Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - MULTIPLE AXLE | |||||
| 0300306 | 10/20/2006 | 10020924 | Axle fluid level. *kb | 01/30/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/12/2013 | 56952 | 1 | |
| I have a 2007 dodge dakota quad cab, v-6 that was bought new and serviced at the same dealership since i have owned it. no one else has worked on it. i took it in for the regular oil change recently and asked them to check on a popping kind of sound coming from what i thought was the right front end. the dealer said i needed shocks on all four wheels. it cost me about $950.00 to have this done. i am 65 years old and have been driving since i was 16 years old. i have owned many cars, but have never had to replace the shocks in any vehicle i have owned. this is my third dakota. the first two were used as work trucks and carried heavy loads just about every day. both had over 100,000 miles when i got rid of them and i never had any problem with the shocks. the dakota i currently have has not been used for carrying anything heavy. probably the heaviest was a couple of sheets of plywood. i have talked to a friend of mine who is in charge of all fleet vehicles for the county in which i live. he said of all the vehicles he has worked on, he has never had to replace all four shocks. he said every now and them one shock on a vehicle may go out, but never all four. i contacted the dealer who told me to contact dodge. dodge looked at the specifics and said it was due to normal wear and tear. i feel that i have been taken to the cleaners by the dealer. *tr | |||
| 01/12/2013 | 56952 | ||
| I have a 2007 dodge dakota quad cab, v-6 that was bought new and serviced at the same dealership since i have owned it. no one else has worked on it. i took it in for the regular oil change recently and asked them to check on a popping kind of sound coming from what i thought was the right front end. the dealer said i needed shocks on all four wheels. it cost me about $950.00 to have this done. i am 65 years old and have been driving since i was 16 years old. i have owned many cars, but have never had to replace the shocks in any vehicle i have owned. this is my third dakota. the first two were used as work trucks and carried heavy loads just about every day. both had over 100,000 miles when i got rid of them and i never had any problem with the shocks. the dakota i currently have has not been used for carrying anything heavy. probably the heaviest was a couple of sheets of plywood. i have talked to a friend of mine who is in charge of all fleet vehicles for the county in which i live. he said of all the vehicles he has worked on, he has never had to replace all four shocks. he said every now and them one shock on a vehicle may go out, but never all four. i contacted the dealer who told me to contact dodge. dodge looked at the specifics and said it was due to normal wear and tear. i feel that i have been taken to the cleaners by the dealer. | |||
| 03/25/2012 | 64000 | ||
| Tl-the contact owns a 2007 dodge dakota. the contact stated that while driving 5 mph, the front tie rod fractured and bent the gear box, and the rack-and-pinion. the vehicle was towed to the dealer but not repaired. the contact repaired the vehicle independently. the manufacturer was notified of the failure who offered no assistance. the failure mileage was 64,000. kmj | |||
| 03/25/2012 | 64000 | ||
| Tl-the contact owns a 2007 dodge dakota. the contact stated while driving in a parking lot at 5 mph the tie rod broke and bent the gear box and the rack a pinion. the vehicle was towed to the dealer who stated the warranty will not cover the repairs because it expired. there are no recalls for this failure and he would have to pay at his expense $2500 for the repairs. the contact repaired the vehicle. the manufacturer was notified who offered no assistance. the failure mileage was 64,000. mw | |||
| 12/15/2010 | 22000 | ||
| This vehical was purchased 11/07 new. the corrosion on the drive components is incredible. you can chip the rust off . the brakes have siezed up four times. the first time it was just past the three year warranty at approximately 22,000 miles. i called the dealer at the time, and they said there was no warranty. the last time was friday 3/23/2012, at 4 1/2 years old at 28,000 miles. it burned up the front pads. this is the fourth time i have had to redo the front brakes. i have redone the rear brakes once for the same reason. i called ram customer assistance, and at first their representative said they would buy the replacement parts. after talking with them a second time, a different representative refused to help me and said the case was closed. the steering column is falling apart, the muffler and driveshaft are ready to fall off, the front axles, ball joints and the struts are extreemly rusty. you can chip the rust off of these components. i dismantled the brake system again, and the caliper pistons were frozen solid. upon removal, i found the caliper pistons full of rust and pits on the inside. the body itself has no corrosion at all. i am looking at $2000 to $3000 thousand in parts alone. this truck has never towed a boat or been on a boat ramp. i live in an area where they rarely use salt or soultion on the roads and have maybe 1-3 inches of snow a year. i need help as this truck is going to fall apart within the next year or so. i have documented all of this with pictures, and i have a case number with chrysler. | |||
| 03/25/2012 | 64000 | ||
