Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 06E024000 | K&N ENGINEERING, INC. | E (Equipment) | 44386 | 04/20/2006 | MFR | CHRYSLER GROUP LLC | 03/15/2006 | 03/17/2006 | ||||||||
| Defect Summary | Certain replacement k&n fuel performance kits, p/nos. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, and 57-1530. also, a small percentage of these kits were sold under the mopar performance parts brand name (p/nos. p5007069 and p5007070). all kits were manufactured from april 20, 1999, through september 23, 2004. these assemblies were manufactured as replacement equipment for certain dodge pickup trucks and suvs. a small piece of material from the tube wall could be sucked into the engine throttle body, which could cause the throttle to become jammed in the open position. | |||||||||||||||
| Consequence Summary | A jammed open throttle could cause unintended acceleration of the vehicle, possibly resulting in a crash or increased stoping distances when braking. | |||||||||||||||
| Corrective Summary | K&n will provide owners with a free repair kit along with repair instructions. the recall began on april 20, 2006. | |||||||||||||||
| Notes | This recall only pertains to replacement k&n fuel performance kits and has no relation to any original equipment installed on dodge vehicles manufactured by daimlerchrysler.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 070798 | 11/27/1998 | 602584 | Engine overheating in high ambient temperatures.*ak | 01/05/1999 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| 070598 | 09/04/1998 | 602431 | Experiencing engine cooling fan noises. *yc | 11/04/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 090500 | 02/25/2000 | 610005 | Experiencing spark knock and engine oil consumption due to intake manifold pan gasket oil leak. *tt | 04/13/2000 | |
| 180100 | 02/04/2000 | 609988 | Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt | 04/12/2000 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 180500G | 12/01/2000 | 180500F | 616722 | Some vehicles may exhibit a light to moderate spark knock condition during acceleration (under load). *tt | 03/08/2001 |
| 180500E | 09/01/2000 | 180500 | 6092295 | Some vehicle engines may exhibit a light-to-moderate spark knock condition during acceleration (under load). *tt | 12/04/2000 |
| 180500F | 09/15/2000 | 180500E | 6092297 | Some vehicle engines may exhibit a light-to-moderate spark knoc condition during acceleration (under load). *tt | 12/04/2000 |
| 082400 | 09/08/2000 | 614651 | On some vehicles the engine cranks but does not start or starts and stalls. *tt | 11/29/2000 | |
| 070399 | 11/05/1999 | 070798 | 6089802 | Some vehicles may experience a high engine temperature condition. *tt | 02/25/2000 |
| 183597 | 12/31/1997 | 600486 | Condition with sagging or hesitation while accelerating from a stop with a cold engine or after a partial cool down. *ak | 11/05/1999 | |
| 090699 | 09/10/1999 | 607913 | Subject regarding spark knock and engine oil consumption due to intake manifold pan gasket oil leak. *tt | 10/18/1999 | |
| 180699 | 03/05/1999 | 604703 | Concerns with knocking sound in engine compartment when the vehicle is stopped at idle. *tt | 05/10/1999 | |
| 183497 | 12/31/1997 | 600487 | Engine may spark/knock when warm under moderate to heavy acceleration. *ak | 05/18/1998 | |
| 250198 | 02/06/1998 | 600388 | A knocking sound coming from the engine compartment. *yc | 05/12/1998 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2500401 | 05/11/2001 | 620071 | Subject regarding additional diagnostic for diagnostic trouble codes caused by an evaporative system leak. *tt | 07/11/2001 | |
| 831 | 08/01/1999 | 608112 | Emissions recall to reprogram your vehicle's powertrain control module. *tt | 11/03/1999 | |
| 250298 | 10/23/1998 | 602881 | Subject regarding i/m ( inspection maintenance ) testing - obd ii carb readiness monitor information. *yc | 01/20/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/09/2010 | 62000 | ||
| 62k miles doing the speed lkinit on i/70 east of mt comfort exit. oil pressure went to 0 before i could slow and get to the shoulder the engine blew a rod threw the oil pan. had it tiwed to my repair shop. he took the pan off and said he thought the oil pump had failed from what he could see. local dealer did not want to talk aout it. said it was out of warranty. i told him of the failures i had found on the internet and he referred me to dodge and hung up. dodge replied to my inquiry by telling me to talk with my local dealer. | |||
| 09/07/2007 | 1 | ||
| Oil pressure drops to 0 when running. it has been parked since. *tr | |||
| 08/10/2006 | 2 | ||
| I have had the same problem with my 98 dodge durango. vehicle ran fine for entire time we owned it. maintenance was done properly, as my husband is a generator mechanic in the military and keeps a very rigid maintenance schedule for all of our cars. mid may the vehicle suddenly lost oil pressure, after and oil change vehicle was fine for months. then mid august it starts again, again oil changes were done at least every 6000 miles by chrysler's instructions. before we can even get off of the interstate the engine started knocking and now will run but losses oil pressure before we get out of the driveway and knocking starts soon after. compression is lost in two head gaskets due to this and the mechanic says the sludge is the problem, though the mechanic can't explain why because he knows how often the oil has been changed. he can only explain that an oil change does not drain the build up that is already inside of the engine and that it has just been developing over time but is very abnormal. chrysler/dodge should take action, i have seen hundreds if not thousands of complaints of this exact problem online and am very disappointed in what i thought was going to be a good vehicle. *jb | |||
