Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 11/02/2007 | 97000 | 20 | 09/18/2003 |
| 99 dodge durango 4x4, the truck stalls with no warning. the oil pressure light goes down to 0. if the truck is restarted it's fine, then it happens again, maybe a day later, maybe a month later, maybe 6 months later. it's very intermittent. *tr | |||
| 08/24/2007 | 115000 | 50 | 09/01/2004 |
| It seems that every time we drive the dodge durango we have it stalls without any warning. once the truck stalls, the steering goes out and so do the brakes. if we get out and wiggle the plug that is closest to the fire wall sometimes the truck will start. however, we have sat and sat waiting for the truck to cool down enough for it to start again. we have even had to be towed a few times before we knew that we could wiggle the plug, which is very very hot. today, after missing a job interview because the truck once again stalled, we started looking up on google to see what, if anything can be done and happened to find a wonderful web siteautobeef. at this point, it looks like we may have to get a new computer for the truck, which ranges $1000.......!!!!!! *tr | |||
| 06/09/2007 | 67500 | 1 | 09/14/2004 |
| I bought a used 1999 durango in 2004 with only 37,000 miles on it. after reaching 51,000 miles the water pump went out and took several other components with it costing $900 in repairs. now at 67,000 miles, i need to replace tires again and replace ball joints for another $800. no crashes or injuries, just frustration at a poorly built product which no one seems willing to stand behind. *tr | |||
| 07/01/2006 | 195900 | 1 | 09/08/2000 |
| I have a 1999 dodge durango that has just developed a problem. for some reason the vehicle shuts down without any warning while driving. it can be on a side street down a narrow canyon which just happened to my wife (this was a very dangerous situation for the fact she lost power steering and had very little choice for pulling over). it has also happened on the freeway another very dangerous situation for reasons i don't have to explain. once i pull the vehicle over and let it sit for 5 to 10 minutes it starts back up and i am on my way. i have contacted the dodge service department and they are quite puzzled about the problem. i have an appointment for a diagnostic test 7-18-06. *jb | |||
| 07/24/2005 | 70125 | 1 | 05/13/2003 |
| I purchased this 1999 dodge intrepid used from a dealership in the summer of 2003. i just recently graduated college and this was the first car that i have ever financed. i was extremely excited and proud to be the owner of a newer vehicle. when we bought the vehicle it had less than 40,000 miles on it. we also bought the extended warranty on the vehicle. this summer while my wife was driving the vehicle with our children it suddenly shook and shuttered and then quit running almost causing them to get in an accident on a busy and dangerous expressway. we had the vehicle looked at by several mechanics and the verdict was the same that we needed a new engine at a cost of more than 5,000.00. this about made me sick as we still owned over 4500 on the car to the bank. i had not choice but to pay the repaired bill and have the engine replaced. i was forced to re-mortgage my house to pay this expense. at the time of the breakdown the vehicle had just less than 70,000 miles. the mechanic explained to me the problem from the engine was caused by sludge. he also informed me that he had just received a mechanic bulletin that these cars need to have there oil changed every 1000 miles. this information about made me sick. i was religious in changing the oil and maintain this vehicle it was my prized position. i would request that you please open a case file and look into helping compensate me for this huge expense that appears to a defect in the design of the engine. *nm | |||
| 12/19/2004 | 65000 | 1 | 12/29/2003 |
| I bought a 1999 dodge intrepid with a 2.7l engine. in december 2004, the oil light began blinking whenever i stopped, and the engine seemed to be burning oil. while driving on interstate 10, just outside tucson, az, my car suddenly lurched and lost almost all momentum. luckily, it was a saturday morning and traffic was light. i got to the side of the highway and, at no more than 35 mph, managed to make it to a dodge dealership nearby. i was told the technician was not working, but someone did look at the engine and took it for a test drive. he said it was just low on oil. he added some, and told me i could make it the rest of the way home (an hour on the interstate/highway). i did make it home, but the car never started again. i had the car towed to a dodge dealership near my house, and was told repair cost would be around $6500. the mechanic told me the engine was flawed - the oil lines are too small to sufficiently lubricate the engine, and the engine burns so hot the oil it does get just sledges it up. he also admitted seeing the same problem in several intrepid with the same engine, despite regularity of oil changes. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 12/01/2004 | 80000 | 1 | 02/22/2002 |
| Annual ma state inspection revealed right upper ball joint and both lower ball joints were loose so all were replaced on 12/3/04 along with left front hub bearing...additional problems prior to this include replacement of serpentine belt 11/17/03...replacement of coolant temp sensor, thermostat and thermostat gasket, and belt tensioner 2/23/04...replacement of right front hub bearing 5/04...replacement of front rotors, left front cv axle, left inner tie rod, rear shocks, output speed sensor, and new tire due to gouging of inner tire wall by front end parts 8/17/04. consumer has paid for all repairs done by an independent mechanic. consumer wants problems documented given recent media reports associated with this vehicle. consumer wants to see recall issued for several of these safety failures and wants reimbursement from manufacturer for expenses incurred. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/03/2007 | 130000 | 1 | 05/05/2002 |
