Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - ELECTRIC POWER ASSIST SYSTEM | ||||||||||||||||
| 10V475000 | CHRYSLER GROUP LLC | from 07/27/2010 to 08/26/2010 | V (Vehicle) | 26397 | MFR | CHRYSLER GROUP LLC | 10/07/2010 | 10/13/2010 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2010 chrysler sebring, 300, charger (lx) and dodge challenger (lc), avenger (js), and journey (jc), as well as model year 2011 dodge ram light duty pickup (ds) vehicles. some of these vehicles may experience a separation at the crimped end of the power steering pressure hose assembly. | |||||||||||||||
| Consequence Summary | Leaked power steering fluid onto hot engine components could cause a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace as necessary the power steering pressure hoses free of charge. the safety recall is expected to begin during october 2010. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler's campaign number is k26. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/23/2012 | 12000 | 1 | |
| While driving in stop and go traffic the check engine oil and esp light came on followed by four chimes and then car completely shut off and the steering locked. after several attempts, the car started up again and the codes turned off. approx 1 month later the same thing occurred. i was making a turn on a roundabout when the same thing occurred during heavy traffic and almost caused an accident. i took the car into the dealership and they said there was nothing captured on the computer. they replaced the key fob and said that this should fix the problem. 4-5 months later, i was in reno, nv. i was driving 20-35 mph and again check engine oil light, esp and four chimes and the car shut off again, the steering locked, and i coasted until i came to a complete stop and placed it in park, started car and oil and codes turned off. 24 hours later when driving home on the freeway in heavy traffic, the same thing occurred!!! i put on my hazard lights and let the car roll, came to a complete stop, placed car in park and after several attempts, the car started and codes turned off. the following day i took the car back to the dealership and again they said they could not find a problem with it, as nothing was recorded in the internal computer. i asked for the car to be kept until the problem was resolved. they were not able to duplicate it in that one week. i asked for a co pilot computer to be placed in the vehicle in hopes of capturing the problem when it occurred, as the codes turn off after car is started. dodge sent out a rep to inspect vehicle. after inspection they stated nothing is wrong with the vehicle, they cannot duplicate the problem, and there are no codes stored on the computer. i am now faced with driving an unsafe vehicle that shuts off on me in the city and most dangerously on the freeway with no set pattern and the manufacturer has done nothing to fix it!! *tr | |||
| 02/23/2012 | 12000 | ||
| While driving in stop and go traffic the check engine oil and esp light came on followed by four chimes and then car completely shut off and the steering locked. after several attempts, the car started up again and the codes turned off. approx 1 month later the same thing occurred. i was making a turn on a roundabout when the same thing occurred during heavy traffic and almost caused an accident. i took the car into the dealership and they said there was nothing captured on the computer. they replaced the key fob and said that this should fix the problem. 4-5 months later, i was in reno, nv. i was driving 20-35 mph and again check engine oil light, esp and four chimes and the car shut off again, the steering locked, and i coasted until i came to a complete stop and placed it in park, started car and oil and codes turned off. 24 hours later when driving home on the freeway in heavy traffic, the same thing occurred!!! i put on my hazard lights and let the car roll, came to a complete stop, placed car in park and after several attempts, the car started and codes turned off. the following day i took the car back to the dealership and again they said they could not find a problem with it, as nothing was recorded in the internal computer. i asked for the car to be kept until the problem was resolved. they were not able to duplicate it in that one week. i asked for a co pilot computer to be placed in the vehicle in hopes of capturing the problem when it occurred, as the codes turn off after car is started. dodge sent out a rep to inspect vehicle. after inspection they stated nothing is wrong with the vehicle, they cannot duplicate the problem, and there are no codes stored on the computer. i am now faced with driving an unsafe vehicle that shuts off on me in the city and most dangerously on the freeway with no set pattern and the manufacturer has done nothing to fix it!! | |||