| 09/15/2001 | 71930 | 1 | |
| Oil pressure on 1998 durango kept dropping to 0. many trips to dealer were unable to determine cause of problem. sept '01, engine failed. replaced engine at cost of $4500. sludge was found in old engine. chrysler tried to say it was because of improper oil changes. not true. march, 2005 oil pressure is dropping to 0 again. car is at repair facility. they say it needs a new oil sending unit. i am concerned that the engine will fail again due to the apparent defect in this particular engine chrysler makes. what can be done? dec. 2003 we replaced the ball joints for $1300. find out in 2004 that chrysler recalled 2000-2003 durangos for defective ball joints. why were the 1998 and 99 models left out? is this not the same part as the 2000? chrysler merely says no more information other than 98 is not included.*ak | |||
| 06/03/1999 | 50000 | 4 | 03/06/1998 |
| I purchased a 1998 dodge durango in march of 1998. the car was brand new with 3 miles on it. the car was excellent until about 52,000 miles. 1st repair, water pump. at about 56,000 transmission rebuild. at about 61,000 heater core, and power steering fluid leaking. at 77,000 transmission rebuild again. at about 80,000 miles, steering wheel started to stiffen up and very difficult to turn wheel they told me i needed a new rack and pinion. durangos do not have rack and pinions, they have gear boxes. at about 94,000 transmission rebuild. at 106,000 trasnmission rebuild and installed a transmission cooler this time around along with an aftermarket transmission gauge which tells me the temp of the trans(price was $125.00 for gauge and wiring). called dodge was like talking to my dog, they said that it wasn't their problem. i swore to all my friends and relatives that the day i buy another chrysler is the day i eat s**t!!! dodge cars and trucks suck, their customer service is crap and i had to spend money $$$ out of my own pocket for repairs alone almost $9,500.00, out of which chrysler kept saying its not our problem. you know when its their problem, when they screw with someone who isn't just joe schmoe walking in to buy a car. someone with a degree in law so that they can royally ge smacked in the face and help all the other unfortunate ones who are stuck with dodge sucks (trucks). whoever wants to buy a dodge, be prepared for a rude awakening. they are going to rape you! *ak | |||
| 05/20/2004 | 72995 | 1 | |
| Vehicle acquired in july of 2004. all component system failures listed have occurred since that timeframe. engine overheated due to two (2) freeze plugs that failed between the rear of the engine and the transmission housing. reverse lights no longer function and cause is still under investigation. front transaxle assemblies were replaced as were the lower ball joints. vehicle is currently at a repair facility requiring upper ball joint and tie-rod end replacement.*ak | |||
| 07/08/2002 | 35165 | 1 | |
| The consumer had to replace both left and right ball joints and tie rods due to premature wear. *ph a faulty intake gasket caused an oil leak. the consumer notified the manufacturer and requested reimbursement. the consumer was denied reimbursement. *nm *sc *jb | |||
| 07/15/2003 | 31000 | ||
| I have had several problems with my 98 durango. i am the original owner, and the vehicle has 31,000 miles. the current problem, and the one for which i filed the complaint, deals with the electric windows not unctioning. the left rear window went out last year. within the past two months, the passenger window went out, and the right rear has begun to operate inconsistently. as for repairs, a local chrysler dealer said they believe the problem are the window regulators. as to cost, i am currently working with chrysler corp.(national customer service center) as to what they will do to fix. my own investigation indicates that this is a common problem on this year durango. just today chrysler has asked me to have the problem re-diagnosed at the local dealership (at my cost). they will then determine if and what they will do. however, the representative said he felt a total repair compensation for this problem will not happen and suggested i should have taken an extended warranty. i informed him of my research on this problem to little avail. he also said he was the final decision maker for this situation, and in case of my disagreement with his decision, i had no other recourse through chrysler corp. i also have a worsening rear main seal oil leak. the preliminary repair estimate is over $1200. again, because of the low mileage, i've asked chrysler to assist in the repair cost. they said they would consider, but feel this problem is not their responsibility. | |||
| 06/15/2000 | 40000 | ||
| Front brakes (replaced 3x's in one year) keep failing on dodge durango causing uneven tire wear and alignment to shift. i've had to replace the front tires 4 times and the rear tires twice since i bought this vehicle january 2,2000. all tires wear at an angle with several bald spots in different places. i also replaced the water pump and radiator february 2003. now the air conditioner is not working. the transmission went out a couple of months after i purchased the vehicle. it was still under warranty, but i still had to pay 300.00 out of pocket for whatever reason. | |||