| Tl-the contact owns a 2007 dodge dakota. the contact stated while driving in a parking lot at 5 mph the tie rod broke and bent the gear box and the rack a pinion. the vehicle was towed to the dealer who stated the warranty will not cover the repairs because it expired. there are no recalls for this failure and he would have to pay at his expense $2500 for the repairs. the contact repaired the vehicle. the manufacturer was notified who offered no assistance. the failure mileage was 64,000. mw | |||
| 12/15/2010 | 22000 | ||
| This vehical was purchased 11/07 new. the corrosion on the drive components is incredible. you can chip the rust off . the brakes have siezed up four times. the first time it was just past the three year warranty at approximately 22,000 miles. i called the dealer at the time, and they said there was no warranty. the last time was friday 3/23/2012, at 4 1/2 years old at 28,000 miles. it burned up the front pads. this is the fourth time i have had to redo the front brakes. i have redone the rear brakes once for the same reason. i called ram customer assistance, and at first their representative said they would buy the replacement parts. after talking with them a second time, a different representative refused to help me and said the case was closed. the steering column is falling apart, the muffler and driveshaft are ready to fall off, the front axles, ball joints and the struts are extreemly rusty. you can chip the rust off of these components. i dismantled the brake system again, and the caliper pistons were frozen solid. upon removal, i found the caliper pistons full of rust and pits on the inside. the body itself has no corrosion at all. i am looking at $2000 to $3000 thousand in parts alone. this truck has never towed a boat or been on a boat ramp. i live in an area where they rarely use salt or soultion on the roads and have maybe 1-3 inches of snow a year. i need help as this truck is going to fall apart within the next year or so. i have documented all of this with pictures, and i have a case number with chrysler. | |||
| 03/11/2012 | 63000 | ||
| Tl- the contact owns a 2007 dodge dakota. the contact stated that while driving 2 mph, the front end suspension fell from under the vehicle. the vehicle lost all power steering and the tire rod punctured the front driver side tire. the dealer was notified of the failure. the vehicle was towed back to the contact's residence and was neither diagnosed nor repaired. the failure and the current mileage was 63,000. kmj | |||
| 03/11/2012 | 63000 | ||
| Tl- the contact owns a 2007 dodge dakota . the contact stated that while driving 2 mph , without any warnings the front end suspension fell from underneath the vehicle where the vehicle lost all power steering and the tire rod punctured the left front tire. the dealer was notified about the failure. the vehicle was towed back to the contacts residence. the vehicle was not diagnosed nor repair. the failure and the current mileage was 63,000.cv | |||
| SUSPENSION - FRONT | |||
| 03/20/2010 | 49000 | ||
| 2007 dodge dakota slt quad cab (4-door), 4wd v-8 flexfuel w/49000 miles, purchased 2 years ago with 22000 miles. drive very conservatively. infrequently haul light loads, and have never hauled a trailer. noticed front-end rattling noise when driving over common everyday road bumps. found both tie rod ends were sloppy and at risk of falling off. also found the lower right ball joint had unacceptable play. had to replace all three parts. old parts are available. | |||
| 05/10/2008 | 19000 | ||
| Tl*the contact owns a 2007 dodge dakota. while driving approximately 35 mph on normal road conditions, the vehicle began to vibrate excessively without warning. the contact heard a loud noise coming from the tires and the ride performance was very poor. the vehicle was taken to an authorized dealer for inspection and they stated that the failure was related to the front lower ball joints. the vehicle was repaired under the service warranty and all four tires were replaced. the vehicle was taken to the authorized dealer on a separate occasion for the identical failure; however, the parts were unavailable and placed on a massive back order. the vehicle has not been repaired. the failure mileage was 19,000 and current mileage was 29,000. | |||
| 07/19/2008 | 23683 | 1 | |
| Notified dealer of tire struts & shocks on july 19, 2008 by phone. larry said to come in and pick up warranty and factory warranty and to make an appointment with dodge service dealer lithia dodge for warranty and to purchase an extended warranty. appointment made to get vehicle fixed. *tr | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 05/01/2011 | 1 | 09/01/2008 | |
| 2007 dodge dakota. consumer writes in regards vehicle repairs related to shocks *tgw the dealer only installed a right shock, because the mount for the left shock had a broken weld and the shock was bent. the dealer advised the consumer to take the vehicle to a body shop for repairs. an inspection at the body shop revealed, the bed needed to be removed, because there was a crack in the frame. *jb | |||
| 11/10/2007 | 10 | 1 | |
| I purchased a new 2007 dodge dakota quad cab, 4x4, automatic. the front shocks are inadequate for the vehicle. on bumps and dips the front end will continue to bounce several times after the initial compression of the shocks. at freeway speeds the vehicle almost becomes uncontrollable on a good dip or bridge joint. an investigation of an internet forum dedicated to dodge dakotas (dodge world) revelaed that this poblem has existed since a front end change to the vehicle in 2005. dodge does not feel there is an issue with the shocks. i wouldn't mine buying aftermarket shocks and fixing the problem myself, but there are none available. *cn | |||