Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
96V094000CHRYSLER CORPORATIONfrom 07/01/1987 to 06/01/1990V (Vehicle)14000011/08/1996ODICHRYSLER GROUP LLC06/13/199606/17/1996
Defect SummaryThe frame can crack at the steering gear attachment and/or the steering gear mounting bolts can fracture.
Consequence SummaryThe steering gear can separate from the vehicle frame resulting in a loss of vehicle control increasing the potential for a vehicle accident.
Corrective SummaryDealers will add reinforcements to the frame and replace the steering gear mounting bolts. if the frame is already cracked, the steering gear weld nuts will also be replaced.
NotesOwners who take their vehicles to an authorized dealer on an agreed upon service date and do no receive the free remedy within a reasonable time should call chrysler at 1-800-853-1403.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/10/2008118100109/22/1987
 Re: steering recall as issued... nhtsa action # pe96003 for dodge dakota vehicle. recall was for steering box other than rack and pinion steering. i'm the original owner of this vehicle and have had a issue with a wandering vehicle at highway speeds for many years. dealer could never find a problem. i found the steering rack and pinion mounting points stress fractured, weld nut mounts pulled away. visual cracking around area at the back of the cross member. dodge said recall was only for the steering gear box mounts. why was the rack and pinion mounts not included in this recall? entire rack assembly was loose all these years because of a defect in welding from the factory. *tr
11/17/1996
 Recall related, 96v094000, steering gear attachement, in for repair in november, december 1996 and january, 1997, parts are not available contacted manufacturer and other dealerships. *ak
11/14/1996
 Dealer stated that they didn't have a certified welder and it would take (6) months before they could get a welder to perform recall work. *ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
1
 Consumer believes power steering unit should be included in the recall on steering/gear attachment, incomplete remedy.
1
 Steering gear defective.
STEERING - RACK AND PINION
 Recall on rack and pinion--refund requested for repairs previously done.
02/24/19971
 Rack and pinion steering failed prior to recall notice.
2
 Bolts to rack and pinion broke loose causing damage to rack and pinion and bushings due to causing vehicle to be out of alignment, replacement is failing due to bolt loosening.
 Rack and pinion/fram crossmember built sturdy, resulting in a separation.
06/12/1998
 Vehicle on recall. according to dealer, was told to bring vehicle in & leave it. would take one day to fix. took vehicle & left it. returned to pick it up & was told nothing was repaired on rack & pinion due to a broken part under vehicle. *ak
 Rack and pinion bolts broke loose and caused rack and pinion to go bad, bushing failed causing front end to be out of line, replace rack and pinion.
04/09/1998
 Received recall notice (#96v094000) rack and pinion steering. called dealer & took vehicle in to the mechanic. was told needed to wait for special welder & would notify owner. received another recall notice. called back to dealer. mechanic again said needed to wait with other vehicles for welder specialist to do the repairs on steering. *ak
01/07/19971
 Recall work on the steering rack and pinion mount is unable to be done due to a lack of parts.
 Recall 96v094000. dlr refuses to serve recall because truck was dirty. *ak
10/22/1997
 Consumer states that the vehicle was included in a recall on the rack and pinion mount; manufacturer recall # 688, nhtsa recall#96v094. the rack and pinion steering was damaged during recall repair, so he notified the service mananger about the problem. the service manager informed him that the lower steering coupler had gone bad. owner had vehicle inspected by a another mechanic, and was told that the part that was replaced by the dealership didn't need replacing. owner then contacted that manufacturer's customer sevrice line . *ak
01/23/19971
 Rack and pinion defective.
 Was driving and the steering rack and pinion fell off . *ak
 Owner received recall notice for rack&pinion system he notes that repairs were made but the problem became worst
11/07/1996
 Rack and pinion steering mount recall; has not been able to get recall work done on his vehicle. dealer continues to say they do not have the parts. *ak
01/24/1997
 Dealership will not make appointment, keeps putting off, consumer back; said recall was not high priority for repairs. recall #96v094000. *ak
 Rack and pinion steering recall repairs refused due to unavailability of parts. (96v-094). *ak
12/19/1996110/08/1988
 Had recall work done on dec. 17 and on dec.18 made a right hand turn heard noise underneath and then vehicle became hard to steer. took vehicle back to dealer and said he needed to call chrysler, rack & pinon was worn out. *ak chrysler stated that this failure had nothing to do with recall repairs. *slc *jb
11/01/1996
 Recall for rack and pinion steering mount on back order quoted by reigler dodge in summit nj. owner has made several attempts to call chrysler manufacturer and was put on hold for over an hour every time. please describe details. *ak
11/18/1996
 The dealer said he has no information about the recall concerning rack and pinion steering and the dealer will not perform the recall repairs until the manufacturer gives word. 96v094000.
 Scheduled appointment for (1) hour on 11/19/96, dealer stated that vehicle would have to be kept all day after arriving for appointment, would not provide a loaner vehicle. terms not met according to recall notice 96v094000. *ak
11/14/1996
 Vehicle on recall for rack and pinion gear , has taken into dealer and he said that will not have parts until february. consumer feels that it is dangerous to drive with the vehicle in this condition. 96v094000. *ak
05/28/1996
 Rack pinion steering broke while driving, causing a loss of steering. *ak
STEERING - WHEEL AND HANDLE BAR
04/20/1998111/09/1990
 Steering coupling broke causing loss of control after recall repair.
09/22/19961
 The steering wheel locked, causing accident.
10/01/1994105/01/1988
 Steering wheel loose due to missing pin.