| 12/10/2002 | 40000 | 2 | 10/20/2000 |
| With 40,000 miles had to install lower ball joints and right side inner tire rod i installed left inner tie rod and upper ball joints when vehicle was apart, also installed mono-max kyb shocks front and rear and install new bf goodrich tires front and rear had 2 different people check and set alignment and can not get vehicle to stop drifting right andhas chopped wear patten on right front wheel has to install new thermostat gasket. *jb | |||
| 07/22/2003 | 47000 | 1 | 01/09/2002 |
| Accident, airbags did not deploy, seat belts didn't work proper. loss of of control from steering problems. steering problems on wet roads. transmission problems, doesn't shift proper, no air condition, can not drive with windows down in back, very hard to control. car is parked because i am afraid to drive it. been back to dealer with problem after problem. *ak | |||
| 05/30/2003 | 75000 | 2 | 03/29/1998 |
| Faulty clock spring. $178 to replace/repair. my vehicle apparently not affected by recall of 216,000 vehicles. clock spring failure results in failure of airbag to deploy. i guess i'm extremely lucky i was not involved in a life-altering accident. *nlm refer to recall # 01v153000. per invoice, the engine light had come on and there were rattles upon acceleration, the service dealer found #5 cylinder misfire and removed the #5 spark plug and viewed signs of coolant on the spark plug. (recommended removal of the left cylinder head for further inspection/consumer declined) there was also a scraping noise when the vehicle was turned, the clockspring was found faulty due to internal damage, the clockspring unit was replaced. *scc | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 02/06/2009 | 1 | ||
| Heard metal to metal rubbing on 2/2/09 now on 2/6/09 hub bearing broke right side.... wheel is tiled in to wheel well. *tr | |||
| 06/03/1999 | 50000 | 4 | 03/06/1998 |
| I purchased a 1998 dodge durango in march of 1998. the car was brand new with 3 miles on it. the car was excellent until about 52,000 miles. 1st repair, water pump. at about 56,000 transmission rebuild. at about 61,000 heater core, and power steering fluid leaking. at 77,000 transmission rebuild again. at about 80,000 miles, steering wheel started to stiffen up and very difficult to turn wheel they told me i needed a new rack and pinion. durangos do not have rack and pinions, they have gear boxes. at about 94,000 transmission rebuild. at 106,000 trasnmission rebuild and installed a transmission cooler this time around along with an aftermarket transmission gauge which tells me the temp of the trans(price was $125.00 for gauge and wiring). called dodge was like talking to my dog, they said that it wasn't their problem. i swore to all my friends and relatives that the day i buy another chrysler is the day i eat s**t!!! dodge cars and trucks suck, their customer service is crap and i had to spend money $$$ out of my own pocket for repairs alone almost $9,500.00, out of which chrysler kept saying its not our problem. you know when its their problem, when they screw with someone who isn't just joe schmoe walking in to buy a car. someone with a degree in law so that they can royally ge smacked in the face and help all the other unfortunate ones who are stuck with dodge sucks (trucks). whoever wants to buy a dodge, be prepared for a rude awakening. they are going to rape you! *ak | |||
| 4 | 11/01/2001 | ||
| When co. rep said the co. would not compensate due to age and milage even though parts failed far short of normal service life. any help you can provide will be greatly appreciated. dt | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 05/18/2003 | 83580 | ||
| The fan on my durango came off the water pump and destroyed the fan shroud the radiator, the idler pulley the belt and the water pump shaft. i was traveling about 60 mph and the fan can off and it cost me $855.31 to fix i was wondering if there was a way to recoup the cost for the repairs to my durango. *nlm | |||
| 10/21/1999 | 1 | 02/15/1998 | |
| Engine overheating due to failure of the fan/clutch assembly. mjs | |||
| 05/19/1999 | 2 | 05/01/1998 | |
| The cooling fan, when engaged, requires a significant portion of the available horse power. the cooling fan, in normal traffic conditions on cool summer day in colorado, runs excessively. the change in available horse power between fan-engaged and fan-disengaged situations is a safety hazard in that one does not know how fast the vehicle will accelerate when the gas pedal is depressed fully. the difference is significant and striking. *ak | |||
| Vehicle suddenly and unexpectedly lost power at highway speeds. dealer has replaced the clutch fan on the cooling system and the problem still exists. the manufacturer has been notified. *ak | |||
| 08/14/1998 | 1 | 01/13/1998 | |
| Drive fan failed causing overheating. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 10/21/1999 | 1 | 02/15/1998 | |
| Thermostat failed causing leakage. mjs | |||
| 1 | 01/13/1998 | ||
| Radiator cap failed. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/01/2004 | 100000 | 4 | 02/14/2004 |
| Dt: engine kept overheating. had two new engines put in the vehicle, and overheated a third time, and vehicle was back in the shop. first time mechanic said it was due to oil leaking. second time dealer got a used engine that was cracked, and third time wanted to put another used engine . *ak | |||
| 06/03/1999 | 50000 | 4 | 03/06/1998 |