| 09/05/2012 | 6800 | 1 | |
| My 2010 challenger srt8 with automatic transmission stalled when making a right-hand turn at approximately 5:00 pm on 9/5/12. engine was at normal operating temperature and the ac was running. i was travelling at about 35 mph and began braking to make a right turn into a service station. as i started into the turn at about 10 mph, the engine stalled resulting in loss of brakes and power steering. i was able to complete the turn and stop the car with hard brake pressure. no indicator warning lights appeared on the instruments. i put the car in park and restarted the car, but the transmission was inoperative. neither drive or reverse would engage. i did not notice any warning or alert lights indicating a malfunction or transmission issue. i stopped and restarted the engine again and the transmission engaged and worked normally. there were 6800 miles on car on 9/5/12. the vehicle was purchased 10 days ago, and tsbs were checked before the purchase. no mention of engine shutoff issues are listed on the nhtsa database of tsbs or recalls. i did not check customer complaints. if i had, an knew to check about stalls, i would not have purchased this vehicle. considering the severity of this issue, the number of complaints on this database, and the fact this issue has been going on for the last 4 or more years, nhtsa should initiate a defect investigation immediately. more than one person has stated on this complaint forum that this is a life threatening condition and hopefully someone doesn't have to die to get dodge to solve this problem. too late. check out complaint 10395526. apparently someone did. but the complaint doesn't show injury or death and it should be corrected. *tr | |||
| 09/05/2012 | 6800 | ||
| My 2010 challenger srt8 with automatic transmission stalled when making a right-hand turn at approximately 5:00 pm on 9/5/12. engine was at normal operating temperature and the ac was running. i was travelling at about 35 mph and began braking to make a right turn into a service station. as i started into the turn at about 10 mph, the engine stalled resulting in loss of brakes and power steering. i was able to complete the turn and stop the car with hard brake pressure. no indicator warning lights appeared on the instruments. i put the car in park and restarted the car, but the transmission was inoperative. neither drive or reverse would engage. i did not notice any warning or alert lights indicating a malfunction or transmission issue. i stopped and restarted the engine again and the transmission engaged and worked normally. there were 6800 miles on car on 9/5/12. the vehicle was purchased 10 days ago, and tsbs were checked before the purchase. no mention of engine shutoff issues are listed on the nhtsa database of tsbs or recalls. i did not check customer complaints. if i had, an knew to check about stalls, i would not have purchased this vehicle. considering the severity of this issue, the number of complaints on this database, and the fact this issue has been going on for the last 4 or more years, nhtsa should initiate a defect investigation immediately. more than one person has stated on this complaint forum that this is a life threatening condition and hopefully someone doesn't have to die to get dodge to solve this problem. too late. check out complaint 10395526. apparently someone did. but the complaint doesn't show injury or death and it should be corrected. | |||
| 07/25/2012 | 8700 | 2 | |
| This is the second time that my challenger has stalled when making a right-hand turn; the first time was about a eight months ago. yesterday, i slowed to turn into my office parking lot. when i was making this right-hand turn, the engine stalled and i could not steer the car - almost hitting the curb. after putting the car in park, i was able to restart the car. *tr | |||
| 07/25/2012 | 8700 | ||
| This is the second time that my challenger has stalled when making a right-hand turn; the first time was about a eight months ago. yesterday, i slowed to turn into my office parking lot. when i was making this right-hand turn, the engine stalled and i could not stear the car - almost hitting the curb. after putting the car in park, i was able to restart the car. | |||
| 07/11/2012 | 35973 | 1 | |
| While making a slow right turn at approximately 25 mph my vehicle stalled. the engine completely died and the oil light came on. the steering and brakes also did not function. i had to restart the car to regain control. it started back up right away as if nothing happened. although i do not remember the exact dates this has happened to me about 4 previous times. the dealership has no answers and they assume nothing is wrong because it doesn't show up on their diagnostic computer. if someone had been behind me or in front of me there would have been an accident. eventually, there likely will be. a recall needs to be issued on this problem and a solution must be found asap. according to numerous reports, this has happened repeatedly with 2010 dodge challengers. *tr | |||
