Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/01/2012 | 7803 | ||
| Tl- the contact owns a 2012 dodge challenger. the contact stated that while driving 30 mph, the steering failed causing the vehicle to veer into oncoming traffic. the vehicle was taken to a dealer where the failure could not be replicated. the failure recurred several times and was taken to the dealer where the front hub bearings and rack and pinion were replaced. the contact also stated that while driving, a snapping sound could be heard and steering control decreased. the vehicle was returned to the dealer and is currently being diagnosed. the manufacturer was contacted and was in communication with the contact for approximately a year. the failure mileage was 7,803 and the current mileage was 11,653. mh | |||
| 10/01/2012 | 7803 | ||
| Tl- the contact owns a 2012 dodge challenger. the contact stated that while driving 30 mph the steering failed causing the vehicle to careen into oncoming traffic. the vehicle was taken to a dealer for diagnosis and he was informed that the failure could not be recreated. the failure recurred and the vehicle was returned to the dealer who replaced the front hub bearings. the failure recurred and the dealer then replaced the rack and pinion. two months later while driving the contact heard something snap in the steering and once again lost some control of the steering in which he had to over steer to control the vehicle. the vehicle was taken back to the dealer and was awaiting diagnosis. the contact had ongoing communication with the manufacturer for a year however no assistance was given. the failure mileage was 7,803 and the current mileage was 11,653. dt | |||
| 12/10/2012 | 3200 | 1 | |
| 2012 dodge challenger going 10 mph in parking lot, turning right into parking space, car accelerated by itself, and stuck itself at full throttle speed, brakes failed, power steering failed. car hit and went up on concrete barrier. bounced back, stalled. *tr | |||
| 12/10/2012 | 3200 | ||
| 2012 dodge challenger going 10 mph in parking lot, turning right into parking space, car accelerated by itself, and stuck itself at full throttle speed, brakes failed, power steering failed. car hit and went up on concrete barrier. bounced back, stalled. | |||
| 03/02/2012 | 4500 | 1 | |
| Squeaking or electric motor whirring noise at low speed maneuvers such as a parking lot or backing out of a garage.. i took my car in for it's 1st oil change and tire rotation mainly because of the low price & i wanted to check on the steering noise too. i also had a clicking noise in the passenger wheel when making a left turn into the carport also which they claimed they never heard anything, even though i was looking around the lot while they were and heard my car running and one of the techs outside the car told the one backing out of the bay i hear it! now what sound he heard i don't know, probably the clicking which was much louder. the squeak, in my opinion, is really embarrassing when in a quiet area it sounds like a bushing or suspension that needs lubricating. the squeak was still there but it was nearly inaudible when at my dealership due to busy highway and shop noise. the worse thing about the whole experience was the service writer who was obviously young and inexperienced, i asked about the noise the squeaking noise and his reply was they all do that. i was like ok, i better walk out before i blow my cool but now i wonder if it is the electric motor and if that is a known annoyance, problem or is it repairable? i've seen other posts about the electric steering motor being loud on similar cars and other non mopar vehicles. i had always thought it was the rubber bushing that many older lx cars had in need of some silicone lube but after looking again myself and much closer with a little help from my dad turning the wheel it sounds like it's coming from the passenger side near the engine black as best i can tell, and that's when i realized it's an electric motor whirring sound, not a rubber bushing or tie rod end. *tr | |||
| 03/02/2012 | 4500 | ||
| Squeaking or electric motor whirring noise at low speed maneuvers such as a parking lot or backing out of a garage.. i took my car in for it's 1st oil change and tire rotation mainly because of the low price & i wanted to check on the steering noise too. i also had a clicking noise in the passenger wheel when making a left turn into the carport also which they claimed they never heard anything, even though i was looking around the lot while they were and heard my car running and one of the techs outside the car told the one backing out of the bay i hear it! now what sound he heard i don't know, probably the clicking which was much louder. the squeak, in my opinion, is really embarrassing when in a quiet area it sounds like a bushing or suspension that needs lubricating. the squeak was still there but it was nearly inaudible when at my dealership due to busy highway and shop noise. the worse thing about the whole experience was the service writer who was obviously young and inexperienced, i asked about the noise the squeaking noise and his reply was they all do that. i was like ok, i better walk out before i blow my cool but now i wonder if it is the electric motor and if that is a known annoyance, problem or is it repairable? i've seen other posts about the electric steering motor being loud on similar cars and other non mopar vehicles. i had always thought it was the rubber bushing that many older lx cars had in need of some silicone lube but after looking again myself and much closer with a little help from my dad turning the wheel it sounds like it's coming from the passenger side near the engine black as best i can tell, and thats when i realized it's an electric motor whirring sound, not a rubber bushing or tie rod end. | |||
| 05/01/2012 | 3200 | 1 | |
| At slow speed i can hear a winding noise, (noise sounds like powering steering fluid is low, even though it is full and no leaks). you can hear the noise at low speed for example backing up and turning the wheel (even if the wheel is only turned a quarter of a turn) or when you have to turn in to a driveway. *tr | |||
| 05/01/2012 | 3200 | ||
| At slow speed i can hear a winding noise, (noise sounds like powering steering fluid is low, even though it is full and no leaks). you can hear the noise at low speed for example backing up and turning the wheel (even if the wheel is only turned a quarter of a turn) or when you have to turn in to a driveway. | |||
| 05/19/2012 | 14 | ||
| Tl- the contact owns a 2012 dodge challenger. the contact stated that the front passenger side wheel detached from the vehicle. the contact had the vehicle towed to the dealer. the dealer would not inform the contact of what caused the failure, but the tow truck driver advised the contact that the tie rod was fractured. the failure and the current mileage was 14. kmj | |||