| I purchased a 1998 dodge durango in march of 1998. the car was brand new with 3 miles on it. the car was excellent until about 52,000 miles. 1st repair, water pump. at about 56,000 transmission rebuild. at about 61,000 heater core, and power steering fluid leaking. at 77,000 transmission rebuild again. at about 80,000 miles, steering wheel started to stiffen up and very difficult to turn wheel they told me i needed a new rack and pinion. durangos do not have rack and pinions, they have gear boxes. at about 94,000 transmission rebuild. at 106,000 trasnmission rebuild and installed a transmission cooler this time around along with an aftermarket transmission gauge which tells me the temp of the trans(price was $125.00 for gauge and wiring). called dodge was like talking to my dog, they said that it wasn't their problem. i swore to all my friends and relatives that the day i buy another chrysler is the day i eat s**t!!! dodge cars and trucks suck, their customer service is crap and i had to spend money $$$ out of my own pocket for repairs alone almost $9,500.00, out of which chrysler kept saying its not our problem. you know when its their problem, when they screw with someone who isn't just joe schmoe walking in to buy a car. someone with a degree in law so that they can royally ge smacked in the face and help all the other unfortunate ones who are stuck with dodge sucks (trucks). whoever wants to buy a dodge, be prepared for a rude awakening. they are going to rape you! *ak | |||
| 05/28/2004 | 79725 | 1 | |
| Engine shut down on 1998 dodge durango.*mrthe vehicle was taken tot he dealer who indicated that in order to check the engine the consumer may incur a $1000 inorder to properly diagnose the problem. he was the told that the problem was likely a blow engine and that a neww one would cost $3000-$4000. the consumer feels that the manufacturer should be responsible for repairing the vehicle. *nm | |||
| 07/24/2004 | 70300 | 1 | 06/15/1998 |
| I purchased a 1998 dodge durango, slt, brand new. over the last two years we have had the oil pressure gauge drop to zero and twice have replaced the oil sending(?) unit. in july, 2004, while on vacation, the oil pressure drops to zero, it starts knocking and before we can get to an exit it gets loud and dies. we coast into a filling station and the oil is running out on the ground. my husband walks to a u'haul and rents a truck and trailer, goes to a hardware store and buys a come-along to get the durango onto the trailer to tow it home. after doing research on the internet, i find this is a common occurance among the dodge durangos. when we started out for vacation, the durango had 69,000 miles on it. i had to rent a vehicle to tow mine home, buy a new engine, rent a vehicle to get back and forth for the next few weeks and without even being close to finished with this nightmare, i am at the $3,000 mark. i also bought the extended warranty. any recourse possible? *ak | |||
| 06/21/2004 | 79437 | 1 | 02/25/2004 |
| During a drive oil pressure dropped. i stopped, to check the oil which was fine. 2 days later i completely lost oil pressure after having chnged my oil recently. i owned the vehicle less than 2 months and had to have the oil pump and screen replaced. after reading the web i realized this is a dodge defect that they have know about. *ak | |||
| 05/01/2003 | 60000 | 3 | 02/05/1998 |
| I own a 1998 dodge durango. in the last 2 years i have had to replace the engine and drive shaft, simply because they failed. the suv has been meticulously cared for; all maintenance schedules have been followed. in addition, the abs computer/system had to be replaced, and now 15 months later, the abs light has come on again. i wanted to know if other customers have experienced similar problems with this vehicle. when i called customer service, the only people i have been able to talk to have been the low level employee. they will not, and probably have been instructed not to, forward the call to someone in upper management. they will not give me any information as to whether the problems i have had with this vehicle are common.this has been very frustrating.*ak | |||
| 01/20/2004 | 75000 | 1 | |
| While driving 70 mph the vehicle's oil pressure dropped to zero and there was a ticking sound coming from the engine. the dealer has informed the consumer that a new engine is needed. the manufacturer is aware of the problem. *nm | |||
| 12/04/2003 | 42000 | 1 | |
| My 1998 dodge durango continues to show problems with steering and front. there are only 57000 miles on this vehicle and the miles have been easy miles, (all on road and easy driving). i've replaced the power steering box, and the lower ball joints plus the front wheel bearing and drum. all of this has cost $550 the first time and $880 the second time. this cost come in addition to replacement a head gasket and rear windows that don't work. *jb | |||
| 12/12/2002 | 53369 | 1 | 09/29/2001 |
| While driving 65 mph vehicle stalled. driver restarted the vehicle and drove it to the dealer for analysis. the mechanic could not resolve the problem. *ak vehicle was taken to the dealer for seat release failure, whining noise in reverse, and knocking sounds while accelerating. mechanic test drove the vehicle and noticed a loose and wobbly steering wheel. he replaced upper ball joint and left upper control arm. *ph | |||
| 03/04/2003 | 1 | 09/06/2002 | |
