Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR
08/30/2003200002004/15/2000
 Power steering fails. lose control of steering at highway speeds after about 1.25 hours. first occurance in august 2002, then october, 2002. did not drive on highway for extended period until august 2003 - failed again and again on mountain roads, exits, straightaways while passing, gentle curves. november 2002 dealer replaces rack and pinion and bushings at 23,997 miles. august 18, 2003, 31424 miles, dealer replaces column, intermediate shaft and bolt per starline. sep 3, 2003, 31904 miles, dealer replaces all four control arms - cannot replicate problem as they will not drive the required miles, i'm their test dummy. the knobs for air conditioning also broke at this time - charged to fix this. manufacturer says to contact dealer, dealer won't drive necessary miles - i still have to check the sep 3 repair to see if it really fixed the problem. each time the alignment is out and they will not fix this as part of the warranty item although i maintain my vehicles' alignment. the brakes have been relined at 26k miles because the dealer said they were shuddering - which i had not experienced until they repaired them. shocks have been replaced, have been trying to get the rear struts replaced due to excessive sway and loss of control when carrying a load, another thing they claim not to replicate.
SERVICE BRAKES, AIR - ANTILOCK
08/17/200439527101/02/2000
 Anti-lock brake system. while driving along at aprox 40 mph with the windows up and air conditioning fan on high speed, i didn't hear an approaching fire truck as i neared an intersection. upon entering the intersection, i was starteled by the loud blow of the fire truck's air horn and immediately slammed on the brakes. the anti-lock brakes system engage in a very perculiar manner! immediately upon feeling the brakes engage, the anti-lock brake system released the brakes and allowed my vehicle to coast forward nearly 20 yards before the brakes re-engaged bringing my vehicle to a halt. if it were not for the skillful driving of the fire truck's operators (both front and rear drivers) who swirved and steered around me, the outcome would have been disastrous (even fatal).*ak
SERVICE BRAKES, HYDRAULIC
10/21/2008140000
 Tl- the contact owns a 2000 dodge dakota. the contact stated the front brakes locked on the vehicle. while traveling 50 mph the front calibers locked and dragged the vehicle to a grinding halt. the vehicle was taken to the dealer and the dealer said the piston in the caliber failed causing the system to lock up. the vehicle was repaired. the failure mileage was 140,000 and the current mileage was 165,000.rl
08/04/2008169000
 Tl*the contact owns a 2000 dodge dakota quad cab. while driving 55-60 mph, the contact smelled hot brake fluid and noticed that the brake pads were grinding into the rotor. the vehicle was towed to his residence. upon further investigation, the contact discovered a defect in the knuckle of the vehicle. the vin was unknown. the failure mileage was 169,000 and current mileage was 169,015.
1
 Fax fm kerrie m. studley (ma) re the defective ball joints on her 2002 chrysler dodge dakota 4x4 quad cab pickup truck, reply attn mark sternman/boston ofc. *ph *mr
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
07/15/20041
 The brake disc steel is faulty, and pits. this causes very jerky, difficult, and unreliable braking. as if one was braking on top of logs. two years ago we had the disc(s) machined, and that fixed the problem temporarily. but it returned. today we are having the discs replaced. i think dodge should be made aware of this problem, and recall it.*ak
08/27/2003200001
 Front brake rotors on the 2000 dodge dakota truck are of inadequate designed, they warp too often..no support from the dealer or manufacturer.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
04/16/200563716111/04/2000
 Vibrations during braking at high and low speeds. pulsing while depressing brake pedal. today the right front brake overheated while driving at highway speed on level road. the disc brakes were locked up on the rotor and would not release. appears to be a failure within the caliper??? i have heard several other reports of similar incidents of this type. is this a design flaw or problem that can result in an accident? the truck may have caught fire due to the overheating of the brakes, however it did not during this incident.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
10/25/200473817108/12/2003
 1-grabbing & squeaky brakes; 2-front rotors & disc pads; 3-replaced front rotors & disc pads. dealership kept old parts. ak
11/05/200393426103/15/2000
 Shuddering and vibration in brakes when stopping at all speeds. have replaced pads, and rotors twice. had rotors turned once in between changes. have seen many other complaints and service bulletins issued on this. why is no one doing a defect investigation?*ak
07/05/200338000212/09/2002
 Truck shakes when braking at slow or moderate speed. replaced front rotors and pads three months ago at 38,000 miles. now with 43,000 miles the shaking has returned. *la
08/04/2003601/28/2000
