Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| CSN-J-21 | 11/01/2009 | 10032634 | Chrysler/dodge: hot start engine cranking. the battery ground cables on the vehicles may cause slow engine cranking during hot engine starting conditions. *pe | 04/21/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| 18-005-11 | 02/05/2011 | 10037970 | Ready | 06/08/2011 | |
| 18-005-11 | 02/05/2011 | 10037970 | Chrysler: malfunction light is on with a stored trouble code. *rm | 06/08/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 02/07/2012 | 64259 | 1 | |
| The dealer refuses to honor the recalls on the engine light and tire light on, and is claiming that it does not affect my vehicle. i just brought this car from them and now i getting no where with this people. i paid 95.00 dollars for nothing and the lights still on and they told me that the reason they wont refund my money back is because they have to paid the mechanic, i believe that sold me a lemon. my resolution is to fix this car and refund my money. thanks. *tr | |||
| 02/07/2012 | 64259 | ||
| The dealer refuses to honor the recalls on the engine light and tire light on, and is claiming that it does not affect my vehicle. i just brought this car from them and now i getting no where with this people. i paid 95.00 dollars for nothing and the lights still on and they told me that the reason they wont refund my money back is because they have to paid the mechanic, i believe that sold me a lemon. my resolution is to fix this car and refund my money. thanks. | |||
| 01/02/2013 | 23000 | ||
| Tl* the contact owns a 2009 dodge charger. the contact stated that while driving 30 mph, abnormal popping noises could be heard and acceleration power decreased. the vehicle was moved to the shoulder. the vehicle was towed to the dealer where it was found that the pcv valve needed to be replaced. the vehicle was repaired. the manufacturer was notified and a complaint was filed. the failure mileage was 23,000. | |||
| 01/02/2013 | 23000 | ||
| Tl- the contact owns a 2009 dodge charger. the contact stated that while driving 30 mph, abnormal popping noises could be heard and acceleration power decreased. the vehicle was moved to the shoulder. the vehicle was towed to the dealer where it was found that the pcv valve needed to be replaced. the vehicle was repaired. the manufacturer was notified and a complaint was filed. the failure mileage was 23,000. mh | |||
| 01/02/2013 | 23000 | ||
| Tl- the contact owns a 2009 dodge charger. the contact stated that while driving 30 mph, the driver began to hear popping noises and noticed that the vehicle was losing power. the contact pulled the vehicle over to prevent the vehicle catching fire. the vehicle was towed to the dealer for inspection and they stated that the pcv valve needed to be replaced. the vehicle was repaired. the manufacturer was notified and they filed a complaint. the failure mileage was 23,000. ap | |||
| ENGINE AND ENGINE COOLING | |||
| 04/03/2012 | 71251 | ||
| This is a dodge charger in the austin independent school district's police force fleet. after performing routine maintance and upon start up, the auto begain to have a hard engine knock. after further investigation we found that a valve seat had failed and entered the piston cylinder causing a catastrophic engine failure. the engine is a 5.7 hemi. this is the second dodge 5.7 hemi to have this type of engine failure in less then a year, and at about the same engine milage. these cars are pursuit vehicles, and if this failure had been at a higher speed serious injure, or death could have occured. | |||
| 09/26/2011 | 57000 | ||
| I purchased this vehicle used in september 2010. the vehicle had a clean car fax report when i bought the vehicle. i drove the vehicle to work on saturday and back home saturday evening and parked the car in the driveway. when i went to start the car on monday to take my kids to school the car did not start. i had the car towed to an independent mechanic assuming it must have been the starter. to my dismay the mechanic told me i needed a complete valve job for $2,000.00 he told me to take the car to the dealer to see if the car was under warranty for engine failure cause it is no way a 2009 should need a this type of work this soon. he charged me $84.00 for his inspection fee and diagnosis. i had the car towed to jeep /chrysler dodge dealership in ontario california where they told me the same diagnosis except it would cost any where from $2,000.00- $4500.00 for the repair. the dealer charged a fee of $384.00 just to come up with the exact same diagnosis the independent mechanic previously told me for a fee of $84.00. i have contacted chryslers coporate office 12/07/2011 and expect a call back within 24 hours. to add insult to injury i had the dealer attempt to include the repair of a timing belt and tensioner for $400 that i did not even need. fortunately i had inspected the belt myself and was told by the independent mechanic that the belt and tensioner are in perfect working order. i addressed this with the service advisor and he told me i might as well get it done because it is due at 100k miles. i am disgusted that the dealer would try to take advantage of a customer in need of help. this unethical attempt to get more money from me made me question what other fraudulent repairs are on my estimate. i believe dodge should stand by their product and do the right thing. i am prepared to go to the media if chrysler does not do the right thing. | |||
