Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | ||||||||||||||||
| 98V019000 | CHRYSLER CORPORATION | from 09/01/1997 to 01/15/1998 | V (Vehicle) | 37900 | 03/02/1998 | MFR | CHRYSLER GROUP LLC | 01/30/1998 | 02/05/1998 | |||||||
| Defect Summary | Vehicle description: light duty pickup trucks. the fastener which secures the generator cable to the power distribution center (pdc) has an insufficient clamp load, resulting in a loose connection and electrical arcing at the connection. | |||||||||||||||
| Consequence Summary | This condition could cause a fire in the engine compartment. | |||||||||||||||
| Corrective Summary | Dealers will retighten the generator cable and battery cable fasteners to the proper torque specifications. | |||||||||||||||
| Notes | Owner notification is expected to begin march 2, 1998. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 081000 | 03/24/2000 | 610615 | Experiencing a dead battery and / or ignition operated electrical accessories function with the ignition switch off. *tt | 05/08/2000 | |
| 083997 | 11/28/1997 | 6088845 | Vehicle may experience remote keyless entry transmitter batteries discharge prematurely. *nlm | 01/10/2000 | |
| 0832097 | 09/19/1997 | 6088834 | Information regarding nhtsa authorized airbag deactivation for medical necessity. *nlm | 01/10/2000 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 083997 | 11/28/1997 | 54162 | Condition with keyless entry (rke) transmitter batteries discharge prematurely. *yc | 03/30/1998 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 184898 | 12/30/1998 | 603144 | Subject regarding ignition system cross fire/ secondary ignition wire induction. *ak | 02/04/1999 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 182198 | 06/05/1998 | 601583 | Service caution on powertrain control module ( pcm ). *yc | 08/12/1998 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||||
| 183697 | 12/31/1997 | 6089148 | Concerns on incorrect fault mature time - dtc $b7 leak detection pump solenoid circuit. *nlm | 01/13/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/28/2010 | 148000 | ||
| The odometer says no bus. | |||
| 11/07/2009 | 141000 | 1 | |
| I own a 1998 dodge durango and i was driving home from olympia with my son in the back seat, he was a sleep. the vehicle stalled out and i drifted to the side of the road, i smelt a funny smell and immediately got my son out of the vehicle. we were on a busy highway. the vehicle then was engulfed in black smoke coming from underneath the dash, the interior of the car was soon filled with flames, all this happened within a matter of minutes. the vehicle had 141,000 miles on it and had no previous signs of problems. the police report and everything states the fire was an electrical fire originating form underneath the dashboard. i don't know what to do, we only had liability insurance and it does not cover what happened. i just keep thinking what if my other two children was in the vehicle with me, they would have probably been a sleep and it would be extremely hard for me to get all three of them out 2,5 and 7 on a busy highway. has there been any other scenario's like this? the entire vehicle was destroyed the dash, seats, etc all melted and burnt. the fire dept. was dispatched and they had to put out the fire. i can provide police report, etc. that will back up what we just said, the fire did not affect anything under the hood, just the interior. *tr | |||
| 02/06/2009 | 1 | ||
| Heard metal to metal rubbing on 2/2/09 now on 2/6/09 hub bearing broke right side.... wheel is tiled in to wheel well. *tr | |||
| 02/10/2004 | 54500 | 1 | 05/05/1999 |
| When traveling on hwy 70 chico ca. to quincy ca when switching head lights from high beam to low beam lights went off. *jb | |||
| 03/04/2003 | 1 | 09/06/2002 | |
| I had to have the ball joints replaced 6 months after i bought the truck. the dealership said that my wheels were getting ready to fall off and the truck was to dangerous to drive. then the transmission went out in august of 2003. i barely had 50,000 miles on it. the brakes on it are terrible. when it is raining i hydroplane just about ever time i put on the brakes. the anti lock brake system is not working properly. the light is now on. the speedometer is now broken. it stays at zero most of the time but will occasionally jump up and down while driving. the electric door lock makes a horrible sound when it locks. last but not least whenever i drive on the interstate and go over 60 mph the engine makes a rattling noise. *jb | |||
| 01/14/2003 | 86991 | 1 | 04/15/1998 |
| The consumer went to the dealer to have a front wheel alignment done. the technician told the consumer that the alignment could not be performed because the upper and lower control arms were worn. the technician also noticed slight play in the gear box and adjusted it. a faulty solenoid in the cab controller caused the brake and abs lights to illuminate intermittently. *ak *nlm | |||
| 3000 | 5 | ||
| Transmission fluid leaked from the vehicle and eventually the transmission was replaced with a rebuilt one. all four ball joints were and tie rods were replaced. the vehicle experienced electrical problems, because the back brake light continued to blow out. *ak the front hub bearings and seals were replaced. *jb | |||
| 01/21/2003 | |||
| While driving electrical control system would shut off, causing a distraction to consumer.*ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 10/26/2003 | 46328 | 1 | |
| Consumer noticed fluid in the driveway under the vehicle. upon closer inspection the consumer saw that the battery was leaking and the acid was dripping on the brake line. the vehicle was towed to the dealer. the dealer confirmed the fact that the acid burned through the brake line. *ak *ph *nm | |||
| 11/05/1999 | 1 | 09/01/1999 | |
| Battery suddenly died, preventing engine start. all systems functioned normally prior to incident, but battery tested completely dead after attempting to start vehicle. attempted jump starting and charging battery with no results. *ak | |||
| 10/22/1998 | 2 | 02/15/1998 | |
| Battery replaced on two occasions. mjs | |||
| 02/22/1999 | 5 | 04/01/1998 | |
