Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 12V197000 | CHRYSLER GROUP LLC | from 05/06/2010 to 07/26/2011 | V (Vehicle) | 119072 | 05/18/2012 | MFR | CHRYSLER GROUP LLC | 05/02/2012 | 05/04/2012 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2011 and 2012 300 and dodge charger vehicles. these vehicles may lose abs/esc system function due to an overheated power distribution center. | |||||||||||||||
| Consequence Summary | This could lead to loss of vehicle control, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Chrysler will notify owners, and dealers will relocate the abs/esc system fuse, free of charge. the safety recall began on may 18, 2012. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler | |||||||||||||||
| 12V042000 | CHRYSLER GROUP LLC | from 01/01/2011 to 07/11/2011 | V (Vehicle) | 9137 | 04/02/2012 | MFR | CHRYSLER GROUP LLC | 02/07/2012 | 02/07/2012 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2011 and 2012 dodge charger police vehicles. the low beam headlamps of some vehicles could fail due to an overheated bulb harness connector. other vehicles may lose abs/esc system function due to an overheated power distribution center. | |||||||||||||||
| Consequence Summary | This could lead to loss of visibility and/or braking ability, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Chrysler will notify owners and dealers will replace the headlamp jumper harnesses and relocate the abs/esc system fuse within the power distribution center, free of charge. the safety recall began on april 2, 2012. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler's recall number is m01.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| WB-D-12-10 | 02/28/2012 | 10044839 | Chrysler/dodge: a vip lop restriction program introduced in an effort to monitor and correct quality issues in timely and efficient manner for hands free module (hfm). *pe | 08/01/2012 | |
| CSN-M-15 | 04/01/2012 | 10044845 | Dodge: see document search button for owner letter. under certain driving conditions, tire pressure monitor sensors (tpms) may leak air. also, instrument panel control (ipc) and body control module (bcm), while in stealth mode, need | 08/01/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/25/2013 | 38500 | ||
| Low beam headlight on driver side failed to illuminate. while replacing the bulb, a visual inspection indicated the connector had overheated and the electrical connection had become loose. the dealer was contacted to see if a recall had addressed this issue. they advised the recall only affect police cruiser and this car was not identified as a recall. the dealer indicated the repair solution would be to replace the entire electrical harness. currently the vehicle has not been repaired. based on other complaints regarding this same issue the current recall:nhtsa campaign number: 12v197000 should be extended to include passenger cars as well as the police cruisers. in addition dealer should check the high beam connectors as well to avoid potential safety issues of complete failure or fire while driving. | |||
| 12/24/2012 | 40000 | ||
| Noticed the low beam headlight on the passenger side was out, went to get a new bulb and replaced it. after a few days noticed the light went out again took it in to a dodge dealership and i was told i would need to replace all wiring because the wires were melted and it would only be a matter of time before the other headlight would go out. looked up recalls & even called the 800 number but my model is not one of the vehicles covered but its the exact problem that is happening with my car. | |||
| 02/04/2013 | 43000 | ||
| Tl* the contact owns a 2011 dodge charger. the contact stated that the passenger headlights were inoperable. the vehicle was taken to an auto shop and the bulb was replaced. two weeks after the failure was repaired, the headlights became inoperable again. the dealer was notified, who stated that the head lamp jumper harnesses and the abs/esc system fuse within the power distribution center needed to be replaced. the contact referenced nhtsa campaign id number: 12v042000 (electrical system) but was advised that the recall only included those vehicles that were being used as police vehicles. the vehicle was not repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was 43,000. | |||
| 12/24/2012 | 40000 | ||
| Noticed the low beam headlight on the passenger side was out, went to get a new bulb and replaced it. after a few days noticed the light went out again took it in to a dodge dealership and i was told i would need to replace all wiring because the wires were melted and it would only be a matter of time before the other headlight would go out. looked up recalls & even called the 800 number but my model is not one of the vehicles covered but its the exact problem that is happening with my car. | |||
| 02/04/2013 | 43000 | ||
| Tl- the contact owns a 2011 dodge charger. the contact stated that the passenger headlights were inoperable. the vehicle was taken to an auto shop and the bulb was replaced. two weeks after the failure was repaired, the headlights became inoperable again. the dealer was notified, who stated that the head lamp jumper harnesses and the abs/esc system fuse within the power distribution center needed to be replaced. the contact referenced nhtsa campaign id number: 12v042000 (electrical system) but was advised that the recall only included those vehicles that were being used as police vehicles. the vehicle was not repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was 43,000. kmj | |||
| 10/27/2012 | 44300 | ||
