Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
99V342000DAIMLERCHRYSLER CORPORATIONfrom 08/27/1997 to 09/25/1998V (Vehicle)15072902/02/2000MFRCHRYSLER GROUP LLC12/02/199912/07/1999
Defect SummaryVehicle description: sport utility vehicles. the fuel tank strap can separate due to fatigue during operation. if this occurs, the tank will be unsupported, increasing the risk of a fuel leak.
Consequence SummaryFuel leakage, in the presence of an ignition source, could result in a fire.
Corrective SummaryDealers will replace the double toggle lock fuel tank straps with single toggle lock design. note: affected vehicles built through may 21, 1998, also require the rear brake tube inspection/repair. as a result, the fuel tank strap and brake tube repair will be performed on these vheicles in a single service procedure under recall 99v-341/daimlerchrysler #841. affected vehicles built from may 22, 1998 through september 25, 1999, only require the fuel tank strap repair, which will be performed under recall 99v-342/daimlerchrysler #842.
NotesOwner notification began february 7, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
180180206/10/2002633977Subject regarding flash: nox emission failure when performing an asm type i/m emission test. *slc09/26/2002
14089711/21/19976088884Information on poor drivability with high di (drivability index) fuel. *nlm01/11/2000
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
14039805/01/1998601669Subject on fuel pressure gauge adapter usage. *yc08/19/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
03/25/20001
 Consumer states that the intake manifold is causing vehicle to stall.*jb
05/24/1999605/01/1999
 Intake manifold resealed, intake & plenum gasket replaced, intake & pan & o-ring replaced, intake resealed & pcv valve replaced, manifold & intake replaced, rod bearings & valve guide seals & #4 spark plug & intake replaced. purchased as trade-in at ford dealer 21504 miles. problems began 2-3 wks after purchase. previous/original owner had similar service performed (tsb performed 4/05/99). problem is not resolved. warranty has expired. dealership refuses to repair as pre-existing problem under warranty or at their cost. dealership never determined exact cause of problem.
05/13/1998111/01/1997
 The problems we had with the windows, going down by itself and then not being able to get them up was reported to the dealer (tomkinson dodge) twice. the first time , they said they fixed it, but it wasn't. the second time , the window went down by itself , we couldn't get it up. reported to dealer (tomkin dodge), they told us to take door panel off and pull window up until they could get to it. the inside window cable was so badless twisted and tangled, it was about to broke. they worked on it, again saying it was fixed. window again went down (i don't remember the time span after being fixed. so this time we took it to evans chrsler-plymouth-ddoge in kendallville to be fixed. they replaced all the window regulators, and have had no problems with the windows since. there was a object rattling around in the rear hatch when closing it that tomkin dodge could not seem to fix, but evans did. the vehicle also uses a lot of oil in between oil changes, we changethe oil every 2000 miles and would have to put 3 or 4 quarts in between changes. took it to evans for this problem on feb. 7, 2000, in which they replaced four gaskets; intake manifold pkg.,throttle body, thermostat, cleaned combustion chamber and also repaired the hood hinges. we will see if this takes care of the problem. i think for a $30,000.00 vechicle that it should hold up better than it has. there also seems to be a problem when driving on wet pavement. it sides around then stopping and taking off. have not had this checked out yet. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
06/03/199950000403/06/1998
 I purchased a 1998 dodge durango in march of 1998. the car was brand new with 3 miles on it. the car was excellent until about 52,000 miles. 1st repair, water pump. at about 56,000 transmission rebuild. at about 61,000 heater core, and power steering fluid leaking. at 77,000 transmission rebuild again. at about 80,000 miles, steering wheel started to stiffen up and very difficult to turn wheel they told me i needed a new rack and pinion. durangos do not have rack and pinions, they have gear boxes. at about 94,000 transmission rebuild. at 106,000 trasnmission rebuild and installed a transmission cooler this time around along with an aftermarket transmission gauge which tells me the temp of the trans(price was $125.00 for gauge and wiring). called dodge was like talking to my dog, they said that it wasn't their problem. i swore to all my friends and relatives that the day i buy another chrysler is the day i eat s**t!!! dodge cars and trucks suck, their customer service is crap and i had to spend money $$$ out of my own pocket for repairs alone almost $9,500.00, out of which chrysler kept saying its not our problem. you know when its their problem, when they screw with someone who isn't just joe schmoe walking in to buy a car. someone with a degree in law so that they can royally ge smacked in the face and help all the other unfortunate ones who are stuck with dodge sucks (trucks). whoever wants to buy a dodge, be prepared for a rude awakening. they are going to rape you! *ak
08/07/2003106/01/2001
 Consumer stated the vehicle made noises. it was taken to the mechanic to diagnose the problem. they had to replace the upper ball joints, the right inner tire rod and the idle arm. *ph the fuel pump assembly malfunctioned which caused the vehicle not to start. *ph *jb
07/30/1999107/01/1998
 #5 injector circuit had shorted to the fuel pump input in the powertrain control module. gas was leaking out of the muffler!
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
05/24/1999605/01/1999
 Intake manifold resealed, intake & plenum gasket replaced, intake & pan & o-ring replaced, intake resealed & pcv valve replaced, manifold & intake replaced, rod bearings & valve guide seals & #4 spark plug & intake replaced. purchased as trade-in at ford dealer 21504 miles. problems began 2-3 wks after purchase. previous/original owner had similar service performed (tsb performed 4/05/99). problem is not resolved. warranty has expired. dealership refuses to repair as pre-existing problem under warranty or at their cost. dealership never determined exact cause of problem.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
1
 Recall 99v342000 and 99v-341, dealer refused to correct recall problem because fuel tank was full. also, recall information gives no indication that tank has to be empty to have recall problem complete. please give any further details.*ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
05/01/2000
 Recall 99v342 000/tank attaching straps: been waiting on dealer to honor recall notice. kept on informing that they are still waiting for the parts. please provide further details. *ak
02/28/2000
 Manufacturer's recall notice received, and taken vehicle to dealer for repairs. dealer repaired tank strap, but unwilling to honor brake tube. *ak
FUEL SYSTEM, OTHER
05/15/20081200001
 1998 dodge durango has a recall on fuel leak. possible underbody fire can happen. my truck was totally engulfed in flames with my son driving and he managed to get out of vehicle. the truck is a total loss. *tr
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
10/01/1998106/10/1998
 Fuel gauge sender failed. yh
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - FILLING/CHARGING
107/01/1998
 Gas tank flow back valve failed. yh
04/25/1998
 Engine control module. low pressure fuel tube. both were recalled.