| I had to have the ball joints replaced 6 months after i bought the truck. the dealership said that my wheels were getting ready to fall off and the truck was to dangerous to drive. then the transmission went out in august of 2003. i barely had 50,000 miles on it. the brakes on it are terrible. when it is raining i hydroplane just about ever time i put on the brakes. the anti lock brake system is not working properly. the light is now on. the speedometer is now broken. it stays at zero most of the time but will occasionally jump up and down while driving. the electric door lock makes a horrible sound when it locks. last but not least whenever i drive on the interstate and go over 60 mph the engine makes a rattling noise. *jb | |||
| 02/11/2002 | 65499 | 2 | 06/10/1998 |
| Engine failure due to oil pump failure and sludge buildup. first incident happened on 2-11-02 at 65,499 miles. engine replaced and second incident occurred on july 16, 2003 at 91,749 miles.*ak | |||
| 04/08/2003 | 107700 | 03/22/1998 | |
| Returning home from a business trip, the durango started making a loud noise, then quit within seconds of the original noise, with a loud clunk. the check engine guages light did not come on prior to the loud noise. i live in the mountains, and fortunately the engine quit next to a vehicle turnout. if the engine failure had occured a few seconds earlier, or a few seconds later, my life would have been in serious danger, and i would have endangered the lives of the people at risk of hitting my stalled vehicle. my mechanic found a used engine and installed it. new installed engine ran quite well for about 300 miles. this time, the failure was forwarned by a check engine guages light and bell. checking the guages, i found nothing out of the ordinary - oil pressure and temp were ok. this happened with the second bell as well. the third bell, and i turned the engine off due to the oil pressure guage falling to zero. towing the durango to a local mechanic, he advised that we should change the oil pump, but advised me that metal shavings were found in the oil pump screen, and that further damage was probbable. my mechanic told me that i should have the pump changed, and drive it to his shop for inspection - a distance of approximately 35 miles. the durango made it 15 miles before quitting. the catastrophic failure of this engine creates a definite safety hazard. the manufacturer should be allowed to do a recall on this engine. if the manufacturer does not think a recall necessary, the nhtsa should force a recall. this engine will create serious harm to someone. it is just a matter of time.... | |||
| 02/07/2001 | 41679 | 3 | 03/29/1998 |
| Check engine light came on; cracked left cylinder head at 40,000 miles. dealer repaired under warranty; claims to not know why head cracked. exactly 40,000 miles later, left cylinder head cracked again. dealer will not repair; car is 3 months outside of extended warranty. dealer still can't give reason for cylinder head failure. other mechanics/dealers believe cylinder heads fail due to faulty casting. *nlm there was a scraping noise when the steering wheel was turned. the service dealer found internal damage in the clockspring and replaced the unit. the consumer requested reimbursement. *scc | |||
| 11/01/2000 | 3 | 07/07/1998 | |
| Oil pressure dropping....dealer told us that they thought it was the gauge...not to worry. the engine seized up that evening....we were slightly over the mileage on the warranty so was told that it would not be covered.....we had the engine rebuilt and the lines cleaned out (oil was sludge....lots of metal shavings) and when the pressure started dropping (about 10000 miles) again we immediately took it in for service.......again there was lots of sludge and metal shavings......we had the oil pump replaced and the durango functioned for a short time and is now in the shop again with the same problem.......the mechanic feels like it has spun a main bearing and that is the cause for the metal shavings that keep occurring......there is something seriously wrong with the engines in this particular model vehicle.... *jb | |||
| 03/14/2003 | 62700 | 4 | |
| This trouble mimics dozens and dozens of the same problem i have read about on multiple websites, including this one concerning 1998-99 5.2 v8 dodge durango's. oil pressure gauge will go to zero. truck is turned off and oil checked, confirming correct oil level. upon restarting of truck the pressure returns to normal. when the pressure gauge bottoms out the valves will begin to tap shortly after if the truck is not immediately shut down. this has occurred 4 times within 2 days and has since been taken to my mechanic. per a conversation with the dealership where i bought the vehicle, they do not wish to get involved as they are not a dodge dealer. i need some sort of assistance; judging by all the other reports on this problem my engine is due to fail and there is nothing i can do about it!!! *nlm | |||
| 12/15/2001 | 66000 | 12/19/1998 | |
| Dodge durango sludge engine | |||
| 06/24/2001 | 2 | 01/01/2097 | |
| First failure oil light kept coming on intermitently took it to dealership they replaced oil pump. no mention of sludge or any build up of material in pan. they said they had seen this happen often at this mileage range. one year later and 4 oil changes the same thing happened only i lost all oil pressure. was towed to dealership for repair and was told that we should have the gasket replaced between the head and the block because the head was aluminum and the block was steel and over time and heating and cooling the gasket gets extruded and the antifreeze will get into the oil and sludge up the oil causing the failure of the pump. i feel dodge has a problem that they are not telling the consumer. | |||
