recurred. the dealer and manufacturer were notified of the failure but denied any assistance with further repairs to the vehicle. the vehicle was repaired at the contact's expense. the failure mileage was 23,000 and the current mileage was 26,000. kmj | |||
| 09/01/2010 | 23000 | ||
| Tl- the contact owns a 2010 dodge caravan. the contact stated that the vehicle would stall at any time, which could cause a crash. the vehicle was repaired prior, but the failure recurred. the dealer and manufacturer were notified of the failure, but the denied any assistance with repairs to the vehicle. the vehicle was repaired. the failure mileage was 23,000 and the current mileage was 26,000. nw | |||
| 05/06/2011 | 4600 | ||
| Tl* the contact owns a 2010 dodge caravan. the contact was driving approximately 70 mph when the vehicle stalled without warning. the contact then coasted to the side of the road and was able to restart the vehicle. the dealer was then contacted and they advised him that there were no related recalls on the vehicle. the vehicle was not inspected or repaired. the failure mileage was approximately 4,600. | |||
| 05/06/2011 | 4600 | ||
| Tl-the contact owns a 2010 dodge caravan. the contact stated that while driving approximately 70 mph when the vehicle stalled without any warning. the driver then coasted to the side of the road and restarted the vehicle. the dealer was then contacted and they advised him that there were no recalls on his vehicle for that failure. the vehicle has not been inspected nor repaired. the failure mileage was approximately 4,600. tb | |||
| 04/22/2011 | 23700 | ||
| Tl-the contact owns a 2010 dodge caravan. while driving at any speed the instrumental panel lights illuminated and the vehicle stalled. the failure has been experienced numerous times. the vehicle was taken to the dealer several times a diagnosed was performed, but was unable to locate a failure code. the dealer has not replaced any parts. the vehicle has not been repaired. the failure mileage was 23,700 and the current mileage was 23, 900. li | |||
| 11/15/2010 | 12 | ||
| Tl-the contact owns a 2010 dodge caravan. the contact stated that while driving approximately 55 mph she noticed that the vehicle woukd run hot, by her smelling something burning. the vehicle was inspected by a dealer and they advised her that it would wear off in a couple of weeks. it has been 3 months later and the she noticed the burning smell. the vehicle was inspected again by another dealer and they advised her that she had weeds stuck in her motor. the dealer removed the weeds and she could still smell the burning again. the vehicle has not been repaired. the failure mileage was approximately 12. tb | |||
| 08/24/2010 | 1000 | ||
| 2010 3.8 l dodge caravan sxt is stalling | |||
| 11/15/2010 | 12 | ||
| Tl-the contact owns a 2010 dodge caravan. the contact stated that while driving approximately 55 mph she noticed that the vehicle woukd run hot, by her smelling something burning. the vehicle was inspected by a dealer and they advised her that it would wear off in a couple of weeks. it has been 3 months later and the she noticed the burning smell. the vehicle was inspected again by another dealer and they advised her that she had weeds stuck in her motor. the dealer removed the weeds and she could still smell the burning again. the vehicle has not been repaired. the failure mileage was approximately 12. tb | |||
| 08/24/2010 | 1000 | ||
| 2010 3.8 l dodge caravan sxt is stalling | |||
| 11/15/2010 | 12 | ||
| Tl-the contact owns a 2010 dodge caravan. the contact stated that while driving approximately 55 mph she noticed that the vehicle woukd run hot, by her smelling something burning. the vehicle was inspected by a dealer and they advised her that it would wear off in a couple of weeks. it has been 3 months later and the she noticed the burning smell. the vehicle was inspected again by another dealer and they advised her that she had weeds stuck in her motor. the dealer removed the weeds and she could still smell the burning again. the vehicle has not been repaired. the failure mileage was approximately 12. tb | |||
| 08/24/2010 | 1000 | ||
| 2010 3.8 l dodge caravan sxt is stalling | |||
| 10/21/2010 | 4986 | ||
| 1. minivan stalls while hot and travelling up a hill after a stop. 2.6 times since purchase of vehicle.no power, engine completely dies car, moves backward and requires restarting. 3.reported failures to dodge dealership , called dodge customer service, the dealership claims that they can not find any fault. | |||