 My 2000 dodge dakota has has front rotor problems continually. dealer temporarly cured the problem by changing front pads, turning down front rotors and rear drums. warranty ran out and i had same problem. warped front rotors. i had heavy duty rotors installed and ceramic pads installed at different times. nothing has helped the problem. when i step on the breaks the front end shimmys until i take it to a repair facility to have more work done. okay for about 5,000 or less miles. what are my options besides setting the thing on fire and getting a new one?*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
01/04/2005311/19/1999
 I have a '2000 dodge dakota, quad cab 4x4 that has reoccuring break warpage problems. i drive about 12000 miles a year, mostly highway, and need to replace my rotors atleast every 18 months. durring normal breaking durring wet or icy conditions there is excessive pulsing that leads to individual tires locking up and skidding and activation of the antilock breaking system. ive replaced the rotors with dealer puchased parts and equivilant aftermarket parts and both warp within 1-1.5 year.*ak
10/25/200473817108/12/2003
 1-grabbing & squeaky brakes; 2-front rotors & disc pads; 3-replaced front rotors & disc pads. dealership kept old parts. ak
02/18/200312000103/12/2000
 I have needed to have the rotors on my 2000 dodge dakota quad cab for the second time now and it only has 39k miles on it! the truck vibrate uncontrollably from highway to anything above 30mph when you try and stop. this problem has been persistant since about 12000 miles on the odometer. ill dodge ever stand behind this or make a good replacement part or do we all have to get into an accident??*ak
11/05/200393426103/15/2000
 Shuddering and vibration in brakes when stopping at all speeds. have replaced pads, and rotors twice. had rotors turned once in between changes. have seen many other complaints and service bulletins issued on this. why is no one doing a defect investigation?*ak
07/05/200338000212/09/2002
 Truck shakes when braking at slow or moderate speed. replaced front rotors and pads three months ago at 38,000 miles. now with 43,000 miles the shaking has returned. *la
08/04/2003601/28/2000
 My 2000 dodge dakota has has front rotor problems continually. dealer temporarly cured the problem by changing front pads, turning down front rotors and rear drums. warranty ran out and i had same problem. warped front rotors. i had heavy duty rotors installed and ceramic pads installed at different times. nothing has helped the problem. when i step on the breaks the front end shimmys until i take it to a repair facility to have more work done. okay for about 5,000 or less miles. what are my options besides setting the thing on fire and getting a new one?*ak
07/31/200336000109/21/2002
 I currently have a heavy surging sensation while braking. i was told my rotors were warped. my dodge dakota 4x2 quad cab has 40000 miles. i feel that i should be able to rely on my vehicle to stop without shaking me or my family like a rag doll. the heavy shaking may lead to my ability to control my truck while stopping, which constitutes a serious safey issue.*ak
04/06/200217000111/21/2000
 Rotors warped front rotors warped due to poor back brakes adjuster. *ak
06/20/20032000004/21/2000
 Noticed pulsating of brakes at approximately 20,000 miles. the pulsating has become increasingly worse now at 30,000 miles. i feel that the brakes need to be replaced for safe, predictable stopping. *nlm
04/10/200110000111/30/2000
 Violent pulsation in the brakes started at 3000 miles. personally paid for rotor resurfacing and brake servicing. the pulsation resumed at about 10000 miles. *nlm
02/12/20024524212/10/1999
 Took delivery of truck on 12/10/99. on 2/12/00 (4524 miles) reported problem of brake pulsation which resulted in the front rotors being replaced on 5/1/00 (9998 miles). since that time, problem continues to occur and rotors have been replaced on 10/18/00 (21234 miles) and 10/15/02 (55228 miles) and turned twice within that time period. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
01/17/20065500012
 When the truck is started the rear drum brakes have a tendency to lock upon first braking. abs does not engage when this happens. brake operation normal afterwards. had an ase mechanic adjust drums problem returned four months later. front rotors have warped twice. first time the rotors were replaced at approximately 2 years/25k mileage. rotors were replaced again 2 years later/50k mileage. rear drums are not adjusting properly. *jb
01/04/2005311/19/1999
 I have a '2000 dodge dakota, quad cab 4x4 that has reoccuring break warpage problems. i drive about 12000 miles a year, mostly highway, and need to replace my rotors atleast every 18 months. durring normal breaking durring wet or icy conditions there is excessive pulsing that leads to individual tires locking up and skidding and activation of the antilock breaking system. ive replaced the rotors with dealer puchased parts and equivilant aftermarket parts and both warp within 1-1.5 year.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
08/04/2003601/28/2000
 My 2000 dodge dakota has has front rotor problems continually. dealer temporarly cured the problem by changing front pads, turning down front rotors and rear drums. warranty ran out and i had same problem. warped front rotors. i had heavy duty rotors installed and ceramic pads installed at different times. nothing has helped the problem. when i step on the breaks the front end shimmys until i take it to a repair facility to have more work done. okay for about 5,000 or less miles. what are my options besides setting the thing on fire and getting a new one?*ak