| Tl-the contact owns a 2011 dodge charger. the contact stated that the driver's side low beam headlight burned out. the vehicle was taken to the dealer who advised that the low beam headlamps failed due to an overheated bulb harness connector. the dealer advised the contact that the vin was not included in nhtsa campaign id number: 12v042000 (electrical system: fuses and circuit breakers). the vehicle was not repaired. the manufacturer was notified who advised that the vin was not included in the recall and offered no further assistance. the failure mileage was 44,300. kmj | |||
| 10/27/2012 | 44300 | ||
| Tl-the contact owns a 2011 dodge charger. the contact stated the driver side low beam headlights harness burnt out. the vehicle was taken to the dealer who stated the low beam head lamps fail due to an overheated bulb harness connector the dealer stated there was a recall but the vin was not included. the recall nhtsa campaign id number: 12v042000 component: electrical system: fuses and circuit breakers. the vehicle was not repaired. the manufacturer was notified who stated the vin was not included and offered no other assistance. the failure mileage was 44,300. mw | |||
| 11/06/2012 | 17838 | 1 | |
| I purchase my car 9 months ago never had a problem until i took it to a dealer to get the 2 recalls fix after a week my car wouldn't turn on call them the steering wheel light show up engine light and abs too said it was the battery that dead but they charge and it was fine week later my car steering wheel lock couldn't brake because got lock too call the dealer show same lights steering abs engine lights too now they saying my hd lights was the cause for the computer to mess up call the guy who install them explain to them couldn't been the lightshe install a rely which does has any contact the cable with the computer they told me will late me know the next day still waiting for them to call me also a friend had problem too with the computer dealer try to charge him he got a lawyer dealer end up paying for everything they want to charge me 2700 for something that is not my problem hd lights been on my car for 9 months got them same day i purchase my car never had a problem until dealer put hands on it i ask different locations that put hd lights for cars like mines they said if the hd lights were install wrong it takes 3 to a week for the computer to shot down lock everything on the car no way to drive it but my car doesn't do that it turn ons only problem the steering wheel locks and brakes too sometimes wont turn on but it takes an hour and it turns but same problem the car already had a electrical problem is just dealer doesn't want to paid and looks for any excuse to make customer paid but im right everything is on file plus got proof too people that has experience on light all said same to me. *tr | |||
| 11/06/2012 | 17838 | ||
| I purchase my car 9 months ago never had a problem until i took it to a dealer to get the 2 recalls fix after a week my car wouldnt turn on call them the steering wheel light show up engine light and abs too said it was the battery that dead but they charge and it was fine week later my car steering wheel lock couldnt brake because got lock too call the dealer show same lights steering abs engine lights too now they saying my hd lights was the cause for the computer to mess up call the guy who install them explain to them couldnt been the lightshe install a rely which does has any contact the cable with the computer they told me will late me know the next day still waiting for them to call me also a friend had problem too with the computer dealer try to charge him he got a lawyer dealer end up paying for everything they want to charge me 2700 for something that is not my problem hd lights been on my car for 9 months got them same day i purchase my car never had a problem until dealer put hands on it i ask diffrent locations that put hd lights for cars like mines they said if the hd lights were install wrong it takes 3 to a week for the computer to shot down lock everything on the car no way to drive it but my car doesnt do that it turn ons only problem the steering wheel locks and brakes too sometimes wont turn on but it takes an hour and it turns but same problem the car already had a electrical problem is just dealer doesnt want to paid and looks for any excuse to make customer paid but im right everything is on file plus got proof too people that has experience on light all said same to me | |||
| 11/28/2012 | 39900 | ||
| Tl - the contact owns a 2011 dodge charger. the contact stated that while driving 35 mph, both headlights malfunctioned. the vehicle was taken to the dealer and the technician diagnosed that the headlight jumper harness needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 12v042000 (electrical system:wiring). the vehicle was not repaired. the failure mileage was 39,900 and the current mileage was 39,972. kmj | |||
| 08/15/2012 | |||
| Tl-the contact owns a 2011 dodge charger. the contact received notification of nhtsa campaign id number: 12v197000 (electrical system:fuses and circuit breakers) and contacted the dealer to secure an appointment for recall repairs. the contact stated that the parts needed for the repair had not been available for approximately five months. the contact was concerned with driving the vehicle without having the safety defect serviced. the contact had not experienced a failure. the current mileage was 11,000. kmj | |||
| 08/15/2012 | 11000 | ||
| Tl-the contact owns a 2011 dodge charger. the contact received a recall notice nhtsa campaign id number: 12v197000 (electrical system:fuses and circuit breakers). the contact stated that the parts have not been available for approximately five months. the dealer was contacted approximately mid july and parts were still not available. the contact was corcerned to drive the vehicle with recall safety defect. the approximate current and failure was 11,000.yn | |||
| 05/01/2012 | 27000 | ||
