Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
04/12/2008970001
 2003 dakota lights quit working, i could have been killed. also doors wouldn't lock or unlock electrically. wife took truck to local dealer who said they couldn't touch it for two weeks. i could not drive the truck without lights. i checked all fuses and searched internet and deduced the central timer module (ctm) (56047092ai with date code 12/22/2002) was the problem and there was a recall #02v322000. i contacted chrysler who said the recall didn't apply to my truck vin #. i called another dealer who wanted $400+ to fix it. i found another dealer willing to sell me the part). they sold me a newer version and i installed it in their parking lot in about ten minutes. all the lights and electric door locks worked again except the for the key fobs which had to be reprogrammed. total repair was $260.21. then i contacted chrysler to get my truck included within the recall and asked for a refund of the repair cost. they asked for all original receipts and a form filled out. about two weeks later chryslers customer service office in india called and three different people kept telling me the recall didn't apply to my truck and they were not going to refund the money. they would not give me any other contact people or phone numbers. to my truck. but the $260.21 i paid to have the ctm #56047092al installed replacing the original one that failed with a date code of 12/22/2002 fixed the problem and was one day prior to the recall starting. please refund the $260.21. *tr
03/20/200663000110/17/2002
 Evening rain conditions headlight failure interior lights stuck on. (caused vision impairment) bright headlights not functioning. *nm
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
09/12/2008850001
 Tl*the contact owns a 2003 dodge dakota quad cab. on september 12, 2008, the passenger side low beam headlight failed to illuminate. the light bulb was replaced, but the failure persisted. the contact reviewed the wiring diagram for the vehicle and noticed that there was no power coming out of the central timer module. through online research, the contact realized that he was experiencing the same failure as noted in nhtsa campaign id number 02v322000 (exterior lighting:headlights:switch). the dealer stated that the vin was not included in the recall. the vehicle has not been taken to the dealer. the current mileage was 86,000 and failure mileage was 85,000. updated 10/16/08. *lj updated 10/20/08. *jb
01/01/19011
 2003 dodge dakota with several electrical problems. consumer states that the headlights, wiper delay, and interior lights stopped working. he states that this all happened when the low fuel light illuminated and the service 4 wheel drive light illuminated. *kb the consumer stated the head lights do not work at all. the dealership informed the consumer they didn't have a recall in their system and refused to fix the vehicle at no charge. *jb
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
10/27/20033000106/30/2003
 I keep hearing a loud bang and louding creaking noises in the front end of my 2003 dodge dakota when i turn the wheel. i have taken it to the dodge dealer several times, but they haven't found anything. i keep telling them it sounds like a cracked coil spring or body mount. they said if i bring it in again as warranty work, then they'll charge me for the time. also, the turn signals keep shorting out and when you turn the left one on, the emergency flashers come on. finally, the left power window slows down excessively when i attempt to put the window up. it goes down fine, but it won't go up at normal speed.*ak