Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
05/01/201293000
 Today the outer tie rod on the drivers wheel side snapped in half. this occurred not after hitting a bump, or a curb, but pulling into a parking space. yes, a right hand turn at less than 5 miles an hour snapped the outer tie rod in two. how fortunate am i that this defective product did not break while i was on the highway? this is an absolute outrage that dodge knowingly places unsafe components on their cars, and refuses to recall them when the parts continue to fail. dodge recalls the tie rods on the dakota, ram, and durango; but after thousands of public complaints that charge tie rods are bad also, they do nothing about it. are they waiting for people to die because of their unsafe products?
11/01/201189500
 Premature busing and control arms failure, leading to loss of steering control and premature tire wear,harsh noise and poor absurbtion of road hazzards ( uneven roads, or pots holes lead to abrupt steering movement).
07/24/2008155411
 I own a 2007 dodge charger se i bought brand new 8/7/2007 at 5,000 miles i noticed a squealing noise when i applied the brakes. i immediately went to the dealership i was told that they could not hear any noise from the brakes and that maybe it was dirt getting in the brakes. dealership said they cleaned the brakes and i should have no problems. the same day i still notice the same squealing noise when i applied the brakes. i took my car in for an oil change at 6,000 miles and also advised the dealership of the brake problem again. service person said he would test drive to see if he could hear the noise and again he could not hear the noise. i went in for my 12,000 miles oil change dealership did an inspection of the car found nothing wrong with my brakes and still did not hear the noise. now at 15,500 miles while driving at 10 mph i tried to make a left turn and discovered the wheel locked up and i could not move the wheel at all at first i thought the car had stalled but there was no lights came on the dashboard to indicate that so i stopped my car and put in park and turned it off and restarted it and the when released and i was able to turn the wheel again. well 5 days later the same thing happened to me again this time i was driving 45 mph and was trying to make a right turn and as i was slowing down and attempting to make a right turn once again the wheel is locked up. i took the car to the dealership yesterday and i was advised after leaving my car there from 8am until 3:30 pm i was advised by the service person that they could not find the problem and i am terrified to drive this car. what happens if i am on the highway going 65 mph and need to turn suddenly and the wheel locks up i could be killed or hurt or hurt someone else on the road my car is still at the dealership for the service manager to see if he can see if the problem with the wheel will occur while he is driving. *tr
04/25/20070104/25/2007
 Shimmy at 73-80 mph visable steering wheel shakes and shimmys at 73mph car was at dealer for problem and the dealer rebalanced the wheels. no effect problem still exists. car was returned to another dealer and wheels were rotated. no effect problem still exists. several other owners have same problems with srt/8 models. remidies have been replacing tie rod ends, wheel bearings, road force balance of wheels and replacement of steering rack. there needs to be a tsb for this problem.
WHEELS - LUGS/NUTS/BOLTS
10/24/200955674
 Tl*the contact owns a 2007 dodge charger. while the contact was attempting to change his tires he noticed that the lug nuts were swollen and disfigured. he was also unable to take them off of the vehicle. the vehicle has not been diagnosed by the dealer. there were no prior warnings, the current and failure mileages were 55674.
10/18/2009550641
 While attempting to remove the wheels from my vehicle, i discovered that the factory tire tool would not fit on the stock lug nuts. the lug nuts are a two piece design, a steel nut with a sheet metal jacket covering it. the jacket has become warped and the tire tool will not fit. i contacted the local dealership and spoke with a mechanic. he stated it is a common problem. i then contacted the manufacturer. i was told that i had to take the vehicle in to the dealership and have it serviced before i filed a complaint. i realize this may not seem like a safety issue, i would not want my spouse or myself to be stranded along a highway or remote road because i was unable to change a flat tire due to a poor lug nut design. *tr
WHEELS - RIM
01/20/2008220001
 This has been an on going problem with my car since i bought it january 2008 i have all paper work on the car. this month alone february 20, 2009 it has been in the shop three times already. it has been in the shop for tire rims, key not working, engine light coming on all the time, stereo, speakers, had another light come on and i had to tow it myself. this is a 2007 dodge charger v6. i need some help on what to do, i drive my children and grand children in this car and i'm scared that i will be stranded some place, you don't know if the car is going to act up or not each day i pay alot of money to have and drive this car and i do not feel safe. *tr