Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 07/01/2006 | 38000 | 07/15/2002 | |
| Upon the return of my 2002 dodge dakota quad cab from dealer service, i noticed what looked like a spot of gray spray paint on the front passenger fender. thinking that someone had accidentally oversprayed something while the vehicle was nearby, i 'let it go'. about two weeks later, i noticed that the spot had grown from the original size (about the size of a quarter) to about three inches across. thinking that perhaps i was 'seeing things', again, i let it go. however, two more weeks passed when i started noticing the same gray color appearing the entire length of the passenger side front fender and beginning to show on the driver side front fender as well. i telephoned the dealer and was told that paint / finishes were not warranty items, and even if it had been a warranty item, my warranty had expired (note: mileage was approximately 38,000 miles at the time). i contacted daimler-chrysler online customer support regarding the issue, and was told that they could not help me because they couldn't physically inspect the vehicle. some time later, i took the vehicle in to the dealership for a different repair, but did mention the fading paint. i was told then that i would have to take the vehicle to a dealership that had body/paint facilities and have them look at it. (note: i was not told that when i called about the paint the first time.) i took the vehicle to a dealership with a body/paint facility. i was told that the 'brutal texas sun' was the culprit - causing my paint to fade. (note: my 1996 geo prizm and 2000 kia optima are subjected to the same brutal texas sun, but show no signs of fading paint.) i was told that my case could be submitted for consideration, but not to expect a positive result. as expected, those with authority to approve a repair denied it. again, i contacted daimler-chrysler online customer support expressing my dissatisfaction with the quality of the paint, and the lack of support during the ordeal. | |||
| 07/01/2005 | 59560 | 3 | 11/10/2002 |
| I love this vehicle, however will join the masses reporting a failed upper ball joint at 55,000 miles, 3 sets of warped front brake discs and lack of proper braking for the abs system. | |||