| Tl* the contact owns a 2011 dodge charger. the contact stated that while driving at various speeds, the speedometer began to display inaccurate readings, the air conditioner began to turn off and on, and the radio would play continuously. the failure recurred intermittently. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle's computer system needed to be upgraded. the vehicle was not yet repaired. the contact also stated that the parts were not available for the unrelated recall associated with nhtsa campaign id number 12v197000 (electrical system:fuses and circuit breakers). as a result, the driver was driving 25 mph and lost control of the vehicle. the vehicle then crashed into a guard rail. no injuries were reported. the authorized dealer was notified and the contact was again informed that the parts necessary to repair the recall were not available. the manufacturer sent an engineer to examine the vehicle. but no assistance was offered. the failure mileage was 27,000. | |||
| 05/01/2012 | 27000 | ||
| Tl-the contact owns a 2011 dodge charger. the contact stated that while driving at various speeds, the speedometer began to display inaccurate readings, the air conditioner began to turn off and on, and the radio would play continuously. the failure recurred intermittently. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle's computer system needed to be upgraded. the vehicle was not yet repaired. the contact also stated that the parts were not available for the unrelated recall associated with nhtsa campaign id number 12v197000 (electrical system:fuses and circuit breakers). as a result, the driver was driving 25 mph and lost control of the vehicle. the vehicle then crashed into a guard rail. no injuries were reported. the authorized dealer was notified and the contact was again informed that the parts necessary to repair the recall were not available. the manufacturer sent an engineer to examine the vehicle. but no assistance was offered. the failure mileage was 27,000. sm. | |||
| 06/30/2012 | 14455 | ||
| Upon starting the vehicle during daylight hours, the auto light control was on for the vehicles low beam headlight use. as time went on, and a few stops were made, a plastic aroma was noticed several times during frequent stopping between traffic lights. the vehicle's evic messaging system was checked for any overheating issues due to the high temperatures of the day. nothing was out of the ordinary. several oncoming vehicles were flashing their headlights towards our way in order to warn us of an issue with our headlights, which we could not see from inside the vehicle at the time. and it wasn't dark enough to see this issue occurring. we pulled the vehicle over to inspect, only to find our driver side low beam headlight flickering and strobing. i was able to purchase yet another headlight low beam from the local walmart store, that was spec'd as an oem replacement from sylvania. this was the 2nd time the light has been replaced, but first for me to do so. i tried to replace the bulb, only to discover that the low beam connector was melted on that side of the car, which was encased by it's own protective housing. upon cleaning up the connection the best i could, we got the light to work. the next few miles were ok, but then noticed the smell again. the occurance is now happening every day, and we try to catch it before the connector melts. the car must stay at home until the dealer can look at this and solve the issue. the issue occurred after a recall on the power distribution center was completed a few weeks ago, recall m10 was completed, and now several electrical issues have followed. to now end, this vehicle has had over 26 issues in a span of 16 months now. and we've deemed it unfit for driving safety, to include, brake, abs, strut, sway bushings, rotor, starting, power drains, etc. this list is longer than mentioned above. wiring is extremely hot around there. | |||
| 05/20/2011 | 1944 | ||
| First issue(s) occured in may of 2011 and have continued to date. over 25 visits to 2 dealerships for fixes, and no one can get a fix on it. first, it was the passive entry door handles, which have occurred 5 times and 5 fixes since last year. second issue was the power shutdown for the car, 3 dead batteries, and several issues concerning the uconnect system shutting down during driving. there has been a relentless amount of suspension and braking issues occurring. the issues include having to replace warped rotors, uneven balding tires(twice now), abs failing and traction control failing, uneven door seams, flaking and chipping paint(especially between body panels), and now brakes again grinding sideways in the calipers. there has been so many issues, that i had to contact a lawyer, which is now presently on it's 97th day of submittal to get this vehicle rectified. i've also had the vehicle in the chrysler star customer satisifaction program since jan. of 2012 at 8,012 miles and they were not able to warranty the rotor issue, which has forced us to have the rotors changed it at another service, not being a dodge dealer. the car is currently being looked at for bad sway bar link bushings and several other bushings showing dry rot prematurely. i've also experienced the trunk poping open in mid driving, which has been the only thing besides the 5th door handle replacement that has worked since purchasing it. recently, the cars transmission would not shift out of 2nd gear and was forced to pull over and restart it on a major highway. | |||
| 03/17/2012 | 17419 | ||