| Electrical system suddenly went out all gauges radio etc front area. checked all fuses and nothing was burnt out. restarted engine four times before reset and then was ok. have had recurring locking of brakes and grinding lose of control at low speeds and on wet roads. disc brakes have no wear indicators on pads and it resulted in being worn down and ate into the front rotors before i was aware that the pads were shot. i had to buy new rotors and pads and the replacement pads also did not have indicators. the dealer stated that was the way that they were manufatured and i then stated that this was a severe and potentially dangerous and deadly oversight and that it should be corrected. i contacted chrysler and they stated that they had no recall on this and that they had no technical problems or bulletins on this. my battery also suddenly went out without any warning and it caused the engine to die. i could not restart the engine and a new battery had to be installed. power windows went out and could not be opened or closed by drivers switch. | |||
| 12/29/1998 | 1 | 02/02/1998 | |
| Battery. | |||
| 05/04/1998 | 1 | 03/01/1998 | |
| Battery failed. *yc | |||
| 1 | 01/22/1998 | ||
| Battery failed. mjs | |||
| 08/04/1998 | 1 | 01/13/1998 | |
| Battery failed. | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 09/01/2001 | |||
| When turning on headlights in or outside of vehicle headlights will turn off or dim until consumer plays with knob, and headlights get back to normal.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 04/06/2003 | 80000 | 1 | 01/16/1998 |
| While vehicle being inspected upper ball joints fell off. no injuries reported. *ak brakes were pulsating when vehicle trying to stop. it was found that rotors were out of round. dealer replaced rotors. vehicle doesn't start occasionally after being driven for a short time. no faults on test found; therefore, dealer couldn't duplicate problem. in addition, molding on windows, doors, and bumper. *la | |||
| 08/08/2003 | 60000 | 0 | |
| Ball joints casuing undue wear and tear on tire replaced front tire 3 times in 2 years | |||
| 05/02/2002 | |||
| Engine check light has come on, and from time to time light will stay on when getting vehicle checked out. spark plugs were melted and , head cylinder was cracked.*ak | |||
| 05/24/1999 | 6 | 05/01/1999 | |
| Intake manifold resealed, intake & plenum gasket replaced, intake & pan & o-ring replaced, intake resealed & pcv valve replaced, manifold & intake replaced, rod bearings & valve guide seals & #4 spark plug & intake replaced. purchased as trade-in at ford dealer 21504 miles. problems began 2-3 wks after purchase. previous/original owner had similar service performed (tsb performed 4/05/99). problem is not resolved. warranty has expired. dealership refuses to repair as pre-existing problem under warranty or at their cost. dealership never determined exact cause of problem. | |||
| 10/24/2000 | 0 | ||
| Consumer started vehicle and heard a buszing noise. later that day, vehicle starting shaking and making a rattling noise. then, consumer turned off car. tried to restart, and it would not. 3 hours later, tried to start again, and there was nothing at all.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 12/26/2002 | 82000 | 1 | 05/01/1998 |
| Nar 02/28/2003 mr defective electronic control module *cb | |||
| 07/27/2001 | 1 | 11/01/1997 | |
| Vehicle is currently at bigelow motors in belleville,nj (973) 759-4220 ,waiting for a computer to be delivered. also, there are four other dodge durangos' waiting for the same computer at this dealership.*ak | |||
| 05/18/1999 | 1 | 02/15/1998 | |
| Pcm failed. mjs | |||
| 07/15/1998 | 10/15/1997 | ||
| Vehicle will not start due to security system alarm failure caused bt defective computer. | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 09/06/2002 | 41496 | 2 | 09/01/1998 |
| Repeated starter replacement. *ph the starter was defective and was replaced. the ball joints also had to be replaced. *sc | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 01/15/2001 | 1 | ||
| Consumer states there is an electrical crackle in dash when using left blinker, the crackling noise goes from the driver's side door to the cd player. *slc | |||
| 07/04/2000 | 0 | ||
| While driving vehicle went to pull over and cut off. mechanic said that it was an electrical problem. consumer could hear car arking.*ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 0 | |||
| Consumer was traveling about 70mph on highway. she was driving in dessert and rolled down the window, and strarted smelling wires burning. she was insideof parking lot, and vehicle burst into flames.*ak | |||
| 11/30/1997 | |||
| Electrical: driving approximately 10mph and smelled wires burning, stopped vehicle and got out and the smell got stronger. got back into vehicle and drove another 25 feet, and noticed the smoke coming from underneath the hood. pulled over and called fire dept . vehicle totaled. cause of fire loose nut on power source box. *ak | |||
| 03/08/1998 | |||
| Consumer drove 2miles parked vehicle in driveway, 10 minutes later there were flames coming from the hood area. the horn started to blow continuously. both front tire exploded . the fire department. is holding vehicle until fire marshal comes to look at vehicle on march 09 1998. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 02/22/1999 | 5 | 04/01/1998 | |
| Electrical system suddenly went out all gauges radio etc front area. checked all fuses and nothing was burnt out. restarted engine four times before reset and then was ok. have had recurring locking of brakes and grinding lose of control at low speeds and on wet roads. disc brakes have no wear indicators on pads and it resulted in being worn down and ate into the front rotors before i was aware that the pads were shot. i had to buy new rotors and pads and the replacement pads also did not have indicators. the dealer stated that was the way that they were manufatured and i then stated that this was a severe and potentially dangerous and deadly oversight and that it should be corrected. i contacted chrysler and they stated that they had no recall on this and that they had no technical problems or bulletins on this. my battery also suddenly went out without any warning and it caused the engine to die. i could not restart the engine and a new battery had to be installed. power windows went out and could not be opened or closed by drivers switch. | |||