Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/26/20101250001
 Hit a tree head on and the airbags failed to deploy and i hit the tree very hard the truck is undriveable. *tr
08/18/20031
 While driving at 55 mph with the cruise control set, another vehicle pulled across the highway and the consumer t-boned the other vehicle. the consumer applied the brakes to avoid hitting the other vehicle, but hit it broadside. upon impact, the airbags failed to deploy. there were no injuries.*ak
1
 The consumer loss control of the vehicle when the brakes failed at 40 mph. the vehicle hit a tree and none of the airbags deployed. *jb
10001
 When the consumer applied the brakes, the brake pedal traveled to the floor, which caused the consumer to lose control of vehicle and hit a tree. consequently none of the airbags deployed. *jb
AIR BAGS - FRONTAL
09/17/2009931201
 Tl*the contact owns a 2002 dodge dakota. while driving 40 mph he crashed into a light pole. upon impact the frontal air bags failed to deploy. as a result he sustained injuries to his back, shoulder and hip on the left side. a police report was filed. the vehicle is currently being inspected by an insurance adjuster. he notified the manufacturer and was advised by a representative that unless the engine comes into the cab, the air bags will not deploy. the failure and current mileages were 93,120. updated 10/19/09 *cn the consumer stated he suddenly steered towards the pole to avoid being hit by vehicle #2. the manufacturer sent the consumer a letter stating the vehicle failed to reach the correct deceleration speed and found no problems with the system and no codes were present. the consumer stated the battery had been disconnected at the scene due to the utility pole and the possibility of electrocution. updated 10/19/09. the consumer stated chrysler has not done nothing about the problem. updated 04/12/10.
11/15/20081000001
 Tl*the contact owns a 2002 dodge dakota. while driving 10 mph in rainy weather conditions, the contact's vehicle was struck head-on by another vehicle traveling approximately 55 mph. the contact's air bags failed to deploy and there were no warning indicators illuminated on the instrument panel. the police and ambulance were called to the scene and a report was filed. two occupants sustained severe injuries. the vehicle was destroyed and towed to a collision center. the failure and current mileages were 100,000. updated 03/04/09. *lj updated 03/06/09. *jb
11/10/200650000
 Tl*the contact owns a 2002 dodge dakota. the contact stated that the horn was inoperative. the dealer and the manufacturer stated that they were not liable for the damages because the vehicle was no longer under warranty. there were no recalls pertaining to the failure. in addition, the air bag on the driver's side was not working due to the horn failure. the failure mileage was 50,000 and current mileage was 74,000.
03/18/200861600108/27/2002
 Tl*the contact owns a 2002 dodge dakota. while driving between 55-60 mph, the contact blacked out. the vehicle veered to the left, clipped a telephone pole, and dropped down 15 feet into a creek. the driver side air bag failed to deploy. the contact climbed out of the window and collapsed. he was transported to the hospital in an ambulance. the contact suffered severe whiplash, and herniated and ruptured one disc in his neck. he now has a titanium plate in his neck and is experiencing back pain, along with difficulty keeping his balance. the insurance company stated that the vehicle was destroyed. the contact has pictures available. police report number 79061-08 was filed. the current and failure mileages were 61,600.
04/01/2005108000110/22/2002
 Consumer hit an iron pole while crossing rail road tracks at an undetermined speed, and neither frontal air bags deployed. vehicle is at the body shop for inspection. *ak the driver's side air bag did not deploy. *nm
03/02/200325273110/26/2001
 While driving 35 mph on the highway the driver loss control of the vehicle and hit a tree. none of the air bags deployed deploy. *nlm. *ak *cb *jb
08/16/2002
 While driving at 35mph and with no warning consumer's vehicle was hit in front center, and air bags did not deploy. dealer notified.*ak
04/23/2002
 Vehicle hit a tree at 55 mph, location of impact was between headlights. neither airbag deployed, consumer hit his head on the windshield, suffered extensive injuries to head and neck. damage to vehicle was $ 7118.00.*ak
02/24/2002201/01/2002
 My truck sustained severe front end damage, and air bags did not deploy. photographs available upon request.*ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
11/07/20044800010
 The air bag sensor stayed on. clock spring malfunctioned. consumer was concerned that the air bag will not deploy upon impact. *ak