Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS
01V153000DAIMLERCHRYSLER CORPORATIONfrom 08/15/1996 to 10/31/2000V (Vehicle)21610006/18/2001MFRCHRYSLER GROUP LLC05/08/200105/18/2001
Defect SummaryVehicle description: pickup trucks. sound deadener material inside the steering wheel could become detached from the cover and housing. note: the ram pickup trucks were built at the warren assembly plant (s in the 11th vin position) from may 16, 2000 through october 23, 2000; st. louis north assembly plant (j in the 11th vin position) from may 19, 2000 through october 23, 2000; lago alberto assembly plant (m in the 11th vin position) from may 23, 2000 through october 23, 2000; and saltillo assembly plant (g in the 11th vin position) from may 23, 2000 through october 23, 2000. important: vehicles that have already had the proper clockspring installed, according to warranty records, have been excluded from this recall. in addition, 1997-2000 model year vehicles that have had a suspect replacement clockspring installed, according to warranty records, have been added to this recall.
Consequence SummaryWhen this occurs, the material could interfere with the clockspring ribbon and cause an open circuit. the driver air bag system will become disabled, and the air bag warning lamp will illuminate on the instrument panel.
Corrective SummaryDealers will replace the clockspring assembly. owner notification began june 18, 2001. also some 1997-200 model year vehicles that, according to warranty records, have had a suspect replacement clockspring installed, will also be included in this campaign. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000
97091908329709/19/199754423Authorized airbag deactivation for medical necessity. *yc04/07/1998
AIR BAGS - ON-OFF SWITCH ASSEMBLY
08379911/12/1999081798C6089800Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt02/25/2000
08179812/30/1998603153Subject regarding airbag on - off switches. *yc02/05/1999
081798 REV B09/18/1998081798 REV A602450Subject regarding the airbag on-off switches. *yc11/05/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/04/2005142000109/01/2003
 Brakes failed at 50mph. slammed into the back of semi truck at 40mph and totaled vechile. the seatbelt restrant and airbag system failed to engage. i slammed into the steering wheel to break 2 ribs and crack my sternum. if the airbags would have went off i wouldnt be having back and neck problems either. i wish dodge would help us instead of hurting us.
09/27/20041
 While traveling at about 55 mph consumer's vehicle hit a cow, and air bags did not deploy. no injuries reported. *ak
07/01/200060000410/01/1998
 Rear abs failure when a dear ran out in front of me. front brakes locked up, rear of suv passed the front. dear was hit with the left front and left side as the vehicle skidded out of control.*ak 1 death if you count the dear
03/19/2004900003
 Air bag warning lights came on and stayed on because of the defect described in the clocksrping material recall 01v153000. bu tthis vehicle was not included in the recall due to vin. *ak
07/22/200347000101/09/2002
 Accident, airbags did not deploy, seat belts didn't work proper. loss of of control from steering problems. steering problems on wet roads. transmission problems, doesn't shift proper, no air condition, can not drive with windows down in back, very hard to control. car is parked because i am afraid to drive it. been back to dealer with problem after problem. *ak
02/07/200141679303/29/1998
 Check engine light came on; cracked left cylinder head at 40,000 miles. dealer repaired under warranty; claims to not know why head cracked. exactly 40,000 miles later, left cylinder head cracked again. dealer will not repair; car is 3 months outside of extended warranty. dealer still can't give reason for cylinder head failure. other mechanics/dealers believe cylinder heads fail due to faulty casting. *nlm there was a scraping noise when the steering wheel was turned. the service dealer found internal damage in the clockspring and replaced the unit. the consumer requested reimbursement. *scc
05/30/200375000203/29/1998
 Faulty clock spring. $178 to replace/repair. my vehicle apparently not affected by recall of 216,000 vehicles. clock spring failure results in failure of airbag to deploy. i guess i'm extremely lucky i was not involved in a life-altering accident. *nlm refer to recall # 01v153000. per invoice, the engine light had come on and there were rattles upon acceleration, the service dealer found #5 cylinder misfire and removed the #5 spark plug and viewed signs of coolant on the spark plug. (recommended removal of the left cylinder head for further inspection/consumer declined) there was also a scraping noise when the vehicle was turned, the clockspring was found faulty due to internal damage, the clockspring unit was replaced. *scc
03/28/20031300001
 The vehicle experienced the same defect with the clock spring as stated in recall 01 v 153 000, but vehicle identification number was not included in the recall. *jb
06/28/1999105/01/1998
 Airbags did not deploy when head on accident occurred, consumer sustained permanent injuries, consumer stated 2 other people were also injured. *jb
12/26/19981
 No deployment of air bags during vehicle collision.