| 05/02/2002 | |||
| Engine check light has come on, and from time to time light will stay on when getting vehicle checked out. spark plugs were melted and , head cylinder was cracked.*ak | |||
| 03/15/2002 | |||
| While driving on highway heard a loud clanking noise. then, engine check light iulluminated. took vehicle to dealer, and they stated that crankshaft had broken. consumer had a lack of brakes and steering. took vehicle to dealer again, and they stated that crankshaft should not go out. please provide any further information. *ak | |||
| 02/15/2002 | 1 | 05/01/2000 | |
| Note: two oil changes within 2,000 miles of breakdown (have receipts). traveling on busy highway when oil pressure dropped to 0 and engine immediately began to make loud tapping noise. oil pan was removed and a lot of metal shavings from the engine had clogged the oil screen causing the oil pump failure. as a result of the oil pump failure, the engine was damaged and needs replacement. based on ntsa database and discussions with area experts, this oil pump failure/engine damage defect condition for the 1998 durango (5.2l) is common, yet frequently unreported. no assistance from manufacturer. warrants detailed agency scrutiny and product recall due to defect condition. will be pursuing legal action to recover cost of oil pump and engine replacement. | |||
| 08/21/2001 | 3 | 07/01/1998 | |
| Main engine bearing failed. previous oil pump failure at 23000 miles pinging at 15,000 miles. *ak | |||
| 03/24/2001 | 1 | 09/01/1998 | |
| Service manager looked at the dip stick smeared his finger inside and said sludge lack of maintenance. the factory rep came on tuesday i waited finally went to work but they had the head gasket lid off and the whole thing was crispy sludge and black. the dealer said it wasn't going to be covered under warranty. the windows are supposed to be fixed under the warranty but if it had held off a coulpe more mounths i would be paying for that!!! this is a leased vehicle. my wife pregnaunt wweith twins and i and another couple were on our way on a 45 min trip to a comedy club. on i-75 the check guages light came on along with the dinging bell. i was in the passing lane and after checking the guages i found the oil pressure was at 0. just a few miles ahead was a rest area and thats were i was headed because it was cold and windy. i thought it was just the guage because eairler at the gas station i know she was good. did the old, fill up wash and wax job! she was looking good! the suv began loosing power as we hit the on off ramp to the rest stop she was a tickin i threw it in n. and coasted down to a parking spot by then it was knocking. turned it off and popped the hood pulled the dip stick out it was steamin hot and black! i gave copys of the four oil changes that i could round up the other three were at a place that went out of buisness and no longer had records, somebody told me they had to keep them for three years well they dont have them. i talked to another mechanic and he said that my wife driving in town maybe 5miles to work could produce sludge. the places i get my oil changed are probablly 15- to 25 city blocks. the mechanic i talked to also said if i got my oil changed at different places something about to different types of oil could also sludge up. i then asked the service manager what could make and engine sludge up? his response was i been doing this for 25 years only thing is lack of maintaince. so thats why i writing to you.*ak | |||
| 03/01/2001 | |||
| A broken crankshaft while driving at 60 -65 mph. dealer / manufacturer were notified, and informed consumer that vehicle was out of its warranty, and nothing could be done. feel free to provide any further details on this matter . *ak | |||
| 06/01/1998 | 12 | 04/01/1998 | |
| Oil sending unit failed 2 times causing oil pressure to drop. *et | |||
| 05/13/1998 | 1 | 11/01/1997 | |
| The problems we had with the windows, going down by itself and then not being able to get them up was reported to the dealer (tomkinson dodge) twice. the first time , they said they fixed it, but it wasn't. the second time , the window went down by itself , we couldn't get it up. reported to dealer (tomkin dodge), they told us to take door panel off and pull window up until they could get to it. the inside window cable was so badless twisted and tangled, it was about to broke. they worked on it, again saying it was fixed. window again went down (i don't remember the time span after being fixed. so this time we took it to evans chrsler-plymouth-ddoge in kendallville to be fixed. they replaced all the window regulators, and have had no problems with the windows since. there was a object rattling around in the rear hatch when closing it that tomkin dodge could not seem to fix, but evans did. the vehicle also uses a lot of oil in between oil changes, we changethe oil every 2000 miles and would have to put 3 or 4 quarts in between changes. took it to evans for this problem on feb. 7, 2000, in which they replaced four gaskets; intake manifold pkg.,throttle body, thermostat, cleaned combustion chamber and also repaired the hood hinges. we will see if this takes care of the problem. i think for a $30,000.00 vechicle that it should hold up better than it has. there also seems to be a problem when driving on wet pavement. it sides around then stopping and taking off. have not had this checked out yet. *ak | |||
| 06/01/1998 | 12 | 04/01/1998 | |
