Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 22-002-12 | 03/17/2012 | 10044112 | Chrysler: steering wheel vibration at highway speeds. this bulletin involves road testing, tire balancing, road force variation and if necessary contacting star for vehicles less than 12,000 miles. model charger model years 2011-2012 *js | 05/14/2012 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| SB-19-003-12 | 12/08/2012 | 10050523 | Dodge: while conducting closed training course exercises, power steering, in police vehicles, would over heat, in ambient temperatures, causing handling maneuvers difficult. models 2011-2012 charger. *pe | 01/31/2013 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/06/2012 | 17838 | 1 | |
| I purchase my car 9 months ago never had a problem until i took it to a dealer to get the 2 recalls fix after a week my car wouldn't turn on call them the steering wheel light show up engine light and abs too said it was the battery that dead but they charge and it was fine week later my car steering wheel lock couldn't brake because got lock too call the dealer show same lights steering abs engine lights too now they saying my hd lights was the cause for the computer to mess up call the guy who install them explain to them couldn't been the lightshe install a rely which does has any contact the cable with the computer they told me will late me know the next day still waiting for them to call me also a friend had problem too with the computer dealer try to charge him he got a lawyer dealer end up paying for everything they want to charge me 2700 for something that is not my problem hd lights been on my car for 9 months got them same day i purchase my car never had a problem until dealer put hands on it i ask different locations that put hd lights for cars like mines they said if the hd lights were install wrong it takes 3 to a week for the computer to shot down lock everything on the car no way to drive it but my car doesn't do that it turn ons only problem the steering wheel locks and brakes too sometimes wont turn on but it takes an hour and it turns but same problem the car already had a electrical problem is just dealer doesn't want to paid and looks for any excuse to make customer paid but im right everything is on file plus got proof too people that has experience on light all said same to me. *tr | |||
| 11/06/2012 | 17838 | ||
| I purchase my car 9 months ago never had a problem until i took it to a dealer to get the 2 recalls fix after a week my car wouldnt turn on call them the steering wheel light show up engine light and abs too said it was the battery that dead but they charge and it was fine week later my car steering wheel lock couldnt brake because got lock too call the dealer show same lights steering abs engine lights too now they saying my hd lights was the cause for the computer to mess up call the guy who install them explain to them couldnt been the lightshe install a rely which does has any contact the cable with the computer they told me will late me know the next day still waiting for them to call me also a friend had problem too with the computer dealer try to charge him he got a lawyer dealer end up paying for everything they want to charge me 2700 for something that is not my problem hd lights been on my car for 9 months got them same day i purchase my car never had a problem until dealer put hands on it i ask diffrent locations that put hd lights for cars like mines they said if the hd lights were install wrong it takes 3 to a week for the computer to shot down lock everything on the car no way to drive it but my car doesnt do that it turn ons only problem the steering wheel locks and brakes too sometimes wont turn on but it takes an hour and it turns but same problem the car already had a electrical problem is just dealer doesnt want to paid and looks for any excuse to make customer paid but im right everything is on file plus got proof too people that has experience on light all said same to me | |||
| 10/11/2012 | 13000 | 3 | |
| This is the third time that all the idiot lights on the dashboard come on and then we proceed to lose the power steering and brakes. chrysler's lemon law division states that they will fix it and that my issue is not a lemon law case. i simply have requested them to take the car back and have their engineering department take it apart to find out what is going on with i and to give me a new vehicle. each of the three times this has occurred, we have been extremely fortunate to be in a parking lot only traveling a couple miles per hour. this issue was suppose to have been resolved already and has not apparently. i no longer trust my safety and life nor the safety and well being of others on the road if i were to drive this car again. the only remedies that are acceptable to me are to remove all the electrical wiring and computers and replace them with new or to exchange the vehicle. i fear for my safety with this car. please note that i also have a 2011 chrysler 300c that has been fine with no major issues. *tr | |||
| 10/11/2012 | 13000 | ||
| This is the third time that all the idiot lights on the dashboard come on and then we proceed to lose the power steering and brakes. chrysler's lemon law division states that they will fix it and that my issue is not a lemon law case. i siomply have requested them to take the car back and have their engineering department take it apart to find out what is going on with i and to give me a new vehicle. each of the three times this has occured, we have been extremely fortunate to be in a parking lot only traveling a couple miles per hour. this issue was suppose to have been resolved already and has not apparently. i no longer trust my sfaety and life nor the safety and well being of others on the road if i were to drive this car again. the only remedies that are acceptable to me are to remove all the electrical wiring and computers and replace them with new or to exchange the vehicle. i fear for my safety with this car. please note that i also have a 2011 chrysler 300c that has been fine with no major issues. | |||