08/24/1998101/01/1998
 During vehicle collision seat belt did not restrain properly, no deployment of air bags until after consumer hit windshield,resulting in injuries
AIR BAGS - FRONTAL
11/22/2005127000105/23/2003
 Car/deer head on collision at 65mph air bags failed to deploy, causing wipelash, strained spine and shoulder injury. suv was a total loss per ins. company. *nm
07/02/20041020001
 Consumer was traveling in mexico where he was involved in a front end crash. upon impact, driver and passenger air bags did not deploy. vehicle sustained radiator damage, and was repaired in mexico. consumer was able to drive the vehicle home, and had not taken the vehicle to a deale or made contact with the manufacturer. *ak
06/18/2004630001
 Consumer's vehicle was involved in an collision while going about 55-60 mph and a van crossed in front, causing consumer's vehicle to rear-end the other vehicle. abs brakes failed. consumer pushed the brakes down to the floor, but vehicle still did not stop. upon impact, air bags failed to deploy. *ak
800001
 Vehicle was in a frontal collision while driving at 45 mph. upon impact neither the driver's side nor the passenger's side air bags deployed. truck sustained severe front end damage. *ak
02/10/2003111/01/2001
 The vehicle was involved in a frontal collision, and none of the air bags deployed.*jb *ts
06/28/1999105/01/1998
 Consumer was involved in a frontal collison, and was hit at 55mph, consumer suffered injuries due to the air bags not deploying, 2 other people were also injured in the accident.*jb
02/14/20021
 While driving 40 mph, vehicle was involved in a head-on collision, air bags did not deploy, consumer sustained major head injuries.*ak *yd
02/01/2001105/01/2000
 Consumer heard a noise coming from steering that got louder with time. dealer stated clock spring assembly needed to be replaced. there is a recall, but this vehicle is not affected. *ak
06/28/1999105/01/1998
 I was in a head on collision, hit at 55 miles per hour. my airbags did not deploy! i sustained permanent injuries, including a knee surgery from hitting the dash. recently, and article hit the press about daimler/chrysler minivans 1996-2000, airbags not deploying causing injuries. what do i have to do, to get someone to listen to me? i have filed 3 complaints, and left messages and have yet to see a complaint filed or a phone call returned. if i had died, then, maybe someone would pay attention to a problem. i would appreciate confirmation of this complaint. thank you for your time.*ak
 In a head-on collision at 40 mph frontal air bags did not deploy. dealer has been contacted.*ak
08/01/1999
 Vehicle impacted front end at 40 mph and airbags did not deploy. the rep. from chrysler doesn't think anything is wrong with the airbag system. help please>. *ak
09/01/199904/01/1998
 Consumer was involved in a frontal collision in which the driver's and passenger's air bags did not deploy, cause unknown. please give any further details. *ak
10/22/1998102/15/1998
 During vehicle collision, no deployment of air bags, resulting in injury. mjs
05/11/1999
 Abs brakes fail to operate properly, and air bags failed to deploy during a crash at approx. 28 mph impact. manufacturer notified. *ak
04/11/1999
 Coming off the ramp while driving at 15 mph on wet pavement, consumer applied the brakes, and the brakes went straight to the floorboard, causing the consumer to rear end vehicle in front, and neither air bag deployed. *ak
08/14/1998
 The driver ran into a new ford pick up truck and hit him with the front end of vehicle. the vehicle was going about 30 mph at impact. the airbags did not deploy upon inpact. neither the driver's side or the passenger side.
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
1
 The air bag light illuminated. dealer found that the air bag module was burned out and inoperable. *ak