| 07/07/2012 | 30900 | ||
| Tl- the contact owns a 2010 dodge challenger. the contact stated while traveling 65 mph the check engine and oil lights illuminated on the instrument panel. the contact lost power steering and brakes. the contact was able to stop the vehicle using the emergency brake. the contact stated the engine started functioning abnormally and there was a strong oil odor. the vehicle was taken to the dealer who stated there was no oil loss. the contact stated when the failure occurred they were unable to engage the brake pedal. the vehicle was currently in the dealers possession. the failure and current mileages was 30,900. rvk | |||
| 07/11/2012 | 35973 | 1 | |
| While making a slow right turn at approximately 25 mph my vehicle stalled. the engine completely died and the oil light came on. the steering and brakes also did not function. i had to restart the car to regain control. it started back up right away as if nothing happened. although i do not remember the exact dates this has happened to me about 4 previous times. the dealership has no answers and they assume nothing is wrong because it doesn't show up on their diagnostic computer. if someone had been behind me or in front of me there would have been an accident. eventually, there likely will be. a recall needs to be issued on this problem and a solution must be found asap. according to numerous reports, this has happened repeatedly with 2010 dodge challengers. *tr | |||
| 07/07/2012 | 30900 | ||
| Tl- the contact owns a 2010 dodge challenger. the contact stated while traveling 65 mph the check engine and oil lights illuminated on the instrument panel. the contact lost power steering and brakes. the contact was able to stop the vehicle using the emergency brake. the contact stated the engine started functioning abnormally and there was a strong oil odor. the vehicle was taken to the dealer who stated there was no oil loss. the contact stated when the failure occurred they were unable to engage the brake pedal. the vehicle was currently in the dealers possession. the failure and current mileages was 30,900. rvk | |||
| 07/11/2012 | 35973 | 1 | |
| While making a slow right turn at approximately 25 mph my vehicle stalled. the engine completely died and the oil light came on. the steering and brakes also did not function. i had to restart the car to regain control. it started back up right away as if nothing happened. although i do not remember the exact dates this has happened to me about 4 previous times. the dealership has no answers and they assume nothing is wrong because it doesn't show up on their diagnostic computer. if someone had been behind me or in front of me there would have been an accident. eventually, there likely will be. a recall needs to be issued on this problem and a solution must be found asap. according to numerous reports, this has happened repeatedly with 2010 dodge challengers. *tr | |||
| 07/07/2012 | 30900 | ||
| Tl- the contact owns a 2010 dodge challenger. the contact stated while traveling 65 mph the check engine and oil lights illuminated on the instrument panel. the contact lost power steering and brakes. the contact was able to stop the vehicle using the emergency brake. the contact stated the engine started functioning abnormally and there was a strong oil odor. the vehicle was taken to the dealer who stated there was no oil loss. the contact stated when the failure occurred they were unable to engage the brake pedal. the vehicle was currently in the dealers possession. the failure and current mileages was 30,900. rvk | |||
| 07/11/2012 | 35973 | ||
| While making a slow right turn at approximately 25 mph my vehicle stalled. the engine completely died and the oil light came on. the steering and brakes also did not function. i had to restart the car to regain control. it started back up right away as if nothing happened. although i do not remember the exact dates this has happened to me about 4 previous times. the dealership has no answers and they assume nothing is wrong because it doesn't show up on their diagnostic computer. if someone had been behind me or in front of me there would have been an accident. eventually, there likely will be. a recall needs to be issued on this problem and a solution must be found asap. according to numerous reports, this has happened repeatedly with 2010 dodge challengers. | |||
| 07/07/2012 | 30900 | ||