| I was driving and while turning onto busy intersection my 1999 intrepid es 2.7 stopped. i was told it needed rewiring but then sent it to the dealership only to have them dismantle my engine and return it to me without putting it back together swearing that even if they put it back together it won't start. so now 3 months after paying my car off. it needs another engine. no warning signs, it just stopped and went completely dead. it seems to me the dealership destroyed my engine. removed all timing belts and even bent the plate of the engine instead of carefully removing bolts. i have 5 kids and no car. now am forced to purchase again. *tr | |||
| 11/30/2005 | 69290 | 1 | 06/11/1999 |
| We own a 1999 dodge intrepid with 69,225 miles on it to date. on november 30th, 2005 my husband was driving this vehicle when all of a sudden without any warning at all, the car completely died out (including the brakes). he had to swerve many times to avoid hitting other vehicles and nearly running himself right off the road. we had this car towed to the repair shop which they in turn tell us the engine is full of sludge and needs to be replaced (a cost of $6,900). we were forced to sell this mint condition car for scrap parts with little money to show for it. chrysler has known of this engine problem for some time now and they refuse to offer any help for us owners. outrageous and unbelievable!!!! we will never, ever purchase another dodge/chrysler vehicle again!!! *nm | |||
| 06/07/2005 | 72072 | 1 | 04/05/2002 |
| Driving down the highway, when all of a sudden the car jolted, the engine light came on and the car came to a halt. there was never any warning that there was a problem. once towed, we were told that the engine had failed and would need a new one. this car has been well maintained on a regular basis. this happened in florida, so the car needed to be towed back to our home in south carolina to the tune of $1000.00. we then had the mechanic that works on the car search for a salvaged engine. after about a week, he was able to locate one and put that in the car. that cost was almost $3000.00. we then started experiencing all types of problems...the windows wouldn't work, the alternator went, the battery continued to be drained. after all this work has been completed, we are out almost $5500.00. this has involved a lot of time and inconvenience to our family since this car is the primary transportation for our son at college. he has had to take one of our cars to school while we have spent 3 months trying to correct all of these items due to engine failure. in talking with the chrysler headquarters, they have heard about the engine failure situation and apparent slug in the lines, however, they have not heard it enough to warrant a recall or re-imburse those of us that have spent thousands to correct their problem. our biggest concern is that this car has all these new parts and should last our son through the next 4 years of college, however, what's not to say this couldn't happen again with the salvaged engine? we would appreciate any and all assistance.*jb | |||
| 04/05/2005 | 65000 | 1 | 07/01/2002 |
| Oil pressure gauge would drop to 0 & check gauges light would come on. brought vehicle to 3 different garages. they said to drive it until it gets worse they could not diagnose the problem. problem kept happening & i brought the vehicle back (as i had an extended warranty) they said that i need to replace my intake manifold gasket. they did that & the truck continued with the same problems. the car is in the shop again 6000 miles later & they are saying that there is sludge in my oil & it is a lack of maintenance. i showed them my maintenance records proving that that was not the case. they are still denying my claim & i am now stuck with a truck payment on a truck that needs an engine!! *ak | |||
| 12/05/2004 | 74500 | 1 | |
| My 99 dodge intrepid began making noises. loud knocking noises one day. i was afraid to drive it. it was then i was told that it needed a timing sensor. that job cost me $380 dollars. after 15 minutes of running, the engine totally seized up. prior to this, i had the opportunity of looking at the engine on the inside and was totally disgusted with what i saw. i was warned that the engine may seize up and that i most likely needed a new engine. my car had about 74,5 miles on it. it was a good performing car. i am in a terrible financial bind now trying to raise the $3200 to replace my engine. i did not know that the performance of the 2.7 was so awful and not long lasting. there definitely needs to be a class action suit against dodge/chrysler. my plan is to get the car fixed and trade it in within 3 months. i won't ever buy another dodge or chrysler vehicle again as long as i live. *jb | |||
| 07/05/2003 | 1 | 03/07/1999 | |
| I have a 1999 dodge neon 2 door hatchback , that i purchased new and have problems with oil leaking. i have just been told by a mechanic that the oil has now leaked into the engine and i now need a new or rebuilt engine.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 08/15/2005 | 03/15/1999 | ||
| 99 dodge durango engine failure due to sludge build up. 67k miles - low oil pressure checked 6 mos ago - dealer found leak only - then engine blew this week - dealer should have advised this was a recurring probem with the dodge engines and maybe we could have had the sludge build up removed before the engine blew. now it will cost $5,000 to replace engine. is there a class action suit we can join? this is deceitful, dishonest, and a travisity on chrysler's behalf - unless of course they will help with the repair cost of the new engine! please advise. thanks. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 04/17/2005 | 1 | 08/17/2000 | |
| Timing belt and chain went out at 60,000 miles with no warning. was stranded on the side of the road for 3 hours waiting for a tow. when it went out it damaged other parts of the vechicle as well. put a hole in the oil resevoir as well.*ak | |||