| 01/12/2012 | 15990 | ||
| Safety concerns that effect vehicle control, egress and value. steering has loud grinding sound and becomes hard to turn. uconnect and electrical occassional problems; trunk opens by itself, you can hear the relay click and release the trunk, door handles do not unlock the car, airnag light comes on and goes off after restarting, uconnect control touch screen not functioning, dash lights stay on even when the car is locked and all other lights off. | |||
| 09/10/2011 | 3500 | ||
| When driving on the highway at a continuous speed of 70+ miles per hours, the car drifts in the lane. i can hold the steering straight and the car continues to be a problem. i am afraid to drive the vehicle on the highway and i don't feel safe in the car. we are constantly getting car sick and thats just not normal i have taken the car in a few times to the dealership and they can't find anything wrong with the vehicle. i have reported the problem to dodge, but i have to take it in to another dealership where they are close to the highway . i dont know if it is the tires or the steering, but the dealership said they was nothing wrong. i asked the service manager if i could take them on the highway with me and i was told no. there is something wrong with the car and i just want it fixed for my families safety and everyone else that is next to me driving down the interstate. | |||
| 01/12/2012 | 15990 | ||
| Safety concerns that effect vehicle control, egress and value. steering has loud grinding sound and becomes hard to turn. uconnect and electrical occassional problems; trunk opens by itself, you can hear the relay click and release the trunk, door handles do not unlock the car, airnag light comes on and goes off after restarting, uconnect control touch screen not functioning, dash lights stay on even when the car is locked and all other lights off. | |||
| 09/10/2011 | 3500 | ||
| When driving on the highway at a continuous speed of 70+ miles per hours, the car drifts in the lane. i can hold the steering straight and the car continues to be a problem. i am afraid to drive the vehicle on the highway and i don't feel safe in the car. we are constantly getting car sick and thats just not normal i have taken the car in a few times to the dealership and they can't find anything wrong with the vehicle. i have reported the problem to dodge, but i have to take it in to another dealership where they are close to the highway . i dont know if it is the tires or the steering, but the dealership said they was nothing wrong. i asked the service manager if i could take them on the highway with me and i was told no. there is something wrong with the car and i just want it fixed for my families safety and everyone else that is next to me driving down the interstate. | |||
| 01/12/2012 | 15990 | ||
| Safety concerns that effect vehicle control, egress and value. steering has loud grinding sound and becomes hard to turn. uconnect and electrical occassional problems; trunk opens by itself, you can hear the relay click and release the trunk, door handles do not unlock the car, airnag light comes on and goes off after restarting, uconnect control touch screen not functioning, dash lights stay on even when the car is locked and all other lights off. | |||
| 09/10/2011 | 3500 | ||
| When driving on the highway at a continuous speed of 70+ miles per hours, the car drifts in the lane. i can hold the steering straight and the car continues to be a problem. i am afraid to drive the vehicle on the highway and i don't feel safe in the car. we are constantly getting car sick and thats just not normal i have taken the car in a few times to the dealership and they can't find anything wrong with the vehicle. i have reported the problem to dodge, but i have to take it in to another dealership where they are close to the highway . i dont know if it is the tires or the steering, but the dealership said they was nothing wrong. i asked the service manager if i could take them on the highway with me and i was told no. there is something wrong with the car and i just want it fixed for my families safety and everyone else that is next to me driving down the interstate. | |||
| 12/01/2011 | 5 | ||
| 2011 dodge charger. consumer expresses discontent concerning chrysler corporation *tgw the consumer stated the vehicle would not start and chrysler was aware there was an issue and never informed him. the consumer also stated the vehicle has a terrible blind spot, which was restrictive, as his body transgressed higher towards the back making it difficult seeing low hoods. also, the rear window view was higher, apparently to allow more trunk space, which blocked the consumer from seeing, the hood when backing out of parking spaces. the consumer stated he could barely see the speedometer, the numbers were a lot smaller and difficult to read. also, it was difficult to adjust the tilt wheel. the consumer stated he had to use extra strength to pull the wheel up or down. the consumer stated there was a drag in the vehicle, when he removed his foot from the accelerator, the vehicle would slow down more rapidly. also, it was easy to accidentally move the shifter into a lower gear. also, the transmission was not shifting properly. *jb | |||
| 03/02/2011 | 1024 | ||
| U-connect (hands frees phone) disconnects and will not reconnect, until car is restarted. has been in the shop three times. chrysler group has been contacted, stated they were aware of the problem. stated they would would be sending a update cd with instructions, never arrived steering alignment: camber problem has wore 5/32 of tread on the front tires in 7600 miles. | |||