Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| SB-19-003-09 | 07/10/2009 | 10030935 | Dodge: steering gear honk, hiss or groan during low speed parking lot maneuvers. *pe | 12/23/2009 | |
| STEERING - COLUMN | |||||
| SB-19-003-09 | 07/10/2009 | 10030935 | Dodge: steering gear honk, hiss or groan during low speed parking lot maneuvers. *pe | 12/23/2009 | |
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| SB-19-003-09 | 07/10/2009 | 10030935 | Dodge: steering gear honk, hiss or groan during low speed parking lot maneuvers. *pe | 12/23/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/16/2013 | 11000 | ||
| Tl- the contact owns a 2009 dodge charger. the contact stated that while driving 5 mph and attempting to enter a parking space, the vehicle exhibited an abnormal clicking as the steering wheel seized. the contact stated that he had to put more effort into turning the steering wheel before the wheel unlocked. the vehicle was taken to the dealer for inspection where they advised that the clock spring needed to be replaced. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 11,000. kmj | |||
| 01/16/2013 | 11000 | ||
| Tl -the contact owns a 2009 dodge charger. the contact stated that while driving 5 mph, the steering wheel locked up. the contact stated that he was turning into a perkins space when he heard a click noise and then was unable to turn the wheel. the contact stated that he had to put more effort into turning in order to get the wheel to unlock. the vehicle was taken to the dealer for inspection and they stated that clock spring needed to be replaced. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 11,000. ap | |||
| 09/28/2012 | 44661 | 1 | |
| Driving car when using blinkers the steering would lock up when you gave it quick jerk it would snap and be ok to drive took it to shop they tell me i need new steering column .that mine is too long for the car tech measured 34.5 max is 34+/-.7. then tells me the housing was broke and clock spring was loose they put a new clock spring in and told me i still need two more parts scm and sas .this was at a dodge dealership.quoted me 2850.00 for new steering column don't think so. just for the clock spring put in cost 530.93. *tr | |||
| 09/28/2012 | 44661 | ||
| Driving car when using blinkers the steering would lock up when you gave it quick jerk it would snap and be ok to drive took it to shop they tell me i need new steering column .that mine is too long for the car tech measured 34.5 max is 34+/-.7. then tells me the housing was broke and clock spring was loose they put a new clock spring in and told me i still need two more parts scm and sas .this was at a dodge dealership.quoted me 2850.00 for new steering column don't think so. just for the clock spring put in cost 530.93 | |||
| 03/05/2012 | 66000 | ||
| Tl* the contact owns a 2009 dodge charger. the contact stated that the tire pressure sensor repeatedly illuminated on the instrument panel. the vehicle was taken to two different independent repair shops and the contact was informed that the light would stop illuminating if she continued to drive the vehicle. the contact also stated that the vehicle was being examined for routine maintenance when she was informed that the tie rods needed to be replaced. the vehicle was repaired. the failures continued. the manufacturer was notified and offered no assistance. the failure mileage was 66,000. | |||
| 05/11/2012 | 38690 | ||
| I was pulling into a parking spot at work when it felt like i lost power steering. i was able to force the car to turn to avoid hitting another vehicle. however, because the parking lot was almost empty, i did try driving to see if it was actually loss of power steering. every time i turned to the left, i heard a clicking noise, but it didn't feel like the power steering was gone anymore. right after work i drove the car to the garage i deal with. while driving i noticed that the turn signal would not disengage. the mechanic found that the clock spring was broken. he informed me that the clock spring controls the airbag along with other features. i feel this is very dangerous! it could have been a disaster if i had been traveling at a high rate of speed when the clock spring broke. the mechanic told me that the clock spring is made of plastic. i'm not sure why something so important wouldn't be made of something a little more durable. i feel there should be a recall for this part before someone is seriously injured. | |||
| 03/05/2012 | 66000 | ||
| Tl-the contact owns a 2009 dodge charger. the contact stated that the tire pressure sensor repeatedly illuminated on the instrument panel. the vehicle was taken to two different independent repair shops and the contact was informed that the light would stop illuminating if she continued to drive the vehicle. the contact also stated that the vehicle was being examined for routine maintenance when she was informed that the tie rods needed to be replaced. the vehicle was repaired. the failures continued. the manufacturer was notified and offered no assistance. the failure mileage was 66,000. sm. | |||
| 05/11/2012 | 38690 | ||
