Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING - COLUMN
07/09/2001108/30/1998
 My 1999 durango has had several costly repairs none of which should have ever had to be made to a vehicle with such few miles on it. (1) there was a clicking noise in the steering column and the directional control was moving. dodge told me i had to replace the steering column$$$$ at less than 40,000 miles. i have had cars and trucks with 200,000 miles that never had to have any such thing done. (2) heater box damper has apparently come loose and sometimes will not open or close. dodge told me it would cost $900.00 to just take the dashboard apart to look at it. i told them for $900.00 i could live with it. again, less than 40,000 miles. (3) power windows are slow and sometimes do not work at all. (4) uneven tire wear and noise coming from front end, after reading other complaints i fear ball joints are in the near future. i understand that chrysler has recalled the 2000-2003 durangos for ball joints, when are they going to recall the 1998 and 1999 durangos. my wife and i are constantly hauling girl scouts and cub scouts to various events, i feel chrysler should take it into consideration why people buy suvs and that lives are at risk. *jb
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
01/10/1999401/01/1999
 No summary listed for that vehicle. *ak
STEERING - LINKAGES
12/20/2004012/11/1998
 Took vehicle to dealer 12/20/2004 for front end noise. dealer statement on receipt checked steering components all ok at this time tires cupped . took vehicle to tire shop for alignment & rotation on 12/29/2004. tire shop finds both upper & lower ball joints are bad // outer tie rod ends has play dealer refuses to repair under present recall on vehicles mfr shortly after this vehicle date. vehicle is 1999 dodge dakota 4x4. vehicle's covered by recall is inadequate to rectify all potential safety issues with this problem. *nm
STEERING - LINKAGES - TIE ROD ASSEMBLY
12/08/200455400112/22/1998
 I have a 1999 dodge durango with 55,000 miles. i took it to jerry's dodge for a 4-wheel alignment and they told me that it couldn't be aligned because both the upper and the lower ball joints were shot. also the vehicle needs tie rods. these are obviously defected parts. i should not be having this problem on a vehicle with only 55k miles. the vehicle has never been used off-road. it's only been driven on city & highway paved roads. *jb
09/15/2003202/05/1999
 1999 dodge dakota 4x4 sport club cab. the lower, upper ball joints are dangerousely worn out at 52,000 miles. also worn out to the point where an alignment can't be done are both tire rods. *ak
STEERING - WHEEL AND HANDLE BAR
10/19/1999209/01/1999
 This vehicle was perchased on 9-10-99. on 8-27-99 the steering column was replaced. on 9-19-99 while making a right hand turn at a stop sign the steering wheel stuck in place . i had to yank on the wheel and i heard and felt a crunch as the steering wheel became unstuck. it was later towed to a service garage where they replaced a part in the steering wheel called a clock spring.