| Tl- the contact owns a 2010 dodge challenger. the contact stated that while traveling 65 mph the check engine light and oil light illuminated on the instrument panel and the contact lost power steering and brakes. the contact was able to stop the vehicle using the emergency brake. the contact stated the engine started running ruff and there was a smell of oil. the vehicle was taken to the vehicle and now errors were found with the vehicle and the dealer stated there was no oil loss. the contact stated when the failure occurred they were unable to press down on the brake peddle at all. the engine was still running when the failure occurred. the vehicle was still at the dealer at the time of the complaint. the failure mileage and current mileages were 30,900.rl | |||
| 07/11/2012 | 35973 | ||
| While making a slow right turn at approximately 25 mph my vehicle stalled. the engine completely died and the oil light came on. the steering and brakes also did not function. i had to restart the car to regain control. it started back up right away as if nothing happened. although i do not remember the exact dates this has happened to me about 4 previous times. the dealership has no answers and they assume nothing is wrong because it doesn't show up on their diagnostic computer. if someone had been behind me or in front of me there would have been an accident. eventually, there likely will be. a recall needs to be issued on this problem and a solution must be found asap. according to numerous reports, this has happened repeatedly with 2010 dodge challengers. | |||
| 07/07/2012 | 30900 | ||
| Tl- the contact owns a 2010 dodge challenger. the contact stated that while traveling 65 mph the check engine light and oil light illuminated on the instrument panel and the contact lost power steering and brakes. the contact was able to stop the vehicle using the emergency brake. the contact stated the engine started running ruff and there was a smell of oil. the vehicle was taken to the vehicle and now errors were found with the vehicle and the dealer stated there was no oil loss. the contact stated when the failure occurred they were unable to press down on the brake peddle at all. the engine was still running when the failure occurred. the vehicle was still at the dealer at the time of the complaint. the failure mileage and current mileages were 30,900.rl | |||
| 09/23/2011 | 17250 | ||
| I've had the same issue as many have discribed when your challenger loses all power steering and breaking ability while making a right turn at low speeds. luckily i was pulling into a car wash when this happened and not at my sons elementary school where the deadly potential of killing school kids was there...by the way i was on the way to pick up my kid when i made a last minute choice to get a quick wash. so as stated by everyone else here, put the car in park an was able to start right back up afterwards. not knowing this was an issue that others were having, i opened the hood and started looking for lose cables or poped caps and such and finding nothing. also prior to turning the car off i jumped into the hidden evic menus and took pictures of the important data such as chime codes, ccn software version just in case there might be an update. i noticed the oil pressure was at 0!!! after everything was back to working i check the same detail and it was at a normal 25psi. so took car into dodge and as normal, we couldn't find anything and there are no issues that i know. we also couldn't reproduce it. really? you couldn't reproduce an issue that i told you appears to be random from all the other people that have had this happen? it's like they just don't give two shits about people's lives? so i'll call corporate tomorrow and see how much they don't care either. by the way, this is the first time for me and i was at 17,250 miles. car model is the rt automatic. let's hope we can get them to fix this before people get killed. | |||
| 09/01/2010 | 3000 | ||
| Car has stalled and shut down 3 times since purchasing it in 08/2010. all three cases the car had just completed a turn onto a busy highway where luckily i was able to coast it, with no power steering, to the side of the road. on all three cases, the only indication i had that the car shut off was that the oil light flashed on. i was able to restart the car easily the first time this happened, but the third time it happened, it would not shift into drive. it finally did it after the third time i tried it. i am very concerned with this problem. i am a female that loves her new car, but my husband is worried about me driving it on the highway if it keeps shutting off. this is a dangerous problem and dodge needs to get on the ball and figure out what is going on. we have an appointment first thing in the morning with the dealership, but after reading all of the complaints from everyone else, i have little faith they will be able to find out what is going on. dodge, please fix my car! | |||
| 05/18/2010 | 125 | ||
| Steering column loud snap pop. steering column reinforcement beam cracked, included, broken. | |||