| The first time the incident happened i was driving down livernois and the hurled them it shut down and the service power steering came up and the throttle light and it would not start for about and hour after it started it shut down 10 more times before we was able to make it home this was a saturday night at about 9:30 them we took it in to the dealership and they kept it for 2 days gave it back and it did it again on the following saturday took it back on the following monday and they kept it for a week and a half then i received it back and it did it again ad i took it back then it did it agin the following saturday and i took it to a different dealership they say the problem could not be duplicated so they gave it back so it happens gain this pat monday may 11,2012 an it is now at the dealership thy still don't know what's wrong but it has been 4 times and i'm terrified to drive it i had to children and when the car cuts off it gives no warning so the cars behind me do not know what's going on i'm scared | |||
| 06/08/2011 | 350 | ||
| The first week i got my car the brake light came on while i was driving. my car was ordered for me and took a little over two months to be delivered. the brake light comes on, flashes and then goes off at unpredictable times. i have taken it to the dealer 4 times but they never put that compaint on my sheet. they keep saying the computer isn't showing anything wrong. i also had a problem with the car keyless entries not working, they replaced the door handles and now they work. the car has also locked me out on three seperate occasions. once with my 1 year old son inside and the key was inside as well, had to jimmy door to get in. also my seatbelt sticks. if i drive over 20 minutes i have to unlock lock and unlock again to get my seatbelt to open. | |||
| 01/19/2012 | 5745 | ||
| While turning left to cross multiple lanes on the highway, i accelerated to go and the car began coasting. i pressed on the gas and nothing! i put it in neutral, heard it rev and put it into drive..still nothing! the car would not accelerate. with on coming traffic and cars swerving to keep from plowing into me, i quickly put the car in park, shut it off, tried to re-started it (x3)and put it in drive. i was finally able to get it to go. the next day, my car was hard to start (x3). after warming up for approximately 10 mins, i left for work. low & behold, the same exact thing happened at the same exact spot except this time my car shut off during the turn. once again, with oncoming traffic and speeding cars dodging my stopped vehice, i immediately threw it into park, tried to restart it x2, then put it in drive and was able to get out of the way of the tractor trailer who was not going to be able to stop! on the way to the dealership, it happened twice to my husband but the dealership says there is no code, it hasn't happened to us and thus no problem i can assure you, as a deputy sheriff, this problem isn't just dangerous, it's deadly! | |||
| 01/12/2012 | 15990 | ||
| Safety concerns that effect vehicle control, egress and value. steering has loud grinding sound and becomes hard to turn. uconnect and electrical occassional problems; trunk opens by itself, you can hear the relay click and release the trunk, door handles do not unlock the car, airnag light comes on and goes off after restarting, uconnect control touch screen not functioning, dash lights stay on even when the car is locked and all other lights off. | |||
| 12/08/2011 | |||
| Car has stalled and shut off when driving. car locks you out and will not open unless you use the key. electrical module that controls car is like 'hal from 2001 space odyssey, it does what it wants and the dealer has to reprogram it twice a month. turns the ac on by itself in freezing weather. | |||
| 12/08/2011 | |||
| Airbag system failure. indicator light, dealer tested and satted airbag module is defective, airbag system not working. part would take 3 weeks to come in! | |||
| 12/08/2011 | |||
| Car has stalled and shut off when driving. car locks you out and will not open unless you use the key. electrical module that controls car is like 'hal from 2001 space odyssey, it does what it wants and the dealer has to reprogram it twice a month. turns the ac on by itself in freezing weather. | |||
| 12/08/2011 | |||
| Airbag system failure. indicator light, dealer tested and satted airbag module is defective, airbag system not working. part would take 3 weeks to come in! | |||
| 12/08/2011 | |||
| Car has stalled and shut off when driving. car locks you out and will not open unless you use the key. electrical module that controls car is like 'hal from 2001 space odyssey, it does what it wants and the dealer has to reprogram it twice a month. turns the ac on by itself in freezing weather. | |||
| 12/08/2011 | |||
| Airbag system failure. indicator light, dealer tested and satted airbag module is defective, airbag system not working. part would take 3 weeks to come in! | |||
| 03/02/2011 | 1024 | ||
| U-connect (hands frees phone) disconnects and will not reconnect, until car is restarted. has been in the shop three times. chrysler group has been contacted, stated they were aware of the problem. stated they would would be sending a update cd with instructions, never arrived steering alignment: camber problem has wore 5/32 of tread on the front tires in 7600 miles. | |||
| 06/22/2011 | 7000 | ||
| Tl- the contact owns a 2011 dodge charger. the contact stated that the keyless entry system did not work at times on the front driver side door and the vehicle would sporadically lock itself. the contact took the vehicle to the dealer several times, but the failure persisted. the door handle was replaced once and a software upgrade was performed twice to no avail. the dealer was not able to correct the failure. the failure mileage was 7,000. kmj | |||
| 06/22/2011 | 7000 | ||
| Tl- the contact owns a 2011 dodge charger. the contact stated the keyless entry system does not work at times on the front driver side door and the vehicle will lock itself with the alarm system not open as well. the contact has taken the vehicle to the dealer several times, but the problem still exists. the contact has had the door handle replaced once and a software upgrade three twice. the dealer has not been able to correct the failure. | |||