| 09/05/2011 | 42000 | ||
| Tl- the contact owns a 2009 dodge charger. while driving approximately 50 mph, the contact noticed that white smoke emitted from the underneath the hood. the temperature gauge suddenly increased to hot. the vehicle was maneuvered to the side of the road and towed to an independent mechanic. the engine cylinders were replaced due to a defective head gasket. the vehicle was repaired; however, the contact experienced the identical failure on the day it was repaired. the vehicle was towed back to the independent mechanic for the second time where the head gasket was replaced. the failure occurred for the third time and the vehicle was currently being repaired by a different independent mechanic. the manufacturer was made aware of the failure. the approximate failure mileage was 42,000. rvk | |||
| 08/01/2011 | 48001 | ||
| Vehicle made loud bang from engine compartment and began to loose speed from 58 mph. vehilce completely shut off after emitting an acrid burning smell. towed to thomas dodge who statesengine locked up. | |||
| 09/05/2011 | 42000 | ||
| Tl-the contact owns a 2009 dodge charger. while driving approximately 50 mph, the contact noticed white smoke emitted from the underneath the hood. the temperature gauge suddenly increased to hot. the vehicle was maneuvered to the side of the road and towed an independent mechanic. the engine cylinders were replaced due to a defective head gasket. the same day the vehicle was repaired the contact was driving and experienced the identical failure. the vehicle was towed back to the independent mechanic for the second time where the head gasket was replaced. the failure occurred for the third time and the vehicle was currently being repaired by a different independent mechanic. the manufacturer was made aware of the problem. the approximate failure mileage was 42,000. js | |||
| 08/01/2011 | 48001 | ||
| Vehicle made loud bang from engine compartment and began to loose speed from 58 mph. vehilce completely shut off after emitting an acrid burning smell. towed to thomas dodge who statesengine locked up. | |||
| 09/01/2011 | 56000 | ||
| Tl- the contact owns a 2009 dodge charger. the contact attempted to start the vehicle however, the vehicle would not respond. the contact changed a fuse and was able to start the vehicle, but the blower motor and defrosted were inoperable. the dealer advised the contact that the wiring harness had failed and needed to be replaced. the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 58,000. the approximate failure mileage was 56,000. kmj | |||
| 09/01/2011 | 56000 | ||
| Tl-the contact owns a 2009 dodge charger. the contact attempted to start the vehicle; however, the vehicle did not respond or start. the contact changed a fuse and he was able to start the vehicle, but the blower motor as well as the defrost were still inoperable. the dealer advised the contact that the wiring harness had failed and needed to be replaced. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 58,000. the approximate failure mileage was 56,000. bw | |||
| 08/28/2011 | 52000 | ||
| I purchased a 2009 dodge charger in 4/11. i just performed the first oil change for me on 8/28/11. i noticed while removing the oil plug, that it was very tight and hard to loosen. after removing the plug and oil, i installed the plug back into the oil pan and it would not tighten all the way. i realized there was a lot of aluminum debris on the seal of the plug which would be from when someone cross threads and strips the threads of the oil drain plug hole. the last entity to do an oil change on this vehicle was the dealer i purchased this car from. when confronted about this, the service manager at the dealer told me it was common for these drain plugs to strip out after a few oil changes. this is unacceptable as i should not be already having to replace the oil pan on a vehicle with 52000 miles on it and a clear violation of safety for the environment. weakly built oil pans can be easily stripped and end of leaking oil out onto the ground which is unacceptable and hazardous to the environment. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 11/25/2012 | 94888 | 1 | |
| Bought a 2009 dodge charger 5.7 v8 hemi and only had it for 5 months and had to replace the hole engine due to the rods breaking and also exhaust emissions this problem has cost me over 5,000 dollars please help me with this issue. *tr | |||
| 11/25/2012 | 94888 | ||
| Bought a 2009 dodge charger 5.7 v8 hemi and only had it for 5 months and had to replace the hole engine due to the rods breakeing and also exhuast emissions this problem has costme over 5,000 dallars plesae help me with this issue | |||