| Oil sending unit failed 2 times causing oil pressure to drop. *et | |||
| 02/01/1998 | |||
| Cracked cylinder from date of delivery but not repaired until one year later. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 11/30/2004 | 99000 | 1 | 11/05/2003 |
| While driving my1998 durango the oil pressure gauge suddenly started to go up and down .with in a minute or two total engine failure i called a mechanic he stated this was a common problem with durangos said it would cost over 3000 to fix i have had this vehicle 1 yr and have replaced brakes ac compressor ball joints and tie rods i can not afford this kind of repairs i am a single mom and recently lost my job. *ak | |||
| 01/23/2003 | 100000 | 1 | 10/30/1998 |
| While driving down interstate on the way to work, oil pressure goes to 0 and truck stalled. got truck towed to shop and was informed by shop that the engine had seized up. engine failure due to oil sludge. this is the first and only problem we have ever had with this truck and now i search the internet and find hundreds of people this has happened to and that the company does not stand behind their engines and doesn't admit there is any problems. now we have to come up with the $4,000 - $6,000 to get a new engine and still make a truck payment. | |||
| 4 | 11/01/2001 | ||
| When co. rep said the co. would not compensate due to age and milage even though parts failed far short of normal service life. any help you can provide will be greatly appreciated. dt | |||
| 37000 | 1 | ||
| Abs lights came on intermittently for several months then finally stays on all the time. the dealer said that the abs unit is defective and charged her $750 for replacement. the consumer was rather upset because the vehicle was just outside of warranty. | |||
| 10/01/2001 | 1 | 08/01/1998 | |
| Consumer notices a banging noise coming from engine. vehicle was serviced, and technician noticed no cooling. engine needed to be replaced. *ak metal chips and sludge were found in the motor after the dealer diagnosis. the bearings for cylinder 1 and 5 spun the crank shaft, dealer replaced the pitman and idler arms. *yh | |||
| 2 | |||
| While driving at state speed limit, engine light illuminated, engine stalled due to a constant oil leak.*ak the engine was blown. the engine always burned oil and the engine light always came on. the engine was defective from day one. when previous problems with the engine would occur the dodge mechanics always informed consumer that everything was fine. consumer would like reimbursement of monies paid. *jg | |||
| 12/25/2001 | 06/01/1998 | ||
| My husband and i were driving down i-71 and the check guages light came on and the oil pressure had dropped to 0 causing engine failure due to a clogged oil pump intake screen. was told that it was due to improper maintenance although oil was changed in a timely manner. had the vehicle towed to a dealership where the oil pan was taken off and engine components and metal shavings were found. the service advisor himself told us that he could not say for sure that the problem was improper maintenance. he also maintained that if we had a chrystler inspector come in we would end up paying for a new engine. here we are making payments on a $30,000 that we cannot drive until we come up with almost $5000 to replace the engine.*ak | |||
| 11/14/2001 | 1 | 04/01/1999 | |
| Engine failure due to oil sludge dealer maintains it is due to poor maintenance we maintain that the vehicle was properly cared for and that we are not the only ones that this has happened to. *ak | |||
| While driving at any speed engine check light illuminated on dashboard and vehicle cut off without prior warning. consumer has contacted dealer, dealer stated that no electrical components have failed, causing the problem. please provide any further details. *ak | |||
| 01/10/2001 | 1 | 09/01/2000 | |
| Dodge fails to recognize this is a product defect......and they are doing nothing. no safety defect. *ak | |||
| 12/14/1999 | 7 | ||
| While driving on the highway engine check light came on, vehicle started idling and cut off. pulled over and sat for awhile to cool off, then shift indicator jumped out of gear. went to put fog lights, and they failed to operate properly. fog light switch replaced three times, battery and throttle body also replaced. *ak *ml | |||
| 01/21/2000 | 1 | 10/01/1997 | |
| Check engine light came on and the engine shut down after making a loud noise. yh | |||
| 01/21/2000 | 1 | 10/01/1997 | |
| Engine needs to be replaced after 53,000 miles despite regular maintenance | |||
| Vehicle suddenly and unexpectedly lost power at highway speeds. dealer has replaced the clutch fan on the cooling system and the problem still exists. the manufacturer has been notified. *ak | |||
| While driving engine check light illuminated, indicating a malfunction within the system, shortly after a noise occurred in the engine compartment, then the vehicle completely shut down, cause unknown. please give any further details. *ak | |||
| 04/25/1998 | |||
| Engine control module. low pressure fuel tube. both were recalled. | |||
| 12/28/1997 | 1 | 12/15/1997 | |
| Complete engine and oxygen (o2) sensor failed. yh | |||
| 08/14/1998 | 1 | 01/13/1998 | |
| Vehicle continually overheating causing air conditioner to kick off, when temperatures are over 95 degrees. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 04/01/2002 | 1 | ||