| I was pulling into a parking spot at work when it felt like i lost power steering. i was able to force the car to turn to avoid hitting another vehicle. however, because the parking lot was almost empty, i did try driving to see if it was actually loss of power steering. every time i turned to the left, i heard a clicking noise, but it didn't feel like the power steering was gone anymore. right after work i drove the car to the garage i deal with. while driving i noticed that the turn signal would not disengage. the mechanic found that the clock spring was broken. he informed me that the clock spring controls the airbag along with other features. i feel this is very dangerous! it could have been a disaster if i had been traveling at a high rate of speed when the clock spring broke. the mechanic told me that the clock spring is made of plastic. i'm not sure why something so important wouldn't be made of something a little more durable. i feel there should be a recall for this part before someone is seriously injured. | |||
| 03/05/2012 | 66000 | ||
| Tl-the contact owns a 2009 dodge charger. the contact stated that the tire pressure sensor repeatedly illuminated on the instrument panel. the vehicle was taken to two different independent repair shops and the contact was informed that the light would stop illuminating if she continued to drive the vehicle. the contact also stated that the vehicle was being examined for routine maintenance when she was informed that the tie rods needed to be replaced. the vehicle was repaired. the failures continued. the manufacturer was notified and offered no assistance. the failure mileage was 66,000. sm. | |||
| 05/11/2012 | 38690 | ||
| I was pulling into a parking spot at work when it felt like i lost power steering. i was able to force the car to turn to avoid hitting another vehicle. however, because the parking lot was almost empty, i did try driving to see if it was actually loss of power steering. every time i turned to the left, i heard a clicking noise, but it didn't feel like the power steering was gone anymore. right after work i drove the car to the garage i deal with. while driving i noticed that the turn signal would not disengage. the mechanic found that the clock spring was broken. he informed me that the clock spring controls the airbag along with other features. i feel this is very dangerous! it could have been a disaster if i had been traveling at a high rate of speed when the clock spring broke. the mechanic told me that the clock spring is made of plastic. i'm not sure why something so important wouldn't be made of something a little more durable. i feel there should be a recall for this part before someone is seriously injured. | |||
| 03/05/2012 | 66000 | ||
| Tl-the contact owns a 2009 dodge charger. the contact stated that the tire pressure sensor repeatedly illuminated on the instrument panel. the vehicle was taken to two different independent repair shops and the contact was informed that the light would stop illuminating if she continued to drive the vehicle. the contact also stated that the vehicle was being examined for routine maintenance when she was informed that the tie rods needed to be replaced. the vehicle was repaired. the failures continued. the manufacturer was notified and offered no assistance. the failure mileage was 66,000. sm. | |||
| 05/11/2012 | 38690 | ||
| I was pulling into a parking spot at work when it felt like i lost power steering. i was able to force the car to turn to avoid hitting another vehicle. however, because the parking lot was almost empty, i did try driving to see if it was actually loss of power steering. every time i turned to the left, i heard a clicking noise, but it didn't feel like the power steering was gone anymore. right after work i drove the car to the garage i deal with. while driving i noticed that the turn signal would not disengage. the mechanic found that the clock spring was broken. he informed me that the clock spring controls the airbag along with other features. i feel this is very dangerous! it could have been a disaster if i had been traveling at a high rate of speed when the clock spring broke. the mechanic told me that the clock spring is made of plastic. i'm not sure why something so important wouldn't be made of something a little more durable. i feel there should be a recall for this part before someone is seriously injured. | |||
| 02/14/2012 | 40126 | ||
| When operating steering became difficult to control. examination by a certified mechanic disclosed a leak in the powew steering hose which was found on later year similar vehicle engine. crimping was faulty. | |||
| 05/12/2009 | 13000 | ||
| Tl-the contact owns a 2009 dodge charger. while driving at low speed 15 mph and turning the steering wheel right or left there was a growling noise coming from the steering wheel. the vehicle was taken to the dealer who repaired the brakes but the noise continued. the vehicle was taken back to the dealer who stated they cannot repair the problem because they cannot hear the noise or duplicate the problem. the manufacturer was not notified. the failure mileage was 13,000....mw | |||