Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
12/20/2002771
 I was driving my 1996 dodge caravan to work one day when i began to hear a sound like an avalanche of rocks falling underneath the car. the van ultimately stopped running. i noticed coolant on the street. i towed the van to a dodge service center. they diagnosed that my water pump bearing had broken. the timing belt drives the water pump on this vehicle. once the bearing broke, it loosened and ultimately broke the timing belt which i had replaced a year before. i had to pay $990.00 for this repair, which was unexpected. the faulty bearing was responsible for me paying for a new water pump, timing belt, theromostat, and other parts associated with the timing belt assembly. since the water pump and its bearing are inside the timing belt assembly, i was not able to hear or see anything that would indicate there was a problem with the van. my van had 77,000 miles on it when this water pump bearing failed.
05/01/1999
 Every week this past month i have been taking my car into the nelson dodge dealership in el monte, california in regards to the service engine light keeps coming on. the dealership cannot find out what is wrong with the car. they think it may need powerstrain control module and map sensor. the dealership is not sure. i took the van in on 10/15/01 due to the check engine light and i was charge for replacing the thermostat and gasket. on 10/23/01, my van stall while driving and i took it in and was charge for the throttle body service. on 10/29/01 i notice a green liquid that was dripping and the dealership said it was the cooling system, they check it and found nothing wrong, i was not charged. on 11/05/01, i took it in again for the service engine soon light was comming on again, they check the van and were not able to detect a problem, they think it might need powerstrain control module and map sensor. on 11/06/01, the service engine soon light has been going on then it turns off, i have it in the dealership again, waiting to receive a call from the dealership as to what they think might be the problem, that's if they detect a problem.