| We have had to replace our serpentine belt, and tensioner at considerable cost. this is not a standard wear item, and there are thousands of people who are replacing these belts and tensioners on a regular basis. the design and parts of this serpentine belt and tensioner system are defective. *jb | |||
| 12/06/2004 | 50000 | 2 | 11/01/1997 |
| Complaint received via e-mail. i have a 1998 dodge durango'; return true; onmouseout=window.status=''; return true;>dodge durango that i had to have service for a bad pulley. they told me when i came to get the car that i have 4 bad ball joints'; return true; onmouseout=window.status=''; return true;>ball joints, and that the car is unsafe. i figured they were just trying to make money for another job. i went directly to my neighborhood shop to see what they said and they agreed. dodge knew that this is a problem. also, a cash cow to them at $1500.00. i have driven this vehicle gently and only had high 50000 miles at the time of repair. 1998 durango should be included in this recall.*ak the consumer stated that the oil pump failed and the tranny failed. the intake gasket manifold failed and consumed 1 qt of oil in two days. the vehicle uses excessive anti freez. the crank shaft was replaced as well as connecting rod and bearings. the consumer stated that the vehicle had to many problems and dealer knew of the problems beforehand. four ball joints have been replaced. *tc | |||
| 06/23/2001 | 1 | 05/01/1998 | |
| I took my 1998 dodge durango into allen mello dodge 6/21/01 for a whistling noise coming from the front end. they decided to replace the serp.entinebelt. when i picked up the car the noise was louder than when i dropped it off. they suggested that i bring it back 7/10/01 when i had an appointed to have the cat. converter replaced. june 23, 2001 i took a day trip and on the way home the car broke down. i had to have the car towed to the nearest dealer where they advised me that the universal joint broke causing the drive shaft, transfer case, shift rod, rod gear, pivot gear and some other parts to be destroyed. i asked the mechanic in tilton nh is the universal joint makes a whistling noise and he said that could have been a sign. i have called chrysler and allen mello dodge in nashua nh and they have apologized for the problem, but have both said there was nothing they could do. i feel that after only 53,000 miles on the car this type of damage should not be experienced. it is my understanding that the unit where the universal joint is, cannot be greased because it is a sealed unit. i believe this is a flaw in the design of the vehicle. if i could have had this maintained this problem may not have happened. i asked chrysler what could have caused this and they suggested hard driving. my wife is the primary driver of this vehicle and we have two very small childern, the car does not have a tow package, and other than the winter, the car has not been in four wheel drive. please review this problem and please contact me if you need any other information. i appreciate your time. *ak | |||
| 05/11/1998 | 5 | 03/01/1998 | |
| 1. stops or misses gears on upshift when accelerating. this occurs frequently, and is most apparent when towing/merging into faster traffic, or traveling up an incline. this slip causes the engine to rev into the very high rpms. the last time this occurred, a belt broke and caused the loss of steering in the truck. 2. shift indicator on the dash does not display indicator when in d drive position. the indicator is lost between neutral and drive positions. 3. noticeable vibration in the gas pedal when driving in certain speed ranges. it is most noticeable when accelerating between 30 to 40 and 60 to 70. 4.vibration noise can be heard and can be felt in the gas pedal. this is a recent development ( since nov, 1998 ). *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 12/24/2004 | 117230 | 1 | 03/01/2001 |
| Driving approx. 25 mph on icy road, turned right onto another road and it was as if you thowed the vehicle into nuetral. causing vehicle to come to a complete stop in the middle of the roadway.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 12/28/1997 | 1 | 12/15/1997 | |
| Complete engine and oxygen (o2) sensor failed. yh | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 1 | 10/01/1997 | ||
| Fuel emission valve failed. mjs | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 05/24/1999 | 6 | 05/01/1999 | |
| Intake manifold resealed, intake & plenum gasket replaced, intake & pan & o-ring replaced, intake resealed & pcv valve replaced, manifold & intake replaced, rod bearings & valve guide seals & #4 spark plug & intake replaced. purchased as trade-in at ford dealer 21504 miles. problems began 2-3 wks after purchase. previous/original owner had similar service performed (tsb performed 4/05/99). problem is not resolved. warranty has expired. dealership refuses to repair as pre-existing problem under warranty or at their cost. dealership never determined exact cause of problem. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 05/24/1999 | 6 | 05/01/1999 | |
| Intake manifold resealed, intake & plenum gasket replaced, intake & pan & o-ring replaced, intake resealed & pcv valve replaced, manifold & intake replaced, rod bearings & valve guide seals & #4 spark plug & intake replaced. purchased as trade-in at ford dealer 21504 miles. problems began 2-3 wks after purchase. previous/original owner had similar service performed (tsb performed 4/05/99). problem is not resolved. warranty has expired. dealership refuses to repair as pre-existing problem under warranty or at their cost. dealership never determined exact cause of problem. | |||